It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

I had a small leak on my dishwasher line and discomfort with kitchen under-sink valves that I…read moreconsidered temporary despite a previous plumber leaving them permanently. I'm a distance from Revenge's office so I told the dispatcher that it wasn't an emergency and they could help me the next time they're in the area. They were here the next day! I saw this in other reviews but scoffed. Boy was my negativity off the mark. Amazing. Why amazing? A year ago I called every local plumber for another small project. First, each said that as a new customer, I was a low priority and they would schedule me 2 or 3 weeks out. Give me a break. I hired a plumber from Glens Falls area who was here in a few days. I gladly paid travel costs because of the prompt service. In the end I thought the total bill might be high but I'm really not up to date on plumbing charges. Still, they responded quickly, they didn't complain about being a new customer, and they did good work. I'll call them again if I need help again.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Jason did a fabulous job very professional, and work was flawless. We definitely will not hesitate…read moreto use his services again when the time comes. I highly recommend calling Precision for any plumbing needs.

We have had the benefit of Jason's plumbing skills several times now. He is most professional,…read moreknowledgeable and courteous. He is prompt with returning phone calls; is a very skilled plumber; has been able to diagnose and fix the problem most efficiently. He truly is an excellent plumber; we would highly recommend Jason Joe & Claire

If you need any drain cleared or pipes done with professionalism hire David. Not only did he listen…read moreto my concerns, he did the job with ease and care, leaving no leftover dirt or mess and only left me with the beautiful sound of water draining into new clean pipes. It was a lovely sight to see. David is a reliable professional hire. Five stars!

Very Pleased with the service, David was professional and had extensive knowledge of the service he…read moreprovided, Rich.

Good plumbers are hard to find. Chris is a good plumber…read more I know squat about pipes. Hot water heaters are a mystery to me. Drains I kind of understand, but I tried to snake one once and it was a disaster. For plumbing needs, I call a plumber. The first plumber I tried came from one of the local Best of the Capital Region polls. And they were fine. But I didn't really like that the fellow who came out to look at the job and the fellow who came out to do the work were different people. Yes, I realize this is how a lot of home service companies work, and probably most consumers are fine with it. I'm fine with it too. I just like Chris better. Every time I've had to call on Chris, he could have taken me to the cleaners. Each problem had a potentially very expensive fix. But every single time, either through hard work, sheer determination, or just a keen eye, he's been able to get me out of the jam for much much less. When we left the area for a few months and had a family renting our house, I knew that I could call Chris and he would take good care of them. And he did. Most recently, we thought our water heater had died. We were prepared to buy one from him. But he told us there was nothing wrong with the heater. The problem was the circuit breaker box. But he knew a good electrician that he trusted. When a person of integrity give you a recommendation, it's wise to listen. And his electrician was fantastic. Prices are reasonable. Service is great. He's a friendly guy. Deeply knowledgeable. Dependable. Trustworthy. Really, I can't say enough good things.

Chris is an honest, knowledgeable, and dependable plumber. I have found him very responsive with a…read morecan do attitude, and he's exceedingly polite. His fees are more than fair and it's a true pleasure to do business with him.

I had a hot water heater issue leaking profusely had my heater changed replaced and other pipe…read moreissues James did a wonderful job I highly recommend excellent work thank you

I will start by saying James Leckonby has no moral integrity. I gave James 2 stars because he does…read moreknow how to put pipes together. However! I would not recommend James for any work beyond simple plumbing. Let me explain. Prior to Christmas, 2024 the water coil in our furnace burst shortly after having the furnace serviced (James did not do the service) , leaving our home without hot water and heat. We started seeking recommendations. An acquaintance of ours said he knew James and gave us James' phone number. I called and spoke with James. James came to our home, assessed the situation, and recommended a combi unit. Combi: meaning a combination of heat and hot water. James said he was familiar with combi's and had installed them for others. James prepared a quote to remove the old furnace and install a replacement. My wife and I thought the quote was too high ($12,000), but we felt having no heat or hot water and the fact that it was Christmas and with the weather below freezing we had no choice but to accept. We were afraid not starting the work immediately would cause our pipes to freeze. We signed the work agreement 12/19/2024. James hired two workers to remove the old furnace. Due to the old furnaces weight (cast iron) they decided to break it apart in the basement. In doing so, they left residue on the floor and the steps leading outside that will not cleanup with regular cleaning products. The floor and steps are now covered with cardboard. James installed the combi unit, but could not get it to run. James spent hour after hour trying to get the combi to fire up. Christmas came and went. We had no hot water or heat since mid -December. Due to the cold we were forced to purchase portable heaters to keep the pipes from freezing. On 12/27/24 we called National Grid and asked if they would check their gas feed. A service tech came and verified National Grids gas line was okay. The tech then asked James to check the gas valve in the basement that James installed. When James disconnected the gas line we found the valve was clogged with pipe dope. After removing the pipe dope and reassembling the gas line the combi was able to fire up. Forward , to spring 2025. The combi unit started to get occasional combustion errors. At the time National Grid had been working on the gas lines in the neighborhood. For that reason we considered their gas line work was causing air in the lines, thus the combustion errors. After National Grid completed the gas line work in September the occasional combustion errors continued. It was early October 1 when I contacted James Leckonby to let him know that the the combi was getting occasional combustion 003 errors. I told James they were occasional and we were able to reset the error code when necessary. I said he didn't have to rush over, but that I would like him to check it out in the next few weeks. We had an agreement. On October 16 I called James to let him know that the combi was getting 003 errors constantly and that we had no heat. James became a no show. He would make up excuses why he wasn't available. One time (October 30) telling me , "You"re not my only customer". Finally November 3 James shows up after 8:00p.m. The same time when the combi manufacturers Help Center closed for the day. It was quite obvious James had no idea how to trouble shoot or program the combi. At one point he disconnected a part without first shutting the water off and draining the unit, which resulted in water gushing all over. Well! That night was a bust, but James promised to return early the next day so he would be able to use the manufacturers Help Center. We had previously informed James that my wife had emergency surgery the week before and that I was going to have hip replacement surgery November 7. Therefore, we would not be able to continue to run down the basement to reset the combi. Here we are. As of this writing November 28, James has not returned, has not called and has not responded to text messages.

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

I called on the morning of a holiday (Veterans Day) after realizing my sewer backup would probably…read morenot remain mild for another 24 hours. They arrived about three hours later, snaked the main drain, and for less $$ than I expected for an emergency visit. Highly recommend.

I had a basement flooding in my basement on Sept 8 midnight and I found it out the next day, my…read morebasement was 15 inches in water. On Sept 12, Tom came in and fixed the discharge pipe and rerouted the whole pipe system for me. He was very careful, skilled, and explained to me in great details why my flooding happened and how it should be fixed. I was highly pleased with Tom and his company and I wish I could have had him service my plumbing in the past years when I ran wildly for an excellent plumber. Now I have found one finally - Empire State Plumbing and Tom , and his team. Thank you very very much Tom, for you excellence. Oh, forgot to mention, for the same 2.3 hours work, I was charged way much more in the past. Tom had a very good rate and the total amount he billed was very satisfactory. I saved a lot and I will stick to this company for ever. Philip Yin from Loudonville

Empire plumbing was not so good. I won't have them back for any future work and cannot recommend…read more I called to get an estimate, after doing extensive research on my issue/problem. The work I was requesting was an exact match for a job pictured on their website in the gallery of photos and in the 'before and after' section. I had spoken to another company and received a verbal estimate prior to calling empire. I asked for an estimate for a well pressure tank replacement, and knew that includes the pressure switch and T "pack". Was told that there would be a $90 dollar "dispatch/estimate" fee and they could fit me in at the end of the week. I questioned why I needed to pay for an estimate when I knew the exact problem, and solution and offered to send pictures of the job. I also mentioned it was close to the same exact thing (job) shown on their website. The office person explained that every job is different and they, the technician/plumber, needed to put eyes on it for any quote and that costs the fee. I had also asked if I went ahead with the work, would the estimate fee be applied to the work, and I was shocked to hear the response of no.I thought it was strange but scheduled the visit, because I basically didn't have water and I already had one other quote. I was told the tech would be there between 730-830 on the day at the end of the week. I asked if they would call before arrival and was told yes. The following day, it didn't sit right with me that I was paying for an estimate when i knew exactly what I needed, so I called back to ask. I also asked if the tech would be bringing the parts (new tank) with him so he would come prepared in order to reduce the time spent if I went ahead with the work. Keep in mind, my house would have no water during the installation / tank replacement. I also asked what brand tank they use. The person that I spoke with was the same that booked my appointment, She said she would ask both questions and get back to me. she didn't call back the next day, so I gave it until the following day which was the day before the appointment. She said they couldn't waive the estimate fee but if I went with the work and since I was a new customer, they could try to do something. I woke up on the morning of the appointment, earlier than I normally do for work, had the area all cleaned and cleared the night prior and put my pets away close to their arrival time. I had gotten a text at 1 in the morning saying they were on their way? Time was ticking and 730 passed. I got a call from the office saying the tech was sent on an emergency call and so my appointment was bumped back to 10-12 arrival now, instead of the 730-830. So I immediately asked? I won't have to pay for the estimate, right? Being that my appointment got post-poned, I already knew the job, and that I had taken time off from work and had pets for this appointment that was made and confirmed early in the week. She agreed that if I went with them for the job, then they would ask the tech to waive the estimate fee. I got a text at 1053 saying 'on the way' and so I started getting ready again, for the 11-12 arrival. After 45 mins, still no arrival so I called the office. I figured that the text saying on the way, meant they were on the way, or close. I was told they were coming from previous job in Hudson. Okay fine but Hudson is 45 mins from where I live and it had been close to an hour since I got the text. Text was at 10:53 am saying on way. I called into office around 1135. They showed up at 12:17, 1 hour and 24 minutes after the "on the way" text AND late past the arrival window time for the 2nd time after the original postponement. The tech apologized and explained he worked the overnight shift the night before and explained why I got the "on the way" text the night before at 1 am. He had clicked the wrong job the night before. Okay fine. Mistakes happen. I wanted to give the benefit of the doubt and start fresh & positive. I explained symptoms and immediately said he didn't need to see it (examples or symptoms) that he would go to truck to write estimate. Came back a short time later with a fixed price. The price was high and wasn't based on hours of labor, and instead was a "fixed price" based on the job. Now that is exactly what I asked for over the phone and the office said they spoke to plumber, office manager, and owner and to tell me they can't do that. Strike 2 or 3 or 4... I had no water, I asked what tank brand they use and he said it varies they couldn't tell me. I had them do the work and it took many many hours, but not of work, of mostly waiting & standing around. They left and left me with 3 new problems. I pointed out the one I saw during the "checkout" and he said he didn't work there or touch that so it wasn't part of the work or responsibility and it absolutely 100% was. I wasted a day off from work and spent hard earned money and am unsatisfied. The next day, no hot water.

I had Esposito & son HV do my semi annual HV service and could not be more pleased with the…read moreservice. Mr. Esposito did the service himself. It was the most thorough cleaning I have ever received. He spent more time on the cleaning than any other company I've had to my home. He was courteous and very informative, fully explaining what he did including before and after photos. I'd recommend this company for any of you HVAC needs.

My wife and I decided to add a portable generator to our electrical panel box in the event of a…read morepower outage in the future and after some research of reviews and estimates decided on hiring Pat Esposito to do the work for us. Pat completed the project in a timely and flawless manor. Truely a nice man with the best price as well adds to my reasons why I will use him again for future projects and would recommend reaching out to him for for any of your plumbing, HVAC or electrical needs.

Very happy to find a small family-owned plumbing shop that isn't private equity-owned. I called…read morethem to detect and fix a large-ish leak, and it turned out to be a toilet (as I sort of expected). I had a complete rebuild of the toilet for reasonable cost and a free return visit to tune up the work. Will be calling this shop again.

In our experience this guy was unprofessional. He never responded to our phone message but did…read morereach out when we emailed him through the website. He came out for the free estimate but then was super flaky about scheduling a time for our project. After a week or so he contacted us the night before to say he could come at 8am the next day. When we weren't able to make that happen we set up an appointment for 8am the following day. He texted the next day to say an emergency came up and we would have to reschedule. He then texted the morning of the cancelled appointment day to say he could come that afternoon. When that was not convenient for us he said it didn't seem like we were going to "gel" on this project and he would pass on it. Not sure why it was so difficult for him to schedule a firm time for our project. We were pretty flexible for weekdays and very flexible on time, just needed more than a few hours heads up.