I placed an order through the McDonald's app and waited for over 10 minutes when they told me they'd be out in two minutes. There were only two people in the drive-through and no one inside the restaurant. I continued to wait but finally I had to get to work so I went inside and asked for my order. It was sitting there as there were two employees talking to each other. The female employee who helped me was not very pleasant, but not rude however, you would've thought they would have responded better knowing that I had been out there waiting. The order was for eight sausage McMuffins and eight hashbrowns. The sausage and muffins were not toasted as they're supposed to be. Disappointing. I would've at least given it to a three star if they had toasted the English muffins, but they were raw. read more

Every time I come to this McDonald's it is busy, but not because of the customers, the line barely ever moves especially on night shift. If this is the only McDonald's open, I choose not to go because I'm not waiting in a line that takes forever just for my food order to have missing something, be cold, or not done correctly. One time I was inside and I felt bad for the manager because she was trying to make everyone do their jobs, but they just weren't listening, being slow, and walking around talking and doing I don't even know what. Many people got refunds that day as I watched multiple agitated people walk up to the counter to get their money back. I came in the line tonight because it was my moms birthday and she desperately wanted a chicken Caesar wrap, I waited for 15 minutes while the line of maybe 8 cars total didn't even move an inch, other workers were coming out and hitting their vapes and weed pens while "taking out the trash". Why are they taking out the trash when the line isn't moving? And why did two people need to do it? There wasn't much in their hands. Most other people started driving out of line so I decided to too. Tired of dealing with this from this McDonald's. read more

Extremely busy in the drive-through so we went inside. It took a while but we got our delicacies and went down the road. Innes Street off of 85. Salisbury NC. read more

McDonald's - Fast Food Near Me - Salisbury, North Carolina

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Absolutely HORRIBLE location. Waited in line 25 mins. To get my child a happy meal.. they give me this half filled sprite with no ice, no sauce, no toy, burnt nuggets so hard they couldn't be eaten. Just absolutely disgusting! Rude employee at the window just shoves the food out and slams the window.. this was at 8:30pm on a Sunday night... will not be back EVER! This place needs serious help. Not to mention they were all playing on their phones as I watched them through the window... no wonder the wait was so long. Had to wait on them to finish their TikTok. read more

McDonald's - Half filled sprite no ice!!! - Fast Food Near Me - Salisbury, North Carolina

Wait times are very long (ie: 30 minutes for an ice-cream cone). Bathroom was very dirty. Staff up front were kind, but the folks in the back seemed to be having a little too much fun given how long people were waiting. No less than 10 people stood waiting at the counter for food to come out. read more

This is by far the SLOWEST McDonald's in the USA. Do not get in that drive through unless you have AT LEAST 15 mins (on a good day) but up to 30 mins to be stuck in your car in the drive through. What is the point of McDonald's if it's not FAST???!!! read more

I placed an order at the kiosk at 06:52 for 2 beverages. I had to flag down a worker at 07:10 to get my drinks. They were only assisting the drive thru. The counter had a canned sprite on it and the m&m's for desserts were open. Someone's jacket was flung on the counter. Trash was on the floor. Someone should be responsible for the walk-in customers. read more

McDonald's - Behind the counter - Fast Food Near Me - Salisbury, North Carolina

After leaving a local indoor child playground, I stopped by here to get lunch for my son and I around 4:35pm. I ordered via the app. The drive thru long was long and wasn't moving. So I decided to go inside. The food was ready when I went inside. I needed to ask for a cup and the chocolate milk that came with the kids meal though. While getting my beverage, I noticed that the floor was sticky even though there a wet floor sign. I also observed the staff looking like they did not want to be there. I asked one staff for BBQ sauce, she gave it to me but didn't say a work at all... her face was so flat and yeah. It was evident she wanted to be elsewhere. The staff was not working together too. One staff was treating new employee poorly :( On another note, our food was correct. There were no issues with it and we enjoyed it. read more

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Absolutely horrible experience. We waited over an hour for our food, and when it finally came, several items were missing. We weren't the only ones--people were walking out without their orders because the wait was so outrageous. While we stood there, we saw the manager yelling at the staff in front of everyone at the counter. It was uncomfortable and totally unprofessional. On top of that, the place was filthy--trash was overflowing out of the bins, and there were flies buzzing around the dining area. It looked and felt completely neglected. This was easily one of the worst dining experiences I've had. Unorganized, dirty, and poorly managed. We won't be back. read more

The workers in this place do NOT know how to tend to customers. My friend wanted to exchange her sauce because they did not give her the correct sauce in the first place, the workers walked by her multiple times ignoring her but tending to others. The food took a long time to come out and the food was clearly older but reheated. The customer service in this mcdonalds is horrible, the workers all had attitudes and were not kind. Do NOT recommend. read more

Was in the mood for a quick scrambled egg and sausage breakfast. Hit the spot with a cup of coffee and a parfait. Don't always have to get a biscuit or pancakes for a quick Bite or meal read more

McDonald's - Scrambled Eggs and sausage - Fast Food Near Me - Salisbury, North Carolina

Restaurant is fine but there's a literal homeless camp outside the place, with vagrants milling around the dining room and doorways. Not a good environment, even as McDonalds go lol. read more

Walking into McDonalds hasn't always been the best experience and that's what most expect. Well this McDonald's was very clean and the staff were friendly. We received our coffees quick and with a smile and a little humor. I feel like that's the way McDonald's expect their guest to be treated. If all McDonald's operated like this they would be top of the line. I really enjoy going somewhere as small and quick as McDonald's and get great customer service. read more

McDonald's - two cups of iced coffee in a car - Fast Food Near Me - Salisbury, North Carolina

Possibly the slowest McDonalds drive through I have ever used. Burger was typical. Fries were crispy but salted with a heavy hand. No napkins in my bag. Poor. read more

This is literally the worst McDonalds I've eve been. Now I remember why I don't buy from them. They always get the order wrong. And either I realize when I get home or I have to open all the boxes and then wait and all the rest of my food gets cold. read more

Went thru drive thru. Typical McDonald's! Staff pleasant! Food hot, condiments offered. No complaints

I went through the drive thru around 10pm and waited for 15 mins to go through. When I was ordering, I was rudely told I couldn't get a McFlurry as a drink for a meal. Ok, just got a Dr Pepper and the McFlurry. Once I got my food, I realized they forgot to hand me the McFlurry entirely, so I parked and was going to walk and just ask to grab it, but an employee was locking the door and shaking her head. Luckily I brought my receipt so I was able to explain I already waited a long time in the drive thru, for a while she was just mumbling and shaking her head still, I guess trying to get me to go away, but eventually she listened and she asked what kind of McFlurry I got, I told her and she literally said "ew" and made a face. She went inside, door locked while I wait outside, but I never saw her again. Look I work in retail, I get having a busy night, but this was handled so poorly, hope they actually hire people who can handle a fast paced working environment. read more

Rude AF! The obviously new girl was doing her best, we all gotta start somewhere... my order was not correct, not even a little bit and when I asked for them to correct it, the red headed manager in the blue shirt shook her head in annoyance with me. I asked if she was annoyed at me and she avoided eye contact. I suggested that she conduct training instead of being rude to the customers which I had seen 3 before me and then several more walk out pissed as hell while I write this. Go on down the road, this place sucks! And the bathroom had coochie hairs on the toilet read more

I'll agree with Scott. It's a McDonald's. This one is not far from the Interstate. They got my "Number One with a Diet Coke, no ice" order correct. My irritation is that they do not include the receipt unless you ask for it. But by the time you realize that, you're 50 miles down the highway. read more

McDonald's - Fast Food Near Me - Salisbury, North Carolina

i'm only giving them a 1 Star because i have to give them a rating, but if i could i'd give them a zero rating. On 3 different occasions i have had a terrible experience. 1st one i see a manager and employee arguing with each other as the manager is packaging my food, and results in THE MANAGER throwing the food on the next counter. 2nd A different manager gives me attitude when both of my drinks are supposed to be medium and she insists they are when i have two different sizes in hand. 3rd one was today when i noticed my order didn't have fries, when i clearly ordered at the drive thru and the worker didnt not note them. instead of fixing it at the window and charging me she rudely said " you didnt pay for fries" and just closes the window and proceeds to stare at me. Plenty of other fast food chains, save your money and gonto a different place. read more

An employee gave me the biggest attitude when I was ordering through the drive through. And when I got my food it wasn't even my order! I had to wait LONGER for them to give me my actual order. read more

If I could negative five stars, I would. Y'all literally hire anyone. The majority of the cashiers are completely incompetent. They are rude and argue with you over simple things. They use bad tones and attitudes. We have never once received an order that was correct at this location. The food is old and there are hairs in it. The tea is fermented, and half the time you get unsweetened even though you ordered sweet. The owner needs to look at the Rockwell team for an example! Do better. read more

I went to McDonald's on October 16th I went through the drive-through where I had to wait for 10 minutes it was 2 minutes before 11 AM they refused to serve me the fries that I was able to order on the mobile app they forced me to go inside stand in line again and they were already serving Lunch inside. When I went inside it was nasty there is not anybody that I know that would want to eat in a restaurant that looked as if it had not been claimed in a month. I highly suggest not to use this restaurant. I will be calling whoever handled sanitation in North Carolina because it was filthy. read more

My wife got a breakfast order that was missing two sandwiches. We called and spoke to the manager who said he would be able to fix it. We told him we would not be able to drive across town until later, but he said that was ok. I was able to go to the restaurant to correct the situation at 5pm. When I got there the new manager on duty was unwilling to make things right. She said that she "could not sit down to help me because there is only one manager on duty". I tried to interject but she cut me off stating I should come back tomorrow. She was dismissive, rude, and unwilling to help. This needs to be corrected, and I am flatly unwilling to drive across town again at the stores convenience to correct a mistake that they, and not I, made. Over the years my family has frequented McDonalds less and less, this situation is a good example of why this is the case. A loss of four dollars over two chicken biscuits certainly is not the end of the world, but it gives an excellent example of this particular stores unwillingness to engage in service recovery or be anything more than just another grubby fast food joint on the strip. read more

They make you pull up n drive thru and wait for fast food took over 20 minutes now and still haven't got my food , if it takes this long then it's not fast food , I will finish this when food comes out to truck .... well good came 28 minutes from time ordered and French fries are cold ugh this McDonald's sucks read more

Never in my life have I experienced a McDonald's this slow. The drive thru is ridiculously slow and when you finally get up to ordering the employee has an attitude. The stellar superstar taking our money at the first window was throwing a tantrum and throwing things before taking our money and then thought it would be cute to slam the change into the palm of the drivers hand. read more

I have never rated a McDonald's because It's kinda pointless... I have never been to a McDonald's that gets my order right, this one is no different... I never stop at McDonald's for myself, but I have my nephews with me today, so I wanted to grab something quick for them. They got my entire order wrong, it's like they grabbed whatever they had in front of them and just put it in the bag...I went back to start telling them about this, but there was a long line, and I was with three kids so I left.... so, we agreed to just eat what's on the bad, and I know this is not a five star restaurant but it was disgusting... DO NOT BUY HERE! read more

The employees were rude. The food took far too long. They didn't bring the food to the table. The restaurant was dirty.

I wouldn't even give this location one star, BUT I had no choice. First of all, SMILE, you do not need to give an attitude to everyone just because you hate your job. Second, they got my order wrong. When I asked for the right order, the lady making the drinks had an attitude. She proceeded to put my wrong drink into the new cup of drink that was being remade, NASTY. Third, everyone was just really rude that worked at this location. The place was dirty. Don't even waste your money here. Their iced latte is garbage. read more

Ameliah took my dog out of my hands in the drive-thru. When I got home I saw that my Travis Scott burger had a note attached to it that said "pay 50,000$ by tonight or you never see your dog again. P.S you better rate my 5/5 stars on yelp or else. PLZ GUYS I DON'T HAVE 50,000$ AND I NEED MY DOG. HEEELLLLLLPPPP read more

I usually do not review restaurants but I felt like I had the need to. First of all there were two employees and only one of them was working and the other one was new, now don't get me wrong I am not upset with the new employee, I am upset with the management. I ordered a kids meal as well with a pick 2 for 3 and I only received my 2 for 3. I told the manager and he said I had to get back in line and re-order my order. The line was also extremely long and I had already been originally for 20 minutes. I work at a fast food restaurant and I would never treat a customer that way. read more

This is the worst McDonald's I've ever been to ! The service is terrible and the food is never fresh. I shouldn't have to wait 10mins for a cup or water . And my quarter meat came out raw, it looked like they just gave me the meat straight out the pack. Plus the bad management it's beyound ridiculous ! . The workers will literally just stare at you, and not ask you anything ‍ read more

Sat at one drive thru for about 10 minutes with no response to take my order so I backed up & pulled to the other...same thing. I drove up to the window to see 2 employees standing there looking like confused children. I understand that's it's the middle of the night but if it's a 24hr McDonald's you would think they'd have competent employees. This experience just reminded me why I hate McDonald's. Would give it less stars if I could. read more

Mc Donald's is good . My favorite is a Big Mac , Mc chicken w only mayo and fries ofc

I usually would get a tea and a sausage biscuit for $2.14. A justifiable fast food purchase price-wise. Then recently they upped both the prices. Now it is $2.55. This morning I got the usual but the biscuit was terrible. Could not even finish it. I decided no more M D's. Their tea is consistent so maybe i will get just the tea. I also got a fish filet and it had half a slice of cheese in the recent past. Cheese shortage I didn't know about? And just a dab of sauce. This makes the sandwich for me. Loved, loved fish filets since childhood. For $3.99 for a sandwich I want, expect the sauce. And the drive thru is a joke. read more

Not only did I get horrible customer service when I was told to hold on and then had to wait while the car that pulled-up after me ordered, they got my order wrong. So I ended up paying for a large fry not the small, I ordered. Then when I called the number to complain, the person who answered said she couldn't tell me what happened nor could she have the supervisor call me back to insure the problem would be fixed. She did not even offer to compensate me for the mistake in the order where I paid for a large fry. I will be researching and finding all mcdonalds owned by this group and will not visit them again and make sure all my friends know as well. read more

OMGOSH I LOVE MCDONALDS, especially this one. Place is so clean I could basically eat off the floor. I go here every day and get their world famous Oreo mcflurry. Love it! read more

I asked for a side of honey mustard as part of my order. The honey mustard was added to the order with a $0 charge; yet when I asked for it when my receipt number was called because it was not in the bag, I was told I had to pay .30 cents for the honey mustard. I was then directed to a manager who I showed my receipt, which reflected a honey mustard with a $0 charge. She even made the comment I had to pay for the honey mustard. I had to push the issue that they made the mistake not me. If I could give a 0 star to this MacDonald's I would. Horrible customer service. read more

Found a hair in my food for the second time in the past month also everytime i go thru the drive thru they tell us to pull up and wait and we end up having to go in the store anyway then getting either the wrong order or cold food....sad because this store is the closest resturaunt to my house and i will not be going back the employees are useless. i understand things not being perfect everytime but i dont understand something being wrong everytime..DONT EAT AT THIS PLACE unless you like a cold wrong order read more