Super helpful and knowledgable. Was prompt and got a part for me in short order. I've used him…read moretwice now for a fridge and a dryer and it's been a huge life saver. He is very friendly and efficient in what he's doing. Talked me through the whole thing so I got to learn a thing or two about what had gone wrong. Would recommend.

they never return a call. o called them at least 5 times to come and see the oroblem with my…read morefridge. no results.

Very positive experience. We live in Wetaskiwin and had a problem with our broiler element, which…read moreblew the controller unit. We ordered a new element and controller through these guys, and when i went to pick them up the lady in the office tested the old element and found it was OK, and didn't sell us a new one. We still couldn't fix it, and so had the guy come out to service it-very simple fix and only $84 including mileage to Wetaskiwin. Very happy

From the owner: Business established in 1986 -- Servicing of major appliances -- Guaranteed customer satisfaction.read more

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.

Always find them very helpful and an excellent referral partner. Everyone we hae ever referred to…read morethem has been well served

I go to Dorothy's store about once in three years for parts or advice. I believe she is a no…read morenonsense one person operator for the most part and doesn't have time to molly coddle people who waste her time or don't know what they want. If you expect the polished slick sales person go somewhere else. I think she's a sweetheart and treats you well if you respect her for her for the service she provides. She's ordered parts for me, called when they came in (always on time) and the price is right.

BEWARE!!!! We had this company come out to diagnose our…read moremicrowave issue but didn't even pull out the microwave to properly diagnose. He told us we needed an inverter which would cost $700-$800 and to contact him if we decide to proceed with the parts. We paid him for his initial diagnosis & later called him to proceed with the repairs. He wouldn't return our phone calls and still hasn't to this day. We had to contact another repair company who properly diagnosed the issue as a burnt out door fuse for less than half the cost of what Jay's Appliance Service quoted us. Jay's Appliance scammed us out of our initial payment thus we strongly recommend NOT to use this repair company!!!!

DO NOT HIRE THIS MAN!…read more We had him come out on June 25th to look at both of our dishwashers that were not working. He said one was a pump and one was the main electrical board. Quoted us $700-$800 to fix both and asked for a $225 deposit. Paid him. He said he would order the parts and get back to us in a couple weeks. His return would depend on part availability. Understandable. No follow up, no communication until August 8th when I messaged him for an update. Was told he had a death in the family but would check on our parts the next day and get back to me. No answer, no response. My husband started texting him mid September. He said he had Covid but he would check on parts and get back to us. Eventually, he stopped responding to my husband's daily follow up. Three months and absolutely nothing done. I messaged him and asked him to refund my deposit. No answer. Do not waste your money or your time. Other reviews state this is a cycle of behaviour.

I called J&M and had the pleasure of speaking with Lucas regarding my Samsung fridge. He had a tone…read moreof professionalism and understanding of the problem immediately and managed to troubleshoot and correct the issue in a very non rushed manner. His expertise exceeded Samsung Customer service as after 30 minutes on the phone with them I got nowhere. They were please r but no cigar.

Called to repair oven stuck in self clean mode that's completely inoperable. He came Sat morning,…read moreSpent 10 min "investigating" and couldn't figure out the problem, claiming "it's a control board" (great there's like 7 of them, which one?) Paid $80 for nothing, they said they would contact the manufacturer and get part and call us on Monday. Monday turns into Tues, and into Wed. No call back. We call them, they promise to call back, nothing. No return calls. Very unprofessional. Friday call turns into him telling US to call manufacturer to get a part number. Part number for what? He never identified what was wrong. He did nothing. I would avoid this guy. Doesn't know what he's doing. Doesn't call back. Just took our money for nothing

I requested that the service person investigate why I was getting so much lint on my clothes in…read morethe dryer. He gave me a quote which seemed reasonable, so I booked the service. Loi Nghiem came; he couldn't find anything wrong. He said he could give me 10 dollars off the 90 dollar service call if I paid cash. He also cleaned underneath my stove (40 dollars- a discount of 30, he said). He refused to give me a receipt because he gave me a discount. I am reporting him to the cra and consumer ripoffs. Obviously, he is not claiming the money on his taxes. What a jerk. It is illegal to not provide a receipt when a customer requests one.

We booked an appointment that matched both our schedules even though he offered to come sooner!…read more Loi was on time... a bit early! The snow and roads did not delay him as much as it did me! He promptly identified the pump that failed in my washer and had a replacement in his vehicle. Took him a few minutes and the deed was done! He left me the parts to verify the work (thank you!) I appreciated his care and cleaning up making the work look effortless (and I know it wasn't!). He had to make some electrical connections for the replacement pump and it was working on no time! I will happily pay for his expertise any day!