The service here is very slow. They take a while to take your order and I waited about 10 minutes after ordering with 2 cars ahead of me. Overall the food was okay, nothing amazing. The staff was at least friendly and nice. Original Chicken Sandwich: 8/10, very bland Double quarter pounder with cheese: 4/10, extremely charred read more

Worst McDonald's I had a simple order cheeseburger, small fries, small frozen coke. Burger was not normal too much ketchup, fries lukewarm frozen coke dark and way too sweet. It took 15 minutes to get my order and I ended up throwing it out. read more

After a period of time not going there I decided to try this location again and had the same issue after placing an online order I get to store and at the drive thru speaker they ask if my order is correct and act as if there is no problem then when I get to the window I'm told they can't make the iced mocha I had ordered for someone else and they can't refund the money I will spend the extra gas to go to stevenson shell mound or Dunlap never again will I waste time and lose money at this location read more

Disappointed in this McDonalds... I usually get an iced vanilla latte or coffee from here mostly the coffee bc their machine has been down. They have been really awful lately so I figured since the frappes were back on the table I'd get an iced mocha frappe. This was a sad disappointment... I got a mocha watery coffee maybe??? The ice was just scooped out of the ice bin and wasn't blended... which let's be real... that's what makes the frappe so good. Taste wise... you could tell it was made in a hurry because It wasn't good. I hate leaving a bad review like this I always give chances.... This type of thing has been happening over and over with the coffees not to mention the annoying "our machine is down or our machine is being cleaned" line everytime you want a frozen treat from there. It's a let down and with the price these days when we pay for something we want to get what we paid for plain and simple!!! read more

McDonald's - Coffee - Burgers Near Me - Kimball, Tennessee

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The food was good and fast and friendly services. Will be back. To this McDonald's the best that I have been too.

Had an early morning in Chattanooga meeting some business associates. I let without breakfast so I stopped here on the way and grabbed a McGriddle. I know it's not the healthiest, but better than going without. And it sure was yummy! read more

This may not be the worst McDonald's I've ever gone to, but it's not very good. Walked up to the counter six people looked at me and ignored me. I waited for a good three minutes before somebody came by. And it was one of the employees that was outside smoking. I made my order and came back in another Person all, but threw my bag at me, even though it was to dine in. What can I say. When management doesn't care than the employees don't care and this crew look like they were either high or something. They just didn't care about being here. They certainly didn't care about my meal or about me so whatever. I'm not a big lousy experience at McDonald's. Why am I surprised? The quality has gone to the toilet. I only ate here because I had to. I was very hungry and had no other real choice. read more

0 stars for the fact McDonald's doesn't do all day breakfast anymore. Cold food and slow service. I shouldn't have come here

Literally the slowest service ever in a McDonald's. Don't bother getting off the exit!

Kind if strange. No one working the register. You have to order at the kiosk. You can't eat inside. Strange.

I am not one to leave reviews but the manager Jane was probably the worst employee I have ever dealt with and at McDonald's that's a very low set of expectations. I asked for my drink glass after ordering and was told "we will get to you when we get to you" and when I told her that was rude and asked for a manager she walked away. read more

Very convenient location, clean restrooms, and friendly staff. We stopped for breakfast and got 2 Egg McMuffins for $7.22, which is higher than other McDonalds we visit. I wouldn't mention the price if the food had been good. Obviously these sandwiches had been sitting around for awhile because they weren't hot nor tasty. In fact, these were hard and tasteless, about like eating cardboard. We will skip this restaurant next time. read more

They ran out of the Mc Ribb. How do u run out of products and run a fast food place . The parking lot was dirty and the customer service was great . My order was given wrong to me in the first but was corrected. Would come back if i had too read more

This place is disgusting! Smells horrible and so poorly run. Waited 20 minutes for a happy meal yet only two other people had orders in. I really don't even want to let my kid eat this food, seeing how gross the kitchen was. Wow, I never knew a McDonalds could be so bad. read more

Not clean at all!!! The employees are loud and out of control!! The manager didn't have her shirt tucked in. She was so messy looking. There were flies everywhere. An employee wipes tables while we were there but she only did it halfway! None of these managers have pride in their cleanliness of their restaurant or their appearance!!!! Disgusting! Stay Away read more

This is among my top 5 WORST McDonalds ever. We stopped for breakfast. Bathrooms and food prep areas were filthy. Staff was unaffected when we mentioned the restrooms needed to be cleaned. Order was missing one hashbrown. Then we got to car and realized potatos weren't cooked and our sausage biscuit was missing the sausage. My MIL went back in to request her sausage, and 10 minutes later after no service asks for her money back. Don't stop here folks. Try the Wendy's next door. read more

No complaint here about the staff because one of the members even told me they are understaffed like a lot of places right now but the manager. I'm a frequent customer through the drive through on my way to and from work, the older heavy set manager is ALWAYS walking to her car or from it when I come by. She must take like 20 smoke breaks a day for it to be like clockwork and see her every time. I remember I came through one time and she had my food in the bag and was standing at the window for like 5 minutes talking to another manager and I even honked my horn to get her back on track and she turned around looked at me no lie.. and turned back around to finish her conversation. The management is the problem here. read more

I'm not sure who was working at 8:30pm on the 19th but that cashier was the nicest and sweetest McDonald's employee I've ever met. I don't usually leave reviews but she just left a incredible impressions for a McDonald's! huge props! She needs a raise!!! read more

Took my kids here for lunch and although the manager was polite, as was most of the staff, one of the cashiers was as rude and hateful as could be. I used a self service kiosk and was telling this cashier, whom you could tell hated working there, that they were out of paper for the receipts in the kiosk and that I didn't know what my number was for my order. I just wanted to know the corresponding number for my order which she could have went and looked up as she was doing absolutely nothing at that time. Instead we had to have a manager involved just to get any respect and find out when our order was ready. read more

Honestly if I could give zero stars I would. We waited for over 15 minutes in line for them to give us 4 poorly filled drinks and spilled the drink on my mom. I'm not one to make reviews but the way they handled everything was very unprofessional. 10/10 WOULD NOT RECOMMEND read more

Major rip off. Cokes are over $2. No where else this high. Franchise owner did not care about complaints. Lots of Facebook comments of Cust to stop fir kids and shock at cost. Just don't stop here !! read more

The place needs a good cleaning as do some of the employees I don't like dirty fingernails handling my food

We came here for fast food. We waited for an hour. They were out of sausage at 9 in the morning. This is not fast food.

This is the worst McDonalds we have ever been to. Our burger was raw and nothing was even offered as a replacement. The restaurant smelled horrible. Never stop here read more

Dirty. Badly needs a makeover. Bathrooms were a disaster. Did I mention the dining area was dirty? Trash on the floors, tables not clean. So disgusted I left without ordering. Arby's and Taco Bell around the corner are much better & cleaner! read more

Waited in the drive thru for over 5 minutes with no response. Disappointed in McDonald's. They honestly would have done better

We stopped for a snack and to use the restroom. I changed my daughters diaper and then looked in the stalls. Both toilets were full from having not been flushed and there were flies everywhere. I did not use the bathroom there. When i walked back out into the eating area i noticed there were flies everywhere there also. The employees were goofing off and I didn't see anyone who appeared to be cleaning. We left and went somewhere else. read more

Up charge of $.45 each for milk in Happy Meals! Sloppy, messy employees. Arguing with each other about our order. Made a huge mistake stopping here on our way through. Beware! read more

We stopped here on the way home from Chattanooga. I know, it's McDonalds so my expectations were not very high. Even still, this one managed to disappoint on even the most basic level. This is the most unsanitary, poorly managed, disorganized McDonald's I have ever been to. The bathroom was disgusting with unknown liquid all over the floor. The cleanliness didn't get much better in the kitchen or eating areas. All of the trash cans where full. The floor in both the kitchen and eating areas were filthy. The employees seem to be disorganized, overwhelmed, and poorly trained. If a health inspector walked through the door today, they would probably evacuate the building and burn it to the ground. I had to give it one star, but if I had the choice it isn't even worth that. I thought about asking for my money back after waiting about 30 minutes for a couple dollar menu items, but I wasn't sure if the employees would be able to accommodate this request. Oh well, I'll never go back, I would rather go hungry. read more

Horribly understaffed. 2 cars ahead of us in the drive through, waited for 10 minutes to order and another 10 minutes waiting after paying for the food. Some guy without a uniform was milling around behind the counter. Another employee was out of it like she was high or going through withdraws, restocking a cooler versus fixing our order. Finally a manager got our order. The fries weren't cooked all the way and were unsalted. The nuggets were so cold get could have been leftover from yesterday. After pulling away we saw a clump of hair in the fries... The food went into the trash and we went to KFC. WE WILL NEVER BE BACK. read more

Yeah, the place could use a little tlc but our experience was good. The service was friendly and fast. Just what you want in a fast food restaurant. read more