I previously had inpatient at their facility in Allentown. This was back in 2017. I spoke to a lady…read moreBobby Jo. She works the reception, she was nice at first and said she would help with my insurance to see what and if I was covered. She said she would need a few days and that she would call me back. Few days goes by and she would call us back and say, "I spoke to your insurance and I was looking through your paper work and you do have 30 visits." We questioned her are you sure cause I used my 30 visits inpatient. Nope you are all set I made sure you are covered, said Bobby jo. I said ok we will be in. Only thing is you have a $40 co-pay. I said no problem. We go there and pay my co-pay I get a receipt ever time I go there. The physical therapy I have been getting was not that great. Now that I have been going to Kessler, it is night and day. The types of exercises they had me do was ridiculous. Why? Cause they would show me to an exercise and they would leave me and take care of another person. For weeks it was like this. The same exercises every other day. It did not change. But at that time I did not think anything of it. I gained absolutely nothing from good Shepard. Their sessions was a joke only cause no one was there supervising you in how you are doing, why you are doing it and the results you should be seeing. Anyways my 30 visit outpatient was up. So after a few weeks later I get a bill from good Shepard. The bill was in the amount of $12,000!!!! I laughed and just was in aw. I called the accounts receivable and spoke to a Karen I believe. She said you had no coverage and it was up in September. I said Bobby Jo had called the insurance company and verified I was covered. Long story short they decided to cut my bill down to $3800. The lady Bobby Jo was nasty to us, she was saying I never had insurance and that I should of checked. I said then what about my co-pays? Where is co-pay money??? I have receipts for every single co-pay I spent! She had such an attitude it was unbelievable. We spoke to the director at good Shepard and told him what happened. He said he would look into this and get back to me. He emailed me back and says the balance is gone you have 0 balance. I emailed him back saying where is my co-pays? He said he will get back to me. Til today no one has gotten back to me. You see in conclusion, can't trust anything in Pennsylvania, that is why I went back to jersey. I learned my lesson. Good Sheperd is a good rip-off. Stay away from everything that is good Shepard.

From the owner: Good Shepherd Physical Therapy in Stroudsburg blends the service and outcomes you expect with the…read moreinnovation, imagination and smarter solutions you deserve. Simply put, our passion for physical rehabilitation means we work harder to help you chase your dreams and achieve your goals. We offer many physical rehabilitation services, including physical, occupational and speech therapy.

Richard is great. He's not like those other chiropractors who like to crack your neck! He is very…read moreknowledgeable and knows what to do it without causing more problems to your injury. He is patient and caring. I cringe every time I see videos of chiropractors, constantly cracking peoples necks! That's crazy! You could be paralyzed or worse die from an inexperienced practitioner.

Dr. Simeone has treated my whole family. He's not one of those quacks who thinks you need to pay…read morehim a thousand dollars a month to come three times a week "for your health" or one who wants you to sell you supplements and have you take martial arts lessons with them (our two previous chiropractors!). He has a lot of knowledge and experience and it shows. He gets whoever isn't feeling well back on the right track in a few visits. Plus, he's really nice, as is his wife, who runs the office. If you want a good chiropractor at a fair price, this is the place.

Physical Therapy- Physical therapists examine each person and then develops a treatment plan to…read moreimprove their ability to move, reduce or manage pain, restore function, and prevent disability. Physical therapists can have a profound effect on people's lives. Physical therapists work with patients to improve their movement and manage their pain. PTs use a variety of techniques to help their patients, including hands-on therapy, strengthening and stretching exercises, electrical stimulation, ultrasound, ice/heat, and much more. I've been working with therapist Leah, I can't say enough good things about her. She's personable and cares about you the patient.

A mark of an experienced teacher or guide is one where the student or follower does not fall under…read morea "one size fits all" style of instruction, rather the teacher takes into consideration where the student is regarding the instruction and their ability to go at a certain pace. This valuable quality is embodied when working with Sarita. As a client, you are an individual and treated where you are in the present, not under a strict regimin like everyone else.Sarita is not only good at what she does, she is very, very good.

Sarita is an amazing Therapist that keeps you motivated to get things done. She has changed lives…read morewith her work and gives exercises 1 on 1 that are fitted for you.

Clean building, courteous staff and low wait time. I appreciate these things coming from the "less…read morethan professional" places I've been to back in NYC

St. Luke's Care Now is a better choice than an ER visit for medical needs that are not life…read morethreatening. No appointment is ever needed and care is provided at a lower cost than an ER visit. Just walk into the location nearest you. St. Luke's Care Now offers extended hours, making this an ideal choice for fast, convenient urgent care when your primary care doctor can't see you immediately. For your convenience, St. Luke's Care Now locations offer common over-the-counter products and prescription medications. Had a great experience , I needed to her lab work and an x-ray done. I was in and out within 35 minutes. Very impressed.

I cannot say enough about Dr. Millman and the staff at Bethlehem Rehabilitation Specialists. I…read morehave been a patient there since early February and have found the care second to none. Dr. Millman is knowledgeable and down to earth. He has worked WITH ME, in that once an exercise is introduced, he builds on the technique rather than assuming that that I got it the first time. I have seen a BIG improvement in my range of motion and in my ability to minimize my own neck discomfort. The office staff is professional and friendly. They go out of their way to accommodate scheduling needs. All in all, Bethlehem Rehabilitation Specialists runs like a well oiled machine. I have already, and will continue, to recommend them to friends and family!

I highly recommend Dr. Millman and his staff at Bethlehem Rehab. Specialists…read more Dr. Millman genuinely loves what he does and it shows by the way he cares for his patients and interacts with his staff. I looked forward to going to my therapy sessions. Not sure many people can say that.

My mother was admitted to Whitestone after a weeklong stay at St. Luke's Hospital. As previously…read morementioned, the staff is overworked. However, the staff treated my mother with care and looked after her needs. They dressed her in the morning, brought her ice and water, brought her meals to the room (by request), and were always friendly doing so. If I asked them to look in on her, overnight, they agreed enthusiastically. Meds were distributed at the appropriate times. Physical Therapy was daily or twice daily. The therapists were friendly, encouraging, and thorough. There were daily events, such as bingo, 'bowling,' and music events. Food was mediocre at best. This is the one area that can easily use improvement. As also mentioned, my mother's hearing aids disappeared, and only one re-appeared a few days later (UPDATE: One month later I received a call that the hearing aid was found. Thank You Dana!). My mother received a nice blanket, as a Christmas gift, from Whitestone. After a 13-day stay, release was on New Years Eve day. There *was* a slight mix up, as it seems the folks on duty weren't expecting her release. But, after a short wait, and some calls, we moved on. Whitestone arranged for my mother's continued, at home, physical therapy, and have checked in on her progress. Hats off to the employees here. It's a thankless job. They do it. In these type situations, it's easy to find things to criticize. Whitestone impressed me, when I was expecting very little. Thanks to you all!

My family had an extremely disturbing experience at this facility, to the point that we filed a…read morecomplaint with the Pennsylvania Department of Health. If I could give zero stars I would. My mother, who suffers from MS, COPD, and end-stage coronary heart disease, was sent here for rehabilitation and stayed for only one night due to the level of neglect she experienced. During her first night, I was on the phone with her when she began having significant difficulty breathing. While I remained on the phone, she repeatedly pressed the call button for assistance, but no staff member responded. She then began calling out for help multiple times and was still ignored. I personally attempted to contact the nurses' station and spent over an hour repeatedly calling with no answer. The facility's phones also appear to shut off after a certain hour, making it nearly impossible to reach anyone in an emergency situation. As my mother's condition worsened, she became terrified and believed she was going to die. All I could hear over the phone was her crying out for help while no one came to assist her. Ultimately, my mother had to call an ambulance herself. When EMS arrived, staff allegedly attempted to prevent them from entering and dismissed my mother's medical distress as though she was overreacting. After being transported to the hospital, doctors discovered she had a massive fluid buildup around her heart, which was causing her severe breathing difficulties. Had she not advocated for herself and called 911, the outcome could have been tragic. Based on our experience, this facility demonstrated a shocking lack of urgency, compassion, and medical responsiveness toward a critically ill patient. Families considering this facility should thoroughly research and proceed with caution. The staff's negligence and incompetence nearly resulted in my mother losing her life.

I have dealt with these places for years now on behalf of my mother (five facilities in this…read morearea). All of them I have experience of have issues, but depending who is on and what kind of day they are having, this is the best of them. i realize it is a no win situation for many residents, and their caregivers have a lot to deal with but many (not all of course) of the staff here have a good attitude and are very supportive .

I receive numerous phone calls from this center a day, presumably from one of the residents who…read moreappears to be nonverbal and simply leaves voicemails moaning at me (since phone numbers can be blocked but apparently voicemails cannot). The staff, of course, cannot pinpoint who is this and cannot stop them from calling me beginning at dawn each day, but I certainly have thoughts about someone who seems not be in the best of cognitive or physical health having unrestricted access to a phone and being so unaccompanied by any staff or family members that they can make calls as frequently as every 10 minutes for hours a day to random numbers and no one is ever in the room with them to notice and redirect them.