One of the worst experiences I have ever had with a jewelry store. The owner was so arrogant and…read morepompous I wish I would have never even stepped in the store to see what he had. Not only that, everything seemed to be overpriced. I really didn't even get a chance to look around much because of the ungodly amount of rudeness I was shown. I asked certain questions and was immediately talked down to as if I were so uneducated that I did not belong in his store. I will gladly take my business elsewhere.

Sprays customer service on sales and repairs is amazing. They kept me informed through the whole…read moreprocess. Told me up front how long my repair could take. He repaired and customized my wife's ring and even replaced a lost stone. Very affordable and friendly. Will do business there for now on.

I have to admit, I try my best to avoid this trendy boutique in historic downtown Ponca City. The…read moretemptations within are just too great. Cute, affordable clothing of excellent quality, shoes, bags, jewelry, skincare...shall I go on? Shopping here, though, frees me from walking around town noticing that everyone else is wearing my very outfit. I prefer to leave that kind of business to the department store shoppers. Venturing all the way to the back of the shop brings you to the perfect place for primping, preening, and maybe even a refreshing, whole, new look! The business is a family affair where even the gentle, chocolate lab greets you personally! Stop in and say hello. You won't be disappointed!!

We had Jamie and Rosie do hair and makeup for our wedding: 5 bridesmaids plus bride and mother of…read morethe bride. The girls did such a fantastic job. They worked quickly and our styles were absolutely beautiful. I appreciated that for my hair (bride), Jamie made it look exactly like my "inspiration" photo. The bridesmaids' curls were still beautiful at the end of our reception 12 hours later. Our makeup looked beautiful, glamorous, and complimented each person's features. They personalized the makeup to what each person wanted. During the months leading up to the wedding, Jamie was always extremely responsive to texts, which was much appreciated. She squeezed an additional person in last-minute due to her being stood up by another stylist! They allowed us to bring brunch to the salon to eat while we got ready! In summary, I cannot recommend these ladies highly enough. They provided an excellent experience from start to finish.

Abby Jewelry is my go to store to get a battery for my watch. I went to the new store at 51st &…read moreSheridan. Beautiful store and the employee was very friendly and professional. I also purchased some earrings that was on sale. Thank you! Jacquelyn Simmons

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

Quite professional, the clerk was pleasant and extremely knowledgeable about clocks and watches…read more It's a family owned business and everybody works in the business and the shop itself. The shop is stunningly gorgeous with different clocks & period pieces. It was awesome. Needless to say I dropped off a piece to be repaired.

I tool my husband's small English mantel clock that was a gift to his parents when they were…read moremarried. The clock is about 112 yrs old. Grandfather's Clock gave me a price estimate plus repair time estimate. The clock was repair on time & at estimate price. I do highly recommend. Ann christie