I cannot tell you the last time I visited a McDonald's prior to this and this last experience surely didn't make me want to come pay them a visit anytime again in the near future. I saw a TikTok for a Filet-o-Fish and it immediately made me remember just how much I used to love them so I decided that was what I'd have for lunch. I went through the drive-thru and my order taking and payment experience was fine. The 2nd window at the drive-thru isn't transparent so I wasn't sure if I was supposed to stop there for my food but seconds later the window opened and I was handed my bag. Taking the Filet-o-Fish out the bag I immediately noticed that there was some kind of food or condiment on the outside of the box and also that the sandwich was literally just thrown together and thrown in the box because it was messy and in need of being constructed before eating. Needless to say I won't be visiting this McDonalds the next time I have a craving. read more

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We stopped here on our way back from a camping trip because it was along our route and I had to tinkle. Whoever owns this McDonald's franchise location should seriously get their house in order because based on my experience it looks like their blindspots are most likely putting a huge drain on profit margins. Pros: the interior appears to be recently updated to deliver the modern McDonalds look and feel, and the bathroom was clean. Exterior is nicely manicured offering good curb appeal... (but don't be fooled). Cons: the dining room is very small. I think I counted one table near the front counter and two tables adjacent to the corridor that leads to the restroom. The soda machine was old with no button for soda water; it's not an update to one of those Coca Cola Freestyle machines that I typically see at the newer McD's. So I couldn't get any flavored seltzer water that I love to much and the only non carbonated drink was HiC. The tiny dining room has one of those two-sided digital ordering kiosks, but only one side was functional. Meanwhile the workers had posted a sign advising patrons to order at the kiosk. And perhaps I'm taking this out of context, but when I was ordering I overheard what sounded like a worker disrespecting an elderly customer. He was sitting with a couple buddies. It looked as if they had just finished their meal and were talking to a couple employees who were lazily leaning back behind the counter (not doing a lick of work while I was trying to figure out why my side of the ordering kiosk that I was forced to use wasn't working). While the OGs were still seated one of them asked a young female worker, "are you a genie?" Then his buddy said, "aw man she doesn't know what you're talking about." And the girl responded, "I wish you that weren't here anymore." The old man looked shocked and laughed it off responding with something to the effect of "say no more" as he stood up to gather his things. Maybe I'm asking too much of McD's but this place has absolutely no heart. I would opt out of visiting here again no matter how badly I have to pee. read more

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If I could rate this a 0 I would. Today I went to get my kids nuggets and French fries. I was handed my order and when I was asking them to put more fries in my order, the girl slammed the drive thru window in my face not even knowing what I was saying. Another girl came over to the window after I was waving, who must've been a shift manager, and told me there were fries at the bottom of my bag. I told her there were not, so she grabbed the fries from me very aggressively and threw them on the floor inside the restaurant. Then she came back and gave me a French fry with even less fries in it, I will post the picture below. When I said something about the fries she gave me again, she started screaming. It was actually scary that an adult would act like this over French fries, not to mention I had small children (3yo and 4yo) in the car who got frightened because she decided to act crazy and start screaming all because of french fries. It was apparent from the start she was trying to give me a hard time, by telling the drive thru girl to shut the window in my face, without even knowing what I was asking initially. This person should definitely not be employed by this company if this is how she treats other people, and goes off the rails because of French fries. It looked like the woman in the drive thru was scared of her and didn't know how to respond to her acting so crazy. I urge the owner or store manager to review camera footage from inside the drive thru at approximately 1:15pm-1:22pm today September 20th, to see how this person was acting, Attached is a pic of the fries I ordered (completely untouched) and there were no fall out fries in the bag. read more

McDonald's - Large French fries given to me - Fast Food Near Me - Mount Holly, New Jersey

I tried to order breakfast for my mom and I and I couldn't even finish my sentence. The girl on the headset in the drive-through was so rude. I couldn't even finish my sentence to tell her what I wanted after. She asked me what I wanted. Trying to explain that one sandwich for breakfast. I did not want meat on it and then when I was at the window to pick up my food, the girl did not understand English. I don't understand how you can train people to work, but they don't understand, you can't put people in the public if they can't do the job she had to literally go get somebody else who spoke English I guess I'm just really confused on. How do you work in a drive-through with fast food talking to people if you don't speak English I'm not one of those people that bashes people for not knowing English but I'm sure there's 100 other jobs the girl could do wonderfully but I'm trying to ask her if there was meat on my sandwich and she couldn't answer. It was very frustrating coming to this restaurant and I always try to give places another chance if I've had a bad experience because sometimes it's just the day or something going on with the company but I know that most people give their all to try to work and their hard workers, but if someone is ordering and you cut them off and don't let them finish their sentence how could you possibly know what their order is? It was definitely not a good experience.i read more

McDonald's - a woman looking out of a window - Fast Food Near Me - Mount Holly, New Jersey

Walked up to grab lunch for my kid at noon. Door is locked, workers inside just looking at me. Went back to my car only for them to come unlock the door. Won't be coming back here again. read more

Can't speak to the rest of the menu this cold and rainy Friday morning, but this place certainly has hot decent coffee at a great price ($1. for any size joe). Service for the drive thru was fine. read more

McDonald's - a car driving down a street - Fast Food Near Me - Mount Holly, New Jersey

Probably my most awkward McDonald's experience EVER. My 3 year old wanted Mickey D's fries randomly, so my husband and I decided to go ahead and treat him. Drive thru was a bit more busy than the inside, we're usually VERY indecisive so we went inside instead. The inside was empty, but there was one person in front of us. As we were ordering, one of the employees and the person ordering were yelling at each other and the employee was cursing from the kitchen. The person who seemed like they were supposed to be in charge was upset that the employee was using that language around customers. He even gave us a milkshake for free. It's my local McDonald's so I'm sure I'll be back, but I might stay in the car next time LOL. read more

Beautiful store, the worst service I've ever had in my life. I Will drive 30 min away just to give my daughter the McDonalds experience. Rude servers, no care taken with food, I should have walked out and asked for my money back. read more

If you don't like customers, learn to live with it and don't give me an attitude! And learn the difference between sweet tea and unsweetened iced tea. I'M DIABETIC and you could have killed me. Went thru the drive-thru yesterday and the voice on the other side of the speaker took my order which included an UNSWEETENED Iced Tea. Drove around and gave someone the $ and got my change. No "Thank you" or anything. Then I drove forward and found out that my wife's cookies would be 1 1/2 minutes but I should park by the front door (blocking traffic). I followed directions and waited. In the meantime, I put an artificial sweetener in the tea and took a sip. I nearly gagged as it was SWEET TEA, now with additional sweetener. So I went back inside and was greeted by an arrogant woman who said in a nasty voice "Is there a problem?" I explained that I asked for UNSWEETENED Iced Tea and was given SWEET Tea. She grabbed it out of my hand, told me she would make me another one and walked up to the drive thru window. She came back and handed me the cup. No apologies, no nothing. Went back to the car and found that again, I had SWEET tea. So I walked back in and the same woman saw me coming and ducked down the hall. I asked for a Manager and another woman said she was the Manager. I explained my issue and she went and tasted the tea from the UNSWEETENED dispenser. It was SWEET tea. But if I felt like waiting, she would make fresh. I asked for a refund (had to ask at least 3 times), got my money and again no apologies.... nothing. A kid handed my the cookies and I left. I'm so done with this McDonalds and the employees, nationwide, have the nerve to push for $15 per hour.... You have got to be kidding. read more

My husband went through the drive thru tonight. Sat there for a couple minutes. A car pulled up behind him and the employee took that cars order from the "second" screen. When my husband said something to get someone's attention, the employee argued then was extremely nasty with my husband. If you are that miserable, get another job moron! This is not the first time this location was a complete disappointment. It will be the last time we ever visit this McDonald's! They will most likely be all out of a job soon when this trash closes. read more

This is the most disgusting McDonald's I have ever been to...ever. The tables were all sticky and the bathrooms were atrocious. Flies were buzzing around toilets and they looked like they have never been cleaned. The food...it was ehhhhh. We are on our way home and wanted something quick. Usually McDonald's is just a quick meal to grab but everything must have been sitting there for a while. I know you don't go here for three or two star dining but come on. Keep your restaurant clean and your bathrooms clean. read more

Avoid this place. They over charged me at the drive thru. I discovered this when I got home. It seems the kid at the register is stealing from customers and pocketing the change. I tried to call to complain but they won't answer the phone. Then it goes to their fax machine. Called back immediately and it went to busy signal. Please note all the other complaints listed on Yelp and also the web site for this particular store. This location should be shut down. read more

Circling the drain once again doesn't always open on time was only customer in restaurant and they were all speaking Spanish .. made me feel uncomfortable like they were talking about me so I left Big breakfast is always missing something could go on forever lumberton here I come c ya my Holly your service SUCKS read more

This is the worst McDonald's I have ever been to in my life, manager is rudest manager I've ever met she denied my kids there food because they had the trick or treat coupons claiming McDonald's hasn't sold them in 10 years and she won't accept any coupons what kind of nasty cold hearted person does that to kids, would not recommend dining here read more

They need to change the oil in their fryer more frequently. I ordered dinner for my family last week and all of our fries left a bitter aftertaste. Same thing happened today when I got myself breakfast except with my hash brown. They have two ordering speakers for drive thru but only ever use one, even during busy times. read more

1 star is way more then it actually deserves. Don't bother stopping by after 8 the redundancy has no bounds. They forget napkins and or straws. When asked for another honey mustard they looked at me like there the ones that paid for it. I don't see how a large fry and a 20 piece nuggets is only for one sauce. To make matters worse now they're open at one part of the drive though. For all this aggravation I'll just go to Wawa and have them surprise me... Shit........ read more

This has got to be one of the worst McDonald's I've walked into. The staff makes it very apparent that they don't want to be working at all. The girl at the register couldn't look at me she couldn't speak clearly she mumbled and then she shortchanged me $5 on my change. The girl that brought the coffee to me set it down couldn't look at me and smile couldn't say boo to me and just walked away where's McDonald's I've come across in a long long time will come back here that's for sure read more

Three times I've stopped here while on the road and three times my order has been completely wrong! Stopped yesterday for a cup of coffee, I mean can the really F that up....apparently YES THEY CAN! Ordered a large coffee with one cream. Got a small cream with a splash of coffee and so much sugar I gagged. I know what your thinking, "maybe they gave you someone else's order." No, it was 8pm and I was the only car in the drive thru. You people aren't even competent enough to work at McD's...so sad. read more

Terrible service, absolutely terrible. Ordered large got a medium and the Sandwhich was supposed to be a double and I got charged for a double and only given a single. This place is terrible and I'm going to any other fast food place besides McDonald's from now on read more

Was here a little less than two weeks ago. I stood at the counter for at least three minutes before anyone even bothered to serve me. Then, as I was just starting to order, the girl stops, WALKS AWAY, and forces another employee to serve me. I was very annoyed to say the least, especially since I had a big order! My aunt asked if we could turn off the loud tv, and an employee very rudely just said a flat "no". Finally, I ordered five sundaes and the lady filling them kept thumping them down while arguing with the manager. Just not a pleasant experience. Would have left without ordering if we hadn't been so tired and hungry at the time. read more

Used to be better than Burlington mc donalds but last week around 10:30pm we got 2 fries and a double quarter pounder and they were both so salty that we had to throw all of the food out. read more

The staff at this McDonals are super friendly. The food is fresh when i come to this store. For a quick bite once in a while this location is not bad. read more

On 5/20/2012 at around 5pm, I went to the McDonalds on Route 38 Mount Holly. After traveling for 9 hours with my elderly father, we arrived to get something to eat and use the restroom facility. Upon entering the restroom I was taken back and sickened by the smell of urine that was flooding the floor apparently from lack of inspection. After leaving the restroom I we went to the cashier to order our food. I specifically requested to have no onions on my sandwich and after a long wait and many people being served ahead of us we got our food and left. when we were about ten minutes away, I opened my sandwich to discover that the long wait had nothing to do with my special order since they put onions on my sandwich. It's very hard to believe that in today's economy with the job market as it is, the people that are blessed to be employed fail to take any pride in their job or workplace. Sincerely Herbert MIller read more

This place has a 100% chance of having their ice cream machine down. The centralized location is the only thing it has going for it. But with the new McDonald's open on Rt 38 I would recommend going there instead. read more

Today was the first time at this location. WORST SERVICE EVER! My coffee was old and bitter. I asked for extra cream and sugar and not a drop of cream was in it. When I asked for it again I was given a dirty look then she walked away and came back with my cup overflowing down the sides. Then I had to ask for Napkins and was given ANOTHER dirty look. She thought I was going to put that in my new car dripping down the sides. She had the worst attitude and never said one word to me. I will never go there again. I Can't believe anyone would ever go back a second time. I work in a customer service industry (20 years) so no one can say I don't understand how customer service works. read more

Same old McDonalds food but their service is sub-par. They usually mess up your order.

Very slow service. Orders are usually incorrect or fries can be undercooked. God forbid you have two or more drinks and ask for a cup holder, sheesh, if looks could kill!!! read more

I'm going to be honest and frank here, and get right to the point. The customer service is terrible at this particular store. I had placed an order for the buttermilk chicken tenders with the free fries and medium drink-as per the coupon I had. After the cashier took my money, I pulled up to the 2nd window to get my food only to be told to pull around to the parking lot because the chicken tenders will take 2 minutes to cook. So I did just that. What was supposed to be a 2 minute wait turned into a 15-minute wait. I got out of my car and went into the store to get a refund. Upon telling the manager, both she and I discovered that the chicken tenders were never even being cooked. The worker who told me to park had obviously forgotten to complete my order. But what is worse is was the worker-who told me to park-recognized me and started giggling as did the manager. I don't know if they were giggling out of embarrassment, but I didn't find anything humorous about forgetting a customer's order. Due to the language barrier, I had to explain to the manager 3 times that I wanted a refund not some other food-items as replacement-which made matters worse. No apology from the manager nor the worker whatsoever either. I guess they just don't know how to say, "I'm sorry" in English. I was really ticked-off from the whole experience(10/5/2017), waiting for an order from 8:30pm to 9pm. Never again. So just as they forgot about me, I'm going to forget about them by never going to this particular McDonald's store anymore. Footnote: I only selected the 1 star as it's required in order to post the review. But this McDonald's store is not worthy of even 1 star in my opinion. And yes, I hope McDonald's officials not only see this review, but take action towards improved training of their workers so this kind of crap doesn't happen to other customers. read more

Rude, made us pull around,, avoid it! Spent her time flirting with another worker instead of helping us.. just dont come here

How in the hell can I give an order for a sausage mcgriddle and a black coffee and get the wrong sandwich and a coffee with cream? The restaurant is not busy whatsoever, there was no way my order got mixed with someone else's. There is a certain level of not caring that is just beyond belief. I guess that why people work fast food, too stupid for anything else. I'm honestly surprised I didn't find hair in the food. read more