Absolutely the worst. McDonalds, especially this location is garbage. They charge you ridiculous prices for sub par burgers, homeless bums begging at your window when you go through drive through, always screw up your order and employees that smoke cigarettes right by the curb side pick up. And these people make $20/hr? Total disgraceful. I'm NEVER giving McDonald's a single dime ever! read more

Ok, all McDonalds have the same food. It's a franchise. Some care a little more and food is put together a bit better here and there, but the food tastes the same. This location is a McDonald's location I will absolutely never return to. Ever. If you decide to be a franchisee and purchase a location, you should know what you're getting into. If you have to cut people off the soft drink refills to make ends meet, you're not doing it right. Either that, or think about selling your location. I've been to a thousand McDonald's stores and bought ten thousand cokes at McDonald's over my 46 years of life and I have never been to a location that states "No refills." This is a poor way to save money considering how much you make on sodas as it is. The profit from soda is obscene. Pinch Pennie's elsewhere. This policy at this location to me, is a reason not to ever come here again! read more

McDonald's - Empty soft drink no refills - Fast Food Near Me - Redding, California

Waited 15 minutes for a mobile order. When I went inside to see what was going on the employees started bad mouthing me. They both talked about me like I wasn't there. I was finally given my food after a 22 minute wait. The fries were cold. I went back in and stated I didn't wait 20 minutes for cold ass fries and asked for a manager. One of the employees that was talking about me turned around and got irate with me. She WAS the manager. She stated I could wait and if I cussed again I would be kicked out, understandable, so I continued without cussing. She continued to yell at me threatening to kick me out. I told her to calm down that I was no longer cussing, but to give me my fries. Finally, an employee from the back brought me my large, french fries hot and apologized. Nothing from the manager but rudeness. I understand customer service is hard but 22 minutes for a mobile order is insane but then being bad mouthed by the employees was over the top. read more

My fish filet look like this...managers need to train thier employees to do the right thing anout preparing this damn sandwiches..its really disappointing and sad seeing your fish filet sandwich begging for help read more

McDonald's - Tiny cheese and not even in the middle. really pissed me off - Fast Food Near Me - Redding, California

Drove all the way there under instruction of my wife who had ordered and paid online only to be told we could not pick up the order until the phone it had been ordered from was at the location and that the order would not even begin to be made until the phone was 3 miles from location Obviously, I left frustrated. My wife drove to the location only to then have to wait for both cold fries and several burgers to be remade after they initially made them incorrectly. Annia the manager assuming she qualifies as one was of no help. read more

If I could give one star I would. Absolute shit service told me I was being rude when I was just trying to get my stuff made right got two drinks made wrong 3 times dirty asf in the store. Not happy!!!!! They don't clean the soda machine either so whatever drink you order don't expect it to taste right. read more

What a disorganized bunch! So much cackling and chatter among staff which is great they all get along, but pay a little more attention to orders!! Food took forever, forgot to include happy meal and soda. Hot mess. read more

My daughter and I were in Redding finishing up some thanksgiving shopping lists and purchasing some gifts for children in need this holiday season so we decided to stop by McDonald's for something to drink and a quick bite to eat for our ride home last night. When we got up to the window to pay the girl who opened the window took our card, then gave it back with the receipt without saying anything to us. She then handed us our drinks and shut the window. We only waited a couple of minutes, but when she handed us our food, she practically threw the bag in our window at us and shut the window. We only waited a couple of minutes, but when she handed us our food, she practically threw the bag in our window at us. It was the most bizarre experience we've ever had. She never said thank you have a nice evening. She just pretty much threw it at us in kind of a stressed out or frustrated way. Anyway, on the way home I opened up my burger and It had no sauce, no pickle and no onion like it was supposed to. It was just all around disappointing. Maybe she was having a rough night or maybe they are understaffed. I would try this place again. Maybe it was just a really off day. read more

Stingy ass workers didn't give me my ranch Kevin Ik you saw I asked for it and didn't give it to me I would give you a 2 stars minimum but you guys already have 2 stars so I'm leaving only one read more

Bring your dogs! They allow all dogs, including full grown pit bulls (what a cutie!) and also pit bull puppies, but leave your "service animal leashes and vests"--and leashes in general, outside of the restaurant. Not needed here! read more

Went inside of McDonald's to order my food. When we finally got are food. They didn't put all the food in the bag. When we told them about he snatched the ticket and and bag and looked to make sure we weren't laying. Than we get home intried there bagel sausage and eggs and cheese sandwich. Idk wtf they did to it but it had white shit all over and it taste foul. Why would u sever something like that. We don't pay for are food to have shit all over it. Take some pride in ur work. read more

Service is always the worst every time I come here the little short white lady that looks like a little boy always has a attitude when she comes to the window like she hates her job or something idk but it's irritating every time me or my husband come she has a rude attitude towards us and we've been nothing but respectful read more

The staff at this location always have great energy and are also super friendly. I've never had a problem with my food at this location so far either. Keep up the good work! Us hungry people appreciate it!! read more

I'm a sucker for those fast food coupons some of the chains put out, like 4 items for $4 or 2 for 1 deals. In this case I came in here to use this 2 for the price of one Big Mac. Seemed like a deal at first, but come to find out, when you buy a Big Mac just by itself without a meal deal or something the single price is $4.89! plus tax it's over $5 bucks for just the Big Mac itself. I haven't had a Big Mac in years, so maybe it'll be worth it using a 2 for 1 coupon, making the price around $2.50 each. The cashier has no prob using the coupon and it's $5.00 and change. The food is ready pretty fast. Opening one box, I see the Big Mac .... hmmm not a big as I remember and the cheese is not melted either. First bite, yep, it's that distinctive Big Mac taste, but not the grand flavor I was hoping for. I could get a Double Double at In N Out for less than the price of $4.89! Deciding if this Big Mac is worth the ala carte price of $4.89, I gotta say no, seeing a In N Out Double totally is way better. But using the coupon, well, OK, I guess it's maybe worth $2.50, but not more than that. I'll have to say, use the coupon, skip fries and soda and then it's worth it. Otherwise I go some where else. Burger King coupons are a better deal. read more

I would just like to ask management to check the soda cups machine. For the last few weeks when I drive through the drive-through it seems like all of my large soda cups never get filled up all the way. Today I had to soda cups and they were both an inch below the top of the rim. That's really about 10% of my drink if they do this for everyone, you can see doing the math..... that's why I'm suspicious of this. Please fill up the soda cups all the way, or charge 10% less for the drink. Thank you read more

McDonald's - This is how I got a large soda drink. - Fast Food Near Me - Redding, California

Jennifer..the server at the Lake Blvd Location is the absolute standard in hospitality and efficiency... now matter how many cars are lined up in their drive thru she is always warm and friendly. For that reason I will go out of my way to here...even if another McDs is closer.. read more

My husband and I are vegetarian and we ordered egg McMuffins with NO ham... the wrapping said no Canadian bacon but guess what, we got ham

Average McDonalds. Decent food and convenient. Looking for a quick meal after a long drive.

Why use the App when you have to wait for 30 minutes in lobby to get order whilst they clear out the door dash and drive thru orders? Then everything was cold by time they called number How is this fair or efficient? read more

HORRIBLE SERVICE! Avoid this McDonalds if you can. Super slow, never gets the order right, and full of incompetent & rude workers. This McDonald's ruined my experience of ever wanting to go back. If I could give this place 0 stars, I would. read more

I came through on Jan 31st around 9:45pm and as I was getting my food she told me "the guy who made your burger said he made it with love" at first I didn't know if I was excited, worried, or confused. After seeing my double Big Mac with extra Mac sauce and trying it, i could tell it was made with love. 10/10 to whoever that guy is who made my burger read more

it was terrible costumer service and will not ever be going back the manger was zero help and extremely rude... they don't even deserve that one star that mc donald's was the worst read more

Ordered a cheeseburger with shredded lettuce and onions only, this is not the first time I have placed an order like this with this cashier. She can't figure it out...cheese, lettuce and onions. Then I said, "hold the ketchup, and mustard and add shredded lettuce!" Oh, she says, much easier to follow. So I wait and wait, they've serviced the whole drive thru and my number is still up there and another person asked what I'm waiting for? I tell her and in the meantime, the big mouth guy putting all the hamburgers together is telling some stupid story. Finally get my hamburger, fries and small drink, leave the store and drive down to the park to eat. I take two bites and think, "where the hell is the cheese?" I drive back up to McDonald's, walk in with the mask on again and tell the cashier about no cheese on my cheeseburger!!!! So the old lady cashier who originally took my order is over at the fries or just walking around, won't make eye contact with me and another little sweetheart won't help me either. Took them 30 seconds to get me a new cheeseburger with shredded lettuce and onions only, a new fry...how hard was that!!!! The McDonald's on Dana never have a problem with that in the drive through, always very pleasant...guess I'll just drive over there from now on. Been eating at McDonald's for 60 years, hate to admit that but...I always keep my hamburgers simple!!!!! read more

Went in to get breakfast stood there for 5 mins, seen employees and manager walking around tending to the drive thru, and have blinders on for the dining room guest, no acknowledgement is what's upsets me not waiting, manager comes out ask if we been helped really run your store, lack of awareness is sad. Thank you read more

last night I got in the drive up line, placed my order on my phone, then 20 some odd minutes later, arrive at the pay window and noticed nobody there, must not be using it, so then on to pick up window, got the drink, didn't have to pay cause I paid on my phone, 5 minutes later I got the food. This order was for a 6 piece chicken nugget, medium fries and drink. what took so long? A couple weeks before, I had placed an order on my phone, parked in the picked up space, there was another car, there also. Food was brought out, and we noticed they had the iced coffee we had ordered, we asked if that was our order and she said no and preceded to give all the food and drinks to the car next to us. As the people in the car were pawing thru the food, they said to us, I think we got your food. Yuck!!! So I had to go back in and have our order prepared again.!!! Something is terribly wrong at this McD's, maybe the new owners. read more

You know what. Mcdonalds is a good place to not make dinner and take it easy. And they do good at that. But when I get a medium fry and a pay extra for a large. This is what I get Everytime. read more

McDonald's - See the large and medium are pretty much the same. But have to say this location does make the food good all the time. - Fast Food Near Me - Redding, California

Did not get food I get my husband's lunch each day to take to him he is disabled and prefers McDonald's quarter pounder with cheese meal which I ordered in the drive through last week, which is a standard order and should not be considered a special wait and I go through the drive through to get it quickly so I can go work my PM shift at my job and the young lady who took my order was wonderful and very polite but when I had paid and got to the front of the line to receive my food I was told that I had to pull into a parking space and wait for my standard order because the people in the car behind me were much more important than I was. Then I stated that I would prefer to wait where I was. The man that was in the window got a blond woman who came out and threw my money back at me and stated that she was refusing to serve me. I just want everyone to know that if you want fast food and good service don't go to McDonald's on lake Blvd in Redding cause you will be pushed aside and yelled at by a blond woman. Rude, rude, rude, I don't get in the drive through to be told to park because the people behind me are much more important..... read more

I really didn't want to come to this McD's as they can't seem to get small orders right let alone larger ones but siNce I'm not the driver, no choice Any other McD's always get the orders correct. Time for new people or a new faast food restaurant!! read more

Took 20 minutes to get 4 cheese burgers and some fries out. I was the only one that ordered in lobby besides the door dash that came to pickup orders. read more

Every time i go to this location,they mess up my order. Today is the last time i go. They gave me the completely wrong order! Took it back and asked for everything to be made fresh. They brought my corrected order to me,and added an apple pie,but forgot my drink. Really? Get it together mc donalds!! read more

Just came through the drive through as it was super busy and Dawna was super sweet to my boyfriend and I! The line was backed up and she went above and beyond to get the line slowed down by walking my simple order of French fries so we could get out of the way for other customers! Thank you! May sound cheesy but I'm a server at a restaurant and it's little things like this that really do help! read more

This was one of my favorite places to eat. Besides being fast their staff used to be very nice, and then they raised there prices and at the same time lowering the quality. The food is always cold a cold burger is gross, and besides that they take forever to service the drive thru. read more

The only choice we had on the way to Burney Fall. Our mocha frappe was good but spicy chicken burgers when we opened the box, it looked like they threw a chicken in the box, looked messy. read more

i am very disappointed, i ordered a bts meal, not only did they take long to give me my food but they also didn't even give me no sauces whatsoever, the sauces are what makes the bts meal the bts meal so i had to eat 10 bland chicken nuggets, they also did not give any napkins ? i don't know why, this feels like a hate crime just because i am a person of color, rate 1/10 will bit eat again. read more

Longest wait ever every time I go there. They repeatedly mess up my order as well. Here I am again saying never again! This time I mean it!

This location has a horrible staff. They run their mouth. They cuss you out. They aren't friendly at all. They said they can't help you with something, but then will go to the next person and help them with what you needed help with. I don't recommend going there. read more

I have never experienced such utterly disgusting behavior. We went through the drive through last night and they forgot to put one of our fries in the bag, which is not a big deal at all. We went to the door and asked if we could have another fry. The manager then proceeded to tell my mom "fuck off and go through the drive through". We were shocked and confused but proceeded to go through the drive through. When we got to the window my mom asked for her name because that kind of behavior is just not acceptable. The girl at the window then handed us a bag with our fries (the fries were cold and we questioned wether they were even safe to eat) and said that her name was on the paper. The paper just said manager on it. I'm not typically one to write reviews for places but I was so disgusted by their behavior that I simply could not sit back and say something. read more

Does McDonalds really think I need to super-size my drink to 48oz at lunch? I can stretch out my stomache (so my natural body queues no longer work) and dilute my stomach acids so I don't digest properly and store more of th fats -- all for a reasonable 49 cents! There is a positive profit margin with sodas. I understand that upselling works in the favor of fast food providers, however, they sure don't make the odds better for sustaining healthy long term customers. I gave this store only 2 stars for their lack of customer service. I cannot say how many times I have ordered, driven around to the window to have some person who never speaks or acknowledges me - dart their arm through the window at me. Once I've taken the bag, the arm darts back in, the window closes - and I guess I am supposed to be thankful? When this happens I am left feeling that this business must feel that regardless of their service or product a certain amount of folks are going to plow through their drive through; and therefore, I'm just another number in the line. Really? My car can stop at any convenience window, McDonald's. Why should it be yours? read more

It's McDonald's Pros: For a McDonald's, this is a nice, organised crew. The atmosphere is more cozy. The food came quickly and fresh tasting. Probably the best McDonald's in town service wise. Cons: Location is not the best. Make sure you lock your vehicle if you go inside. And leaving the parking lot can be a little confusing if you don't want to go east. read more

We had the worst experience ever at this place. I ordered curbside for me and my grandkids on our way outta town. We waited for over 15 minutes for our order and ended up going inside to get my food. We started up the highway and started to eat our food. It was seriously cold. The large fries were not even half full. I paid extra to add lettuce to my cheeseburger and there was literally 3 tiny shreds. I ordered a girl toy in the happy meal and got a boy toy. Since we were already on the highway we didn't turn around. We called them and they told us to bring it back. They were extremely rude. We told them we couldn't come back and that we were headed to the drs. They told us to bring it back when we got home but we didn't want leave it in the hot car for hours. We stopped at another McDonald's and the food was fine. We asked that they replace it with a future order and they said no and were not nice at all. Byron was extremely rude. read more