This practice has been very accommodating whenever I needed to be seen. I was referred here by a…read moreback surgeon to avoid surgery. Their decompression table helped relieved the pain to the point where I was able to move again. My quality of life improved tremendously after a few visits. If I ever needed to get in, they worked me in right away. I was even able to get in immediately with an unrelated issue. Everyone from the front desk to the doctor are very kind and helpful.

I thought the consultation process was done very well. Dr. Zagst did a good job and listened to my…read moreproblems and tried to help correct them. My only problem was I paid $50 for the consultation fee, then Dr. Zagst was unavailable for my next appointment, then they canceled my next appointment because of the weather, and then the receptionist scheduled me for the wrong chiropractor!! So I only saw Dr. Zagst once and I paid my consultation fee for nothing! When I asked for the fee back the office manager refused. Very unsatisfied. Does not pay attention to patients. Dr. Zagst is I assume a good chiropractor but the office was not helpful and ruined my experience. But also, shouldn't Dr. Zagst be wondering why he hasn't seen his patient again?

I cannot say enough good things about this practice. First, I have never waited more than 5 minutes…read morefor any of my appointments, ever. I'm pretty sure that is unheard of. The triage nurse, Jennifer is seriously the nicest most helpful person when scheduling appointments or if you just have questions, she is the best. Krista was my ultrasound tech, and she made me feel so calm and relaxed. Every midwife I had an appointment with was so personable and kind (Especially Amy). These women really and truly care for their patients well-being. They treat the whole person, not just the pregnancy. I am in tears as I write this because we are moving for my husband's job out of state, and I am so upset I cannot deliver my baby with one of these women. You will never regret going here, I promise.

I recently scheduled my annual check-up for this location. I decided to use midwifery care because…read moreof the increased personal attention and openness to non-traditional / homeopathic treatments. My first appointment last year was exactly what I expected / wanted; however, this year, I guess due to combining with another practice, the staffing is lower and they are not able to provide the same level of service. I arrived 10 minutes late to my appointment (traffic and life). I called on the way to let them know that I would be late, but was on my way. I was told that there was a 15 minute window, so I should be fine. I interpreted this to mean if I got there within 15 minutes of my start time, I would be fine. I arrived 10 minutes late, and waited to check in. The receptionist was checking out someone and had a very lengthy conversation. I asked the other lady behind the desk was that the only place for me to check in. She confirmed that no one else could help me. Once it was finally my turn, I was told that I was 15 minutes late and could no longer check in. I told her that I had arrived 5 minutes earlier, had been waiting and was told via phone that I could be seen as long as I got there within 15 minutes. I was asked who I had spoken to, I did not get the persons name, but was consistently asked for that name as if: #1 I was not telling the truth, or #2 knowing that name would magically get me in for my appointment. The receptionist tried to go back and speak to the midwife on call and said that it was actually only going to be a 15 minute appointment, she was already running behind and would not be able to see me today. I could understand this policy if it had been explained to be before (I've been a Novant patient for 3 years, never heard this before) and if I had never had to wait to see a doctor / midwife before. Never in my time going to the doctor have I been seen exactly at the time of the appointment or not been asked to wait 10, 15 or even 20+ minutes to be seen. Also, having driven from Charlotte specifically for midwifery care, I did have an anticipation of an appointment longer than 15 minutes (my appointment last year was 30-45 mins.). The receptionist then asked if I could wait around, get lunch and be seen at 2pm. While I appreciate her attempts to help me, that infuriated me more because there was the assumption that I could just hang around until the doctor was ready. No, I cannot wait that long, I had to go back to work. Again, I acknowledge that I was 10 mins late; however, I do not feel that staffing structure and procedures are adequate to meet the needs of the patients. I let the receptionist know that I was changing caregivers, because I did not appreciate how this situation was handled...had to overcome several obstacles to get there and expected better service care from Novant and from a practice centered around midwives...or just one midwife...which is all that is left.

The staff were all kind and helpful and helped me check in as they saw that I was not feeling well…read moreand I needed assistance. I really appreciated that because I was not thinking at my best. Brian Jammel saw me and was very empathetic and caring. He recommended a medication and said this would immediately help with the symptoms and make me feel better. He offered a prescription card through Pfizer and said there were times insurance didn't cover the medication and to use this card if I needed it. I really appreciated this because I would not of had the funds to pay out-of-pocket for that medication. As it turned out I needed the card as my insurance did not cover it. So thank you so much for that. Brian was very caring and made sure I didn't have any questions before I left and took very good care of me.  I highly recommend this  urgent care.

Brian Jammel is the G.O.A.T. Excellent staff. Efficient…read morecare. Prompt, thorough, and unimpeded. Been here multiple times for a multitude of issues. Each time it was friendly, professional, and exceptional teamwork. Urgent care that is urgent and caring. Something they aren't able to do, few and far between, they have the recommendation for it. I have yet to be steered wrong. Shout out to my PCP, Tamara Surey, for recommending AFC to begin with. 11/10

Back to back chiropractic group has saved me from having so many aches and pains. No matter what my…read moreissue is (sore neck from sitting at a computer all day, sore shoulders from sleeping on them, sore knees, and golfers elbow) I go in and I leave feeling amazing. I wouldn't say this if it wasn't true. He's performed general adjustment, dry needling,and suction on me. My whole family comes here. The people are so friendly and I always leave feeling better.

To be fair I firmly believe in Chiropractic Care as an overall approach to holistic health, and I…read morehave for over a decade. My family and I visit Back2Back in Mooresville on an as needed basis and we have for many years. Dr. B and his team of professionals always deliver the utmost in care and therapy. After my recent adjustment I discussed an issue I had been experiencing with leg cramps. I had been having severe leg cramps for the past 4 months, and I discussed this with Dr. Curtis. He recommended a supplement regime consisting of Magnesium and Liqua-D. (Liqua-D is a liquid Vitamin-D supplement and Back2Back keeps it on the shelf.) My leg cramps and symptoms disappeared within 48 hours!!! Keep up the great work!!! See you in a few weeks!

Matt is by far the best I have been too! I have seen plenty of chiropractic doctors over the years…read moredue to injury's while in the service and Matt is the only one who has actually provided exceptional care. Highly recommend

Easily my favorite Chiropractor in the Lake Norman area. Dr Antonelli is incredibly knowledgeable…read moreand helps to solve the root cause of pain, not just fix for the day. The staff are all very welcoming and super professional. I've had terribly experiences with other chiropractors but could easily recommend this team to anyone!

Great office! Love the Dr and staff! Over 20 years experience. They have always taken great care of…read moremy whole family.

I come here on a regular basis and have always had a great experience. I leave here feeling much…read morebetter than when I arrived. They listen to your issues and are always attentive to what your body needs. They start with the massage bed and I recommend #1. It's definitely a stronger treatment but well worth it. Then in with the doctor for the adjustment. I would highly recommend Benningfield.

I highly recommend Carolina Specialty Care, especially Melissa Bellamy, ARN. She's a ray of…read moresunshine in the medical field and will listen. (Always a plus.) The office is clean and bright, and every worker I've encountered, from the front desk, the lab workers, to the medical assistants, have been friendly and helpful. I have never had any issues getting Rx refilled. They are always busy, but not crowded, thankfully, and if you need to get in between regular checkups, you won't have a problem.

This is the most disorganized, uncaring office I have ever dealt with. I would not recommend them…read moreat all. They can't keep staff and they switch appointments without consulting you and will not return phone calls when you call.

The whole office is amazing. I had to bring my son with me and they loved on him that he was one of…read moretheir own. From start to finish absolutely outstanding.

This place is so great! Both Doctors are absolutely amazing, great at what they do and truly care…read moreabout their patients!