Location along the main drag of Port Moody, next to the police station. Parking is available in the lot next to the building, as well as on the street. The location is quite small. Definitely one of the smallest seating areas out there. I'm not sure there were even 25 seats. Staff were okay. For some reason, the location was closed a full 30 minutes before the stated hours on the door, which led to several random groups of customers trying unsuccessfully trying to enter the place, along with the frustrated hollering and yelling. I'd be frustrated too if I were in their situation. Honestly this is the fault of the operators of this place. Knock 1 star off. The cone was on the small side for some reason. Coffee was okay though. read more

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I am flabbergasted to see this McCafe only got 1.5 star rating out of 27 reviews. I really don't understand what the people giving one star were up to! Why so mean? What have the staff done to upset that 20+ customers? As far as I can see while I'm lunch here, all the server girls were friendly, helpful and accommodating. Plus the hot delicious food. I enjoy dining in such environment. And I truly believe this Mc Cafe should get higher rating than 2... I therefore given my TOP VOTE here to help out. I am sure I will be back again! read more

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Food came very fast and was hot and fresh I will definitely be coming back to this location

If you want to know why this place gets bad reviews They seem to get orders screwed up all the time Ordered two spicy McNuggets meals - got home and kids complained why they got regular McNuggets I remember the other time my breakfast didn't come with hash browns. Hands down avoid the drive through at all costs- if you sit down you can exchange your order. I usually drive farther to the one in Coquitlam or Burnaby even though this one is the closest read more

Sadly disappointing food and service. When going to McDonald's, you generally expect consistent product and delivery of service but this location consistently misses the mark. After numerous negative experiences over several years, I opted to post about it. I won't go back to this location. read more

Asked for extra onion and pickle. Said it 4 times. Look at my receipt and she didn't evwn punch it in. Service was just bad all around. Garlic fries weren't bad but didn't taste very garlicky...and super oily at the bottom, see photo. read more

McDonald's - Burgers Near Me - Port Moody, British Columbia

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So I heard that there's a new menu item at McDonald's for the holidays, so I couldn't wait to get my hands on them. Who can resist something that sounds so delicious? McDonald's is now serving Parmesan & Garlic Seasoned Fries ($3.09, same price as large fries). I waited in the drive through line (only 4 people ahead of me) for a good 20 minutes before I got to my fries :( seems like they're inexperienced and short-staffed at this location. I also had to repeat myself twice before they got my order...I don't think McDonald's has another menu item that includes anything close to parmesan and garlic fries... I felt bad enunciating the words super slowly the third time before he got it. Anyways, the fries come in a poutine box and the smell of parmesan was super strong on the drive home. Excited, I opened the box to some beautiful golden fries when I got home. They look a little on the plain side, but can't judge a book by its cover right? ...They were pretty plain. Fries were still the same great fries with a small hint of parmesan and little to no garlic flavor at all. I felt so betrayed. It feels like instead of salt they just sprinkle it with parmesan and garlic flavoring powder (like for popcorn) minus the garlic flavor. Definitely could do better if you just got a large fries, unsalted, and brought your own parmesan garlic seasoning. More fries for your money! Still, I gotta applaud McDonald's for their innovative ideas to keep the menu fresh, but as my coworker said, why change something that's perfect already? read more

McDonald's - Parmesan & Garlic Seasoned Fries - Burgers Near Me - Port Moody, British Columbia

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Oooh POMO McDonald's. Why are you the red-headed stepchild of the chain. -always slow. ALWAYS. I waited at the counter for at least 2 minutes before anyone even ambled over to see if there were any customers. This is probably because.. -they're chronically understaffed. -plus side, it's clean. Makes me sad, I'd rather go here when I go to Macs then having to go down the road to the Barnet location, but I digress. read more

Rating this as one star because you cannot select zero. There's a high staff turnover here and every time I come there's a high chance of being disappointed. The order is wrong about 80% of the time. I drive about 20 minutes out of the way to avoid this McDonalds. Recently I used Uber Eats without thinking that they would use this restaurant but they did. They forgot all the fries. I didn't get any responsibility out of Uber Eats for the mistake so i'm down $30 and had my dinner ruined. Worse McDonalds in Canada read more

The majority of my orders from here have been screwed up. The staff are undertrained and it doesn't feel particularly well managed. We just drive down the road for 5 mins in either direction to one that a) has a play place and b) doesn't make us end up feeling frustrated. It's not a good dining experience there. read more

Always slow service, always forget sauces, ketchup, etc. Many times order large fries, and received small. Lobby is usually a mess, rarely napkins, ketchup at the drink station, and it too is always a mess. They need to make some personal changes and clean that place up. I live very close and from Jan 28 / 2019, I take the extra drive to Coquitlam McDonalds read more

Great macdoneld. So tasty! every time I come I eat for free because I lie and say there is hair in my food (there never is any hairs). I love it and thank you for Big Mac. Best workers are Johnny, Jennifers, and Sara. THEYRE SWEET GIRLS read more

Drive the extra 5 mins to the next McDonald's. Never get my order right, even a simple black coffee is wrong.

I went here. I got 4 burgers. And 9 large fries they were all moist and under cooked. And I got 5 chocolate shakes and all of them were strawberry I left and didn't eat my food that I paid for and I left it all on the table. If I could give it less stars I would read more

Why are you se incompetent at this location? 0/10 times my orders are correct. Learn to read morons.

There isn't anything to say about the food, it is very typical McDonald's. The rating is purely about service. It is slow, consistently over many months. The last two times I have been given pies for my time. Mind you I was the only car in the drive though and this was early evening. I have experience the same ultra slow service inside several times. I have had other locations take half the time this one does and apologize for the wait. I actually will drive out of my way to the next closest location in Coquitlam because it is faster to do so! read more

If I could give 0 stars I would! This place was disgusting, spilled drinks and a dirty sticky floor, food bits, filthy tables, a filthy drink station and overfilled garbage cans. it is a small McDonald's with about 7 tables so should not be that hard to keep clean. It was not busy and plenty of staff, so no excuse in my opinion. Won't be going there again anytime soon. Port Moody Health Department, this place is worth a visit. If this is the public area I wonder what the kitchen looks like. read more

Watched the manager rip off a customer blatantly. The restaurant charged the customer and then said the transaction didn't go through. The customer called their Bank up and the bank confirmed the purchase. The crazy manager refused to give the customer their ice cream and would rather let it melt away. The biggest victim here is the poor child that just wanted an ice cream. Before that the manager also publically shamed their employee (likely her first job) for making a mistake. You're a crazy manager lady. read more

Food was served cold... Employees were constantly talking to one another and one customer was waited for 8 minutes... There is definitely room for improvement! read more

Dear head of McDonald's Franchise, I'd do a quality check at your Port Moody location. Known for being the slowest service/drive through and wrong orders. Just overall bringing your brand down. read more

THIS LOCATION NEEDS TO BE SHUT DOWN. Health standards are not up to par. Walked in and there were flies everywhere. The tables, floors counters, were all dirty. The garbages were overly full. Garbage was falling out of the bin and onto the floor. The funny thing is the place was empty, which would've been a perfect time to clean it. The girl at counter couldn't even pretend to care. No hello or smile?She had a white hoodie on and it looked like it hadn't been washed in 2 weeks (gross). If this is what the place looks like on the surface, god only knows what the hell is in the food. I'm mortified and should've looked at the other reviews on google and yelp, before going there. Lesson learned read more

S-L-O-W service, an eternal wait for a simple drink. Seems to be only 2 customer-facing employees and they're constantly bouncing between the counter and the drive-up window. They take your order at the counter then pack a bunch of bags for the window or the Skip-the-Dishes guy that comes in. Eventually they might get back to you. Nope. Not coming back. read more

Why do you guys hate making breakfast burritos so much? I've ordered them twice and there's just no way you can do that to a burrito without having personal negative feelings toward said burrito. Management...teach burrito love please (put contents in to burrito, roll burrito nicely, don't sit on burrito). Thanks read more

If I could give a 0 star I would for this Mcdonalds. I never even knew it was possible for a McDonald's to have such bad customer service, to be run so poorly until I came here. They are severely understaffed so don't expect service, whether it be at the drive through or in store experience, for at least 5+ minutes of waiting for someone to acknowledge you. When it is your turn at the cashier, you may be met by an extremely miserable looking employee or an extremely rude manager that will not greet you nor ask what you would like to order. Do not be surprised if they do not have what you want in stock and she will respond with a "No! We don't have that!" regardless of what time of day you go in the store. She will proceed to stalk off for another 5 minutes where you're left feeling flabbergasted at what you are supposed to say when she comes back or react to how rude you have been treated so far. The remaining 3 employees look severely miserable to be there and I'm not surprised by how they are treated by said manager. Do yourself a favor and drive 5 to 10 minutes towards coquitlam centre to the location at 2725 barnet highway, where you will be met with friendly service and actual normal looking McDonald's food. I really hope McDonald's headquarters start realizing there is something severely wrong with this john street location! read more

The absolute worst Mcdonalds ever. It's branches like these that make me hate the entire McDonalds brand I came inside with my bike because I didn't have a lock and it was pouring rain outside. I'm not allowed to Bike through the drive thru so I gotta come inside. They tell me I need to leave if I have a bike it can't be inside. So I should what, leave it outside unlocked? I leave it outside and keep an eye on it and they are extremely rude. I order a grilled chicken and they just give me an abrupt "we don't have that" as if they just wanted to get rid of me. Then they said they no longer have fries left (at 6pm??) for the rest of the day and my burgers were so old and stale I could barely eat them Worst branch ever. Been like this for years. Stay away read more

After waiting in the drive through for 5 minuets to not get a noticed I went inside to see the woman working there being rude to all the customers in line and not giving the all day breakfast like they were advertising while I stood there for at least 20 minuets. I decided to just walk away, all I wanted was a coffee. read more

Double check your order this McDonald's pretty much messes up the every single order or gives you the old fries. Today I got a Big Mac with chicken sauce on it for some strange reason. read more

McDonald's - Mc chicken sauce on a Big Mac??? Why?? Did they run out of big Mac sauce - Burgers Near Me - Port Moody, British Columbia

McDonald's a review... THIS McDonald's "I'm lovin' it" restaurant is one of the best around town. I don't go to McDonald's too OFTEN but when I do you know it's that St. Johns Street meat, boi. I recently moved into a new RESIDENCE precisely behind this Building of Burgers so that I could attain quick and easy access to them McDubs. read more

Worst McDonalds I have ever been to! I order 5 meals for my family via the drive through only to be berated by their staff member because I was driving a motorcycle and that she was going to refuse to serve me and told me that if I wanted my food, I'd have to come inside to get it. That was after they took my payment I would have simply left. Let it be noted that there is no signage anywhere that motorcycles aren't allowed. Also, my bike was turned off, so noise wouldn't be a factor. I have used drive through many times at other McDonalds and this was never an issue before. This "lady" just made up her own rules and then berated me when I asked if this was a store policy or Canada wide policy. This store is often slow, dirty and gets their orders wrong. McDonalds should revoke their franchise license. This location is a joke. I won't be returning to this location ever again. Its an embarrassment. read more

Worst McDonald's in the lower mainland. Drive Thru wait time is consistently 15 minutes or more. Better off driving to next McDonald's in Coquitlam than going here. Avoid!!! read more

So slow service , this is not fast food , is slow food . Drive through line has not moved for ten minutes and line is going to the street. People are just parking and going inside... not much faster either . Poor management read more

mobile review HORRIBLE SERVICE!!!!!! I just want everyone to know how bad this place is! I would say 90% the order is wrong and if you say something here comes the attitude! I spoke to the district manager (Mohamed) how my orders are always wrong and everyone I know has problems here. He offered to replace my meal the next time I went in, he took my info and told me he would call back to follow up. The next time I went in to get my order replaced the manager said there was no record! THEY MADE ME FEEL AS IF I WAS SCAMMING THEM!!! I got no phone call back from the district manager! The problem is from the bottom of the pole to the top! If the service is this bad I can only imagine how DIRTY the kitchen is and UNSAFE the food is!!!!!!!! I think head office needs to get involved!!!!!!!! read more

How does a McD's get so low ratings? The bathroom was very very filthy, staff act like they want to kill themselves, no customer service and they ran out of BBQ sauce for my nuggets really? read more

I came through drive through to grab a somewhat healthy snack wrap. 4 to be exact for 2 of us. I asked for a glass of water also and when they didn't have ready I asked again. I was told they charge .25 cents for this. I paid and though I will never come here again as how cheap is that. I understand there is a cost associated with people asking for this but it's not like I didn't order anything. This is first Mcds that has charged for this. read more

Super slow. But can hardly blame them. It seems like there was only one or two people working in the whole place. Went through drive through, one person ahead of me. He waited five minutes before he got out and knocked on the window. They took his order, then it took another two minutes after he drove up that they took mine. We waited almost ten more minutes for our food. The other driver got so angry he got out of the car and tried to open the drive through window to shout it. I was not quite so angry. Traffic was crap, so really either way I'd be just waiting. But really for fast food it shouldn't have taken so long. The food quality was basically to be expected. McDonalds is McDonalds. read more

No joke. Every time I go to this location and I order the Angus burger and ask for extra pickles and onions they take everything off except pickles and onions. And when I tried to tell them that this has happened a number of occasions I get a huge attitude from the manager M. This location gets a huge fail. read more

This McDonald's will check-mark everything on the list of what not to do in a customer service environment. The drive through is ridiculously slow. The staff are rude and poorly trained and the manager was worse. She has the cheery disposition of someone forced into a role that is beneath her. She will treat you with disdain, as if dealing with you is a hardship or inconvenience. Save yourself the grief and drive to the next Mcdonald's a mere 2 minutes east of this location. read more

Everytime I go here I have to wait a long time for my food that makes me late coming back from my lunch breaks from work.

Had a poor service here before with a rude manager. In the past you could print coupons from McDonald's official website. I went there with the printed coupons and the manager asked me where did I get the printouts from. I told her that it's an official coupons that everyone could (and allowed) to print as stated on the McDonald's website. The manager impolitely told me that they were fake. She refused to accept the coupons, told me to leave and warned me not to use those printouts. I was so embarrased. I then drove to another McDonald's near Tom Lee on Barnet and their staff just accepted the copies of the coupons. This place is not so clean as well even though it's just a very small one. I had never gone back to this McDonald's again b/c of the rude staff, services provided and the environment. read more

worst mc donald in port moody . i order a breakfast sausage egg and cheese mc muffin . when i got to work and eat there is no egg comes only with sausage and cheese. lousy service . w o r s t read more