I used the drive through and ordered a bagel breakfast meal. After getting on the interstate to head home, a 1.5 hour drive, my wife was going to hand me the bagel sandwich but noticed something very wrong ... mayo. There was mayo all over it. I do not like mayo as I find it disgusting. Besides, I know mayo is not on ANY breakfast sandwich. I invite the manager to contact me to discuss. Thanks for reading. read more

Checked out the new and improved McDonald's. Not sure where they had to tear it down and rebuild it and then did not add a play area for the kids. That's a bit disappointing since there's so many families in this area. Nevertheless they do have a very modern look now. The one fun thing is this table that the kids loved interacting with. Again not sure why they only put one in there. Everything is a bit sterile with the set up really encouraging you to use kiosk. I suppose if you go in there a lot it's probably easy. As far as service they did seem to take a long time to get our meals (we ate in) and then they brought out the kids meals first and left us waiting for a good 10 minutes. I'll also add that you can't get your own refills on drinks. I'm assuming you still get free refills but good luck trying to find a person to get it done in a timely manner. read more

McDonald's - Fun interactive table that the kids enjoyed. Unfortunately there's only one. - Fast Food Near Me - Waynesville, Missouri

Pick up at the counter order placed through the McDonald's app. Of course the three dipping sauce's weren't in the bag. Also no ketchup or napkins. So now I'm feeding my family soggy yet dry fries and crispy but overdone nugs with nothing to dip them in. And the kids are wiping their faces on the carpet. read more

McDonald's - Order summary - Fast Food Near Me - Waynesville, Missouri

I d9nt know ow why these people need more then $6 an hour. Its a bunch of kids that dont care about their jobs and yhe adults aren't any better. It took 20 minutes to get a milk shake and 2 large fries and the fries were cold so thay cant say it was because they were fresh. This is why you dont need to spend so much for fast food. 1 it isn't fast and 2 it isn't fresh. The GM needs to fire everyone and start over or get a manager in there that actually cares about doing his/her job right. read more

Brand new McDonald's, same old S h i t t y service. My husband wanted fruit punch, the guy said they do not have fruit punch with attitude. When my husband asked for the Hi-C fruit punch he was like "we do not have fruit punch, I just told you." I get not all restaurants are the same, but the one we would normally go to has 2 different types of fruit punch & Hi-C flavors. Our bad for asking a simple question. read more

Their food was hot and ready when I had gotten in the drive thru. Incredible hot fries. Loved how the service was so wonderful. Great parking spaces! Def my go-to!!!!!! read more

Brand new facility and the service is still bad. Was the only car in line and they made me pull all the way and wait for my food. Once more cars arrived I was the last one to get my order. Fries are cold and old. read more

Fire Payton, I gave her my sandwich in which because it was made wrong (ps I'm allergic to mayo), she said she'd comeback with a new one but I had waited 23 minutes for it and I left without my remade mchicken. read more

their workers are rude always giving attitude to costumers an messing up on orders an they act like we're lying when we ask for the rest of our food that they didn't give us lucky I check our bags everytime because we're always having this happen to us. It gets old management need to put their people in check.! Customers are always right. read more

A decent representative of this franchise. Pretty fast and tasty when all the cylinders are firing here. Obviously this doesn't happen all the time. Like most McDonald's, a specialty order will much more likely be fresh to you, but it's best if you order on the touch pads inside. read more

Literally the best McDonald's I've ever eaten at, I used to work here like 5 years ago and it seems they still put all the extra effort that other McDonald's don't. When you order from here expect a nice and juicy burger or sausage with quick and friendly service. And to those people that'll write 1 star reviews just because it's McDonald's don't forget it's fast food so it's not gonna be the same quality as a Korean BBQ and shouldn't be judged that way. So if you're looking to get something fast and good this McDonald's is your best choice from here to Texas. read more

Service was terrible. I received someone else's order instead of my own. The floor was greasy and slippery and the employees didn't know how the mobile app worked. The employees were also yelling and arguing with one another the entire time I was in the lobby. As well as taking medication while they were out on the floor. read more

As soon as I walked in Mr Xander took the ketchup dispenser and force feed me 1.6 gallons of ketchup then when my order was finally took (a triple cheese with only ketchup) he once again took an entire bag of ketchup and strapped it to my chest before deep frying me and serving me as a spicy mc chicken. service and environment was nice though read more

Damn........ after my hard times with the st Robert McDonalds, I thought I had hope. But yet again I order something specific, and get the opposite. 3 mcchickens with cheese and tomato paid for, and I do not receive that. Thanks, maybe I'll try lebanon next in search of getting what I paid for read more

McDonald's - two sandwiches on a table with receipts - Fast Food Near Me - Waynesville, Missouri

Im glad I didnt see the reviews before stopping. This place was on point! Very clean, super busy but very fast service and the food was fresh. The staff was very friendly too. read more

I mean....come on. Not only did we get a cool piece of paper with our burger, but we also got none of the right toppings and no drinks. This McDonald's has no joy. read more

McDonald's - This is just depressingly sad - Fast Food Near Me - Waynesville, Missouri

Went to McDonald's for breakfast today and they got the drinks right but the food was wrong it was someone else's food.

One of the many McDonald's that some how has made it an art to mess up your order consistently!!

One of the employees went to the bathroom and wore her apron in the restroom while she went.... gross. I walked out behind her and she went right back to the register to work. She did wash her hands for less than 20 seconds. Also gross. Disgusting. Since it's a corporation the food taste the same everywhere. This review and 1 Star is based solely on the lack of personal hygiene demonstrate by the employee and long wait time for our food. The drive through was so long, every single car was asked to go to the reserved spots. We have been waiting a total of 25 min in line, and waiting for our food, unacceptable for a "fast food" establishment. read more

Apparently counting to 20 is too difficult for these employees at this McDonald's. A 20 piece mc nugget should include 20 nuggets not 18. Thanks. read more

Took to long to get food and messed up my order they were rude to a customer and I had to pee the whole time not sure why I didn't use the bathroom but I'm blaming them read more

Every time I got there my fries taste old and stale. The chicken nuggets taste like they've been heated in the microwave. I specifically asked asked for fresh nuggets and fries this last time that I went. And they still tasted like they've been microwaved. read more

When you "eat" at McDonalds like I do, meaning I don't, all McDonalds are great! They have reliable and predictable drinks and fast drive thru service. It's a McDonald's... What more could you ask for? read more

This McDonalds certainly leaves so much more to be desired. The staff are unprofessional, particularly management getting short with employees in front of customers. Food items are forgotten in combos, service is slow - And, whatever system they use for drive through service is fatally flawed. Sadly, I won't be returning. read more

Really want to give them 0 stars. Was asked to pull forward to wait on fries. I pulled forward along with another vehicle. They brought out the other people's order, then another car pulled up and they brought out their food, then another car pulled up and they brought out their food and asked what I ordered. They finally brought out my sack, I asked if there was hot mustard (there wasn't) she goes in and comes out with another order when I realize I only have 1 fry as well, I paid for 2. The manager brings that fry and the sauce and doesn't offer to make it better, just says they are short staffed and they only have new people. When I call to talk to a manager, she goes well I apologized and if you're not satisfied you can go to St. Roberts. NEVER going to Waynesville McDonalds again. I'm surprised it's even open! read more

I've been to my fair share of McDonald's. This McDonald's is THE BEST ever. Every single time I come, I always always get fresh, hot fries. Fresh food. They are all very pleasant. I really do think this McDonald's is special.... because I've been there done that with long lines, rude casjier.... but this one is really great. read more

Holy crap service sucks orders are wrong all the time they just don't care. Order on app and they never can find order

Can't get an order right. Last night ordered two bacon cheddar Mc Chickens. Came without the chicken on both sandwiches. Today, I told them today about the mistake and they gave me two free sandwiches. Very nice except I ordered another sandwich with it, which I did not get. Unbelievable. Do I have to go back to the store twice for each order? No. But I do have to check my order every time before leaving. Check you order folks. These kids are challenged apparently. read more

I had to tell at the manager to get all my food a paid for. They missed three sandwiches and all of my codnements for my two twenty piece chicken nuggets. I did the hear drive through atteddent ask if everything was in the bag then I confirmed with her if everything is in the bag and she said yes. I went home to feed seven kids and only one kid got his entire lunch. everyone else was waiting either for a sandwich or sauce. Then I went back through the drive through beause I was in my panajamas and did not want to walk in the store and they still forgot one sandwich and gave me just two ranch dip my 40 nuggets. So then I ended up going in anyway to get my last sandwich and the rest of my dips. Then this manager acted like it was my fault I didn't get my food. So I called her worthless and went home to angery kids and $50 in cold food. I left a complaint with the company and the manager emailed me, never once tried to talk to me like a person only sent emails even though I left a working phone numberand but offered up a McDonald's gift card like I want to got back to another one their stores after this bullshit. I will now go out of my way to go to Wendy or Burger King. If wish I could give them negative -5 stars because I still never got my money back. F-U McDonald's. read more

Always horrible... Takes too long for crap or too fast to get crap. I really hate this option of food. Steer clear!

I have absolutely nothing good to say about this restaurant. Aside from them never getting the order correct, the management and staff are ignorant as hell, the food tastes awful anymore, if I could leave negative stars for them I would because they don't even deserve 1 and what's funny is all of these bad reviews are never going to make a difference due to they don't care enough to fix it cause they are still gonna make money ... Just another shark in the tank of life to screw people and one more thing why is the shake machine always down read more

These niggas gave me four gawd damn packets of sweet and sour and I asked for five, they also didn't give me my fucking 96 change back and when i got to the window they said there smoothie was broken and gave me a drink instead and didn't refund me for the smoothie I paid for, shit service. read more

A regular McDonalds for the most part, you will not get napkins or condiments unless you ask for them! The thing that really burns me up about this place is they always, always try to skimp on the fries, definitely ask them to make sure the fries are full beforehand. Service is relatively quick, no problems there. This is the only 24 hour restaurant in Waynesville Missouri. read more

This is the worst Taco Bell. They didn't give me my Baconator like I asked. It came in a tortilla.

As far as McDonald's go, this is a good one. The staff is usually super quick and my food has always been correct, hot, and how it is supposed to be. They are completely okay with people buying a small amount of food and staying for as long as they like as long as they aren't bothering anyone. It has more of a coffee shop decor which makes it feel comfortable. I'm only comparing this to other McDonald's, not restaurants in general read more

I am glad they are going to automated ordering systems I went in early in the morning when it was slow and the guy at the cash register was just rude. He so not great me when I walked in. So I said good morning. He still did not say anything. I ordered and there was no thank you or anything. What has happened to customer service. read more

Speaker way way way to loud. Food always sloppy and not always correct. Workers always on cell phones and never wearing gloves!

Made my stomach sick I had a quarter pounder. I think there is something wrong with the ground beef.

What can I say? It's McDonalds. It has a play place. It's food tastes the same, the service is on par, the bathrooms are clean. There isn't a huge amount of seating. It's McDonalds. read more

I have to give credit to the upgrade to the waynesville location. Service has improved and the place is cleaner. Food is your typical Mc Donald's and nothing special. Always pick this location over the St Roberts location. read more