Aureus Advisory Partners has been incredible. We contacted them for payroll and bookkeeping…read moreservices. They have been exceptional. Everything is accurate, on time, and clearly explained. They respond quickly and actually communicate what's happening instead of leaving you guessing. Our books are finally clean and our payroll runs smoothly every cycle. Highly recommend them!

I went by their location on 35 frontage rd by buyers in New Braunfels all signage on front door has…read morebeen removed not able to reach out to any as I was scheduled for an appointment last Tuesday tried to call to advise them I wouldn't make it as I was rushing my husband to Austin st. David's not able to get through unsure if she is still in business I better not get an invoice for not showing up for appointment as I could make contact to any my husband is still in hospital but now Kyle. When they did my taxes she did great job so unsure whats happening

Beware!!!!!! DO NOT USE THIS COMANY!!! Read the reviews on Google too! They are horrible! They…read morenever return calls and have kept our paperwork for months now with no communication whatsoever!!! THESE PEOPLE HAVE SOME SERIOUS PROBLEMS! Not sure how they stay in business.

Mr. Le doesn't answer his text or phone calls. When I finally got a hold of him to make an…read moreappointment to see him at his office, my taxes where done incorrectly from information he gave me. He said he would go over the paperwork to see what deductions could be made. Here we are April 14th and nothing from him, other than a text, "Sorry, I can't talk right now." Don't waste your time with this business.

Highly Recommended! They have a great team! They have been working on our Business & Personal taxes…read morefor 3 years already!

I made an appt knowing that $350 down was a deposit. I was told that would cover most of my costs…read more The office wanted to do an extension to change a house sale so I was advised (not by them) that just getting my taxes done on time would be best for me being it was on an easy form without itemizing anything. I wanted to be sure to give the courtesy to let them know I was going to finish on time with another CPA. They were obviously quite offended and charged me $1254.95 FOR AN EASY FORM! I am absolutely disgusted by this. I am in the process of filing complaints with the BBB, Writing Ken Paxton's office and trying to find a way forward with this. I have NEVER paid over $500 even with itemizing my taxes. I advise that anyone that is considering going here, to go ANYWHERE ELSE!

If you are looking for a CPA you can truly trust, I cannot recommend Stacey Buchanan and her team…read moreenough. She has guided us through every personal and business venture we've had, and her advice has been invaluable every step of the way. She is incredibly knowledgeable, thorough, and always takes time to explain things in a way that is easy to understand. Whether it's taxes, business planning, bookkeeping, payroll, or helping us make major financial decisions, she is always one step ahead and looking out for our best interests. What sets her apart is that she doesn't just "do your taxes"- She genuinely cares about your success. She is responsive, dependable, detail-oriented, and proactive. We trust her guidance completely because she is honest, professional, and always gives us confidence that we are making the right decisions. As business owners with multiple ventures, having someone we can rely on has been priceless. She has helped us save money, avoid mistakes, stay organized, and feel at ease knowing everything is handled correctly. We are so grateful to have her and her team (Cassandra is an ANGEL!) and would give them more than 5 stars if we could!

As far as getting the correct information , best information and top quality people to get you…read morehandled you can't waste time looking elsewhere for your tax and financial obligations to the IRS !! Bruce Lindow and his constituents hold a very high standard in professional tax care! I have used them for many years . I hope to use them for many more ! Jamie Cox Bandera tx

I had been a client of this firm since 2018 and had positive experiences, but this recent tax…read moreseason changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas.

Didn't callback even after three attempt. Guess busy and not taking on new clients…read more I am sure they are good but needed someone now to help with quarterly taxes

It's that time of the year again! I said I would return last year and sure enough I did! I…read moreappreciate them so much.

Excellent service and very professional…read more I recommend B & A service to anyone. Mike is very transparent in what he does. We took our taxes to him for an issue that I had remaining from our 2018 taxes and to do our 2020 taxes and he took care of it in less than one hour. We had taken the same paperwork to another tax company and in over a month we didn't get any real results and still wanted to charge us more than what we were charged by Mike. The only risk now is that Mike will probably have us as his customers for many years to come. Thank you Mike. Leo

The company I work for has used Chase & Chase for many years and they are amazing. Quick to respond…read moreand always very helpful.

We found Karen Chase through the Dave Ramsey ELP program. I met her about 2 years ago to help with…read moreour individual tax filing. Very nice lady and had the same values as Dave Ramsey, which I liked. The 1st year was good. My main wish with taxes is to make sure that we don't get a large refund and/or a big bill in April. The first year we ended up owing $500. Not bad. After that 1st year, everything went down hill, which will bring me to my conclusion that I would not recommend her for individual tax consulting and will more than likely reach out to Dave Ramsey to give my feedback. Her communication skills towards me was poor at best. It would take her weeks to reply to emails and that is after I sent her multiple emails. At first, she was always happy to help with our W4 (free of charge--as mentioned during our first meeting) to make sure that we were withholding the right amount for the year. She would then become unresponsive with any question that I might have. We had two big events happen with my wife losing her job due to COVID and me doubling my income, so we would definitely need a W4 change. I reached out multiple times to get this fixed, with no reply. I finally called her office to figure out the issue. Her receptionist went to the back to see if she was available. Karen told the receptionist to tell me to just, "claim 0 on the W4's." With no explanation. This was all during the COVID craziness, which we understood, but there was absolutely NO communication from Karen and we did not appreciate her telling her receptionist to give lackluster advice in regards to our W4. I emailed her back to express my concern with that decision, she later replied with, "Just FYI that this is outside our normal individual tax engagement, so I will need to send a bill for our time to work on this." A bill for a W4 change was never discussed on the initial meeting or during any meeting. This was extremely frustrating, especially since it was communicated via email. We also had issues with her not completing the tax return for 2019. Granted, we turned it in a month late after the original tax deadline, but then COVID happened and the tax filing deadline was pushed back to July. Even then, we reached out multiple times to Karen to get an update on our tax return and we never got an answer. 2 months after we submitted all of the paperwork to file, we finally got an email back saying that she has not started it yet. Absolutely pathetic! Again, I'm cool with the delay, but she never communicated her timelines with us. She was never transparent and we cannot work with someone who does not give 1st class customer service. We fired her finally and hired a new CPA quickly who said that he will never charge for W4 changes and would be happy to check the W4 every quarter due to me having a job that mostly consists of commission (lots of changes from a pay standpoint). Oh, and he completed our tax return in 1 week, which was outstanding. We later find out that our tax return came out to be $4,800, which is absolutely pathetic. Karen did not understand our wishes from a W4 standpoint and did a poor job with that. I will be sending Dave Ramsey a message because I am a huge Dave Ramsey guy and would hate for anymore of his listeners in San Antonio to experience this poor service from an individual tax standpoint. Our new CPA is Wes Crowley out of Orlando, FL. He is fantastic, has the mindset of a teacher and is always willing to help. He is easily accessible via text message and is always communicating with us on his plans for us. Her price to file is $350.