My husband and I purchased our first home in March/April 2026. We started the process intending to…read moretake things slow, but quickly found our ideal home within days of securing our realtor and needed preapproval fast. As veterans, we initially pursued a preapproval through USAA, but unfortunately didn't receive the level of follow-up we expected. Our realtor recommended a few lenders, and Brendon immediately stood out. Not only was he quick to act, but he was personable and genuinely invested in helping us from the very beginning. As first-time homebuyers, we had a lot of questions, and no question ever felt too small. He took the time to walk us through everything in detail, whether it was a quick 10-minute call or a longer conversation. He was incredibly responsive (often replying within hours) and set clear expectations throughout the process. As veterans, it meant a lot to work with someone who truly understood the VA loan process and could guide us confidently. One thing that really stood out was how he supported us when we submitted our offer. He personally connected with the seller's side to vouch for our financing and strengthen our offer. We truly believe that level of advocacy helped solidify our offer being accepted. The transition between Brendon and Josh on the Neighborhood Loans team was seamless, and both of them checked in regularly to make sure we felt informed and supported. Their level of service made what could have been a stressful experience feel smooth and manageable from start to finish, and we were able to close on time without any surprises. Bonus points for the handwritten notes, thoughtful closing gift, and the personal touches throughouht. They truly made the experience memorable. We would recommend Brendon and his team to anyone, especially first-time homebuyers, without hesitation.

Jeanne Gorey was my loan officer during the refinancing of my condo in April 2026, and I absolutely…read morecould not have been more pleased with the experience. Her knowledge of the lending process, attention to detail, and commitment to customer service were evident every step of the way. Throughout the process, Jeanne was always available to answer my many questions, and to explain the various stages of the loan. As we know, refinancing can be a complex and sometimes stressful experience, but her professionalism and communication made it much easier to navigate. I always felt confident that the process was on track and that I was well informed about what to expect next. For anyone looking for a loan officer in the Chicago area, I would highly recommend Jeanne. Her expertise, responsiveness, and dedication to her clients are second to none. -Paul L.

Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

The team here at Market Place Mortgage truly have you at mind and are one of the most upfront and…read moretransparent companies I know. Everyone works hard and they treat you like family. I worked with Gavin the owner numerous times and he's always been available to answer questions no matter the time. I've also recommend several friends to him that have closed deals and found this company truly of value. They will help you make you home dreams come true and make the process so easy. I highly recommend them for your mortage needs!

Let me start out by saying Thank you, Gavin, for all your dedicated help and countless emails I…read moresent you over these two years.  My husband and I started working with Gavin roughly two years ago, wow did we not really know how bad of shape our credit and financial situation was until meeting with Gavin. Gavin assisted us with developing a plan to achieve our goal of being a homeowner and also understanding how to pay off the house in a 15-20 year time frame vs. the traditional 30-year loan. I would have never considered it, but when he ran the numbers on a few houses to show us the price difference, it's completely the way we will be going. Sadly, we have relocated due to our job to a state where Gavin can not be our lender at this time, but I would never be in the position to purchase our dream home without his dedicated guidance.  Take the time to listen and take notes when talking with Gavin, you will come out ahead of the game just like we did, you have to remain focused! Gavin also set us up with a credit repair company that was amazing, they rocked it with getting mistakes corrected or even the deletions that were old that were still impacting our credit score. We are now in a position to purchase a house without having any PMI!  Gavin, Jereme and I appreciate the service you provided to us from the bottom of our heart! Keep up the good work and your passion for helping others is your true character.

So we were lucky enough to have Michelle as our mortgage consultant and I'll tell you right now…read morethat we could not have been more satisfied. My wife and I are older now and really dont know anything about this stuff, so we had to take a shot and put our trust in someone. After talking to several companies I decided that Michelle sounded the most trustworthy and thank god I was right. Was something about the way she carried herself over the phone. Too keep this short. I'll say she held our hands throughout the entire process and made sure we would understand everything. She got us exactly the rate we were hoping for which saved us almost $200.00a month. On what was a $750.00 a month mortgage I'd say that's pretty amazing. So, In closing , all I can say is that you will absolutely not find a better and more honest person to go through. Smart Mortgage should damn well be proud to have an agent like her working for them. And to us , that makes Smart Mortgage the only way to go , especially if your older like us and need someone you can trust. Thank You Michelle, Your the Best Bruce and Barb Baxter

Smart mortgage center made my experience of buying my first home so wonderful, Brian Noe worked on…read moremy loan and he was fantastic, he was understanding and explained everything to me step by step and made everything so comfortable for me , I recommend smart mortgage to anyone looking to buy a home and ask for Brian Noe, you won't be disappointed, I closed today on my first home thanks to Brian Noe and the processing department, I'm truly grateful

We worked with Larry and his team for the purchase of our first home; we were very pleased with his…read morewillingness and devotion during the process. The team at Prospect is extremely committed to taking care of the customer which made entire process very comfortable. We closed in 30 days, and could not have done it without Larry, Cory, and everyone at Prospect. We would definitely recommend Prospect & work with them on future deals.

I would give no stars if I could. My boyfriend and I are looking to purchase a house. We were…read morereferred by our realtor to Jesse Byrer. After having lengthy discussions with him about our personal information, sending all of the documents he requested to his very flighty and clueless assistant, and further discussions about what he thought we could get approved for, it has been months and still no pre-approval/pre-qualification letter has been sent. This is after numerous request attempts. A waste of time. Maybe because we are only looking to buy a 300k house is the reason why he doesn't have time for us? Not worth his time? Either way, I wish I would have known this because we wasted a lot of time getting documents to him and his assistant with NOTHING (and I mean nothing) in return. But I am a true believer in the saying that "things happen for a reason" because after receiving no responses and dealing with an assistant that acted so confused about our simple loan, we asked around and were referred to another company. Had a pre-approval letter in our email within minutes of getting off the phone. I still receive junk email from Jesse. And for what? He didn't help us with anything so why am I still receiving advertisements from him? Don't waste your time like I did.

If you're looking for a mortgage lender in Glen Ellyn or anywhere in the Chicagoland area, Dan's…read moreyour guy. Dan really cares about helping people and isn't just trying to close a deal. If you're buying a house, trying to figure out your options, or just want someone honest to talk to about interest rates, I highly recommend giving Dan a call.

This is the second time I've worked with Dan Rock and his team and I was even more impressed this…read moretime around. To be in the middle of a pandemic and still be on point with everything is mind boggling to me ‍ His team did not skip a beat, and everything ran smoothly and efficiently. I will continue to tell everyone I know about this wonderful team !

I closed yesterday on a larger home for my growing family and was an epic experience. After…read morewaiting much longer than I should have, I reluctantly started the process. My experience buying my first home was a bit stressful so I dreaded the experience. Matt did everything he could to make sure that the process was seamless. He was responsive and highly knowledgeable. My file was not easy...there were a few twists...but Matt got us closed in about 30 days from the inspection and final agreement with the seller. I am so grateful and happy to start the next chapter.

From the owner: My mission is to deliver excellent service and provide you with an extraordinary experience. First…read moreCentennial Mortgage is one of the most respected and referred lenders in the communities which we serve; both by real estate professionals and clients we work with. My priority as a mortgage loan officer is to not only help get you the best suited loan for your unique situation, but to ensure you feel comfortable and confident from the start to the finish with the process.

We are in a strange situation, where we can afford a house but are unable to get credit due to…read morebeing self employed. We spoke to Pam Hynes - Pam went above and beyond in helping us find the right people to get us into our dream home. She is professional, kind, clearly knows her stuff and treats you like a real person - which we are finding is a really important part of this journey. We can't thank you enough.

Haily McMillion was unresponsive to text, or emails had to get a second mortgage someplace else…read more Lost three homes playing games. Now I have a loan in hand and when the next house I like pops up I do not have to wait on anyone.

I've been in real estate for a little over 10 years and I can honestly say that Maureen is the best…read morelender I've worked with. In May I was going to sell a house of mine and roll that into a new home as my primary residence. As the market changed I ended up needing to hold off on selling. It was during the underwriting process where we made the change to keep my house and still proceed to close on the new house. Normally a change like that in the loan would kill the deal. With DTI changing and many other factors, she still was able to get me to close on time. She's very responsive and actually knows what she's talking about. She knows exactly what needs to be done to get to the closing table and I'm happy to work with her in the future!

Maureen made what is normally a painful experience into one that was pleasant and turn key. She and…read moreher team provided regular and timely email and text reminders of each part of the process. Maureen was always an accessible resource, which made me feel like a priority. I've already recommended her to two of my business partners. If you want a one stop shopping experience look no further.