This is a clean Culver's. When we first got there several staff members welcomed us in and we were…read morequickly told someone would be with us shortly. While we were at our booth waiting Heather came by with a custard flavor of the day sample. Then our food came. It was good. The fish wasn't completely crunchy but alittle greasy on the bottom. Still good flavor though. The burgers were good as well.

This place is a hit or miss on the food and the service. There are times where the food is…read moredelicious and great service. Maybe there were problems with personnel

This is for the Waynesville location: Edited 1/16/26: Responses to reviews are generic. No direct…read morecontact is made unless you escalate the issue. Edited 1/17/26: I received an email from Audrey Woods, Director of Operations for the owners (Weinbaums) of McDonald's Waynesville. The response was hostile in tone, reinforcing my concerns about a toxic work environment. I followed up to ask why I was blocked from the business's social media page after making a simple inquiry and to address the lack of communication and follow thru on her part. I attempted several times to reach someone from corporate regarding an incident that occurred at your Waynesville McDonald's location and wanted to follow up in writing. I went through the drive-thru to purchase a meal (11/9/24), and my card was charged for another customer's order. I informed the employee that this was not okay and requested that my card be refunded and the transaction reprocessed correctly for my actual order. Another staff member then came to the window and stated that a refund was unnecessary because the difference was only a "few cents". I explained that for transaction and record-keeping purposes, and based on being a business owner with extensive business experience, I preferred that my card be refunded and the correct transaction completed. I asked for her name, which she stated was Ann Horsey. At that point, the interaction escalated by your management Ann. The employee became hostile, closed the drive-thru window, used profanity directed at me and about me, yelling and screaming at staff and myself. She created a visibly hostile environment for the staff present and me as a customer. I was later handed a receipt very rudely after I asked for a full refund. I was then aggressively instructed to pull forward to the first window. I stated that due to the abusive incident, I was requesting a refund for the entire meal as I did not want that meal any longer. Staff was hostile again and insisted I pull forward while also stating that I had already received a refund on the original transaction, though no such refund appeared on my account. Eventually, an employee came outside to issue the refund. I recorded the interaction so there would be an accurate record of what occurred. The video is approximately five minutes long and is too large to send via messenger on Facebook, but I would be happy to email it to you for review if you would like. Additionally, yesterday I tried to reach out about this incident via McDonalds Waynesville social media page. I was blocked from the Waynesville McDonald's Facebook business page the next day. As a customer this is appalling to have customer grievances go purposely ignored. I want to be clear that I have never had any issues at this McDonald's location before. This was my first experience of this nature, which is why I felt it was important to bring it to your attention. I would like to know if any disciplinary actions has been taken for the November 2024 incident because scrolling through my news feed on Facebook to see her being praised was unsettling after what I personally experienced with her at your establishment. I have submitted formal complaints with corporate McDonald's, both owners to their messengers on Facebook, Scott Cone (General Manager) via messenger on Facebook and the Missouri Attorney Generals Office.

worst mcdonalds me nd my friends went here abd the egg of the sausage egg biscuit was watery like…read moreit was so bad and this girl employee pissed me off cause why did she mess up a coffee and we asked politely for more cream and she came back with the same one

I came to this location twice, both times the food was fresh & hot no complaints. Mobile ordering…read moreis the fastest way with no complications on your orders. I see a lot of 1 star reviews which makes this location not a good place to eat. Essentially it's still "fast food". I'll update my review if I come across anything worth changing the star rating.

Placed an order thru the app. When I got to drive thru I was told they hadn't received the order…read more So I parked and went in and showed employee that order had been processed. She would not fill order or assist in any way. I tried to cancel order but app would not allow me to cancel because order had been processed. I asked to speak to a manager. Employee stated she was the manager. She refused to give me her name so that when I called to get my money back I could say who I talked to .

Now I don't wanna hear it that this isn't Mexican food. You don't go here to have Mexican food, you…read morego here to have food made fast with a hint of Mexican flavor. We found the store to be particularly clean and the staff was very friendly. The young girl noticed we were having difficulty ordering from our app she came over and asked if she could help. We wanted to get a rice bowl but it says chicken rice bowl and on the app I couldn't make out if they offered any other proteins. She looked at our app and couldn't make it work either but on the kiosk it was much more simpler. The frustrating part that is when you hit check out it still shows up as a chicken bowl with added protein of meat. That seems like an easy fix. Why not just call it a Mexican rice bowl and let the Customer figure out the protein or no protein. Anyway, I found the need to be Surprisingly tender although it did seem like my wife got more meat in her bowl and I did. It's still a good value and it filled us both up. This one in Saint Roberts is much better than the one down the street in Waynesville.

The worst customer service and horrible employees.food was not good nor made right..called the…read morestore talked to some kid manager who just wanted to ask what the person looked like...seriously they need new management and all other hopefully better crew.

Unfortunately, many fast food restaurants have become mediocre at best. Today are food was hot and…read moretasty and served with a smile!

The Steak and Cheese Sandwich was filled with meat. Cheese was nice and melted and the bread fresh.read more

It was mid as you would expect the food wasn't fresh whatsoever and the workers made it very…read moreobvious they didn't wanna be there

I sat in the drive thru for 56 minutes to get my two biscuits and med hashbrown. Very poor service…read more Then I get home and have 5 tiny hash rowns in my medium container. No manager or supervisor to even come to the window because they know they would have several complaints. If I could give a negative rating I would. After several complaints on yelp and other reviews you would think the owners would handle it.

Im rating this review based on service. I haven't tried the food yet here so I will change the…read morereview once I do if I come across anything worth changing. Sonic hosted an event to take pictures with Santa which was so cool! the props were really nice. They even have hot chocolate & cookies for the kids. I loved how they did this for the community!!

Nothing but attitude from the workers working drive thru and the manager. How you can run a…read morecustomer driven franchise when you treat everyone that comes through with disrespect as soon as they pull up is beyond me. Giving people time to decide what they want and relay it through the drive thru speaker is a constant challenge, no need to throw attitude from the establishment in the mix. Will not be returning

This food court is incredibly vibrant--not because of the location, but because of the outstanding…read moreservice the crew consistently provides. I often walk in hungry and in a bad mood, but they greet me with a smile every time. I'll admit I can be difficult sometimes, yet the crew accommodates me without a hint of discomfort. The food is always fresh and delicious, and I especially appreciate the fortune cookies

I enjoy going to the FLW Panda Express! The food there is always hot and fresh and so delicious…read more The staff is always very friendly and efficient, while they were getting our orders out quickly even though it was busy.

Talk about customer service, Avery from papa John's was one of the most receptive persons I have…read moreever met at a pizza place. Most folks just mill around making the pizza without any personality. Granted I'm not looking for pizazz for my pizza. Although I'm looking for energy that's a little more then, " my part time job" kinda energy. Back to Avery, she was very down to earth and mentioned the Papa John policy and I feel that she was absolutely perfect in how she managed a decision to the request I made without compromise. She just earned a life time papa John customer even though I was the delivery man. Picking up third party. Thank you Avery !!!! Thank you very much, I was super relieved and grateful for your executive decision in my request.

Delivery service was prompt at almost a 5 mile delivery and the food was amazing... Perhaps the…read morebest pizza ive tasted around here. Keep doing what your doing. =)

I order from here a lot, but today my husband ordered a wrap. He's allergic to tomatoes and…read moreaccidentally selected "extra tomatoes" I tried to see if the store could maybe make a new one or try to negotiate something. They were very unwilling to help in anyway. I get that it was a fault on my end, but it was a $10 Sam which that is not coming out of their paychecks. Most companies offer money back if you didn't like what you ordered. I just think it was pretty awful of them. EDIT: I got a response from the actual Jimmy john team and they sent me a gift card of the Sam which amount. It was very kind unlike whoever works at the one on base.

Same review as I gave last time ! Food was great! I really have nothing else to say about the…read morerestaurant at this time. Thank you