The food is always great, the fries are always hot, and the service is nice. As far as McDonald's go this is best in the area. I have spent many evenings here with nowhere else to go. I appreciate this location. read more

They had a special on Double Cheese Burgers, and we added one Iced Caramel Mocha to our order. Had to do the ordering through a touchscreen. Coffee was good, and the burgers served the purpose of a quick bite. The restroom was clean, and so was the lobby. Customer service was not good. My daughter asked for a receipt but didn't get one. read more

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1st of all u have different crew members att this McDonald's but still same old problems customer service isn't the best at all only ok that's it but this Marietta McDonald's is still popular cause it's near Atlanta & u can see the skyline down the road so that alone will keep people coming back to this McDonald's even with the service being #2 in the toilet bowl read more

i go to the l9cation just about rvery morning fir my lg iced coffee no eugar jo cream. this morning someone else made my coffee and she add sweetener!!! i have tried to call abt 3 diff # for this location no luck. iam 0ussed abt my coffee read more

Probably one of the worst McDonald's I've ever been to in my life. I've been to this location a few times and every time my order has been incorrect but this last visit was the last straw. Went through the drive-thru and had placed a mobile order (already paid for with a receipt) and the employee refused to give us our food even though it was not a customer issue but a system issue. On top of that the food we ended up getting after going inside was still wrong. Wouldn't recommend going to this location ever. The employees sucked and lacked professionalism. read more

I wasn't aware that McDonald's served unsalted potatoes until today. I guess they give you the free apple pie to make up for the fact that the two people working the pay window took 5 minutes to gossip before they could swipe my card and that they don't know how to throw the cold potatoes in the fryer for long enough. read more

McDonald's - Fast Food Near Me - Marietta, Georgia

The food was not cooked for whatsoever. The service is horrible. I ordered through Uber Eats and they forgot my sandwich and all of my utensils and all of my sauces that I paid for. I will never be shopping or buying anything from McDonald's and anytime soon Chick-fil-A for the win, the ambience of the food looked so nasty and looked so undercooked that the fries weren't even filled. They were literally 3 inches before the Bach ended like what the heck get your service up because you guys suck. I hope this McDonald's closes down because you guys got my order wrong and won't call me back read more

The worst McDonald's I've ever been to. I've tried it a few times and it's always pathetic. The staff hates their job. They are rude and mumble no eye contact and doesn't follow orders. Today was ignorant. Drive through monotone blabbering had to repeat order 3 times. Got to the pay window I said hello how are you snapped the money didn't say anything. Got pick up window,, park at 1! Fries barely warm 1/4 pounder Luke warm at best. It's just a hateful place of miserable people. Not worthy of star never go there it's really pathetic. read more

Braswell the order taker was so kind big hospitality definitely will be coming back play my order the ingredients of the food I was going to get and he even charge me for the Ronald McDonald trust fund read more

Sometime between December 2016 and March 2017, someone or something (perhaps an automated computer process, but I'm guessing more likely human error) at Yelp incorrectly merged the business listings for two McDonald's stores in Marietta, Georgia. This McDonald's, located at 645 Cobb Pkwy S near Kennesaw State's Marietta campus (formerly Southern Poly), and the McDonald's located at 778 Whitlock Ave, 4.3 miles west of the 645 Cobb Pkwy S location, were combined into the 778 Whitlock Ave listing: https://www.yelp.com/biz/mcdonalds-marietta-14. I have no idea why or how this happened or how to even begin submitting an "unmerge" request to Yelp HQ or Yelp moderators, so I'll just let the error stand. It's just McDonald's. As a result of the merge, the original listing for this McDonald's at 645 Cobb Pkwy S disappeared, so I created this new one. I discovered the mysterious disappearance when I tried to check in, but noticed the listing was gone. With that out of the way, not much has changed at this McDonald's over the years. This is an old school McDonald's that seems to have been "left behind" by newer McDonald's or older McDonald's that have been given fresh facelifts. If there exists a list of McDonald's stores that are in need of a renovation, this one should be near the top. This store looks like it hasn't been updated since the 90s or at the latest, the early 2000s. It's small and lacks the aesthetics and modernity of contemporary McDonald's stores. That said, this place still serves the same fast food I've been a fan of since I was a little kid. It's a guilty pleasure. On average, I think I swing by the drive-thru of this McDonald's once every three to four months and, more often than not, order a #1 Extra Value Meal: Big Mac, fries, and a fountain Coke for $5.99 ($6.35 after 6% Cobb County Tax). This classic American meal is almost always satisfying and leaves me craving more. The bun and special sauce make the Big Mac for me and the fries are unhealthily addictive. The drive-thru at this location, for the most part, works without a hitch. read more

McDonald's - The drive-thru. - Fast Food Near Me - Marietta, Georgia

After a few bites I noticed, My food was undercooked. My fries were white as their apple slices. The chicken nuggets were fatty or raw and my McChicken was rubbery. I will never in my life eat here again. I'm suffering from food poisoning now. read more

I'm almost afraid to go to this McDonalds now. There's a sauce gatekeeper and they make you feel bad for how you like to eat your own food.

Absolutely worst McDonalds ever. Who is, where is the manager?....the adult leadership? It's apparent the personnel working there just flat don't care. We pulled up....only 2 cars in the drive thru lane in front of us....nice. We ordered and then we waited, waited, and waited. It took a full 18 minutes from ordering our food to receiving our meals. Our order: 1fish filet meal...no drink ( they were out of coke....ok, STRIKE 1), chicken sandwich meal with bacon, extra filet of fish sandwich and a small chocolate milkshake with NO whipped cream. After, 18 minutes.....our meal is provided. First thing out of the window is a chocolate shake WITH whipped cream......I handed it back, this problem was obviously not too much for her, the attendant just " SCOOPED" out the "MAJORITY " of the whipped cream with a spoon, added a bit more chocolate......voila....guess that was all solved. Hmmmm, not really, a lot of the whipped cream remained. I chose not to drink it. STRIKE 2. On the way home, my wife opened up the bag and started with the French fries.......normally for us McDonalds has the best fries.....way wrong in this case! Both French Fry orders were far undercooked, not a crispy fry to be had...STRIKE 3.....there's more.....disappointment.....the chicken sandwich with bacon as advertised as shown on the ordering board showed a chicken sandwich with bacon " for a limited time"......I distinctly ordered the sandwich "WITH BACON"........guess that limited time was no joke, because it obviously became unavailable from the time I ordered it to the time I was given the chicken sandwich........WITHOUT BACON......STRIKE 4...... Seriously.......was that why we waited the 18 minutes......they were busy undercooking the fries and not cooking the bacon? Please, there were no monstrous orders in front of us, the car in front of us left with only 2 medium sized drinks......2 drinks....obviously not cokes, and the truck in front of that car was handed only a small bag. So as a recap: NO COKE VERY UNDERCOOKED FRIES NO BACON ON THE " LIMITED TIME ONLY" CHICKEN SANDWICH WHIPPED CREAM ON THE SHAKE, THOUGH I SPECIFICALLY ASKED THAT IT NOTBE ADDED AND, I did try calling the Manager, a Manager as soon as I arrived home.....but, you know it.....no one bothered to answer. I DO-NOT recommend this McDonalds.........certainly my last visit there. read more

I went to McDonald's two nights ago. I ordered a large Mocha Frappuccino, four hamburgers, four mcchickens, four 20 piece nuggets, two fish fillets, five medium fries, and four sweet teas. I placed this whole large order on the mobile app. They great McDonald's workers made sure my food was hot, well cooked, and tasted exquisite. They made sure every item was inside the bag. read more

Give this place a 5 star. I am from Michigan and always get the hot fudge sundae. Never have I gone thru drive thru and gotten some nuts with my order. This is the only place they have it to me. Plus the service was fast. Ordered and got my food quickly and that is what fast food is all about. Cannot give them a back rating. read more

Do not eat at this location. Beware if you order cheesy jalepeno with no cheese specifically stating that you have lactose intolerance they will yell at you and tell you that you ordered wrong and you didn't tell their kitchen that you didn't say that you didn't want the melted cheese that's on the sandwich and you just said no cheese. Do I work at McDonald's? I know what's in your sandwich? Is melted cheese not cheese??? Man you kitchen and your Mexican girl manager needs to get basic training or look in a dictionary to see what the definition of cheese is. Ridiculous. Made my food wrong in the first person. Had to wait an extra 10 minutes in the drive through lane to even get this messed up sandwich I can't even eat. Than got she has the decency to try to lecture me on what cheese is and how I'm supposed to order that sandwich. Lady. Don't worry. I won't ever come to this location again and you can keep you nasty, gross cheesy for yourself. read more

The owner, manager, leadership team,and staff at this location are amazing! Very courteous and respectful. A serious incident occurred in the parking lot and they handled it professionally, discretely, and without alarming any of the guests inside. Well done! Ed McKinzie read more

I give one star because the workers are paid SO little that they refuse to treat the guest with any type of respect. They can't even get an order right. I ordered breakfast and an Iced Coffee and what they handed me was a medium size cup of what looked like pure milk. It was too sweet besides not even being coffee!! I asked them to fix it "add coffee" and this is what they handed me a second time. This is a prank right?! Gross I will never be back and it's shame on them since my university is very close by. read more

McDonald's - Fast Food Near Me - Marietta, Georgia

I'm not sure what the deal is with this McDonald's. I'm guessing it's a franchise in there for Aiken not comply with all of the general corporate policies. At most McDonald's you can have various size coffee's for a dollar bit of this location they charge you more! OK maybe I'm being really cheap but I drove off it's the principle of the matter. I know for a fact pick up the coffee table less than five cents so it pure profit so not sure why this owner operator is not doing what most of the McDonald's are doing but I'm not going to support it and that's my story and I'm sticking to it! read more

It's McDonald's what else can you say about it. Not sure if he's the manager or not but the black guy with the gold grill is cool as hell. Great customer service in the drive thru read more

New beautiful building but same old employees that have no customer service, was hoping it may have changed.

This place is very dirty and there are water leaks in the play space.

Food was dry and tepid, definitely not freshly made. Order got lost between the pay window and the window where they give you your order. When they finally walked my order over to me, it was wrong and girl delivering it was beyond rude and at times, HOSTILE. Manager was apathetic and just wanted to avoid the entire situation. read more

This is one of the worst locations there is. I love McDonald's and eat there 7-10 times a week. I love McDonald's. But this location really needs some help. This is literally the 5th time that my order has been wrong. I'm not even upset about the order being wrong. It's the lack of courtesy and recovery for their mistake. They react with attitude. I ordered a double quarter pounder with cheese get home it's literally cold as outside and only meat and cheese. Not only that it's not even a quarter pounder with cheese it's a McDouble in a box. Get home see it come back. The manager looks at me as if I'm being a difficult. All I said is that this happens a lot to me. She looks at me and says. They can make you another one if you want. I tell her it was not complete and cold she then says did you pay with cash or card. Unbelievable. I hate to do this because this location is literally walking distance to my house. And I come here like I said 7-10 times a week. Now I know I won't be able to come back after this review. I don't leave many reviews but this location needs some training. Just want to get this off my chest very disappointed because I'm starving been at work for 13 hours. This is McDonald's simple hot and delicious and yet they can't even get it right. Sorry McDonald's I'm still devoted just hate that I have to stop coming to location closes to me. read more

I ordered large fries and got medium instead and I ordered 4 mcchickens and only got 3. I also ordered sauce and didn't get any.

They get noooo stars... the vanilla shake didn't taste like vanilla & it was loose like milk....I had to ask for carmel on my frappe....the service demeanor of the cashier & assistant manager was disrespectful. I've had bad service at this location a couple times...I'm over it, done. Instead of turning around for them to correct our order again... We went to another location to show them our order and they corrected it. read more

OMGOODNESS!!!! Don't go here. I am surprised it is still open. I was in this morning at 5:43 AM. The ladies restroom was horrendous, urine on the seat, 1 toilet working with no tissue. The other one stopped up with feces and urine, smelling to high heavens. UUGGHHHH!!!!!!!!! Then I spoke with the manager and let her know that they could use some help and tissue in the working one and she just looked at me. Didn't even asked someone to place tissue in there. The parking lot was littered with garbage and the inside was just as bad. It was 5:43 AM and there were french fries thrown on the floor. I watched the manager even throw a banana peel in the garbage can that had been sitting at the bagging station the whole time I was there. They had a chick just standing around doing absolutely nothing but looking like she didn't have a clue in the world. I ordered food and the manager was unfriendly and didn't speak to me at all. I won't ever be back to that McDonald's. I ordered food but got to work and decided to toss it as I just couldn't stomach all that I had seen without tossing my cookies. AWFUL!!!!!!!!!!!!!!! read more

Do not come here, slow service, poorly cooked food, rude people. Ordered one mcchicken and was directed to wait in the mobile parking lot for over 30 minutes with no service. Went back inside and they had completely forgotten about my order read more