Food is always microwaved more than once, meat is hard and dry, fresh are harder, the couple morning management were very kind. Others the bare minimum don't want to be bothered as of recent l don't see the usual morning crew. The employees can smile, it's walking up to the register looking at doom and gloom. Smiles are free and contagious read more

Terrible made burger. Shitty service they thought i was intoxicated. I will definitely be speaking to the manager face to face. I almost got food poisoning the cheese stuck to the terrible made cardboard box. They taxed me a lot making a $11 burger into a $20 combo. The sprite was watered down and the cardboard box was terribly assembled. They gave me 3 sauces and i asked for a lot. They also took over 30 minutes to give us our food to the point where the police came and thought that we were loitering and almost got arrested. I also saw a blue haired girl on the ground with no gloves on. I will never come to this establishment again. read more

McDonald's - Bacon Quarter Pounder with Cheese Meal - Fast Food Near Me - Lyons, Illinois

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Drive thru was quick and easy. They served me the best OreoMcFlurry I've ever had from a McDonalds.

It's 1130 at night. Qpdr,nugget,fries,soda.... 37 seconds. Hottest, freshest McDs ever. Could be an anomaly. It's 1130 at night. Crew could be performance enhancing drugs... who knows it's McDonald's. Shit was flame regardless. 4 stars cause dude it's McDonald's. read more

Every single time I come here with two little boys I take care of the tables are filthy so now I bring my own paper towel or baby wipes and wipe the tables myself. Last summer they made a lot of changes and I was hoping the place would be cleaner but it's not. Also the play area is too small therefore it's very chaotic and louder then any McDonald's I've been to read more

Remember when McDonald's used to be fast?!?! This place is slow!!! They are trying to be Culver's with making people pull up. Horrible!

I went in to dine and the manager, i can tell she was because she was dressed differently than the other associates was on her phone in front of the register. I don't care what kind of work place you're at it is still a place of work and that is just unprofessional. I'm sure such a huge organization like McDonalds are paying such employees to just sit on their phones! The worst experience. read more

Nice remodeling and staff, but omg put some heat on in the dining room please. I had to eat lunch with my coat on. It felt like a meat locker in there!! read more

They charged me $4.98 for TWO large fries... HALF EMPTY. Also, charged me for extra BBQ sauce when I asked politely for SOME, I was fine with the charge for EXTRA, but when I looked for the "extra" BBQ for TWO large fries, I was astonished to see only ONE. They need better leadership, And this mcdonalds never gets orders right. Never go here. read more

McDonald's - Two of the LARGE fries were like this out of bag. - Fast Food Near Me - Lyons, Illinois

This location was recently remodeled/updated. The play place is better with upgraded play apparatuses to inspire the adventurous types but it really freaking dirty. The floor was so nasty my son's white socks were black. He's a small toddler so he mostly walked around from one place to the other in the play area dining room. I'm not a fan of the order yourself but I guess Mickey D's is trying to automate everything now. When we stood by the registers to order, because we prefer to order that way, we were directed to order at the kiosk. Absolutely no one working the order in registers. The quarter pounder I had a freezer burned taste. I didn't even bother taking it back. The manager seemed overwhelmed with drive-thru orders by herself if she even had someone to work the drive-thru with her. Smh, McDonald's really need to evaluate this store before someone reports it to department of health, if they already hadn't read more

McDonald's - My son's socks after playing for 25 minuets at McDonald's in Lyons, IL. - Fast Food Near Me - Lyons, Illinois

I really like this McDonalds. I've never been here before, so I can't attest to the previous reviews.. but I think it's all pretty new so it must have changed a lot. Very very clean. Nice and attentive workers. Cool play place which SMELLS GOOD. I'm sitting here right now about 245pm. It smells clean in here. They're playing kidzbop. My kids are happy. The food was fresh and fast. The bathroom was clean in the kids' area. Kids here all well behaved too. I like it. And it's right by the pool so we'll probably be back here throughout the summer. read more

Zero stars, this location is shit. They have a sign that reads closed between 3 and 4am for shift change. I pull in at 4:11 am, there are 4 other cars in the drive thru, nobody is being helped. Everyone leaves. The "staff" is inside, walking around, ignoring customers. Unacceptable. Shit people, shit location. read more

We went to the drive thru and ordered 2 ice creams and a frappe, we go to the window and they give us our burgers and happy meal n then the person in the driver seat got a iced coffee but we wanted a frap. We described to the worker lady what we wanted which was the frap and if we can get it. She then was laughing and said the machines were broken when there was 2 frozen drinks next to her and clearly the coffee machine or sum was working? She took our receipt so we couldn't see if they charged us for the coffee or icecream. We also got apples instead of fries. But the other times we came here there were nice workers unlike this miss girl. read more

I absolutely hate this place but it's the closest one with a play place. Service is slow, the place is filthy, and there are always creepy drunks and homeless people sitting in the parking lot. I don't feel safe. I was pulling into a space today and the guy stood right in front of my car and wouldn't let me pull. I will never come back to this dump read more

So i live near by and take frequent visits in the wee hours of the morning. Today myself and multiple other guests were ignored at the drive through window for at least 20min, I called the store and apparently they are closed here from 3am-4am and there is a sign. Well sir there is no sign, also don't ignore guests because you are too busy getting high (yeah I saw you and smelled it). Literally around the corner and this is the first time I have heard that there is no service between 3am and 4am which is ridiculous and when I called to ask about it the associate who answered hung up on me. Great service .... not read more

Slowest McDonald's ever!!! All I wanted was a diet coke! It should not take that long! Don't come here if you're in a rush!

Questionable area... Very dirty and they charge for extra sauce. I would not come back.

Absolutely terrible McDonalds. The employees were using every foul language to each other with children within ear shot. The kids area was DISGUSTING. There was garbage all over the floor and tons of fruit flies. The French fries were cold and the apple slices were brown before we opened them. Absolutely nasty. read more

This restaurant is beyond dirty. Management should seriously consider how they're still in business because their customers are not happy. I went on a Saturday morning at 10:50 a.m. expecting to order lunch but they still had the breakfast menu up and said I could order lunch but it would take 10 minutes. They're supposed to start serving lunch at 10:30! The cashier didn't even seem apologetic to tell us the news. read more

Drive-thru was very fast very efficient was greeted and thanked this is what five star customer service other McDonald's should learn from this one Great job keep up the work. 5 star , 5 star Drive thru. read more

Ehh it's ok I'm Vegetarian and I always order cheese bacon fries with no bacon but they've never get it right

Slow service. Nobody in drive thru line yet they tell me to pull up and wait. Only thing ordered was a mcchicken and a 6 piece nugget happy meal. I do not recommend coming to this location unless you want extremely slow service run by a bunch of people who could care less. read more

This McDonald's is great! I always go through the drive-thru, and service is very quick and easy. The employees are very happy and friendly. This McDonald's has a PlayPlace and it's very fun for children (or yourself!) to run around in. I have many memories of this McDonald's, as it's been at the same location for about twenty years. I know children have birthday parties at this location, which is very fun! As for the food, well, it's McDonald's. The food is good and cheap, as with every McDonald's. It's usually only freshly made at lunchtime, as with every McDonald's. read more

Bad customer service all around here. Only redeeming quality is a decent play place. Don't order at the kiosk - they don't have it set up to see that you ordered so you have to order there and then go up to be front to tell that what you ordered. read more

waited 30 minuets through the drive thru to receive this! salty fries & hamburger bun on a chicken sandwich!!! horrible read more

McDonald's - HAMBURGER BUN ON A CHICKEN SANDWICH WTFFF - Fast Food Near Me - Lyons, Illinois

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the service is horrible. hot fudge sundae. Lelelelellelelelelelelelelelwllwlwlelleellelele read more

McDonald's - HOT FUDGE SUNDAE - Fast Food Near Me - Lyons, Illinois

I found a piece of plastic in my daughter's drink and I was very angry when I found it. My daughter could have choked on this if I had not opened the drink. Honestly how bad does a place have to be for plastic to get into there drinks. Never coming back again. I tried to call them and they did not answer! read more

The drive thru took me 30 minutes. It's always like this too. Super slow service despite the many employees. Don't waste your time waiting for "quick service" at the drive thru. Not gonna happen read more

Has to be one of the worst businesses I've ever encountered. I can't remember a single time I've come here and left with a correct order. I thought I had succeeded once and had gotten a perfect order, until I took a sip of my soda and found that for whatever reason coffee grounds had been poured into my drink. If for some weird reason I actually do feel like having McDonalds, I would rather drive 20 minutes out of my way to go to one in a different town instead of this one down the street. I usually just choose to avoid McDonalds overall. read more

Brother was burned by hot coffee because the woman waiting on him spilled coffee on him and laughed.

I was reminded once again why this McDonalds on Ogden Ave is the worst. I have been on my feet for 14 hours, so I came through drive through. Simple...10 piece chicken nuggets and a large Dr. Pepper. I had to order like 3 times. The guy sounded distracted. I get to the window and he's shooting the shit with another employee. He gives me a small drink and I reminded him I ordered a "large Dr. Pepper". I finally get my McNuggets and drive off and get a taste my"Coke". I'm thinking by this time, no hi, no thank you, no anything. And the idiot he's talking to is hitting the counter with some object like an idiot. What a pair. I'm done with this place. One star because Hispanic lady in background is always super nice. read more

Took 30 minutes to get my food while 3 grown ass employees struggle to complete orders. Meanwhile, two flies flying and landing all over the food on the trays the employee can't complete! Omg, I used to love coming here, now it's just awful. And they want to get 15.00 an hour! read more

I've been coming to McDonald's since I was a little girl. Now I'm 70 years a old and I can't Get a mcpick 2 at 3am. Worst McDonald's I've ever been to. The night manager won't honor the menu. read more