My friend and I have been coming here most nights, ordering a drink each, sometimes food, and then sitting at one of the tables and playing card games. When we came in tonight they immediately started complaining about us. Complained about how we always sit and play card games until 11 when the inside closes. We are always super nice to the staff and never cause any issues. It's insane how the staff just openly talk badly about their customers. To make matters worse, both of the staff members talking about us were managers. read more

Someone was barefoot in the store and the food took forever I waited 45 minutes for 1 McFlurry and the service was terrible unclean floors the tables were messy overall terrible experience read more

Advertising 24hr and it's closed with workers inside not answering phone or drive thru read more

McDonald's - Burgers Near Me - Plainfield, Connecticut

Customer service just gets worse and worse, as does the food quality and it's not just that it's McDonald's lol

Late night shift always gives me fresh food and my cheese is melted hard workers never unhappy at plainfeild good staff late night

Nice & clean but the prices are a bit high. but I guess prices are high nowadays for everything!

Drive-thru line was really long so I decided to go inside to get my order I stood at the front counter/register for over 10 minutes. Manager when I first walked up said she'd be right with me she was more concerned about drive-thru and all the other workers were more concerned about drive-thru then tending to me and the other two people that were in line in the restaurant. read more

Pink undercooked burger and fries that aren't just cold and soggy, but also tasted like what i'd imagine grass taste like. Essentially spent $13 on a drink since it was the only thing edible. Front staff were nice though so I guess it could've been worse. My advice is if you got the money to be buying McD's you might as well spend the extra $3.50 in gas and just go up an exit to the next McD's. read more

McDonald's - a hand holding a hamburger - Burgers Near Me - Plainfield, Connecticut

Really don't even deserve 1 star. The employees here are slow, none of them wear gloves, or any PPE while handling your food. Walking in the door nothing worked, none of the Kiosks were working, and the 2 Cash Registers in the front were down, essentially doing drive thru only. They don't have their priorities straight. The lady took my card, rung up my order in the back, was not quite the experience I was looking for. There's a kid that works in the back, asking the manager if the fries that he was making if they were done or not! Ridiculous management, I called the Health Department- they said technically they aren't required to, but all positions i've had working with food I've always had to wear gloves!! In such a time like this, I was surprised... Certainly won't be returning! - I see other negative reviews for here, certainly isn't just a ME issue! read more

They make you wait 30 mins for one sandwich. And don't have the right ingredients. They say nothing back when I say thank you. Can't get good service anywhere. read more

If giving zero stars was a thing I'd do so come here for food after 11pm and you can't get 90% of the menu Is unavailable becuause the money hungry owners only want to put out the more expensive food exact quote from an employee when asked why you can't get a Big Mac, McDouble, mcchicken etc they said new owners changed it few months ago to only be able to get the higher price foods read more

I sometimes stop by after work if I haven't gotten the chance to eat. Usually great service but this location has a new limited menu after 11pm? I ordered a 6 piece nugget but was told my only options were 10 and 20. I left. This seems a little counterintuitive--late night so you have to eat MORE? read more

We stopped by McDonald's this evening we didn't want to order on the screen so we requested to have a live person. The staff was very attentive and I have to say that the group that was there working tonight was all about teamwork. I thanked they all so nice to see this . read more

If i could leave zero stars i would. an employee walked up the the window, and snarl yelled in our face, and then continued to just be a straight up asshole. completely unprovoked. literally had just pulled up to the window. she continued to mock and refuse to give us our order until it appeased her and accused the driver of being under the influence when he was dead sober. literally appalled rn. read more

Discussing food constantly cold every time I come home i'm sick of getting cold food. It's disgusting when it's cold and I don't have time to hook it back up when I get home. read more

Horrible!! Food was cold and my burger had two bottom buns, was undercooked and not eatable. Notified the owner who could care less. More often than not they get the order wrong. Use caution if you go here. read more

Literally the worst McDonald's in the area, go to Putnam, Brooklyn or killingly. They only accept cash half the time, constantly fuck up orders, or they are randomly 'closed' due to no staff. read more

Same manager keeps closing early and doesn't turn off mobile ordering. This location is supposed to be 24 hours and twice in a week I've been turned away, rudely at that. read more

It was a Saturday, 63 maybe 64 degrees out, and not a cloud in the sky. As I watched TV my stomach unleashed a rumble that would rival any west coast earthquake. The cabinets were bare as could be so I decided to go down to the best burger joint in town, a place locals call McDonald's. As I approached the store my car filled with the sweet smell of French fry oil and cooking beef. With that my stomach unleashed another godly roar and it was time to feast. As I walked in I was immediately greeted by a pleasant young man by the name of Chris. He was a blond fellow, glasses resting on the tip of his nose, clean shaven, and a big smile on his face. Chris was helpful and kind. He was the kind of guy who would spend an entire day teaching me how to do a cartwheel and not get annoyed when I am incapable of doing it because I only have one leg. Nice guy. read more

The staff were absolutely killing it! They were really kind so efficient and my food came really fast.

I wish I could give this no stars. I went through the drive thru and just ordered a meal. After waiting forever I got my order and headed off on my long drive home. It was probably my fault for not checking my order before leaving but then I noticed there were no fries once I was already on the highway. Ok. Fine. My bad for not checking. Then I go to eat the burger and the entire thing just falls apart and goes everywhere. There were so many condiments on it that the burger slide everywhere. But I should thank you. I had a moment of weakness during my diet and really shouldn't be eating that crap anyway. Oh and almost $11 for that?!?! read more

For a McDonalds it's the fastest line I can recall. Most of the other McDonalds have converted to two lanes and it's a nightmare wait and the orders get messed up. Especially with a 2 month old that doesn't like when the car stops. Thanks for the prompt orders. Only negative was I had a small cone once and there was hardly any ice cream in it. The kid at the window laughed and said he felt bad for me. Maybe next time offer to give someone more ice cream? Just a thought. read more

The manager Ed is always extremely rude to me he will look at me whenever I come in & just walk away for 5+ minutes at a time and when he returns he never apologizes. When I go to pay, he snatches money from my hand and when I come to drive thru he slams window in my face and gives me dirty looks I am Not sure what I did to have him constantly treat me like this but I am over it This McDonald's will not be getting mine nor my family's business any longer read more

If I pay 15 dollars for fast food I'm expecting to get everything, no I get home and half of everything I ordered isn't in the bag. It's McDonald's, I'm not expecting high quality service but come ONNNNNN read more

workers are so good that I was quite impressed with myself that our amazing country can produce fine lads like so. The person at the front was explaining how we must promote american imperialism while talking about how the war on terror is the best thing since the slave trade. Absolutely stunning service would recommend to anyone over the age of 40. Thank you Danielle. read more

Service fucking sucks workers are so rude can't stand it butttttt I love there fries and the drive thru is probably the best place to go to get the food if u don't want to see the workers read more

I'm not sure where all of these terrible reviews are coming from. I went here on the drive home to Massachusetts, and the staff was nothing but kind. We went inside to eat, and enjoyed our food and the service. I'm not knocking anyone else's experiences, but I was satisfied with my experience. read more

I wish the management would fix the mega pothole at the entrance of McDonald's in Plainfield, where do you send the bill for wheel and tire issues associated from this pothole since no one is fixing it... read more

My Husband Went to Mcdonalds to get four big macs , the bread was so stail, I told him not to buy anymore from them, And I always Love BIG MACS, I had to throw them away, that's how bad they were, many times they forget fries or pies Waist of time read more

This establishment is simply inadequate. My beloved girlfriend ordered a 20 piece chicken nugget and they failed to inform us that they were not serving breakfast, although the lunch menu was up. On other occasions they forgot our food. The management sucks, as does this restaurant. 1 star read more