If I could have given you a zero I would Happily because every team member at this location needs to be giving a Customer Service/ Edicts training class. My Mother in law frequent your restaurant and on this past Monday June 30th, 2025 around 5p Mama went to order two meal with two apple pies . Once Mama made it to the cashier she asked her to pull up to the front and park at the area marked #1 . Mama said why do I need to pull up the cashier stated that the pies were cooking and it would be about 10 minutes and she would bring them out . Well Mama didn't have ten minutes so she asked for a refund . Then a man walked up and offered her two cookies or strawberry pies. Mama explained to him she doesn't like strawberry pies and didn't want cookies. Although Mama didn't want the cookies she didn't want to spend days looking for her refund so she the offer of receiving two cookies but then she was told by the Manager he had to go to the back to get the cookies so still waiting for them to give her the cookies after 10 minutes of waiting she went on and left with nothing and your restaurant kept my Mama's $5. Now we are totally confused about what took them so long to get the cookies or why didn't they just give her the pies after having to wait so long. This is not acceptable.. This actually is a form of Elderly Abuse.. read more

Not sure if anyone wants to be there. Place was pretty clean. Cashier was there. I asked about using a coupon- most McDonalds don't take the surveys- She said she did rang the order up Manager said no we don't take that. Ok no problem cancel the order. Re-order with one less sandwich Two hash browns- WOW the price on a hash brown up to $1.59 here. Manger called my number tossed me the bag :) Hash Browns were Really under cooked The egg McMuffin was So overcooked the egg yolk was green! Coffee was weak - I have noticed all McDonalds coffee has been weak lately. read more

McDonald's - Menu - Fast Food Near Me - Nashville, North Carolina

IT sucked. I paid for two happy meals chicken nuggets and they didn't even give me my nuggets.. they gave me big Mac sauce in a 6 piece container. Ghetto read more

McDonald's - Fast Food Near Me - Nashville, North Carolina

Easily the slowest and worst quality of any store in McDonalds franchise. They need to fire all employees and start over or just close it down. Waited 15 minutes only to receive cold, inedible food. read more

Super long wait on food which can be understandable if busy but they werent. Drinks didnt come out with our food and was wrong sizes and had to wait 10min on 2 frappes along with 2 other people waiting on thier drinks as well. No sympathy from the staff just there to do thier job at the least i guess. Our drinks were cracked and spilled all over our car. When asked to remake.. just poured into another cup and topped off with whip cream. As you can see from the photo my sandwich is missing half its bun! Over all If you are passing through and want mcdonalds this is not the place, go to the next exit and enjoy cause you will be supremely disappointed here. read more

McDonald's - Chicken sandwich - Fast Food Near Me - Nashville, North Carolina

Tried 1 more time to eat dinner from nashvilles nc McDonald's, but NEVER AGAIN! I ordered a 1/4 pounder meal, double cheese burger meal, both were so greasy and fries cold. Nasty food made us sick! BEWARE BEWARE BEWARE!!! I will drive 30 miles somewhere to eat at another McDonald's before I ever waste my $ here again!​ read more

Sorry place always messing up. They need to close this place down. Never get anything g right send some many cars to wait they put you in the curbside parking sports. Six cars waiting on food lol fast food or sonic. read more

McDonald's - This is what you get here after you have to pull up and wait for your food. - Fast Food Near Me - Nashville, North Carolina

very poor and disrespectful management. used one of the codes for a $6 mcnuggets meal and only received the nuggets and drink. when confronting the manager she said she'd have to have me buy the fries if i wanted them but they're supposed to be included in the $6 combo meal. very pathetic and rude customer service from the manager of the restaurant. read more

Pretty much what you would expect at an easy on easy off interchange for McDonald's What makes this location stand out is that they have dual drive-through lanes that are very fast and efficient The order was processed extremely fast at the first window and the food order was ready to go by the time we got to the second On and off it Interstate 64 in about five minutes read more

Horrible service. I went to get my mom a tea and she wanted it unsweetened so she could add Splenda. They put wayyyy too much sweetener in it, got mad when we said it was too sweet and then replaced it with a sweet tea and handed her Splenda packets. They don't even answer the phone when you call. This is unfortunately not even the first bad experience here. Worst McDonald's ever. read more

Made a quick stop on our drive to OBX. The place is updated and has good service. The bathrooms are clean and brand new. Convenient to get in and off the freeway. Food is same as any Mc Donalds, the 5 stars is for convenience, service and cleanliness. Good place for a pitstop! read more

Slow service. Waited 30 minutes for my food. Do not recommend. Dr Pepper tasted weird. They need some real straightening up

Best McDonald's I've been to in a while! I'm normally a drive thru person, but needed to stretch on a long drive so we went inside. Ordering was quick and easy. They have the self service ordering stations, but there was no line and I still prefer ordering with a person. Food was quick and prepared correctly. Bathrooms were pretty clean, just a sticky floor. The booths could have used a wipe down, so we sat at a table instead. Overall a nice fast food dining experience. read more

We make numerous trips from the NC coast to the triangle and beyond throughout the year. Of ~all~ the McDonald's we have ever visited, this one is BY FAR the best McDonald's we've visited. Seriously, if we're heading west and know we're going to pass this particular McDonald's, we make a point of stopping there for something, be it a shake, a 1/4 Pounder & some fries, you name it - it's all perfectly prepared and served quickly by a friendly staff. It's almost as if this McDonald's was conceived and carved from one of their TV commercials. It's surreal how good it is. PS - the napkins in a sandwich baggie is a great touch and just cements the notion that they care about their product & reputation. And...now I want some fries. read more

It's McDonald's so I'm not going to tell you the food is amazing or anything, however, I will say that the people that work here are all very good with my complicated order. They always get it right, which I appreciate for a fast food place. read more

I couldn't do no stars or I would. The customer service was horrible they got my order wrong twice and the first and second time they gave me my food they handed me the bag didn't say anything and slammed the window in my face. Their Ice cream mach is never working and they should be able to afford to fix it since they are a billion dollar corporation. they don't repeat back what I had ordered to make sure they got it right and they don't tell me the price until I get to the window which they should tell you how much it is before you get to the window I think. Anyways it's horrible! read more

This used to be the best McDonald's in the area, apparently when the management changed so did their standards. Food is always overcooked. Orders are rarely right. Strongly recommend you take your family elsewhere. Apparently the management at this location just doesn't care. They just want your money. read more

This is a sorry excuse for a McDonalds. Manger on duty was yelling at workers over simple stuff( staff worker asked what car was getting what bag and she was acting like they were in the wrong for trying to make sure the right order went to the right car waiting) this use to be one of the better McDonald's around. Management needs to get their s**t together here. Half the sodas were out and when asked about it you get a eye roll and your cup snatched from you. Order was no where near right. Only thing going for this store is they are close to the highway. Worth a drive to rocky mount to get better service and food. read more

I don't stop at McDoanld's much and I remember why - we were on our way to Virginia and I had to pee so we grabbed a few deserts and drinks for the van. My coffee was lukewarm and when asked for hot the shift manager or at least was in a different type shirt than everyone else was inconvenienced - meanwhile the place was fairly empty at 10:30 pm. Also The McFlurry had all this gunk at the bottom. Not tasty. Staff were fooling around and I get that near closing time. I enjoy my team but You have a job to do. Sorry to disturb you. read more

Came here for the first time for breakfast and this place was happening. But one thing I would say they were all smiling and very friendly Saturday group of employees. One in particular was amazing I wish I got her name. The restaurant was very clean and inviting. Met everyone including patrons all with a smile. Got our food very fast even though drive thru was slammed. Great job McDonald's for picking a great crew. read more

Passed through Nashville a couple weeks ago while traveling across the state. This was one of a couple options where I could grab a quick bite to eat and not lose too much time. Compared to the McD's near my home and office in Raleigh, I wasn't too impressed with this one. They're dollar menu selection was pretty low. The staff seemed confused and distracted. The area didn't seem like one I'd like to hang out too long in. In and out since the drive-thru line seemed a little long for my road rush. Got my food and was gone. read more

This McDonalds is of the lowest staff quality I think I've ever seen. It seems they don't care about you as a customer at all 90% of the time I've been there. read more

Hey everyone. If are looking for crappy service and the coldest food then come to this McDonald's. It was about 1:30 in the morning me and my nana were hungry so we wanted to go to McDonald's. We waited in the Drive through for 15 minutes. We got our food at 2:00 in the morning . We tasted the food. The burger was cold same for 3 fries the nuggets & the tea was spoiled . We then waited 15 minutes. They heated everything up in a microwave . Same food & same crappy tea . We tasted everything again except this time my nana fussed the cook & window worker out . They did it again . Then we pulled away and we could see and hear him saying bye bye don't come back . Worst McDonald's ever read more

This has GOT to be the worst McDonalds anywhere!!!!!!!!! Not only do they charge for water and/or ice, but they claim to have things on their menu that they NEVER have. VERY poorly run also!!!! read more

I've eaten in this restaurant many times over the past 15 years and I can honestly say that of the dozens of McDonald's that I've eaten at in 8 states and 3 countries, this one is the worst one that I've ever seen. In the past, I've been ignored completely at this one and had to endure the ignorance of the staff on most visits. My most recent visit (and my last) saw the staff work frantically at keeping the drive-through line moving and ignoring the people inside the restaurant. After a 30-minute wait, I was finally offered a refund and many of the people waiting in line left with me because the line at the only open register in the restaurant was not moving. I took my refund and went to the Hardee's down the street. My advice to everyone is that If you find yourself in Nashville and want to eat, choose any of the other restaurants that are at this exit. read more

Biscuits are not sliced. Very slow on my last visit but at other times fast drive through. Biscuits were rubbery and I felt sick after eating two jelly biscuits. Convenient from highway. read more

Reviewing a McDonald's is strange...of course it's not great because it's people working there and they don't want to, but this is legitimately the friendliest McDonald's I have ever been too! And the food doesn't seem as greasy here as it does at other places! read more