Half the time they mess up my order but just got a Big Breakfast and it was surprisingly very good. Food was hot and fresh and the biscuit was not hard af like usual. The hash brown was very hot too. read more

I ordered 97$ worth of food and I doordashed it and had maybe half of what i ordered and it wasn't on doordashes end it was this McDonalds this is outrageous how hard is your job you work at McDonald let's be real here read more

This place has been an insult to my tastebuds ever since it opened. Orders are always wrong, fries are always cold and the people are always rude. What a dive. read more

My fries keep getting burnt and then they had no potato inside of it. It's just the outer layer.

I'm sure we have waited about 30 minutes at least already just to do door dash. We finally got up to the drive through window and the associate said that the order was not ready. My friend asked the worker where he wanted him to go because usually McDonald's has the customer park in the parking lot or in front of the second door to wait for it to be finished, but not this time. This time we were asked to drive through the drive through again. So here we are waiting and waiting to get through the drive through all over again with a line that is still huge. Not only is this line huge, but I'd say we are waiting 6-15 minutes per car. People in their cars are literally leaving the drive through line because they have become impatient. P.S. we have come to this McDonald's as customers before hearing how the management has treated their employees. It's not very good. I mean this is probably partially due to the way people act in Lebanon. Instead of treating customers good fast food chains say things like "anything else?" After every product you add to your order. I know that's off topic, but this sucks. Update: Now our Doordash customer cancelled their order possibly because of how long he was waiting. So we waited an hour for one customer making 5.00. read more

Worst mcdonalds ever. Went through drive through and was asked to pull into a drive thru waiting spot since our mobile order wasn't ready. Waited 10 minutes and still no food came out to us. They kept parking cars in spots asking people to wait. Went inside and had to wait 20 minutes because there was a line of people inside waiting for refunds because it was complete chaos. Bottom line is we left with no food, got our money back but they couldn't process it as a mobile return so we lost the points we had for a free happy meal. A half hour wasted for nothing but to be met with rude management and no food. I'd give zero stars if allowed. read more

i went to order my food and the cashier was very rude for no reason at all i was being nothing but nice and they were being a complete dick, i ordered a big mac and when i took my first bike there was pube hairs in my burger. read more

Very rude and unprofessional staff messes up orders management is useless would not recommend to anyone

the only reason i went to this location in lebanon is because it's one of the only locations open late at night. when we got our food through the drive thru, we got 4 drinks - the sprite we were handed was only half full.... when we told the worker, he said "i dont know what happened." ???? the french fries i got were completely cold. my friend's food seemed to be the same. read more

We ordered DoorDash from here and were missing 2 items. When we called them about it they said they were f-ing done with this sh*t and hung up. read more

This is the worst, i mean worst McDonalds in Lebanon. No Kiosk...... Ordered a Sausage, Egg Biscuit Meal. Got cheese on it in which i did not order, and my hash brown was stuck to the wrap. Went back to get a replacement and got the same thing. I will never eat there again. read more

EXTREMELY RUDE!! I just called to tell them that I had a DoorDash order and ask them kindly if I could get it fresh and he said that they didn't have any DoorDash yet then I call again when I see that the order is preparing and I ask this women nicely if they received it yet so I can ask for it fresh and she sai "WE HAVE ALOT OF DOORDASH AND WE ARE BUSY" with a whole attitude and just hung up! I wasn't even being rude!!! They have to change that attitude!!! read more

Worse McDonald's in Lebanon pa. Had us waiting 20 min to then tell us cash only and only one worker. No matter what time you go there drive through is horrible. save yourself the trouble and go to the one on bowman and 8th ave. No wonder they only have one star. Get it together McDonald's read more

This place is terrible!!! I work down the street so unfortunately I come here often. There is nothing wrong with the food. It is just like any other delicious McDonald's food. But....the service is TERRIBLE!!!!!!!! They generally have the same staff in there and they are bad. EXTREMELY slow...I am currently in the drive through for 17 minutes now for 1 damn soda and I'm not even at the 2nd window. And that 17 min is since the time my receipt said I ordered. If you want your fast food fast and from friendly people, don't come here. read more

The service was horrible. We sat in the drive through for over 20 minutes waiting to order an another 10 after that. Plus some machines were down so we couldn't even purchase what we wanted to. read more

Went after work last night (11 hr day) just needed a drink and a snack. Waited in line for about 30 minutes and was behind another lady yet for orders to be taken. And I don't know if it's policy or not but couldn't they have taken all our orders and then worked on all the food. Because til I got my drinks my food was kinda cold. And the clerk couldn't focus on anything. Especially when a 'family' came in with a 'problem ' and the clerk says "oh I'll clock out right now if I have to" the way you say it that way doesn't sound like the problem is that big of a deal, just a break-up type deal. Just stay at work and take care of the customers building up in line!!! Because they'd all like to get home at some point and not wait in line all night. I've never seen such a slow and unfocused performance. read more

I never really had a problem with this restaurant I thought it was a great and a downfall is that the winds to get long but I'm always greeted with nice hospitality and usually hot fries read more

Went to this one this morning. Got there around 940 in the morning and nothing but a lunch menu. I asked if they were done serving breakfast and they said yes and that she was sorry for the inconvenience. Who eats lunch that early in the morning? Mcdonalds breakfast hours are until 1030 mon.-Fri and until 11 on weekends according to their website. read more