Holy health codes, Batman! One working sink between both the men's and women's bathrooms. No sign. The manager or maintenance guy went past at high speed with a handful of batteries when I complained about having to wash my hands in the men's room. One of the front desk employees told me they were having water pressure issues. No apologies or embarrassment there at all. Then, while sitting back by the bathrooms waiting on my ice cream, I can hear someone talking on a walkie about the sinks and how someone doesn't want to bother to fix them. Water pressure, my backside. Flat out, this is a health code issue. The edges of the round tables in the back dining area were visibly brown and sticky, like they had never been wiped down. I hear water running in the ladies room now, so I really really wonder why they were never fixed, and how clean the staffs hands are if it's been down long enough that they already have water pressure stories about it. YUCK. Ice cream was ok. I have to say, though, it was basically just vanilla ice cream in a cup, with a couple of toppings in it. Even though it was supposed to be filled with toppings. Pretty disappointing. The ladies room also smelled of sewer gas, which says that they have not put water down their floor drains recently. It made me wonder when it was last mopped. read more

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honestly, really not that bad here anymore. I remember a time when this McDonald's was horrible but now it's pretty decent to go to. I mean yeah, sometimes it's slow, but it's a small town and sometimes not fully staffed. Thats not the employees fault, give them some grace. it's actually a lot faster to go through now then it was a few years ago. Plus, it's been several years since I've had bad food, now the food is pretty good and comes typically right. I mean it's Mcdonalds, not a Michelin star restaurant . read more

If I could give them zero stars I would, they had 1 person running the driv thru for lunch, and there was a stray cat blocking the food window trying to get free food. Sturgis McDonald's is top tier compared to here read more

Horrible drive though! Spent 20 min waiting for my food! Altogether horrible experience

I'll give him C OK for a sandwich hit and run. The hamburger was dry, the buns were looked like somebody said on them. I won't be going back. Most of restaurants, the fast food restaurants are going downhill fast. I don't understand. They show you a picture of a big, fluffy hamburger, and then you get a pancake. read more

(@4ish) i got a mcchicken, fries and a drink. i then proceeded to get violently ill around 4-6am. had bubble guts all day, peptobismo didn't help, i believe i got a food borne illness from here. no matter how good it sounds don't do it. read more

I was starting to order my food and all I hear in the back in profanity and yelling. As I pulled up to the restaurant one employee was smoking just outside the door so I had to wait till the smoke cleared. Sitting down near the window with rat fesis on it wasn't pleasant. The cashier came and cleaned it up and said it was dust. read more

This is actually our worst restaurant experience ever. We didn't get our tea and the burgers were room temperature, the cheese didn't melt and the buns were rock hard and also cold. I've worked food service for a long time and it is dangerous to serve food at the wrong temperature. This is an automated McDonalds, I don't see how they could get it that wrong. They will not come to the counter. When another customer came in they had to come to the counter and I told the manager our sandwiches were cold and we didn't get our drinks. She looked at me so nasty and refusing to answer me for so long the other customer said he was getting uncomfortable. She put our tea and refund on the counter, first she was only going to refund the sandwiches until we brought the fries back up, we were going to throw them away but she said no refund if we didn't bring them to the counter. So we did that, it wasn't fit to eat. And I was nice to her, I don't want a confrontation, we just wanted to eat dinner. She put the tea and money on the counter without telling us, we saw it on the way out after waiting quite a while. She was still in the back, we didn't see her put the items on the counter and she didn't tell us either. It's very dangerous to give people improperly cooked food and her reaction was so confrontational that we will not go back there. read more

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Without a doubt the most poorly managed McDonald's franchise I have personally visited. It's McDonald's. I'm not expecting a lot, and the food is what it is, but the staff here is an embarrassment. I have no idea the manager's or owner's level of hands on involvement but either it's too little or they simply don't care. I saw several Amish folks here (it's a heavily Amish area) walk out because these workers are yelling at each either with lots of colorful language the entire 15 minutes I was there. It sounded like a truck stop. I'm certainly not a prude, but it's pretty lowbrow, even for Lagrange. read more

Went through the drive through, asked me to pull up and had me wait 20 minutes in my car while 7 employees stood out front vaping, yelling obscenities, and calling each other faggots. I went inside to see more employees sitting around and so I went to the manager (who was methed out) and gave me my food that had been sitting on the counter. All the food was cold but the worst part was there was one single hair in each burger - obviously deliberate. Don't go here. "New management" my ass. Everyone in there needs to go. read more

came thru the drive thru and ordered a Bacon QT with "NO CHEESE" proceeded to add cheese, then asked for a new one and they didn't add the bacon. service didn't exist either at the window. as well, gave us cold fries read more

service was slow, charged me $1 for one cup of big mac sauce when at other locations they are 30 cents. pushed forward all cars into parking spots then sat there for 10 minutes. terrible fucking experience. food wasn't even hot, what was i waiting so long for?? read more

I am giving them one star because they have never messed up my breakfast order. Lunch and dinner is a different story. Look, it's the only drive thru in town so it's busy by default. But for the love of god do their employees give zero fu&@$ about their job. Your order WILL be wrong. They will forget something. If you special order something be prepared to go inside to get it fixed. If you have a big order, it's almost a promise that fries or burger will be missing. Especially happy meals. They have openly admitted to being in a hurry and just putting food in a bag hoping it will go unoticed. The icing on the cake was the time I ordered a chicken sandwich and it came with a burger patty. Just save yourself headache and eat somewhere else. read more

McDonald's - Chicken sandwich? - Fast Food Near Me - Lagrange, Indiana

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the staff was entirely rude and proceeded to give us the wrong sizes in all drinks and then refuse to give us the right sizes when we gave them back when they finally corrected our order we had to ask for napkins because the cups where all covered in coffee on the outside and the woman handing them out was holding it with two fingers because it was dripping wet and she still was handing it out read more

great VERY GREAT. Im in love the buns. SO GOOD, MASTERFUL CRAFTSmanship Best burger handling from this place Go Colts! read more

This is by far the worst McDonald's I've ever been to. Service has always been slow and food is always lacking but never bad enough to prompt me to write a review. My husband went through the drive thru this morning with a simple breakfast order. 2 egg McMuffins, 6 hash browns, 2 bagels with cheese, egg, and extra sauce only. After driving all the way home, we found that the bagels were made incorrectly and had no sauce and minimal cheese. So he drives back to get them corrected. He returns home, and finds them wrong again. (He should've looked at them before he left, but they should've been smart enough to follow the simple instructions.). This time one bagel had bacon and the other had some other odd looking meat on it. I am not a meat eater. If I wanted bacon or whatever, I would've ordered the bagels with meat in the first place. So I called the store to talk to a manager and she offered to have them remade. But I didn't feel like making a third trip up there. Theresa did offer us 2 free value meals, but I think we will just be skipping McDonald's in the future. This place needs to hire more competent employees/management. Maybe we'll all get lucky and the health department will shut them down again. Can't believe these people are on the news arguing that they need to be paid $15 an hour, when they're not even able to correctly assemble a sandwich. read more

The LaGrange,In.McDonalds,s has the most incompetent people and management.They don,t pay attention to their drive up or to the customer orders.Store# 12368.Yours pissed off customer read more

This place is beyond disgraceful. Slow, dirty and always out of stuff! Went there for Coke and was told they didn't have ANY soda!!! SERIOUSLY. read more

Pretty good could be better with more salt on my fries but yeah pretty good defiantly good burgers.

My order took way too long! When I get my food it wasn't correct and it was just unpleasant.

i worked here for a couple months, they cut my hours. the main manager would grab my face and make weird comments to me, like commenting on my size and how i looked. don't work here, don't eat here, there is mold in the frappe machine, and worms under all the machines. they throw food and barely do their jobs. read more

Barely worthy of a star. Got closedown because it was so disgusting and filthy. Don't recommend eating here at all!!!

Absolutely the slowest fast food place ever! Waiting in line 20 minutes and still don't have my food. Avoid this place if you're on a schedule. read more

On October 7, 2015 the LaGrange County Board of Health issued a closing order for the LaGrange,IN MacDonald's due to unsanitary conditions and other infractions. It not known at this time when they will be able to re-open. It is my understanding that this store is corporated owned, and not operated by a franchisee. According to local news reports, it was not the first time this location had been cited for similar infractions in the past. The one star is tagged for no other reason than that I cannot grt the Yelp mobile app to accept my post with less than one star. read more

If I could leave zero stars, I would. Worst service ever! More concerned with ticket times than pleasing the customer! Don't eat here.

I would give it a minus star! The bathroom was so dirty that my husband and I wouldn't order food. We left! Yuck.

This store is consistently dirty, under staffed, and poorly managed. Only fast food in town apparently allows them to continue.

They forget things all the time, can't get an order right, and we spend at least 15 minuets waiting every time we go. They also sell items that are sold out and don't bother to tell you until you've already paid. Do not go here! read more

I would rate a zero, but it's not an option......It's a shame that our small town cannot even have a Mcdonalds that serves correct and good food. Management is the WORST. I have trouble every time I try to visit this location. I wish I didn't have to visit here, but when the options are limited....I keep giving them a chance. Employees standing around when place looks disgusting shouldn't be tolerated. There are a couple friendly employees, but the rest have HORRIBLE attitudes. If they don't want to work don't hire them. I don't want to go somewhere and give them my money that I work hard to obtain and be treated like I'm inconveniencing them. 95% of my orders are incorrect. I guess it's too mind consuming to put an egg on a plain bagel. WOW.....must be rocket science. read more

Worst McDonald's to go to. They were supposed to be 24 hours, so I came at 2 am and they all watched me pull-up and proceeded to hide from me. Then I got a woman's attention and she said they "weren't open yet" but they were 24 hours? And then that same lady told me that she didn't see me pull up, when I looked her dead in the eyes. When I told her that next time they could just tell the person who's waiting instead of ignoring them, she slammed the window shut. Avoid this place read more

Awful service, incredibly slow and severely understaffed. Staff doesn't even try to get your order right. Food was cold and fries were gross. We were there waiting for over 30 minutes for two meals to go. DO NOT RECOMMEND! Drive to the next one! read more

I don't go there anymore...in addition to poor quality food, I've seen too many wrong orders, dirty floors and tables, and long wait times. If you looking for a sit down eatery in Lagrange, there are a few decent mom & pop restaurants that are far better than McD's. If you are looking to eat on the go, the grocery store and a couple of the gas stations in town have deli hot cases where you'll get much better food faster. Yelp won't let me leave zero stars so I'll give them 1 star for having a clean restroom the last time I was there. read more