This place is a joke. They never fill up the fries and they are always getting your wrong. The service is horrible. The place is always dirty. This is what their large fry looks like and they are ice cold. read more

McDonald's - Fast Food Near Me - Port Orchard, Washington

STOP FORGETTING THE SAUCES!! This is obviously one of my kids' favorite places to order from. The McDonald's app uses Uber eats. We ordered four orders of the new chicken tenders and we got zero sauces! How unenjoyable to not be able to dip the strip! I'm over here eating McDonald's with some old BK zesty sauce packet I found in the back of the fridge. What a ruined experience. My son is using taco sauce, wow. I asked Uber eats for support and they told me to call McDonalds. It rang and rang. I just wanted to give them feedback that their system to get sauce in the bag is lacking. This happened before but with a DoorDash order and but DoorDash was at least helpful and refunded about 0.25 a sauce that came with the meal. Uber Eats doesn't. Keep that in mind when ordering from the apps. Back to eating my McDonalds chicken tenders with Burger King sauce. read more

McDonald's - STOP FORGETTING THE SAUCE! - Fast Food Near Me - Port Orchard, Washington

food did not come as ordered. I asked for no pickles and extra ketchup on double cheeseburger no ketchup in the bag either.

I want to leave five stars for the staff when I drove through the drive thru here around 11 AM on a Sunday. These people could have been stars in a commercial. They were SO peppy and friendly and smiley. I really appreciated that. Fast service, easy drive up, not much of a line at the time, food - standard - they are generous with the salt on the fries. Hot coffee was good. read more

Always so accommodating and kind. My son loves their pancakes but we sleep in past their breakfast schedule yet they still allow us to order them. Fast food is a difficult job but they don't let it show read more

Just got my milkshakes to go after waiting an entire hour after I ordered them. I stopped ordering burgers there because they literally screw up my order almost every single time. Go ahead and reply McDonald's if you care. read more

I had to stop going to this McDonalds because if you order the big breakfast it is under a heat lamp and the eggs will have a crust. Not good and the manager really could care less. read more

I'm writing this review as an independent contractor that delivers food. I walked into this store today and there was a girl cleaning the door so she held it open for me. She also asked how she could help. I explained I was there to pick up an order for Delivery, but I needed to use the restroom first. When I came out the order was on the counter but the manager was also waiting for me. He berated me about meeting timetables. I asked when was I supposed to use the restroom? He said before you get here. I asked where can I use one? He didn't really have an answer other than not while I'm delivering for that McDonald's. I replied with "respectfully sir, I don't work for you." He said, actually you do, while you are taking orders from here. Just for reference, the order wasn't late. It actually arrived at the customer's home several minutes early. Just wanted to let you know how that store treats delivery drivers. read more

I just had lunch at this McDonald's for the first time. The food was like at any other McDonald's, but the service was unusually excellent. I've never seen anything like this at a McDonald's. When I walked in, a woman named Laurie (not sure if I'm spelling this correctly) greeted me then she took my order and later brought it to the table. That's fairly normal. But then she came back later to ask if everything was OK and after I finished eating, she asked if she could clear the table for me. Finally, on my way out she opened the door for me and thanked me for coming in. I asked her if she was the manager and she said she wasn't. This is someone who works on the line yet is treating her job as if she owned the business. Really outstanding job. read more

The unexpected closure of lobby is disappointing. With truck and trailer it's very difficult to go through the drive thru. I'm bummed but at the same time I get it. Life is full of unexpected disappointments. read more

Food: Best food I have ever had before!!!! COME TO THIS PLACE IT IS SO GOOD Service: All of the people are awesome they are nice the place and with the app I got a discount Ambiance: It's so clean and I love being there read more

You would think a grown man in his 50s could put a straw on some ketchup in the bag.. for my kids! Common sense would be that if it's a happy meal those kids are gonna want ketchup. To act like I was going to take something out of your paycheck because I didn't accept the two catches up. You handed me.. it's really weird. specially when I ordered five happy meals. The McDonald's on mile high Road is so much better than this piece of crap off the freeway. read more

Worst McDonald's ever . I would never come back , never got my food nor my refund . Jeremy the manager is not very helpful

I went here today and found out that they offer only a hamburger w/o cheese. You can buy a cheeseburger for forty cents more but all other sandwiches that are with cheese cost they same with cheese as without. That's forty to 80 cents more you pay even when you remove it. No other that I have found do this. I will not go here again read more

Great service Port Orchard store! Alway nice and quick in the mornings! Quick service

Had to stop by to grab a keto cheat day snack . They are remolding their drive threw , the service was quick , nice and attentive. The food came out fast and hot ! We have never had great service here , but today was awesome. They were ready to go ! Fresh fries , and nuggies! See y'all next month for my cheat day again lol read more

Ordered 14 dollars worth of food. I asked the guy at the window for a cup of water. He sighed and rolled his eyes. He told me to pay him 2.00 dollars for a cup of water. I just stared at him in disbelief and drove off. Price gouging for water??? read more

Nice people. Worked with me to make me what i wanted. And as far as quality goes, its exactly what you're hoping for out of a mcdonalds

Stopped here hauling a trailer. Lobby closed for whatever reason. Worked out having a break so I asked how to order if we can't go through drive thru. He rings a bell and says the manager will come take my order. We wait a minute or so and he's done so he takes my order and card and goes in. Manager brings my order out a couple minutes later. His name was Jason, and he's what customer service should be. Thanks Jason, for not letting covid or life in general affect how you treat your customers!! I hope your manager appreciates you! read more

If there was an option to give 0 stars, I wouldn't hesitate for a second. The staff was short with me and the management, very unprofessional. After multiple times of going there and getting trated poorly for trying to spend my money with them, I went through the drive thru yesterday, and would up getting the wrong items. When I called in today, with all of my receipt Info, mind you, they told me they pretty much just don't care & said there's nothing they can do. It was a $12 order. I'm not impressed, and I don't see myself spending money at mcdonalds anymore. How the corporation could continue to let a store like this operate, is beyond me. read more

Breakfast all day is a lie! They have all the gross stuff you hate, and none of the yummy goodness you want. Worse, they didn't tell me til after I paid and was waiting for the food. "Sir, I can only offer you a gross, Frankenstein - like imitation of the food you actually ordered. Is that ok, or do you want your money back and to leave hungry after already wasting 10 minutes of your life on this offensive farce?" read more

Just ate here. The staff was friendly and on it. I overheard the manager thanking one of his employees for working past his shift (it snowed last night so the roads were not good this am) and telling another employee that he did a great job. I love this. This place is clean and well managed. Good job to the manager. Also my favorite fast food and it didn't disappoint. read more

Yoooooo get you some McDonald's from this location bruh. Most beautiful Big Mac I done ever witnessed. And them French fries... fresh af. *chefs kiss* read more

This must be one of the most expensive McDonalds in the US. Sure they get you in and out fast, but a $7.59 breakfast meal with a $2.19 upcharge for orange juice? read more

Best McDonald's--Great service, clean, and food comes out perfect. Convenient location, right off Hwy 16.

This is the best McDonald's I've ever been in. Maybe they were just having a good day but everyone was cheerful and happy. We placed our order and by the time I filled my cup with ice and tea someone brought our order to our table. Unheard of at other McDonalds. They were busy and had a steady stream of customers but everyone seemed to be served quickly. I know this may seem like a fantasy but it is true. read more

Worst experience of my life I asked the lady how her night was going and she didn't even respond like omg ronny have some class I get that you're 50 years old and unhappy with your life but fuck me never going to mcocks again!!!! read more

I admit it. I like McDonalds. I like their business model. I like their process and technology. I have become accustom to some of their food even though I know it is shortening my life. I have gone to McDonalds all over the US, Canada and western Europe. If I were corporate McDonalds, I would use this store as an example of getting it right. I would make other franchisees go here for follow up/remedial training. Especially the Gig Harbor store on Borgen (ISHDA! - Urban Dictionary version!)) As McDonalds stores go, this is a very well run place. I typically use the drive thru so I cannot speak to the interior other than they have clearly remodeled it. The teams is ALWAYS fast, ACCURATE, polite and friendly. The food is consistent with the McDonalds brand promise for better or worse from a dietary perspective! ;o) I typically stop here on the way to my boat as it is very conveniently located off the Sedgwick exit on Highway 16 on Port Orchard. read more

My wife and I stopped in here for a quick lunch. They have one of those kiosks from which to order, and it was reasonably easy to use. The food was brought to our table promptly. We just had cheeseburgers and fries which were up to McDonald's standards and were freshly made. The place was clean and there was ample parking. All in all a good McDonald's experience. read more

Customer service here is horrific. The people that work here are so rude it is unbearable. I can't believe there are managers out there that hire people like this. I worked at the Dairy Queen next door for over three years so I know how how hard customer service is in the fast food business, but it's NEVER okay to act like that to other people no matter what you're going through. read more

literally waited 10 min in the drive thru yesterday for 3 hashbrows. They told me to pull around front. Then I was finally handed the food, but whomever gave it to me didn't even give me a second to ask if I could get some salt or ketchup before he walked away. I ate my bland hashbrowns in the car on the way home and ya they were fresh, but I didn't want them to get cold for me to drive home and put on them what I wanted. Also was not provided a napkin. read more

Placed an order on postmates, paid $30 for 1 happy meal because I wanted to try the Szechuan sauce and wanted it delivered. it gets here and they put sweet and sour instead of Szechuan. I call to ask if they were out, they said no but it's almost out and then HUNG up on me because they said I was "too quiet" as I was explaining the problem. So I drive down there to get it. I try to go into the lobby, it's closed. I hold up my order to the window to show that they forgot something, they look at me and ignore me. So I have to get back in my car and go through the drive thru. Someone SCREAMS through the drive thru speaker, I try to explain, she cuts me off to tell me to pull forward. a blonde boy who's the assistant manager comes to the window. I explain the situation FINALLY and he tells me that it was my fault! for ordering the Szechuan sauce on the side instead of in my happy meal! i try to be understanding and I take the blame, okay sure. even though nothing says that I won't get it if I order that way and I paid for delivery and HAD to drive down there. but I ask "can I still get the Szechuan sauce?" and HE SAYS that I'm "pushing it but sure." no compensation. I dont even get the original order I BOUGHT. Instead just terrible interactions and service that I was *trying to avoid* by ordering delivery. i understand it's busy, and that your workers aren't getting paid shit, but this situation was obviously just a man who's testosterone was pumping and needed to exercise control over a situation that he was already in the wrong for. Wish I got his name so I could message him directly honestly. because you're so weird for that! hope you gain some emotional competency soon read more

Had two $1 sausage burritos here. Just meh. I've had better ones before. Stopped here on our way to Springfield, Oregon from Port Angeles after taking a ferry back from Victoria, BC. This might be just a major assumption, but does the state of Washington believe in toliet seat covers??? I'm just wondering because we stopped at rest stop in Washington and they lacked toilet seat covers too. Hmph. Just wondering. read more

Don't use the ordering stations! They lost track of our order and we had to bring it to their attention even though we were standing right there in front of them waiting while everyone else was being served. We politely waited a long time until we realized just how clueless they were. At that point they still put others ahead of us. The food was edible (chicken nuggets were over cooked) and they offered us a business card good for the next time and that is the only reason I'm not giving one star. When we explained we were from out of town and wouldn't be coming back, they didn't offer anything further. Not even a free coffee. read more

I have to say first that the staff here have always been excellent and super-friendly, and it's always a pleasure dealing with them. BUT I am severely annoyed with a few things - 1) There was a period of months where every other time I went, their McCafe machine was broken. And then for a while after that, they just up and quit serving McCafe altogether. I don't know how long for sure, but it was months at least, possibly maybe a year or more. Super annoyed that I had to go get expensive coffee when I could've saved a bunch of money using the McCafe coupons from the app. I understand things break and need to be replaced sometimes, but months? You're the biggest restaurant chain in the world, come on! 2) I saw a commercial for the new french toast sticks and was all excited to try them out, plus I had a coupon. NOPE. They don't have them. Why??? 3) I've had nasty fries that tasted like they've been sitting there for hours. To be fair, it's been at least a year since that happened so maybe they quit doing that. It's good to have a reminder to keep them in line though, nobody likes nasty fries! I'm gonna reiterate, the staff there are EXCELLENT, which is why I never complain in person. I wish I could separate the ratings because the staff actually deserve 5 stars. Whoever makes the big decisions here needs to seriously get on track though, they get 2 stars. Bottom line, when I see a McDonald's commercial for something, then I expect them to have the thing they advertised. You could be the nicest people in the world, but if you constantly disappoint people because you don't have the food you say you have, that is a huge deal! read more

Cashier was so rude when I gave her a $50. Probably worst service I have gotten in a long time

I'm visiting from out of state, and this is the friendliest staff I've ever come across. They are bright and cheery despite the speed, diligence, and tolerance working in fast food requires. This is my first ever Yelp review but I wanted to share it somewhere how much they made my morning after being on a plane for 6 hours on a red eye then traveling in a bus for 2. Thank you!! read more

Pretty good for a McDonald's. We went through the drive-thru. There are two lanes from which to order and there was no communication problem with the girl taking our order. We got our breakfast quickly but there was more in the bag than we ordered. I can't complain about that, though. The food was hot and neatly made. In fact, the only reason I don't give it five stars is because I feel like garbage now, but that's no surprise. read more

There are a lot of employees and a lot of flies in the restaurant and in the restroom. Always there were flies, but today Monday, 10/5/2015...definitely more than anywhere I have seen! With so many employees, someone could grab ahold of a fly swatter? Where is public health inspection? Dairy Queen, two doors over, I have never seen one in the restaurant. It has improved lately. I stop there everywhere for bathroom break. It has improved with the flies issue. Good job. read more

A 4 star only because I don't normally go inside, but when I do it seems to take longer and I have a hard time finding a seat that I don't need to clean off. However, their drive thru staff is amazing, speedy, and friendly morning or night! read more