This is my first time at this location, but I'm definitely a McDonald's fan. ;-) The employees are really nice in the drive-thru, the outside is clean and the food is really fresh. We definitely waited for the food, and the restaurant did what we asked. If we're in the area, we will definitely stop again. read more

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No customer service at all. No hi or welcome greeting the peoples work their are just young kids

This is the worst McDonald's ever they screw up food and even just taking the order and if you need assistance from the manger you are s.o.l she could care less and this is after several visits it the same problem one or the other read more

I had ordered Uber Eats was 2 orders of double cheese quarter pounder with 20 pieces chicken nuggets from this location and only received 2 drinks and 1 10 pieces I went to the store and they told me they did pack the right things also the place has dirty tables and trash every where and looks like no one is maintaining a clean Environment read more

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First they asked me to park so I could wait for my food, they took a long time to bring my food, then they didn't bring my drink, they took another long time to bring my drink, then I realized that it was not what I ordered, I went back to the store and asked for the manager, someone named Ericka arrived and then all upset and with attitude she said I'll give it to you, there wasn't a single one, sorry, the only thing was the upset attitude and not caring about anything read more

I'm sick as hell and don't have any support. My doordasher said nobody started my order and I've waited for 2 hours, order got cancelled.

The line can be very long at this location. I only go for a tea, sprite or fries and my order has always been correct. I only got soggy fries a couple of times from this location. read more

Bro literally waited an hr for two McGriddles and a hash brown and I complained abt it and it came out immediately like I just don't understand read more

Every single time I go to McDonald's in union city they mess up my food , and I'm tired of it . I don't even do yelp reviews but it's getting out of hand. Every single time. I have nothing good to say about this McDonald's. read more

Although the line was long when I got there It didn't take as I thought it would have took. I ordered a medium fry cheeseburger and a chicken sandwich chicken sandwich barely had any mayonnaise on it and it was lukewarm. And the fries were cold. read more

McDonald's - Sloppy Mc chicken - Fast Food Near Me - Union City, Georgia

I stopped by this location to grab some caffeine before getting on the road. Unfortunately, there were a couple of unhappy customers in line as soon as I walked in. By my observation, they were out of sugar packets and the frozen machine was inoperable, so no frappe today. Also, the dining room needed a quick clean up and the manager was darting all over the place, but I saw employees in the back that didn't seem to be doing much. My biscuit order was correct, but my iced coffee was in a paper cup (I guess they were out of plastic cups too. ) read more

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I came to this location on multiple occasions and there is no one at the windows, no one ever knows anything about what their job description is, the make you sit at the speaker on line for 5-15 minutes at a time, then when you drive up they tell you, " go around and wait at the back of the line". Staffing has nasty attitude when you inquire about why no one even acknowledges there is a line. And the manager is right along nasty behavior as the people taking and preparing your orders. Very rude, uncleanly, if I could give a zero I would. MANAGERS NAME: kiwan read more

We went in to purchase breakfast. It was not very busy but I saw a incident occur with the manager and the customer. And the cashier that was there not sure why she seem to act so busy but she was try to get people to use the kiosk and there were not many people in line. I had got in line because the kiosk was having issues. Lastly, something was wrong with one of my husband sandwiches. He had two of the same sandwiches and one of the had this weird zesty taste. Last time we went through the drive through. Today we went in. read more

McDonald's - Fast Food Near Me - Union City, Georgia

I placed an order here on my lunch break and it took me 30 minutes to get it and when I got my order it was totally wrong and it's never clean the people they have working there don't have any sense of urgency don't waste your time and money with this place read more

I absolutely hate this McDonald's with a passion!!!! They are not taking any orders. They are allowing The automated system to say it's speech and then they just let you sit there at the drive-through without your order being taken. I have been here almost 5 minutes now and all I wanted was some hot fries.....no one is here, only 4 cars at the drive thru and we are just sitting! read more

The customer service is absolutely horrible. I know that it's McDonalds and you can't expect a lot from them but it costs nothing to be pleasant. It seems like a lot of playing and talking and no work getting done. I had to park and wait for my order but I always check my bag because of previous bad experiences and realized that I didn't get everything. I drove back to the window and told them I was missing my 6pc, got the nuggets but not in a bag when I checked it was only 5. It's not worth it anymore. No more McDonalds in Union City for me. read more

McDonald's - What I ordered and what I received. I ordered a BigMac meal and didn't receive any fries! - Fast Food Near Me - Union City, Georgia

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burnt breakfast sandwich I was so hurt when I sat at my desk to eat and realize how badly burnt my food was!!! Who ever wrapped this sandwich was lazy because this sandwich is solid like a rock!! I would like a whole new order read more

McDonald's - a sandwich with cheese on it - Fast Food Near Me - Union City, Georgia

I went to McDonald's on Jonesboro Rd after work, hoping to get something to eat and I waited for 30 minutes at the drive thru and not one worker came and got my order or the next person order. This is the worst experience I had with McDonald's. I'm so pissed off. I will not be going to this location again. They will not receive my business. They don't even deserve a star. Bad bad bad bad bad service read more

The drive thru was fast, efficient. I was asked to pull to a slot and wait for my food since it was the middle of lunch time and I ordered breakfast. I must say, it came out really fast. The food was tasty, hot, delicious and super fresh. Glad I stopped, not only cause I was hungry, but cause they provided great service. Thank you very much! read more

McDonald's - Sausage Egg McMuffin - Fast Food Near Me - Union City, Georgia

Lazy minimum effort staff. Stopped there for eatin meal, got a togo meal, no napkins, no offer or condiments

Horrible customer service. Went to drive thru at 430am , no one said anything for a good 3-4 min just waiting for any acknowledgment that they will be right with me. Finally the lady said "we ain't got no breakfast until 5am, so you gonna have to wait." So I asked do you have anything else available. "Nope we ain't got nothing" . How is this a 24hr McDonald's??? This place seems to be run by clowns after reading the other reviews. Very very disappointing McDonald's read more

Avoid this McDonald's at ALL costs!! I came in and the employees just looked at me while they fulfilled orders in the back. Maybe they are busy I thought, I'll be patient. After 20 minutes of standing at the register(still no one said a thing) I noticed one employee walked from behind the counter, past me, to sit and talk to her friend. I said "is this line closed?" She rolled her eyes walked over to the register where i was standing and just stared at me as if saying "what you want?" No Im sorry, can i help you....nothing. I chuckled and just left. In that 30 minutes i noticed gloves not being changed after handling money, doors and registers. Just terrible. They need to get corporate over there asap. read more

I wish there was an option for Zero stars . I mean I'm really wondering how this McDonalds is still in business ??? I mean do I start with the dirty building With trash scattered ? Or do is start with the long drive thru wait just to get stale fries after ? The manager needs to fire every employee and start fresh . read more

Is there anything more frustrating than getting to your destination and realizing that you did not get what you asked for? The McDs by my house is exemplary every single time. This locations sucks shit. Thanks for nothing. read more

They take there time not a good service worst service ever I waited almost a hour in drive thru

I have 6 pieces of bread that I did not ask for. I am allergic and extremely upset my lunch break is ruined even after asking 5x that it has no bun. People get lawsuits for this. read more

McDonald's - I have a food allergy and asked for no bun 5x. The ticket says no bun. Guess what? I have 6 buns. Trash. Lunch break wasted. - Fast Food Near Me - Union City, Georgia

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So I just ordered a meal, and asked for "LIGHT" ice, and this idiot at the window failed to do so, so I politely asked if he could make my tea light ice, and he says "it is light ice" in my mind I'm thinking (well idiot, if it was light ice, I wouldn't be asking you to dump some out) so he tells me if I want light ice, I would have to pull up and park to have someone bring it out to me... I didn't know it took the much to just dump some damn ice out... his customer service sucks to the max! read more

McDonald's - Not light ice! - Fast Food Near Me - Union City, Georgia

People check your food before you leave. First of all I had to wait over 20 minuets inside for my Big Mac meal. When I get home I was so pissed off. My bread was burnt and my meat was dry. Poor customer service at its best... read more

McDonald's - Fast Food Near Me - Union City, Georgia

When I say a bunch of sorry muhfuckas. Let me tell you. They have a kiosk that's suppose to speed up ordering but causes nothing but chaos and slow delayed orders. They force you to use the kiosk even if you paying with cash, which is just absolutely ridiculous. Drive thru so slow and they continuously mess up my order. With the simplest request. The establishment is just what's the word "Ghetto" and I'm black so no racism here facts are just facts. Unprofessional,slow,rude, and incompetent of completing the simplest task. No organization no structure just chaos. If you don't literally wave your hand in the air or blurt out what's wrong with your order you will not be acknowledged. Just keep expectations low when arriving at this establishment. I get better service when I'm not on my side of town and that's what up sets me the most... I really despise this location with a passion. read more

Seriously need some help here. Opposite of fast food. They said they were short people but also need some training on working two drive thru lanes, cannot get orders correct read more

I went to this location on my way to work that's suppose to be open 24 hours the lady on the speaker told me they was closed at 5am seriously then why are you on the speaker!!!!! this was not the first time this has happened to me The lady told me on the speaker they're open when they feel like it so I guess they get paid for not doing shit read more

I did a mobile order 8/14 and waited in the drive thru line 20 minutes. That wasn't the big issue. They told me to pull forward. Hmm? I did a mobile oder 30 mins prior to getting to that window why wasn't my food ready!? I waited in front for 10 mins and no one came out I finally went inside and couldn't even talk to anyone. After 10mins i saw someone walking passed my towards the door and asked if it was my food. Finally got my food after almost and hour and guess what!!? Everything was cold . I waited for nothing. Why do a order ahead if they're just gonna give me cold food. This place sucks read more

If i could give zero stars, i would. The service is TRASH as fuck . The ladies, at this mcdonald's are disgustingly rude. Kept closing the window in our face. Wouldn't let us finish talking. Practically threw the bags into our car. Disrespectful. read more

This McDonalds is so damn rude and unprofessional. I will be contacting corporate in regards to their poor customer service. If I call asking for the name of a manager or the hiring manager to be more specific ... why is it so difficult to provide that information? Whoever the woman was on the phone, who I assume was a manager was just nasty. Ma'am for the record you lose or gain nothing in your bank account or job status by providing the name of he hiring manager .. even if that may have been you. To not provide that information only tell me one of two things. Either you have something to hide or something to fear. read more

It's semi fast food that is good if you're hungry & not in a rush. I was able to complete this review while waiting in the drive-thru line. It seems like the two lanes order would make things run smoother but it just seemed to confuse the worker. Now I'm excited for this new pico guacomole sandwich and tenders. Granted it's after midnight and options start to get limited during the week, so my eight minute total transaction time is Ok. I say just ok because there was only one car in front of me. Fries are hot and I got three sauces for my chicken tenders so I think my meal will be worth the wait. read more

McDonald's - New buttermilk chicken tenders - Fast Food Near Me - Union City, Georgia

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The worst place I've been to today I asked a Spanish lady in the red shirt to refund me my money and she said to me at 07:00am I can't stand you people and told me don't come back ever as if it was coming out of her pocket or pay check by far the worst manager I've ever seen I will never take me or my family to union city McDonald's read more

I'm not a huge fan of fast food, but this place is pretty good. If I'm running late and didn't have time to make myself breakfast or lunch at home, I'll stop by this place. I'm wary of fast food because they usually get my order wrong, which is surprising because my orders are really simple (i.e. #5 with a Coke Zero). I make no substitutions, I don't request things to be taken off, prepared a certain way or to be packaged a certain way. But most McDonald's mess up my order by giving me the wrong burger, forgetting it's a combo and worst of all, confusing Diet Coke for Coke Zero (as a Coke Zero addict, I can definitely tell the difference). But this place has never messed up my order. The drive-thru is super efficient, especially in the morning, despite the crowd. My maple & fruit oatmeal is always hot, comes with extra napkins and extra spoons. Today I was coaxed into a steak & egg McMuffin and it was surprisingly good. Served hot and fresh as well. And best of all, they don't mess up my Coke Zero. On a side note - I love that McDonald's now posts the nutritional information on all their food! read more

This entire store is ran by children barely age of 15-16, and EVEN THE SUPERVISORS ARE KIDS! Throughout the entirety of the day when i visit there is always long lines. The drive thru order takers are extremely rude and seem to never be able to listen properly. There are two young girls at the cash register and they're always fooling around. The restrooms and overall sanitation of this restaurant is beyond disgusting. You will spend 30-40 minutes here for a simple burger meal. Go to Senoia rd for better service overall. read more

I just spent 40 mins in line listening to my 6 year complain about how hungry he was in the back seat. This is unacceptable. Why does this only happen in our neighborhoods? When i got to McDonald's in Sandy Springs where I work.....5 minutes tops. read more

I waited in line for almost an hour I finally parked and went inside one of the girls that worked here was kind and let us in as we walk in theres this dude that was in the kitchen he was yelling at us telling us that it wasn't fair because we walked in we made our order and sat for almost 15 minutes after that they said we had to leave like wtf read more