This location opened just over a year ago in a city one might least expect. But, as Norwich has…read morebecome a growing international and university town, I suppose it only made sense for the franchise to expand to this part of England--the other closest location is an hour away in Cambridge (which I will provide a similar review to after this). Prime real estate was secured as you can't miss the big, bold sign on the high street near the Blue Line bus stops. It's also probably the only place in this region where you'll see the Union Jack and Stars and Stripes flying together other than an embassy. It's important for me to distinguish between experiences in different countries. Back in the US, particularly in my home state of California, the plethora of what I believe to be more superior burger options always puts Five Guys on the back burner as an afterthought. That being said, with the absence of these options in a medium-sized British city coupled with occasional cravings for a good ol' American style cheeseburger, Five Guys is the closest one would ever get to satisfying that hunger. And they always pull through, here at least. After making FG a monthly habit and then trying it again at a US location, I can only say that somehow FG tastes so much better in the UK. The burgers are cooked better (they even make their bacon right with the perfect crisp) and though opting to have it "All the Way" with the core toppings makes it a little messy, the efficient assembly line and foil-wrapped product to keep it all together has never failed me, particularly in Norwich. My usual is the Little Bacon Cheeseburger and either a Little or Regular Cajun Fries (seasoning sometimes on the side) depending on whether I'm sharing. When I speak to my local friends about the menu, I bring up the Bacon Milkshake option (bits of streaky bacon mixed in). They always look at me with disgust, but hopefully people will eventually come 'round to the idea. As far as service goes, with everything made to order, there will always be a slight wait. On my first visit, my order was mistaken, leading to the manager genuinely apologising for the delay and offering a swift refund and replacement. If I ask for a side of BBQ sauce (theirs has a little more zing to it), no one ever bats an eye. Also, add FG to the limited list of late-night eats; it's the only place open late in town that isn't a pub. It gets busy but seats are aplenty on both levels and the space is always kept tidy by the staff.

Stopped in for lunch while in Cambridge. Service was fast and friendly and the order came out in…read moregood time from the kitchen. I had the Truffle Hunter burger. The restaurant description: Finest dry-aged beef, cheddar cheese, tomato, date & walnut jam, caramelised onions, rocket, honey & truffle mayo. I had the burger sans onions and it was quite good. The sweetness of the date & walnut jam was a nice balance to the umami flavor of the beef. The bun held up well with all the ingredients in-between which made for a pleasant dining experience...if you've ever had a burger on a disintegrating bun, you'll appreciate a good quality bun like they use here. The Parmesan and Truffle Chips we're just okay. Not much parmesan and any truffle oil used was not detectable. I would probably just recommend the regular chips instead. Overall I'm recommending Butch Annie's for when you're in Cambridge and craving a high quality burger. They also have a pretty good Classic Rock playlist going (for your listening pleasure) so your ears don't get jealous of your tongue.

Stopped here for lunch on a recent trip to Cambridge. Ordered a hamburger with bourbon sauce on it…read more Outstanding burger. If you are looking for a place for lunch in Cambridge you cannot go wrong eating here.

Not only have they removed the sweet potato fries (their best side by a mile) from the menu, but…read morethe chunky fries were unseasoned and tasteless. Also, thought I would try one of their smash burgers; it wasn't just tough and dry, but it was literally half the size of any other burger on the market and for the same high price. Really not impressed with GBK, who used to be the best, but no longer. Would not recommend. At least the onion rings were still good.

An average bugger that was overpriced We went for the merry…read morestuffing Christmas burger stuffed fuller then santas sack It was a medium sized burger that frankly was underwhelming for the price Had to get a fresh fork as mine had food on it and the back of some of the chairs are filthy

On a random trip to louth and a craving for good wings, stumbled on this place and it did not…read moredisappoint! We were lucky to get a table as we hadn't booked but the staff were friendly enough about it. (Not the typical "you didn't book" shaming that can often happen) Great wings, better than any I'd recently had in the states, and a great burger! This place is worth coming back to!

This was a really great burger. Nice people. Good chips. Really enjoyed it. Nice casual spot.read more

The staff lack any level of customer service. We turned up at 2pm. There was no one else inside…read more One girl was on her phone and kept taking handful of fries. When we asked what was good we were told just the plain burger. They seemed very disinterested in having us inside waiting. Like we were disturbing them from checking their YouTube videos. There were some chips on the floor and the place could have done with a wipe down. If it was my business and my staff were this lack luster they would be seeking new employment . Burger was soggy from so much sauce. I probably should have taken the advise and got a plain burger. On the plus side the burger and bun were well cooked. It was better than a Macdonald's burger but can't say I would come back when there are so many options in Cambridge.

Dirty dirty dirty, look up to the ceiling and everything is covered in dust, the walls are…read moreunfinished in places, the kick boards at the end of the booths are black and dirty but the wood tables are sticky to touch. Then to top it of a server finishing his shift at the register rolled himself a cigarette and stuck it in his mouth before walking out, When our meal arrived the burgers were underwhelming not rare and juicy, seasoned fries tasted of nothing and were all bits and the onion rings oozed grease we left without finishing

Great burdgers and love the thick shakes! Service was all good, family favourite to visit this…read moreplace.

Located in downtown Cambridge close to the Corn Exchange, this Five Guys was just what we wanted…read morewhich is to say we were craving a delicious American-style burger. They delivered! It was super busy and perhaps during those busy times it's best not to look at where the food was being made. The fry stations were looking pretty gnarly. Tribes of old fries languishing on every conceivable surface. A worker spilled cooking oil and didn't have time to clean it up (a serious accident waiting to happen). All the employees were wearing gloves so that was nice but it just seemed like they were desperately trying treading water and as a result, the food prep area was dirty (which had I glanced before paying for my order, I would have opted to go somewhere else). There were two workers and a manager so perhaps they were short a person? Toilets were reasonably clean for how busy it was w our burgers tasted yum!

Absolutely amazing experience. The best 5 Guys I visited…read moreand I did visit many. The food was delicious and the restaurant is so clean and tidy. It definitely worth waiting for the fresh fries and for the delicious burger too. Fair price and lovely staff. 10 out of 10. Just go for it. Thanks Guys.

Burger was yummy, I ordered just the simple cheeseburger tasted like it was grilled outside on the…read moregrill

Got the bacon avocado burger on a vegan bun and housemade onion rings. When ordering, I told them…read morethat I was lactose intolerant, so the server swapped out a regular bun with a vegan one. I double checked with the onion rings, she mentioned how they were made in the same area/space as dairy products, but I thought that would still be alright so I ordered them. Waited a long time (15 min?) considering it was around 3pm and the restaurant only semi busy. When I actually got my meal, another server let me know that the onion ring batter actually contains dairy. As a result, I wasn't able to try them, and they were nice enough to let me chose between two sides that didn't contain dairy -- both salad-esque. From the people I ate with, it seemed that the onion rings were generally pretty average. The avocado bacon burger was pretty good, however the bacon was a bit different than the usually crispy American bacon I'm use to. Wish there could have been a bit more avocado as well. For £9.85 a burger, it seems relatively pricey and I probably wouldn't go back due to the slow service and issue with the dairy products

Had to wait in line at 7pm on a Saturday but worth it - really nice burger (smash), well made and…read morehonestly amazing value

Wow, a delicious burger in the UK!!!! The clown is…read moredumbfounded. I ordered the Honest Burger for which I assume the place is named. Ordered medium rare and as any one knows it should be bleeding, and it was!. Good job. Preferred slaw to fries and it did not disappoint, red crunchy slight tang and not sweet, awesome. Cucumbers had a good pickle to them, bacon could have been more present and the burger sauce should be slathered, other than that a fine experience getting a great burger so far away from the US. But those infractions will cost the 5 stars I'm sure this place is capable of. The old days of bland overdone burgers outside the US are over, the clown will return to Honest Burger!

'Never been too greasy, always served with a smile, the food is deliciously tasty and delivered in…read morea short while.' I have ordered and eaten from many, MANY Chinese takeaways throughout the UK, China Garden is arguably the best I have ever had. I truly cannot fault it. I have never been blown away by it, but I have never been disappointed. It is dependable quality. A favourite of mine is the Sweet & Sour Chicken Balls. They a ludicrously meaty and taste of high quality goodness. The House Special Chow Mein and House Special Fried Rice are also quality and can fill the biggest appetites when eaten together.