McDonald's wasn't too bad this evening. The ice cream machine was down. Go figure it usually is... but my real thing out there is DoorDash. You could never really depend on them for the last 3 days. They've been messing everything up. and it seems like it takes them forever to fix the problem. Maybe the problem will be fixed before Christmas. lol so yesterday I made an order for Buffalo wild wings on an accident canceled it now they're trying to argue with me about the order. Don't give me the money back tonight of course McDonald's didn't have their ice cream so now I have to argue with DoorDash again tonight about the ice cream refund, but maybe I'll get some extra money in before Christmas time so y'all should wait till the holidays over and then go for DoorDash maybe by then they'll have it fixed.. read more

Title: I Was Served an Autopsy on a Muffin Rating: 0 stars if I could What I received wasn't food. It was a cry for help in sandwich form. The egg on my McMuffin looked like it died three weeks ago and came back out of spite. Gray, lifeless, rubbery -- like it was embalmed instead of cooked. This wasn't breakfast. This was a slab of chemical regret wrapped in disappointment. The texture was somewhere between tire tread and floor mat. I've seen fresher things in biology labs. The staff handed it to me like this was business as usual. No apology. No shame. Just raw confidence in serving what looked like the final stage of egg evolution: fossil. McDonald's, whatever backroom science you're doing to create this ash-colored hockey puck of a breakfast, stop. If your quality control can't tell the difference between an egg and an oil spill, shut it down. Next time, I'll just eat the receipt. At least it doesn't look decomposed. read more

I sent my sister a gift card for this location and low and behold for the last 30 days they have not had any ice cream or milkshakes they claim the machine is broken. Hopefully Attention because the employees don't care. read more

Is this the norm now??? Serving food that's obviously undercooked?? I paid for a meal and couldn't even eat it!! Y'all aren't training your employees correctly. WTH. read more

McDonald's - Undercooked chicken sandwich - Burgers Near Me - Merritt Island, Florida

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I did an online order because I was hungry, I got a quarter pounder with cheese, 10 piece nugget, and a drink. The quarter pounder was cooked very well. Make sure they don't forget your drink. read more

McDonald's - Quarter Pounder with Cheese - Burgers Near Me - Merritt Island, Florida

Very pour customer service. Very rude and bitchy. Chicken nuggets had raw meat in the middle and was very chewy. Absolutely disgusting. read more

It has been a while since I have eaten at a McDonalds but I'm glad we made it to this one today Saturday 8 Oct 22, 14:43. The facility was clean, the staff were attentive, and our order was 100% correct and fresh! You all made our family's day after football game and you rock!!! read more

I wish I could say this place is a pleasant experience but it's not it's unbelievable the food is mediocre and inconsistent there ice cream has been broken for weeks and the service is also mediocre I can't say much about the ambiance because I always use the drive through so I never have to go into this place major improvements are needed!!! read more

Fries were stale food was cold bad customer service do not recommend people are rude and nasty

I called ahead to see if there ice cream machine was working because most of the mcdonald's seem to never work. They told me yes over the phone and i drove 30 minutes to get there and when i got there and they told me they aren't selling any ice cream products. It's probably them being too lazy to make my ice cream! They were rude about it when i got there and didn't even give me an excuse read more

Worst McDonald's ever. Their mobile app system is broken. And zero customer service. I had sat at the curbside pickup and had to walk in to get my order. Not only did she make me walk inside, she refused to open one side of the door so I had to walk around to get in. She tells me they just opened while two other customers were already sat down eating their breakfast. I gave it another chance and did a pick up after pre order. They told me their mobile app is broken and can't refund me or give me the order I showed on the receipt. The manager refused to make my order and told me to dispute it with my credit card company. What an ass. FYI, don't promote mobile app if this McDonald's is incompetent about it! Do yourself a favor a drive to cape or cocoa for your meal. They have better service and customer service. You'll get your food faster even with the 10 mins drive. read more

Ok, so this is the only McDonalds in the island & they are always busy but they are not the friendliest nor the fastest. You normally have to pull up to wait for food even if your the only person there. Rating 3 stars due to wait time & not so nice window workers. read more

Just was there the night of 02/1/20. I ordered a 20 piece nugget and was given 2 quarter pounders and 2 large fries all. Once I went back I told them and they had me wait 30 mins and they forgot about me and then gave me 50 nuggets, idc if you hook me after you forgot about me waiting for my order after I came back and waited for you guys to give me my order but again they forgot about me and they suck read more

Terrible terrible terrible. Young Staff horse-playing. Males blocking females from getting orders from kitchen. No management no professionalism. I will never go back. read more

Once again this mccdonalds lived up to the worst mccdonalds I've ever been too! 15 cheeseburgers put together sloppy and cold old burgers just put extra stuff on them. What is up with Merritt island restaurants. Haven't had a decent meal but spent plenty of money. I will never go here again. I'll drive to Vero beach next time. read more

This McDonald's is consistently terrible. Never has ice cream or shakes. Never had fresh brewed tea. Always regret coming here.

Ordered a 6 piece happy meal with extra fries. Got 5 nuggets and no fries... thank you to the young lady with purple hair who offered to go above and beyond to resolve the stores mistake. Thank you purple hair lady! read more

They were having some trouble finding our order so they gave us our money back and fresh food for the wait very apologetic and caring

This place deserves less than 0 stars. I ordered 20 pieces of chicken nugget through drive thru and they only give me 10 pieces. Also, the fish sandwich was terrible. Never coming back! read more

Place is dirty as shit, ghetto as fuqq, and there's either too many old people, or crackheads. BUT if you're a stoner, this place hits the spot through the drive through. i smoked a time-bomb and was fried like their nuggets, and the large number 7 meal with a dr. pepper no ice SMACKED read more

Drive thru backed up to the point we decided to go inside. Staffing was minimal, only one register running. Staff seemed to work at a pace that didn't match the crowd inside. Clearly many of the customers were upset at the slow pace. They had a build order time of 12-16 seconds. Not even close. Store is clean, though. read more

I think McDonalds, when freshly cooked, is acceptable for a quick on-the-run meal. Tonight, I had the worst meal ever. I ordered a Filet, extra sauce, fries, and a water. The water was the only acceptable part of this meal! The bun was day-old, and both the fries and Filet came out of a warmer. Neither was freshly cooked. Both were Luke-warm, and just GROSS. I live right down the street, but I'll never stop at this place again! read more

Waited in line for about 30 minutes just for them to come outside and tell me they won't be able to take my order because they close at 12, when it was still 10 til close. Wish they would have told me that 20 minutes before. read more

Ok, this will be my last time coming to this place. My wife and I used to make this our every Sunday morning hang out. Not sure what has happened over the last several months but this place is terrible. I have walked out 2 of my last 3 trips to this place. The front counter service is ridiculously terrible. I have had enough. The island needs another McDonald's owned by someone who actually gives a crap about their business and the service that it is providing the community. read more

What's happened here lately? Always busy at lunch but now nearly daily cars are lined up out of the parking lot with orders having to be carried out to people in cars that can't be filled promptly. These are not necessarily special orders, I've had to do it for a McDouble. When you get the food it's put together sloppily, ketchup oozing from the burger. Otherwise the parking lot is no more full than normal. When food is brought to your car the person bringing may not know what's in the bag, so the deliver the wrong food to the wrong car. Please get your act together. BTW I've been waiting in line while I typed this 4/19/18 well, for a while they got better but now they're worse than ever! For the most part I gave up on this place. The other day I sat in the drive through for 8 minutes, cars were lined up to the exit. In 8 minutes no one moved, needless to say I left. Today went inside 9 minutes for me, but the sandwich turned out to be bare except for cheese. Others had waited much longer while some got theirs immediately. This place is a train wreck! read more

This is legit the worst McDonalds out there. I've been here at least 20 times. Every. Single. Time. Something is wrong. Here I am yet again, parked in spot number 2 reserved for drive through, waiting 45 minutes to get my order right.... Never again. I'm going to Burger King next time. read more

This is my kids favorite place to eat but I'm not sure why. Every time I go in there to get food I get old food cold food or missing something out of the happy meals. They do not care when they mess up and all have an attitude when they are told about it. I am now going to drive a little farther and go to a different location. read more

Horrible, ordered about 80 nuggets witthin about a week. ZERO SAUCE. If you want sauce with the your nuggets don't order from here.

I just paid $9.37 for one meal with an upgraded drink. I asked for one buffalo sauce comma and they would not allow me to have it unless I paid $0.27. As I paid with a card I did not have cash on hand. I asked for them to make an exception, and they said it was not possible because their corporate does not allow them to give out any of the sauces. I asked for the corporate phone number, and it went to a blank inbox, fax number. Customer service is no longer of Interest to this company. read more

Today is Sunday, 7/23/17 and it's about 5:00 pm. All of the trash cans are overflowing with trash. The supervisor, shift leader and all of the workers should be ashamed of themselves. I would fire them all. I'm normally against automation taking jobs from people, but workers like this justify machines. read more

Not the worst one I'm brevard.. I usually get good service. Can be a little slow at times. I wish the drive thru people wouldn't stick there whole bodies outside the window!!! It's really unnecessary to do that you look absolutely ridiculous. Not to mention I feel like I'm gonna hit u and my food is shoved in my face when I get to the window! read more

RUDE, and HORRIBLE customer service! Cocoa Beach McDonalds is way better! They need people in their drive thru that don't roll their eyes and care less about their job. WOW read more

Because I can't give it a zero. Guaranteed to be asked to pull over to wait, whether it's just a single drink or fry, you will wait. Granted it's a busy place but it's McD's, it's obviously the manager & team. read more

Pleasant greeting at the drive thru, friendly and efficient. I really like McD Iced Coffee, so I got a large vanilla flavored one to go with my Sausage Egg McMuffin. read more

What in the world is going on? Today is Saturday, 9/29/18. I went to Macdonald's around 5:00pm. The doors were locked. The drive-thru appeared to be open, but slow. I don't recall this happening at any other Macdonald's in my lifetime. Management needs to take appropriate action to straighten this location out. It was getting better for awhile, but now you just don't know what to expect. read more

I recently had an absolutely horrific experience here. I was trying to get a quick bite to eat of just a generic order of chicken nuggets and a large drink, and the total amount of time it took from ordering to receiving my food was 25+ minutes. As we got to the pick up window, the worker left to deliver the food to the car ahead of us, leaving our drinks to overflow and the cups to become sticky. As he returned, he sat outside for a considerable amount of time scrolling on his phone before he went in to get the car's missing sauces. He then scrolled on his phone ANOTHER TIME upon re-entering the McDonalds. It took him another 5 minutes to get us our food and drink, leaving an appalled taste in my mouth for this establishment. If I could rate this location less than one star, I would. read more

This McDonald's loses their asses at lunch time. Was told to pull up and wait. Waited for 20 minutes before going inside. When I asked what took so long, they told me that they forgot. read more

When going thru the drive thru,make sure you have a full tank of gas.waiting times of 15-20 minutes not uncommon.

We came in at 8pm when we first got there a girl up front and a young man was getting a pie and the young man accidentally dropped it and she was so dramatic about it threw her arms up and stomped her way to the back to get a new one. Then the other lady that was up front with a black long cardigan was really rude to the young man as well It seemed like he just started working and he would ask questions and she would give him the a dirty look and attitude. I felt so bad for him because we have all been there but they were treating him like c***. Then I had forgot to order a large fries and went up there to order and the lady with the long black cardigan seen me standing there and waited minutes to actually take my order and she decided to actually take my order she was rude about it put my order in and walked away. I felt bad for the young man and the ladies that were so rude need a reality check. read more

The slowest McDonalds ever!! Employees spent time visiting with other coworkers instead of getting orders out quickly. Definitely need new manager to train his employees better. Just moved to this area Will not be going back. read more