Went for the first time in many years for the new Big Arch. Friday night around 5:30 and it was packed. Drive thru went quick and efficient. Order was correct and both employees I dealt with were very pleasant and polite. Burger was actually pretty good but fries weren't the hottest. Won't make it a habit but will return. read more

I ordered through the app took me 15 minutes from my home to drive to the location got here waited another 25 minutes for them to prepare the food, it's a Saturday night and they've got four people working the drive-thru line was wrapped around the building . Go inside to pick up my food 25 minute wait and I couldn't cancel the damn order or I would have. People were coming in after me and getting their food before me they've screwed up so many orders tonight it's not even funny they either need to hire more people or they need to get their s*** together. I would definitely recommend this McDonald's. Unless you like waiting a half an hour or more for your food. read more

Ate half of my sausage McMuffin sandwich this morning and found a long black hair in the sandwich yuk.

Did mobile order at 10:16 it is now 10:57 am and still haven't received 2 bacon egg and cheese McGriddle. People inside been ordering and they all have got there food and still nothing this is fucking horrible read more

McDonald's - Time of order - Burgers Near Me - Westminster, Maryland

When we first pulled into the drive-thru, there was at a good amount of people. The workers were also very nice. When the food came, they got everything right. The food was really good, and tasted very good. read more

This McDonald's always forgets something, don't even bother ordering sauces for your kids nuggets because you will not receive them.

Bad service, asked for a #7 meal and instead got 1 cheeseburger with no offer to get me the rest of my meal. Bad service, un-trained employees. This place sucks. read more

Communication is key when taking orders. If the person taking the orders can't understand what is being said, then maybe they shouldn't be working the intercom. Just a thought.... In addition the drive-through sucks. Perhaps taking the time to get someone to stand outside and direct traffic until the people who cut in line realize how the system works. This will also stop the idiots that like to bypass the line only to block the only exit of people leaving the parking lot. Not McDonalds fought but it is their fought that they have let it continue for so long. Orders are often wrong. But that could also be the communication issue (see above). Although double checking the orders on the screen doesn't seem to guarantee that is what you order is what you get in your bag. Positively pathetic! read more

This is the worst Mcdonalds I have ever been in. About 1 in 5 meals are not done right. There is a constant stream of angry customers coming in to get things fixed. People wait sometimes 10 minutes at the drive thru window to get their meal and then they may be wrong. They hire hispanics who speak no or very little English. Some hispanics there hate americans and openly show contempt. Management has systematically rid themselves of most of the white employees. They did it on purpose. Most of the hard working white employes got harassed until they went to Random house. Most managers are hispanic now except for one I know. The place is dirty. I see few families any more. About 1 in 50 customers is hispanic but they play hispanic music on the intercom. The place is dirty, service poor, waits long, and food often wrong. employees are on cell phones and talking when they should be working. Managers too. This Mcdonalds used to be good, we miss Don! read more

This McDonalds never gets my order right. I don't get it! It doesn't matter how small or big the order is, it will be missing something. Go to the BurgerKing in Westminster it is well managed and much better. read more

In my opinion - A trip to this McDonald's will ruin your going to McDonald's for life. They've remodeled the store, but it's a nightmare EVERY visit (not just an occasional bad visit) - it's every time. The parking lot is cramped and crowded, the drive-thru lanes don't route traffic effectively - so what you get quite often is a long drive-thru line and then some rogue person driving through the parking lot who whips into the drive-thru not taking into account (or maybe/probably they are just jerks) the long line of cars waiting. Many visits there will be a traffic jam in the parking lot (people can't exit the drive-thru due to cars trying to maneuver the parking lot - so, the drive-thru lanes never move.) The inside of the store is nice enough, but on a recent visit (a Saturday no less) there was a hand written note on the door that the lobby was closed due to staffing issues. What?? (see paragraph above - needless to say the drive-thru had already created parking/traffic issues in the lot) The food quality is McDonald's. It's pretty standard store to store, but sometimes they're a bit sloppy at this store. However, my bad review is not based on the quality of food. Based on being a visitor - this store clearly has some problems going on right now (and for some time). Personally, I think this store does a dis-service to the McDonald's corporation. Also, the corporation should know that this areas population is too great to only have the 1 store. The local store must have a protected territory (assuming), because many of the problems could be alleviated if there was another store. read more

McDonald's, when they do everything right, is a 3 star fast food joint. However, this McDonald's gets an extra star for NOT having socialist media CNN, MSNBC etc but showing fair and balanced Fox News. Thank you for your sanity! read more

placed a delivery order for double quarter with cheese, mc double, 5 ketchup and 2 bbq sauce. i got the dbl quarter with cheese meal and that was it. but hey i got napkins. great job for one part of the experience. Seriously can no one read a ticket at fast food establishments? I order and pay for an experience i expect that experience in return, i have worked fast food, casual dinning, and anything from remodeling to sales to IT. I loved the working in the food industry it was fast, consistently changing and challenging I made mistakes but damn everytime i go to Mcdonalds something is wrong, no napkins, straw, missing items, under cooked meals, arguing with staff because they cant be wrong when you tell them what you want o no not their faults. Reach out to them just so they dont make the same mistake with others and o no its my fault. I have cut out numerous places and this location is now one, and if you think that doesnt mean anything look at the Red Robin in Lakeforest mall in Gaithersburg, why did they close down? sales dropped and myself and everyone i could tell and think of stopped going there they closed years before the mall did. I dont expect anyone to believe this but i did work at that location knowing they would close. read more

Staff is rude and there is a major language barrier issue. I ordered in the drive thru, paid at the first window. Just to have them give me the wrong order and tell me that what I wanted was no longer available. They asked me if I wanted something else. I asked if they were going to refund me the difference and what does she say while walking away? "Take it easy". When she came back I said "I was asking you a question, you didnt answer me and told me to take it easy?" She says "I know, its fine" NO ITS NOT FINE?!! Wtf is going on with these people? I get home (5 minutes away) and my food is soggy and cold. read more

I was really impressed with the cleanliness of the overall location. Service was good and the wait time in the drive thru was very short may be 5 minutes on a Saturday morning was exceptional. The breakfast sandwiches Egg McMuffin and Sausage Biscuit was the freshest and best tasting I have ever had from an McDonalds. read more

Fast food joints are usually low on my expectations list, but this McDonald's is slipping lately and management should take note. 4th time in 4 drive-thru visits over last 5 months with a screwed-up order and/or a vehicle butting into the front of the line. They have tried to organize the drive-through at least with one solid yellow line that leads to the fork/2 lanes in the back, but people still disregard the markings on the pavement. And maybe if I ask for the Sriracha signature burger next time, I'll get the grilled pico de gallo chix sandwich I actually want. But I digress. Since I work on the hill behind this McD's and only have 25 minutes to inhale lunch on any day, I make do with whatever's in the bag once I open it (mostly I BYOL or skip lunch altogether). And both times the ladies working the windows are speaking in such a way as to indicate... well, please just learn sufficient communication skills so the correct orders are placed and distributed. Also the 2 of 4 times waiting *patiently* in the initial single drive thru lane and some winner zips around the rest of us and squeezes into the 2nd lane after entering from 140 are notable. FIVE solid minutes of wait time on Friday, 3/9/18, just past noon, and STILL 2 cars from front of que, when a mom-ish woman and her mini-van with Shiloh-MS-honor-student magnets cuts the line. So I'm thinking (among other things)... if your kid is smart enough to be on honor roll, you should be smart enough to conscientiously navigate the drive-thru. Management needs to do something about this, like at the nearby Chick-Fil-A, to keep inconsiderate drivers from butting in line. Not cool. So if you are behind me the next time I'm so hangry and desperate that I've defaulted to this McD's again, I apologize in advance for the 15-second delay while I open every item in my order to verify accuracy. But I can assure you at least I didn't butt in front of your vehicle while in the que. read more

McDonald's - Was looking forward to the pico de gallo grilled chicken artisinal or however-you-spell-it sandwich but beef w/Sriracha sauce is what I got. - Burgers Near Me - Westminster, Maryland

Absolutely the worst McDonalds ever. Third time I've been here since they renovated. Everything was cold and unpleasant including the employees. The whole drive thru experience took about 15 minutes. I ordered something plain. It wasn't. It also wasn't hot. The guy taking my money never made a sound. Just held out his hand. Then shut the window. Then the next one flung a bag at me. I finally got ahold of it. And i managed to block the soda that came at me after. Never, ever, ever going here again. What a waste of time and money. Before the renovation it was nice. Good people make all the difference. Hope the money the saved by ditching the old employees was worth it to someone. read more

A constant cluster fuck. Drive thru is ridiculous and orders are always wrong.

McDonald's is McDonald's.The food is the same, which is likely the main selling point. But this particular McDonald's has a drive-thru problem. Repeatedly, drive-thru diners cut in line. The system of having two ordering stations fed by one lane does not work here. It's either not clear or this community has a cut-in-line ethic, or both. read more

This is like the third time I've been to McDonald's in the past two weeks every time I go they always get my order messed up either they dont give me the right food or they forget it. It's so daam frustrating I'm done with them. They need to get it together McDonald's in Westminster has really gone downhill. read more

Mixed feelings. Normally the food is hot and good here. But it's slipping downhill of late. Staff is hard to understand,and twice I've gotten cold and soggy food. They're only half filling the box with fries, some times less than that. I wanted to get a Shamrock Shake here but every time I was told the machine was broke or they didn't have them. I REALLY hate that they screwed with the milkshakes. They used to be good. Now they are 1/4 the size at twice the price!!! But I think that might be all McDonald's now. This thing I hate most about this location now is that they got rid of the kids play area. The kids literally cried over it. There's not many parks nearby and the fenced in play area was great. I could sit at a table and eat and watch them burn off their meal. They don't want to go here any more now because it's gone. I really hope whatever idiot decided to get rid of it got fired. read more

It has its good days and bad days. The best time to go in is fairly late at night. (After Midnight) That's when to get the beat food!

This location is undersized and usually packed, today was no exception but the food was good as always and the store was somewhat clean. The management team knows how to work we'll and keep things in motion read more

Nice Mcdonalds, but the ice cream machine isn't broken and since when did they have a smoothie machine that breaks. Nice employees though

McDonald's is consistently amazing. Pleasantly mediocre in the best way. Every time I eat a burger I'm pretty sure a bald eagle learns to fly. It's the taste of America and freedom. read more

McDonald's is the worst fast food or any restaurant I have been to really the only reason I even gave them 1 star is because of the nice modern interior design. read more

Not so fast Morty, you heard your mom. We've got adventures to go on Morty. Just you and me. And sometimes your sister and sometimes your mom but never your dad. You wanna know why Morty? Because he crossed me. Oh it gets darker Morty. Welcome to the darkest year of our adventures. First thing that's different, no more dad Morty. He threatened to turn me in to the government. So I made him and the government go away. I've replaced them both as the de facto patriarch of your family and your universe. Your mom wouldn't have accepted me if I came home without you and your sister, so now you know the real reason I rescued you. I just took over the family Morty and if you tell your mom or sister I said any of this, I'll deny it. And they'll take my side because I'm a hero Morty. And now you're gonna go and do whatever I say Morty. Forever. And I'll go out and I'll find some more of that Mulan Szechuan Teriyaki dipping sauce Morty. Because that's what this is all about Morty. That's my one-arm man. I'm not driven by avenging my dead family Morty. That was fake. I'm driven by finding that McNugget sauce. I want that Mulan McNugget sauce Morty. That's my series arc Morty. If it takes nine seasons. I want my McNugget dipping sauce Szechuan sauce Morty. That's what's going to take us all the way to the end Morty. Season nine more seasons Morty. Nine more seasons until I get that dipping Szechuan sauce. For ninety-seven more years Morty. I want that McNugget sauce Morty. read more

the place was downgraded after renovation. much smaller and management sucks. we were charged double for w mistake on their behalf and we were talked down to after showing up on a half day. poor service, rude staff. would not recommend. read more