Not usually one to review fast food spots, but what better time to write one than the day after the long awaited return of the McDonald's Snack Wrap. I had been counting down the days until July 10 like it was a national holiday. I was so excited to finally get my hands on one again just like the good old high school days. But sadly, that nostalgia came with a side of disappointment. Maybe it's inflation, maybe it's just bad luck, but my snack wrap had one lonely, tiny piece of chicken inside. It was more tortilla than anything else, and not as satisfying as I remembered. Not sure if this was just my location or the new norm but I left feeling more let down than full. read more

McDonald's - Fast Food Near Me - Miami, Florida

The fries were limp and lacked that usual salty crunch you expect, like they'd been sitting under the warmer too long. The burger was also underwhelming bun slightly stale, patty warm at best, and the overall taste felt flat compared to what McDonald's usually delivers. Even the nuggets didn't have that fresh, crispy bite and felt a bit greasy. read more

I've been coming to this McDonalds since I was child. Especially when I attended south Miami senior high school. It's the last month of 2024 and I'm finally trying the McRib for the first time in my life. The service here always remains top notch. The ambiance will forever be nostalgic even though we have new kiosks machines to take our orders. And the food....... Well you know the motto, They love to see us smile ! Merry Christmas, Happy Hanukkah, and happy new year ya filthy animals read more

McDonald's - McChicken Biscuit - Fast Food Near Me - Miami, Florida

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when I came to McDonald's, the lady at the front was so rude. She had a attitude so I gave her what I wanted. She did my order, but the manager wasn't even helping, but at least the lady made my order The hamburger was a little nasty. l only tasted the bun only the meat was not ready to eat.The fries were Okay.Six chicken nuggets one was moldy, but I didn't eat uncooked chicken nugget the food is okay. am never going back to this McDonald's anymore. read more

McDonald's - Fast Food Near Me - Miami, Florida

I placed an online order specifically for drive-thru pickup. When I arrived, the drive-thru line was completely stalled--no movement at all. After waiting several minutes, I decided to go inside to retrieve my order, thinking it would be faster and more efficient. When I walked in, I was surprised to find the restaurant completely empty--no customers inside, no rush, just three employees casually standing at the front counter. I explained to the cashier that I had placed a mobile order for drive-thru pickup and that the drive-thru wasn't moving. I politely asked if he could just grab the order so I didn't have to continue waiting in the non-moving line. His response left me absolutely stunned. He flat-out said, *"I'm not going to walk to the back to get it."* I honestly couldn't believe what I was hearing. I pointed out that the place was empty, that there were no other customers, and that three employees were just standing around. Still, he repeated himself and refused to help--he wouldn't take a few steps to retrieve a prepaid order simply because it was designated for drive-thru pickup. This wasn't a situation where the staff was overwhelmed or short-handed. It was a clear-cut example of laziness, lack of initiative, and a complete disregard for customer service. The absurdity of being told *"I won't walk to the back"* in an empty restaurant with idle staff is honestly hard to believe. This experience was extremely frustrating and completely unacceptable. If mobile orders are offered for drive-thru pickup, but customers are treated like this when they try to get help inside, what's the point? I hope management takes this seriously and addresses this kind of behavior. It reflects very poorly on the brand. read more

- The fountains don't work so you have to ask for a refill every time and wait for the employees to attend to you - Tables are often times dirty - No longer open 24 hours read more

The picture speaks for itself I don't have to mention anything about service, food or ambiance, and that fat mf who don't know English tryna pick a fight me all cuz he couldn't understand my drink wasn't made how I asked and he just kept repeating his dumb ah self. And charging me for cheese on both meals and not adding it is absurd read more

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Hoy le pongo una estrella por la GRAN FALTA DE RESPETO Y EXTREMA RUDEZA de la senora de la caja del drive t en las mananas. Ha sido casi todos los dias que voy, y ya de verdad con los gritos de hoy me decidi a ponerles este review. La senora deja esperando demasiado aun cuando es mi turno, luego GRITA le repito las cosas muchas veces pirque al parecer no escucha bien y lo hago con paciencia( pese a que es DEMASIADO RUDA) luego vuelve a gritar y la tarjeta me la toma de mala gana( esoero no me la haya roto o rayado) no da recibo y si se lo pudo me lo tira casi. Porfavor hagan algo es MUY INJUSTO que uno va a gastar el dineto alli, salen sus salarios de nosotros y atienden FATAL. Les agradezco hagan algo y pronto al respecto. Tratare' de postear su foto. read more

McDonald's - Fast Food Near Me - Miami, Florida

I am absolutely appalled and disgusted by what I experienced at your McDonald's. I found a baby cockroach in my fries. Let me be very clear: this is beyond unacceptable, and I am shocked that a company of McDonald's size and reputation would serve food under such filthy and careless conditions.How does a cockroach end up in someone's food? This points to a serious hygiene and pest control issue that clearly isn't being addressed. It's not just gross it's dangerous, unsanitary, and shows a complete disregard for customer safety.I took photos of the incident and stopped eating immediately. Frankly, I'm still nauseous thinking about it. I expected fast food, not pest food. read more

Another great location of this McDonald's. It was on my way and I need a coffee! So I went to this one says it was there and I order my favorite coffee latte with French vanilla syrup. Service was fast, efficient, and I left happy with my coffee. I have the McDonald's app so I get points for each time I get this coffee's! read more

McDonald's - a hand holding a cup of coffee - Fast Food Near Me - Miami, Florida

Ordered egg/sausage/cheese McMuffin and it was stale and cold. When I requested the receipt on the drive through window the receipt was blank as if there was no ink on the register printer. read more

Ordered using the app and curbside pickup. They never came out to five me my food. After almost 20 minutes, I went inside and see what the problem was. The food was sitting there on the counter. The lady never apologized or even remade my food. Everything was already at room temperature. Waste of time and money read more

So i got there line was long like always but you know its McDonalds nothing new there.But nah this McDonald's is special and apparently so are the people that work there. First they Gave me the wrong order then i gave it back to them and said mine is the mobile order then they gave me back my big breakfast correctly but they only gave me back the big breakfast nothing else i said hey can you not see me full mobile order in there whats happening and they said im sorry here you and gave me the McGriddle meal for my girl but nooo i had two drinks and did they know i had two drinks nope so i had to tell em ay yo i need my drinks as well so then i finally get both drinks and leave and then guess what NO UTENSILS NO NAPKINS NO STRAWS NO SYRUP FOR THE GOD DAMN HOT CAKES LIKE HOW IS IT THAT HARD TO DO YOUR JOB HOW. I HOPE THAT PONY HAIRED EMPLYEE SEES THIS I WAS IN A WHITE LEXUS YOU BROKIE read more

McDonald's - The dry ass hot Hotcakes with no Syrup - Fast Food Near Me - Miami, Florida

Purchased a chocolate sundae and had a hair in it. Went back to get another one and received one with less ice cream. Customer service is certainly gone. read more

Slow service. The food was overcooked and had grill residue. You order from a kiosk which is super inefficient. You would think that that would allow the workers to grab your food and serve it quickly but it was just the opposite. The store was dirty and I stuck to the floor. Another example of why raising the minimum wage backfires Less workers and very low quality read more

Oh, McDonald's...you are a FAST-FOOD restaurant, but yet, the service is SOOOOOO SLOW to the point that there are more people waiting for the food than there are ordering. My coworker and I have dined at this McDonald's two nights in our lifetime and will not be coming back ever again. During both visits, we ordered from the touchscreen self-order area. The restaurant was empty, yet, the food took forever. In the first visit, I ordered large fries and they were stale and cold. In addition, during the last visit on the evening of 11/16/2017, I waited 20 minutes for a burger. A lot of customers were looking at each other thinking what the heck was going on. The service was horrible and there was no word or updates. I kindly asked this young female staff at the cashier that I wanted a refund. She immediately rolled her eyes and gave me an attitude. She shrugged and pointed to an area with bagged food and said, it's ready. I asked her POLITELY how long the food had been there for and why was it just sitting there when it was already ready. She rolled her eyes again and disappeared for a few minutes. She came back with another bag and shoved it in my face. I said, I asked for a refund. She rolled her eyes again and threw the bag on the side with an attitude. In my head, I was thinking, how unprofessional, I was being polite and had asked politely. Finally, I just took the bag and left. McDonald's, you can take my money for the burger, but this was the WORST fast-food service experience ever and I am so grateful that I do not work for you. I don't think the girl who helped me will get too far in her life due to her attitude and manners. Good luck. read more

McDonald's - Order counter - Fast Food Near Me - Miami, Florida

This is absolutely the worst McDonalds in Miami. 100% understaffed, cannot handle high volume, no customer service. Ice cream machines always "broken" and at night they don't accept customers unless it's Uber Eats or Door Dash. Have tried to give tactful feedback to the owner several times and it has not helped. In my opinion drive a few miles to the one on US1 and 62nd. read more

Not even a star they deserve. No ice cream machine. You want to grow old? Just get on the drive through. What a joke!!! Stay away from this location McDonalds is just a disappointment. read more

Not even a star they deserve. No ice cream machine. You want to grow old? Just get on the drive through. What a joke!!! Stay away from this location McDonalds is just a disappointment read more

STAY AWAY from this horrible McDonald's. I have been going to this store for over 26 years, and it has completely gone downhill. I placed an order in the drive-through using the app to get the deal of the day, but when I went to the cashier the number wouldn't work. The cashier was very nice and actually took my phone and figured out how to make things work. However, when I went to the second window to pick up my food, the woman that handed me the bags was very short and rude. She forgot to give me my drink and when I asked for it, she gave it to me with an attitude. Then I proceeded to ask her to fill my fries more because the container was 3/4 full, and she flat out refused and told me I had to leave because I had already delayed the drive-through line enough. She blamed me, literally, for the back-up in the drive-through. (I have a literally waited 30 minutes in the drive-through dozens of times.) Then she proceeded to tell me I must leave and to stop wasting their time. I couldn't believe my ears, so I asked her if I could pull over so she could ask the manager to speak to me. She pulled down her mask and said "I AM the manager." I asked for her name and she told me it was Maria Antonia Gonzalez and that the store owner was named Sonia. I told her she was horribly rude and left as I would never make a scene. I was so offended by this undeserved and unjustified treatment, that I contacted the corporate office and lodged a complaint. Four days later, on a Sunday, I received one missed call from a strange number and then a very generic email apology from the general manager (Sonia) saying she's tried "several times" to contact me. ONE missed call and no voicemail. The email apology was a a cut/paste job. Perhaps they receive so many complaints that they have pre-written responses. She didn't even offer me free fries for my horrible experience. No wonder they have gone downhill. I will never visit this restaurant again. read more

Siempre es lo mismo es lo mismo en este Mcdonalds, tanto los empleados como los managers son unos incompetentes. Fui por el drive thru ya que me encanta el desayuno, me trataron como si fuera una escoria, me tiraron la ventana en la cara, pedi por favor hablar con la manager a ver si con ella podia dialogar, y resulta que la manager DANAY me insultó de igual manera, no resolviendo mi problema y tirándome la venta para que me moviera. Simplemente no sé que está haciendo la compañía para mejorar su servicio. Simplemente puedo decir que cada día estamos peor que si estuviéramos en un país comunista. read more

I live .4 miles away from this McDonalds and they are ABSOLUTELY the worst. They run out of beverages, roof is leaking, dining hall is DISGUSTING and not to mention the rest room. Whatever you order, triple check it because most likely 9 of 10 times your order is incorrect. If you're going West, keep traveling to the McDonalds in front of tropical park. read more

I've always loved McDonalds but this one is the absolute worst. The last few times I came here I got sick to my stomach.. which made me realize it's probably not a coincidence, they're probably leaving things sitting out. Now when I crave McDonalds and those golden chicken nuggets in sweet and sour sauce I get excited, then I pause and cringe. They get your meal wrong all the time and no one wants to get back in that line or go inside to complain and fix it once you leave the drive through line. And even if you order sauce and they list it on your order, they don't actually give it to you unless you remind them again when they're handing you your food.. and those nuggets just aren't very tasty without the sweet and sour. I think I think I've given up on this drive through spot. read more

McDonald's - I said no pickles or condiments.. I even repeated no sauce... this location just doesn't care. Ever. - Fast Food Near Me - Miami, Florida

Sometimes in life you just need chicken nuggets. That time typically occurs between the hours of 11 pm - 3 am and can most often be a result of some adult beverages. When I was little, my mom never let us have McDonalds. I have fond memories of my Tia secretly taking us to get happy meals (sorry mom). Maybe those sneaky visits are why I just can't shake my love for the nuggets. This McDonalds is the closest spot for me to indulge such cravings. It's open 24 hours, too. They recently went thru a renovation so there's fancy drive thrus, a pretty sweet facade and ample parking. Overall, it's pretty standard as far as fast food goes. But why two stars? Well, because this McDonalds NEVER gives sauces. This is an issue for me since those fried golden pieces of goodness are meant to be dunked into hot mustard and sweet and sour sauce. Can't mess with a dipping system that's been going strong '88. I'll continue to indulge because like I said, chicken nuggets are just needed sometimes. Hopefully the crew can pay just a little more attention to the orders so I can continue to love the Golden Arches. read more

Ordered and paid from the McDonald's app. Got to the store and was denied my order because the payment was "processing."

It's the second time it's happened to me I had to order my meal which is a two double cheeseburgers large fries and a large sprite I asked for a large fries give me the large fries don't give me large fries and then halfway feel like if it's a medium fries last time I had complained I stopped in the middle arrives drive I parked my car and I went inside and I go hey can you feel my friends up at least because that's not my child is paying for this so they managed to actually give me my large fries but this time when I wasn't even paying attention I drove to my dads house to eat with him and I realized my friends are halfway shit this is bullshit read more

McDonald's - Have way! - Fast Food Near Me - Miami, Florida

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You go to McD because you expect a certain level of quality and service - not the best but a level of consistency. This particular restaurant was a disaster! I waited almost 10 minutes for someone to even take my order. Even with 12 people running around behind the counter and everyone pretending they didn't speak English. Since I'm bilingual I understood the comments :( Finally got my order. No condiment but plenty of attitude!! BTW - fries were cold and soda machine dispensed flat soda. Avoid at all cost! read more

Worst McD EVER!!! Ignores customers, unapologetic, disrespectful. I cannot wait to see this change management.

They are advertising their new shortcake McFlurry but the machine is apparently not working (nothing new). After 11 their system is always "down". Management just sucks, they either need to get better employees or just get their stuff together. Don't waste your time. If you really want McDonald's just drive to the one across from tropical park. If not go to BK or Wendy's just down the street. read more

They open 24 hrs. So I show up on 09/12/21 at 2:04am, and all they have available is chicken nuggets and fries. I found it very inconvenient. Please have someone stock up on food. If it's opened 24 hrs, everything on the menu should be readily available. Just a suggestion, thank you. read more

The drive through confuses me. There are times when certain cravings can only be cured by a happy meal but coming here is definitely a task to say the least. I mean, they're friendly and all but it's always a huge backup and the pay before you go option doesn't seem worth the time. I have to McDonald's app which gets you coupons that are pretty easy to redeem. There's not many in the area due to the residential zones that surround it but it's the gateway to nuggets so you can't deny that. The entrance on the north end is kind of weird because there's two lanes that merge into one and the potholes by the entrance guarantee a sharp turn in. If it's raining, I'm running late, or need that hashbrown to get my juices flowing I'll pass by here. Granted, I need extra time just because the line is always expected. read more

Why douse it advertise as 24 hours if they stop taking orders at 3am??? Fix your damn hours!!! What a waist of time driving to the location if your not open!! Yet someone is there to respond and say they are closed, this is bullshit!! Plus your phone rings like it's busy ?? Wtf!! read more

The drive-thru was taking very long. I got out of the line, parked, and went inside to receive my order. There was an employee (Amanda, not a Manager) who was EXTREMELY rude!!! I have never experienced worse customer service in my life. Another employee, Elizabeth, was able to jump in and luckily helped which I appreciated, but unfortunately, Amanda's behavior was UNACCEPTABLE on all levels so I will not be returning and will spread the word. There were several employees working that witnessed and I implore you to get others' stories. Amanda seemed VERY comfortable with her rude behavior I can tell this is not the first time she has acted this way. This McDonald's is on the corner of my house and I am very disappointed that your establishment hires people with such terrible behavior! read more

AVOID AT ALL COSTS. Drive through took half an hour... Cashier at window was out of uniform. Fries and nuggets tasted like the oil in the fryer hasn't been changed in a long time. Surely there is something wrong with this location's management/ownership with all of the bad reviews. read more

This McDonald's is literal trash. The food is always terrible and they're so slow. The cashier at the drive through was awful. I told him my order, he didn't catch a single thing, so I repeated it. The little screen showing your order didn't pop up and the man just sounded clueless, so it was bad from the start. I pull up to my window and repeat it back to him a THIRD time and he still managed to get it wrong. Roll up to the window only to get the wrong order because the cashier was incompetent, have to argue with the woman at that window, and the find out they gave me the wrong amount of nuggets. Is it really that hard to count to 10? It honestly shouldn't be. Turns out the fries are cold too. Honestly curious if this McDonald's knows how to do anything right??? Save your calories and go literally anywhere else. This place sucks. read more

This is the slowest McDonald's in Miami. I've never gotten out in less than 25 minutes - usually more if there is more than 1 car in the DT. I get staffing is a challenge these days but there are certainly many other McDonalds that seem to have figured this out so clearly it's management or the franchisee. Unfortunately this is the closest store to my house but given how long it takes I will start driving and it will still take less time. If you don't have to go here and don't have 45 minutes to burn STAY AWAY. read more

Long, unprofessional, and overpriced given the level of care provided. They forgot to bring coffee, but they remembered to add it to the bill. read more

Easily the worst McDonald's I've ever been to. Ignorant pieces of shit who don't listen to any customers requests. Do your job.

Before my review please note it's not about the 3 pennies. It's the principle of the matter. I was on my way home around 1 am and stopped at this McDonald's for coffee, scramble eggs and sausage through their drive through. After placing the order the young man tells me there is no scrambled eggs so i just ordered the coffee with 4 creams. He tells me its $1.07 so i gave him a $1.10 and he gives me a receipt and no change. Now I know and confirmed with the other server that if i didn't have the 3 cents to complete cost of coffee they would not give me coffee than why won't he give me my due change? This is not the only McDonald's this has happened i have been to others that have similar tactics. Is this legal? They are not even asking if i want the 3 cents they are assuming what to do with my money. Then when i asked him for the 3 cents he said he had closed register and couldn't give it to me until he open again for another customer. Again it's not about the 3 cents is about some one other than me deciding what to do with my change. read more

Arrived at restaurant under the impression this location was 24hr which it states on google. but when I pulled over to the drive thru wet floor signs were blocking both lanes. When driving around the building all the lights were on as if they were open, but once I got to the back of the building that when I saw all the employees outside sitting in chairs that they pulled outside from in the restaurant, and they were smoking. Terrible service read more