The staff made some of the best McDonald's breakfast meals I've had with such happiness. This review is really for the kind gentleman, Joe, that spent the morning talking to us for a little bit about his life with Jennifer. We'd like to wish him a happy new year. If you see Joe next time you're inside, please invite him to sit with you and make his day. read more

Lousy lady "manager" (disgusting hag) berating an employee in front of customers and for literally no reason other than arrogance and ignorance. There was no problem except the one she created. I should call corporate and have her ass fired. The shamrock shake was good but this experience left a bad taste in my mouth. Next time I'm passing by, I'll stop in and return the favor to this nasty bitch. read more

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The incompetence here is beyond. Filthy dirty, slow despite tons of workers. The workers seem....unclean. Took us literally 20 minutes to get our food. The manager should be ASHAMED. Beware. read more

McDonald's - Filth. - Fast Food Near Me - Pine Grove, Pennsylvania

ordered 2 fries and got one also ordered a large milkshake and got a small one it wasn't even busy.

We ordered the food and then waited after giving them plenty of time to make the food but the lady that gave us her food almost dropped.It but she said she would have replaced it if she did . read more

Best mcdonalds ever. The food was perfectly cooked, nothing too crispy, or soggy. Employees where very considerate and timely. I could tell they had fresh oil at 1pm! The nuggets where golden. read more

The food was fine. The cashier at the drive-through window at 8:15 AM August 22, 2024,, heavier, set male, was in filthy clothes. looks like he had been farming all morning. big sign on the window at drive-through talking about how good and friendly and clean their services, I almost left before getting my food. read more

We ordered ahead on the McDonald's app 15 minutes before getting there... Waited in the drive-through for 15 minutes while no one moved change our order to pick up inside and went inside and they said they didn't have our order after two minutes of fumbling around. They said they did have the order, but that wasn't ready. It took us 48 minutes ( !!!!!!!! ) to get an order of shitty McDonald's from these jokers while our kids screamed in the car... the waste of space manager who kept dropping F bombs at the employees right at the front counter then responded to my wife who said we have two crying kids in the car that her kids were crying when she left the house.....??? What lady? Help your employees instead only cursing at them and being snarky with customers (mind you this occurred after 35 minutes of waiting).... These employees wanted $15 per hour pay. They deserve zero dollars per hour. This whole franchise location needs to be 100% turned over, starting with the fat manager, everyone fired and start from the ground up and embarrassment. read more

Wednesday evening. We waited 25 minutes for our food. Customers were standing around everywhere! It was hot inside despite the 95 degree day. Put your Ac on. EVERY TABLE was dirty! They charged us for extra onions on our sandwiches which no other McDonald's does. And then I didn't even get EXTRA ONIONS!! I worked at a McDonald's in the 90's at 16 years old. We worked hard and had good managers. Today people are just lazy read more

McDonald's - charged me 70 cents for extra dehydrated onions. I didnt get EXTRA ONIONS! - Fast Food Near Me - Pine Grove, Pennsylvania

Won't be back, they remade it but still how do you let this slide and then tell costumers that's how it comes when that's very much not how they come out read more

McDonald's - Raw - Fast Food Near Me - Pine Grove, Pennsylvania

one star every time little every single time i come to this place they mess my order up they forget an item they forget a condiment they forget everything burn everything. bunch of zoo animal learn how to work and stop being useless and lazy. thanks for always wasting my time and money horrible i'm so sick of it read more

The food here is hit and miss. I've never been inside as all summer the lobby has been locked when I've visited. The employees are pleasant but if there is more than a couple vehicles in the drive thru your going to be there for awhile as it moves slowly no matter which time of day. I've stopped here for a quick dinner while heading to our camper later in the evening. Sometimes the food is what you'd expect from a McDonald's, other times some of the items are super salty. It seems that if you go after 9pm and order a quarter pounder they just dump a lot of salt on it because they have to make it fresh. We first went in April when we were setting up our camper for the season later in the afternoon and just wanted "something" to eat. That was a good experience. A few visits after were also on par. The last two times were later in the evening in August and September and we will never be back. Also, there is no traffic light to get you back out on the road if you want to turn left. If you visit during the height of tourist season just turn right and find somewhere to turn around because trying to turn left is likely to end with you in a car crash. read more

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We ordered sauce on the kiosk and once we received our order there was only 1 sauce (we ordered 6) so we approached the register and requested the sauces we payed for. The woman working the register Sheryl whom I assume is the manager, decided to scream at us when we asked for the sauces we ORDERED. She not only screamed at us but also the other worker.This was extremely poor customer service and I expect this issue to be reprimanded. Not to mention the entire place smelled like fish. read more

Was served THE WORST filet o' fish sandwich I ever had here. Obviously sat under the hot lights for way longer than it should have, but didn't find that out until I was back on the highway. To top that off, the fries were underdone. Better McDonalds not south east and west of here. Avoid. read more

Manager Isaac from the Route 81 exit 100, Pine Grove PA McDonald's touched my food as well as all of the people that were waiting for their food before me with his hands without using TONGS OR GLOVES. When I asked him why is he busy yelling at his employees while he's not using gloves himself he tried to lie about it by saying, "This is how Mcdonalds handles food." When I argued that, Isaac backtracked trying to say he only touched the paper. I watched him touch our food with his hands, this is DISGUSTING!! If you are handling food WEAR GLOVES! read more

0 stars. Needs new manager ASAP. waited over 20 mins for a breakfast sandwich. I counted 8 orders served before me. Cold food given to me. I asked for a refund or gift card but they just offered me more semi cold hash browns. Probably never going back to a McDonalds after that. read more

I love McDonald's, but the staff here was very rude, and it was not a good experience . I can't judge every McDonald's because of one bad thing because usually it's not like that. read more

Machines down, could bot get frappes ir frozen drinks. Order that would take 5 mins max at my home McDonald' has taken 30+ and counting.

I've gone to this McDonald's for over 25 years. It was always a great stop for its easy on/off interstate 81. The service varies, and ordering inside seems to always be better than the drive-thru. The kids play place was great fun, and a good time for exercise on long trips. Sadly, on my most recent trip I found the play place to be permanently closed. Whaaaaaaat?! With kids grown, I thought about future--albeit quite a ways off into the future! What will I do?! I will still stop here, but I mourn for the play place of old. read more

Stood at service window for 15 minutes while staff just looked at me without saying a word. Another customer told me they were told to use kiosk. Only problem I was paying cash so I asked staff how do I order at kiosk when I'm paying cash. I was advised I couldn't and had to wait, so after half an hour of my stupidity waiting, I walked out read more

I came here for the past 2 days and they consistently messed up the orders and I had to wait over 15 minutes last night to just get told by another customer that I have to order on the kiosk. Unbelievable. read more

I usually hit up this McDonald's while traveling on interstate 81. It's very convenient with easy on and off access. They've recently made improvements to the drive thru area which are very nice. The food is typical McDonald's. The staff has always been very friendly. I was a bit disappointed in my oatmeal this morning, as it was quite watery. Other trips have been decent as far as goes. read more

McDonald's - a menu and a car in the background - Fast Food Near Me - Pine Grove, Pennsylvania

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Tried the Coke Zero? Almost no syrup. Tried the Diet Coke? It was flat. Unsweet tea? Was just gross. This McDonald's is just not it, stopping at a gas station next time I go through this area read more

Karen is a very special employee there! She is kind, friendly, and efficient!! And has a beautiful and genuine smile!!! I understand that she just graduated high school!! Congratulations, Karen!! read more

Stopped today people standing around,trash cans full and overflowing,sofa area all full of spilled sofa not a dry spot and the workers were mostly children that looked like they were under 16. Some workers look like they didn't know what to do next . Know one cleaned off the tables or cleaned the floor when we were there. read more

If I could give zero stars, this McD's would get my first one. Stopped here to hit the drive thru because we were in a hurry, and drive thrus are supposed to be fast, right? Pulled up to the speaker to hear "we're only taking cash right now, can I take your order?" So I had to inventory the available cash and settle for a few dollar-menu selections instead of the things I intended to order us. First window: pay. Second window: wait. A few minutes. Out comes one happy meal for one kid. Of course I can't do anything with it since the other kid will get upset. Wait some more. And more. Did I mention we are in a hurry? Finally the girl pokes her blondeness out the window and says "pull up to the stop sign and I'll bring your food out to you." Okay. Fine. Stop sign: wait. Cars are piling up behind us. I'm tapping my toes and watching the mirror, waiting for the food. Here she comes. To the car behind us? Umm, okay. We're still in a hurry here... Five minutes later, the food coming out is to the NEXT car behind us. I call out the window, "Excuse me, I need our food. Quickly, please?" The girl shrugs and says "it's not MY fault," and goes back inside. REALLY? That's what I get? I finally walk inside and ask one of the eighteen adolescent girls behind the counter for a manager. A slightly more post-adolescent girl with purple, pink, and yellow hair comes over. I say "we've been waiting at the stop sign for our food for quite awhile now and we're in a hurry." She points to the girl behind her with bags of food and says "Is that your order?" I get the receipt and confirm that yes, this is our food about to come out to us. Miss Manager lets me know that it was my ONE DOLLAR chicken sandwich that I DIDN'T really want had held up the order. Fine. I leave with the food. At least it's hot. The kids are eating it. I bite into my sandwich. Huh. Two bites later, I'm done. Don't really want the black-pepper-chicken-special. Can't taste the chicken, so why bother? The next morning, I almost puked. I admit, that probably could have come from eating at just any McDonalds. But not just any McDonald's would make you pay for it in cash. read more

Big rig, RV, and trailer parking - Clean bathrooms read more

McDonald's - a car parked in front of a restaurant - Fast Food Near Me - Pine Grove, Pennsylvania

Stopped at this location as I was travelling on I-81. Service seemed a little slow and found it somewhat bizarre that all of the employees appeared to be children. Received my food and there was a slimy receipt attached to the box containing my burger. There was also trash overflowing near the front door. read more

It's fast food Sausage Egg McMuffin& Coffee hot and kills the hunger Pang! Kuddoos on the place being kept clean!

We stopped on our way up I-81. This is the slowest fast food experience I've ever had. We sat in the drive thru for 20 minutes. We sat in front of the speaker for an extra 5 minutes on top of that. There are two drive thru lanes however they don't pay attention to who was where first. I suggest taking your chances at the other McDonald's a little further south. read more

We stopped for the play place only to find it closed. Multiple mistakes were made on our order, and the fries were cold. They were also out of the advertised toy which disappointed my 3 children. Overall, not impressed. read more

I had to wait 15 minutes to get a simple coffee served to me. Big lack of customer servcie at this location. after 12 minutes of waiting, i finaly asked a trainee to prepare my order for me. The coffee was way too hot. It burnt my mouth and i had to waith 20 minutes for it to cool down. Worst experience at a MC Donald ever read more

Went thru drive thru oversee large coffee black ended up getting creamer in it bad customer service can't take simple order shame on use

Now you are supposed to place your order at a touch screen, then go pay at the register, then wait to pick up your food. I want to order and pay at the register, not stand in line to use a touchscreen being touched by hundreds of people. read more

All the food we got was fine by McDonald's standards, but the service was terrible. We were the only car in the drive-thru around 11pm, but the wait was one of the longest I have ever had a McDonald's. I would hate to see what it's like when they're busy. read more

the manager at the register was rushing everybody and kept yelling because she couldn't hear. i didn't even order a drink because she was already mad for no reason and i felt rushed. also they didn't call the numbers just expected you to know it was your food on the counter and didn't give any straws or napkins. terrible experience would not recommend. read more

I'm amazed by this wonderful group of people here. I stopped in on my drive threw PA and forgot my wallet in the bathroom. 2 hours later call and the staff had already found it and put it in the safe for me. I picked it up today on my way back home and tried giving the staff a reward which they refused. They were all very honest and friendly. Thank you!!!!! read more