I live in Riverbank and I would rather drive to Oakdale or Modesto for McDonalds. This place is SLOW. 20 min for a double cheeseburger and fries. I ordered in the drive thru and was told to pull through and wait out in the front of the store. I ended up going inside and asking for an estimate on the wait time after 15 min and the manager said "Nope" I asked for my money back and he begrudgingly gave it back to me. There were 6-7 people working and nobody could explain why it was taking so long. The drive-thru was backed up into the street and the parking lot was a mess with people waiting for their orders. Nobody knew what to do..or where to park and wait. What good is having a drive-thru when you are basically turned into a carry-out customer. It would have been more bearable with an explanation and some basic customer service. I will never eat at this McDonalds again. If I wanted to wait for 20 min I would have gone to a real restaurant. read more

Never in my life has a McDonald's taken so long for the drive thru. I understand we are going through the COVID 19 situation, but even before all that this McDonald's was still very slowwwww. But even then, no other McDonald's has taken as long as this one. It seriously without fail ALWAYS TAKES A WHOLE HOUR to order and get my food. Seriously idk what the problem is, maybe this one just doesn't care as much about the customers. But I've never ever waited that long anywhere else. I work in the area I only get a 30 min lunch. Seriously, I love the prices for McDonald's that's why it's so upsetting. Like I can't even get lunch there anymore on my lunch. It's frustrating ‍ read more

I went here for breakfast the hashbrowns were a little cold mabye there having a off day idk but ill give them a few more chances to get it together read more

Who cleans out their ice cream machine down at 10:15 pm. Plus took forever to get thru the drive thru.

Since this establishment has reopened I decided to give it another chance. Prior to the remodel this McDonald's was poor service and the food was horrible. Since the reopening every time I have gone through the drive thru the Frappe machine is always broken at night, they claim. Then I am stuck in the drive thru with cars behind me, leaving me no choice other than to order something that I did not go there to purchase. If you want a Frappe don't go to this Mc Donald's. They can't seem to get the equipment working. Which seems odd with a brand new establishment. read more

How tf do you not put Big Mac sauce on a Big Mac this place is worse than the chum bucket read more

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I don't know why I even bother going here anymore. Every time there I go through the drive through, I get home and there is something missing from the order or something is made incorrectly. I usually check the bag before I leave but when there are 10 cars behind you, you feel rushed. Then when you call they don't answer. Horrible service, orders are wrong and they don't do anything to compensate you for your time. First time there in months , probably the last. ALWAYS CHECK YOUR ORDER BEFOR YOU LEAVE !!!!!!! Lesson learned, again. Never going back ! This place deserve a negative 2 stars... all these single star reviews and they still can't fix the problem, that place should be forced to shit down or new owners !!!! read more

Terrible service and it just keeps happening, we will drive another 5 miles to a better ran facility

Not coming back EVER ! They did my order wrong when I repeated to them what I wanted. Service is slow !!

Closed. Stripped. Partially demolished since November. If this is a remodel, they don't seem to be in much of a hurry.

Went through the drive through and ordered $30 worth of food. Noticed that they missed out on 1 cheeseburger. She asked for the receipt and said I didn't pay for it. I told her since her girl missed it off the order, I'd pay for it right then and there. She tells me I couldn't do that at that window and I'd have to go back inside to order. The right thing to do would be to just give me the cheeseburger. Shitty attitudes and shitty service. read more

Drove through the drive thru last night around 8:45 because I had a late night craving for some yummy, hot fries. My friend and I each ordered a 6 piece chicken nugget meal with fries and a soda. We got our food quick and were on our way. Cool, right? Nope. Both the chicken nuggets AND the fries were lukewarm at best. We got such speedy service because they gave us old food! Ugh! There's nothing worst than cold fast food. If it wasn't raining so hard, I would have driven back and made them remake my food. WORD OF ADVICE- check and make sure your food is hot before you leave (especially if you go through the drive thru) OR ask for fries with no salt. They automatically add salt to fries after they cook them so if you say no salt, they have to fry up a new batch. read more

Ordered 5 Frappes and they got 4 of them wrong. They made a big fuss of me trying to use legit 1$ off coupons I got from them. I had 3 coupons and it said, one per item. The lady in charge came over to address us to tell us no about the coupons then went in the back, came back and said we could use them. She (Nicole) was Visibly irritated and began setting down the food we ordered aggressively. This is when I realized the drinks were wrong. At this point I requested my money back. She wanted my husband to sign a receipt and when he refused she acted like the Mc Donald's Police and said, fine! I'll write down, refused to sign. LMAO We were still dealing with the manager,"Nicole" and she was so flustered that she gave us 4 extra dollars along with our coupons. Lol! The workers were horrible. They had zero customer service! As far as I see it, that extra money was for our inconvenience. read more

It's McDonalds, so really you can't complain to much ya know? You get what you pay for and when it come to how long it takes using the drive thru, it's really is hit or miss. But if you see that the line is going out of the parking lot and basically into the street, one would think to park and go inside ( probably take the same amount of time anyways) or drive on over to KFC, Jack in the box, Taco Bell , Carls Jr. Still $1 buck for a large drink and under $4 for mini meal. All in all it's decent, a quick bite and still McDonald is the only fast food French fries I like. read more

If you dont want to be completely ignored, go to the drive-through. Stood inside the lobby over 5 minutes before being acknowledged. There was nobody in the front! Everyone was in the back. Wasnt super busy in the drive through either, like it can be. One employee came out twice to bring food to curbside, and even he did not say "someone will be right with you". It took me saying out loud "anyone work here?" for someone to come out for my order. read more

Always happen. Ordered a cheese, egg , and sausage McGriddle but as you can see the egg and cheese was forgotten. And an extra large fries. read more

McDonalds - Always happens. Ordered a cheese, egg, sausage McGriddle but as you can see there's no cheese or egg. And forgot an extra large fries. - Fast Food Near Me - Riverbank, California

Shit food shit service i dont know y the fuck I still give them a chance. They get paid more to fuck up orders now.

Ok, I've heard bad things about McDonalds, but this one is cool. The workers are so nice, the food is good. The food is awesome, except the chicken nuggets. The first time I got them, it felt kinda hard. This deserves 4 stars. I get why there is bad things about this restaurant! I guess the food is amazing! read more

First time at this location and it was a terrible experience. My chicken sandwiches took 15 minutes to get. There were another 10-12 people waiting for their items. Manager was unprofessional and rude. I know it's minimum wage but I expect some type of customer service. Steer clear of this location at all costs. You have been warned. read more

My food was good except my LARGE FRENCH FRIES there was only a quarter of the LARGE FRENCH FRIES if I would of ordered a SMALL FRENCH FRIES I would of had more FRIES what a joke I didn't want to go back because I was home already so I called and I spoke to the manager and I told her about it and she was questioning me if I ate the FRIES that was missing and she made it seem like I was trying to get something for free what a joke I was thinking of going there and give her $3 so she can buy her self a HAPPY MEAL I am never going there , ALWAYS CHECK YOU FOOD BEFORE YOU LEAVE THE PARKING LOT read more

McDonalds - THAT DOES NOT LOOK LIKE A LARGE FRENCH FRIES - Fast Food Near Me - Riverbank, California

These people don't deserve $12 an hour!! How about get a fudgin order right for a change. Prove to people you deserve the money you make because we're all paying the price for it! Fuckin dollar menu went out the window for a bunch of lames who can't get an order right! read more

This place is horrible when it comes to curbside or drive thu orders, my orders are always missing something, like really alway missing stuff! read more

Not Door Dash friendly...6 at night and have to use the drive through...just to get to the window took 20 minutes. My order was sooo late

So disappointed! We spent over 50 dollars here for lunch so the kids can play and they don't have the air conditioning on. We have asked 8 times to have it turned on. Still hot as an oven in here! Don't waste your money! read more

Not always open during hours stated manager closes 1 hour plus early on a regular basis. Street is always backed up because there is always a long line. Faster to drive to modesto, then to wait in that line. read more

Went through the drive thru today. I ordered a coffee, with my meal. I sat there and watched the guy put his finger right inside my cup? He then hands it to the girl, and she puts her finger right inside the same cup? WTH? Yuck! I paid for it, then threw it right into the garbage! My tea tastes like water most time? I'm DONE wasting my money at this location! Last time I go here! If I could give zero stars they get it! Unsanitary!!!!!!!!!!! read more

If it was possible to give minus stars I would. I come to this location all the time because it's most convenient, well I always forget how cheap they are. I ordered 4 burgers, 2 medium fries, 1 large drink. Spent about 14$ (and I'm a regular customer) I asked for one bbq and one ranch, and they have the audacity to tell me the second sauce will be 27¢. Are you kidding me? I got four f****** burgers??! And two medium fries?? Plus there's another person in my car??? Wth? Yeah mc Donald's one sauce will fulfill four burgers and two medium fries and two people alright. Don't come to this location. And it's mostly kids running the damn place every time I come. Very Fucking pissed read more

This place sucks except for the fries and the soft serve. I'm talking all mickey D's worldwide. Except for in Hawaii where I got linguica and rice on the menu and I suppose other countries where the menu is better. If i could i would give half a star. read more

The drive thru line was long so I went inside only to wait 15mins for medium fries without salt. They dropped three batches of fries and 15mins later still no fries. The employees thought it was funny and kept dropping fries serving cars in drive thru occasionally looking over at me snickering . Once I asked for my money back all of a sudden my fries were done. Don't want them now but thanks anyway. Have not returned to this location since and this isn't the first time I have been treated this way at this location. Glad to learn it's not just me but poor customer service. read more

So here we go again I'm serious no one should be buying food here they should be shut down and no one answered at the corporate office there was a fly in my frys so gross there was pieces of the flys body on my frys read more

McDonalds - Nasty frys from riverbank McDonald's dont eat there - Fast Food Near Me - Riverbank, California

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Extremely slow service. Ridiculously slow. All I wanted was a coffee and it took 15 minutes, also I saw staff members now doing their job and just standing or talking to each other joking around around knowing that there was 4 people in line. The only reason it only took 15 minutes for me to get my coffee is because two customers in front of me got tired of waiting and left before ordering. read more

This isn't fast food. It takes 15 plus minutes to go through the drive through and it's worse if you go inside. This McDonalds is clearly understaffed, the employees are over worked and to top it off the prices are higher than other local McDonalds. If you are driving through just go to the one in Oakdale. read more

Don't even think about going in anytime near closing. The night managers regularly kick you out 30 minutes before close, to top it off they have to be the worst group of managers at any McDonalds anywhere. It's been verified by numerous people that they are rude and get orders wrong. WARNING : DO NOT ENTER THIS ESTABLISHMENT!!!!!!!!!!!!! read more

Every time we come to eat through the drive thru there always out of milkshakes or McFlurry they should post a sign on there board next will never come again read more

what is the point of a drive thru (that wasn't even busy) if you're gonna make people pull around and wait 15 extra minutes for one cheeseburger. they need to be restaffed and retrained. read more

they close at 1 am we went at 12:45 and they refused to serve us, and not even that, we were sitting at the speaker for 5 mins and nobody said anything after we continued to say hello, we went up to the window and instead of the lady opening it and nicely telling us they were closed she sat and stared at us and just shook her head. very bad customer service. read more

Horrible!!! Service sucks! Food there sucks!! Always cold and like leftover! Filthy dirty disgusting!! This McDonald's is NOT even an option for me anymore!!! Will starve before I ever go here again!! I should have stuck to eating at Unos!!! McDonald's......"Your F@#king Out!!!" read more

This mcdonalds is TERRIBLE for people with allergies! They don't work with you or substitute an item for people who are allergic to gluten. Unlike every other fast food place around here. Even though they HAVE gluten free subsitutes that cost way less then the gluten item. It's bad business and shows one more reason this mcdonalds has TERRIBLE customer service and it is loud and clear that it starts from the top! Come on mcdonalds. You can do better than that! read more

Ordered a 20 piece nugget and asked for a side of Big Mac sauce. Charged me $1 for a tiny container that wasn't even full. They have never charged me or if they did it was no more than .25 . read more

Indoor play area is wonderful for the little kids.Restaurant is very clean. Service was good. Food came out hot and tasty. Suggest cleaning playground area daily. Will be back soon! read more