Yelp 100 Challenge- #42 Visited twice once during breakfast and the other during lunch. Food was good, however the order with one staff member and pay with another was interesting. It seemed to back the line up and it seemed like a huge waste of time to me. Most Chick fil a' have you pay with the person you order with, but this location was different. Ordered chicken minis with hash browns for breakfast and a Goddess Cobb salad for lunch. read more

Chick-fil-A - Fast Food Near Me - Rocky Mount, North Carolina

The least efficient chikfila I've ever visited. Why even order on the mobile app? They don't have a line for mobile app orders. Ridiculous! 3 lines wrapped around the building. No napkins and a split bun too. read more

Chick-fil-A - Sandwich - Fast Food Near Me - Rocky Mount, North Carolina

We got there when it was lunch rush traffic. I placed my order on the app and thought there would be a second lane available for it, there was not. I ordered four chicken strips and received 12 piece nuggets instead and I ordered ice cream and never received it. The whole thing was very rushed. I didn't even get my pleasure when I said thank you. This was not Chick-fil-A's bestexperience read more

Another trip to FL in the books and another stop in the Rocky Mount area. Is there any great reason we stop here every time down or back? No really, it's just seems to be where the car gets low on gas. Let me start by saying that a few years ago this CFA served up what was easily the most vile thing I have ever had at a CFA or probably anywhere. Their brief foray into the hell of a frosted sunrise was a mistake. It sounds easy enough to take the frosted lemonade and use orange juice instead right? Wrong, when the orange juice tastes rancid spoiled like it was left sitting out all day. Rant over. This was for breakfast and the biscuit meal and English muffin meal were good enough. I'm not a big fan of the CFA hash browns so I will only ever like breakfast here so much. Easy on/off 95 and even though they already had a line, things got processed quick enough. What else could you want to start off another blessed CFA fueled day. read more

Chick-fil-A - ows a receipt for a chicken - Fast Food Near Me - Rocky Mount, North Carolina

Whenever I get a chance to have Chick-Fil-A I try and stop. On my drive down to Florida we stopped at this particular Rocky Mount Chick-Fil-A. From the minute I walked in to order the staff was extremely polite and had that Southern Charm. They are all very well trained. I usually order the same thing every time. A Deluxe Chicken Sandwich Meal. A boneless breast of chicken, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, green leaf lettuce, tomato and American Cheese, Colby Jack, or Cheddar Jack Cheese. I chose Colby Jack Cheese. It comes with a drink and Waffle Fries. The chicken is crispy on the outside and real juicy on the inside. The cheese is melted, and the lettuce and tomato are cold. Great combination. I just love their Waffle Fries.I prefer them over Mc Donald's, Burger King, or Wendy's. They have a nice selection of dipping sauces to go with your meal. My favorites are their Original Chick-Fil-A , Polynesian, and my favorite Sweet and Spicy Sriracha Sauce. For my drink I ordered Sweet Tea and you get Free Refills. They have a good amount of seating. Once my order was placed they give you a colored table marker and your food is delivered to your table promptly. There was even a nice man who came around to get rid of any of our garbage and he offered to get us free refills on our drinks so we didn't have to get up. Chick-fil-A is definitely my favorite fast food style restaurant. I can see why it's so popular. FYI the drive-through gets crazy busy sometimes 30 people deep it's much faster to go inside and place your order or you can order through their app online have it ready for pick up when you arrive read more

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This is a very special location. It is my first time seeing a Chick-fil-a that has a greeter. A very nice gentleman checks on you if you need anything and there's a nice seating area if you are waiting to pick up your order. Drastically different and better service than other locations of this chain. As usual it tasted good. read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich - Fast Food Near Me - Rocky Mount, North Carolina

It's just good they should add more types of sandwiches,and more nice people serving,and bring back good toys for kids meal

Terrible experience!! I placed my order via the mobile app and when I arrived I was asked to wait in the drive-thru reserved parking for a very simple chicken breakfast burrito. Ok no biggie... After waiting in the spot for over 20 min, I re-entered the drive thru lane (I had my sleeping newborn in the car so I was not about to go inside) to see what's the hold-up. Ended up with no food & late for my baby's doctor appt! I had to demand a refund as I was not going to wait any longer & they offered NOTHING for wasting my time! Awful service!!! If you have 30 min to waste waiting on chick-fil-A, this is the location for you! read more

Not quite up to standard compared to all the others we visited. The drive through was very slow. The rider was fine, but the speed and efficiency that we've become so accustomed to was really lacking at this location. Thankfully we weren't in a hurry so it wasn't a big deal. read more

I went during the lunch rush and I know they are busy but I got the #1 and it was not cooked well. I called to let them know and all they said was ok like they didn't care. They wanted me to bring the sandwich back. I will be taking a break from Chick-fil-A it wasn't their pleasure today. One manager all he could say was ok read more

This is by far the absolute worst chick-fil-a my family and I have been to. We stopped here on our way to the beach, and we will never make the same mistake again. The staff weren't as friendly as they are at other locations, the wait time was bad, and there weren't enough people there to compensate for the wait time. It took us 20 minutes to get through the drive-through to be told we needed to pull around and wait even longer (an additional 15 minutes) just for the food to not even be fresh, and the tea wasn't sweet either. I also got a milkshake that wasn't that good either, at least from what I tasted of it before realizing the lid wasn't put on properly and had it go all over my car. I never write bad reviews unless I feel it is necessary, so my advice is to completely avoid this location and find somewhere else to eat. read more

Good food but almost forgot my chicken sandwich and Polynesian sauce. It was pretty good service here i love their lemonade! Has pretty good atmosphere and clean bathrooms good restaurant! read more

The dirtiest chick-FIL-A I've ever been to. Women's restroom wasn't clean or tidy, soap dispenser didn't work. All trash cans were overflowing. Most tables and seats needed to be wiped down. Middle of afternoon so well after lunch rush ( not busy). My salad arrived at my table with no dressing or toppings. read more

One of the worst Chick-fil-a experiences I've had.. Poor customer service and drive through line off the property.

The worst designed parking lot/drive thru I've ever witnessed. If you are on the interstate and trying to decide where to stop, do NOT stop here. The wasted time due to awful logistics will drive you insane. read more

This CFA is one of my favorites places in Rocky Mount to stop by for a quick lunch. Service is always super fast AND friendly. I really like the attention I get from CFA employees while I eat my lunch. I don't mind walking up to the register for more drinks or sauces in general, but it's easier when the employees ask you if you need something while you are eating. I've never had any bad experiences at this location. I will continue to come back for my chicken sandwiches! During lunch rush hour, the parking lot will get super full and it will be hard to reverse your car from the parking spot. I prefer to park at the exit side of the parking spaces so I can easily pull out. If you park the moment you pull into it's parking lot, it's going to be hard to get your car out. read more

After waiting in line for 15 minutes they completely screwed up our order. Got nothing but the drinks right. We didn't have time to go back so the two kids and I went without breakfast this morning. read more

As the kids day, it was "super slay and bussing". Lolz, me and the kids really enjoyed it, it was fast and simple which was great for our road trip. read more

Been going here all my life. I always go there when I have the chance. Chick-Fil-A sause is the best sause in the world!

11:30am Friday Oct 7th. Stopped here for lunch on the way down to Florida from NC. Food was good and order was correct. Nice staff as usual. The ladies room however - no working faucet and 1 regular bathroom stall out of service. Hopefully this gets remedied soon. We ate in the parking lot in the car. read more

Good, fresh chicken with efficient service even though it was horrifically packed, drive-through and inside. Plenty of parking available.

placed a mobile order and when I got to the store they said my order didn't go through. It did go through I received the receipt on my email and the money came out my account. I proceeded to explain to "Diane" that I paid for my order. She still didn't give me my food. The professionalism was trash. That was her job to handle the situation I had two hungry children and I wouldn't of sat in the long line for a meal I didn't pay for. As I can see in the transaction history a mobile order was place but I WAS NOT ABLE TO RECEIVE MY FOOD BECAUSE DIANE SAID I DID NOT PAY FOR IT. This was ridiculous and inconvenient and she should learn how to handle situations like that instead of just not giving a person food that they PAID for!! Unbelievable!!! I will not return!!! read more

I've always had great service at this Chick-fil-A. The quality of the food is good. The only issue with this store is that it is always busy and the parking lot is a little cramped. read more

Chick-fil-A - Fast Food Near Me - Rocky Mount, North Carolina

Too many people working to get the order wrong and to not provide proper utensils. Most dissatisfied I've ever been at a Chick-fil-A.

Love the food. Very well organized and managed. The service is quick and professional. Kudos to the young people that stand outside and make things happen! read more

Food - Ordered the Superfood Side for the first time. I love kale so this hit the spot. The kale is cut into bite size pieces. The dressing is a tangy sweet dressing and then they give you a little bag of nuts to put on it. Topped it off with a diet lemonade - Wonderful! Will definitely be getting this again. Service - Daniel helped me and was "In Training". He did a great job! Very polite. Read my order back to me and even told me how much change I was getting back. Keep up the great work! read more

By far my favorite fast food restaurant! The lemonade is amazing and the waffle fries and chicken nuggets are extraordinary! In certain Months they have mysteries Thursday, where get breakfast food for free each Thursday is something different. Cow Appreciation Day is our day to show our customer appreciation and honors our iconic Eat Mor Chikin® Cows. On this day, customers who visit any of our restaurants wearing something cow-like will receive a free entrée. Always get the calendar every year . read more

This Chick-Fil-A location is outstanding, and in my opinion is like no other. When you walk in you are always greeted with a friendly, smiling face. This location is newly renovated, and so well managed. They are SUPER speedy, and the food is always served hot! The children's play area is clean and entertaining for the kiddos. This location is in the Walmart parking lot, so it can be difficult to navigate your way through the traffic. The Chick-Fil-A parking lot itself is usually packed and there is always a line for the drive through. Avoid peak times such as noon-2 and 6-7, if you want to avoid the packed parking lot. The owner of this location is super involved in the Rocky Mount community, and this does not go unnoticed. read more

I ordered ahead of time on the app and it still took 20 min after I arrived. Also - double check that you're getting your sauces at this location! I asked for ketchup, chick fil a sauce and Buffalo... didn't get any of the above. read more

We stopped at this location while on 95. It is about 5-7 minutes off the highway. Not easy access. While the staff and food was fantastic. It was very dirty in the restaurant. The bathrooms were disgusting. It was terrible. Will most likely avoid this location. The reason for the low stars is for The cleanliness of the location. read more

Absolutely unbelievable. I ordered 18 biscuits this morning so we ordered curbside service to give them a head start. We got there about 20 minutes later. Plenty of time. We then waited 25 more minutes in the curbside parking spot. When I went to the door to see what was the problem the manage was just flat out RUDE!! Telling me she doesn't have biscuits for 18 chicken biscuits. I told her I have given her 45 minutes of my time and our tournament starts in 45 minutes. Then she gives me the excuse she is short on staff. This proprietor needs to have someone look into his/ her operation. Unacceptable!! I'm from Peachtree City. I have family that work in Chick-fil-A corporate. Guarantee this is going up the ladder. read more

Manager(s): Please clean your restaurant. It is FILTHY. If it's this filthy where the patrons eat and kids play, how does it look where the food is prepared? I used to inspect restaurants for health purposes and the floors in this restaurant where sticky and visibly dirty, dust was building up all over, glass windows had hand print smudges, counter tops needed to be cleaned better. I felt icky being in this restaurant. That doesn't happen often. I'm not even a germ-a-phobe but the kid play area made me want to Lysol my three kids. Disgusting. Seriously. I'm not being hard on you, it is really that bad. Please keep your employees late for overtime to DEEP CLEAN THIS PLACE!!! read more

Really growing disappointed with this location. Seating area is very dirty. Condiments are low and dirty. Lacking in customer service. Not typical of a Chick Fil A store. read more

I have traveled quite a few places and eaten at many Chick Fil As. This one has to be the most rude I have visited. From the time I placed my order at the iPad to the person who would care less to the cashier who threw the receipt at me as I paid. Needless to say this particular does not meet the high customer service I have expected. read more

This place is always busy but they are so quick the wait is never long. The food is awesome service is fantastic!

Worst Chick-Fil-A I've ever been at. Kitchen is extremely slow so drive through takes about 20 minutes. The woman taking my order had such ridiculous nails that she took my order wrong so after 25 minutes, I had lukewarm fries and a disgusting milkshake. Stay away from here!! read more

I have to say chick fil A gives a number one service among fast food chains! Love lemonade and chicken nuggets here. Though this place is high in traffic but getting food is really fast. Bathroom is clean. read more

Chick-fil-A - Nuggets - Fast Food Near Me - Rocky Mount, North Carolina

This probably doesn't need to be said, but Chick-fil-a is awesome! My family always has complicated orders due to picky eaters and keto diets. They always go above and beyond to make sure our order is correct. They never make us feel unwanted like other fast food paces because we don't just order cookie cutter selections. Always a warm friendly greeting and great food exactly like we wanted it!!! read more

This chic fil a isn't up to par with any chi fil a , Service sucks, Employees don't know what they are doing, most employees are too busy talking to other employees and are not listening to the customers with there orders I've visit this particular on several occasions and there's a problem with management or something? Do Chi Fil A a favor and closed up this location, before it ruins it's reputation! read more

unfriendly service and paranoid. why put a bag in a plastic bin to give it to me? How does the bag get into the bin? It's absurd.Would I even be out at a fast food place if I was terrified? staff was not friendly at all. Never coming back here. read more