Everybody was so nice and helpful especially Jody and I believe her husband! They were very kind and they helped me because I was confused and they helped me with everything and they went above and beyond service so it was excellent! I would recommend them to everybody in the area and anybody that was passing through! I would give them a six star rating! Shout out to Jody and her husband thank you so much! read more

They repaired the damage on my car much faster than I expected. Everyone I spoke with was super helpful and friendly, and they even vacuumed the interior of my car before I picked it up! Definitely would recommend, thank you! read more

Family run business. The owners are incredibly warm and friendly, accommodating and helpful. My car broke down in their area, which is 10 hours north of my home. It was a very stressful experience, and I was on the verge of tears by the time I reached their shop. Jody and Patrick went out of their way for me, calling me down an offer and comfort, helping me find a good local rental car, advocating for me with my insurance company. They are also giving me a timely updates on the repairs. I cannot speak highly enough of them. A true blessing in the midst of a difficult time. Thank you Jody and Patrick! read more

I had such an amazing experience with Jodi and Patrick at Mckays. I was a deer in the headlights after my car accident and had a lot of unanticipated obstacles maneuvering AAA's claims department to be able to successfully complete my car repair. Every single step of the way Jodi was willing to talk to me on the phone to provide her insight and help with next steps. Jodi and Patrick went above and beyond when we discovered that my claims adjuster at AAA had not released liability to pay the deductible, even though they had determined I was 0% liable. Everyone was so patient with me as I was very frustrated that I had to wait another 24 hours to get my car. They even looped in their insurance coordinator who saved the day! Finally, in a remarkable show of customer service they hand-delivered my car back to me across Fortuna on a busy Friday afternoon. I can't say enough positive things! read more

Just a big just shout out to the staff and employees . I stopped by to get an appointment to have a cargo net installed in my new CAR of 4 months, the dealership was going to charge me to install it, told them no I will pay the home town shops. When the gentleman checked it out, he just kept right on working until it was it completed, wow what a team they have. When I went in to pay the lady say no charges, just sorry you had such a back experience this brought tears to eyes. Wow thank you so much!!!!!!!. I will be back when i need work. GREAT PLAYERS Jan Overbey read more

They did an Excellent repair on our car within the estimated time frame for less money than originally quoted, and they just couldn't be more helpful or pleasant to deal with. From now on I will recommend to everyone to give McKay's a call first. read more

We hit a deer in our camper van on 101. We thank our lucky stars that they towed us to McKay's! Patrick and his team are the nicest people. Great customer service and workmanship. Patrick kept us apprised of every step along the way as we waited for parts. We returned to Fortuna to pick up a squeaky clean, perfectly repaired van. read more

We needed a new bumper and front light repaired.From the moment I walked in the door the McKay's were friendly and very professional. They walked me through all the steps with the insurance and did a fantastic job repairing the car. Not only did the car look brand new, it was spic and span inside out. We were able to pick up the car right before the pandemic began closing down around us.Thank you for an outstanding job. Should we ever be in need of more repair work we would be back in a flash. read more

I'm new in the area. I needed a local car repair to fix my stolen jeep. McKays Repair did a superb job. It was immaculate - as if the 7 month old vehicle was BRAND NEW and fresh out from the CASA. The owners Mr. & Mrs Patrick McKay, were on top of things and in no time got it back in shape as if it was brand new. McKays even found the minute scratches I missed in my report to my Insurance Company. I cannot put a numerical value - for the QUALITY and PERSONALIZED SERVICE the McKays and team of highly trained mechanics - did to my JEEP. Yeah! triple thumbs up! - 200%, plus they made me feel at home in this new place with my new job. They're amazing. Thank you guys for taking care of my jeep and making me feel at home in this beautiful City of Fortuna. read more

These lovely family own business if by far the friendliest group of auto body technicians and assorted many other skills especially people skills. I've never felt so at home and loved by a auto shop. They care about there customers like I have never see before in this business and I'm so glad to have found them over 5 years ago. I will never go to another shop as long as I live in Fortuna or surrounding areas! My last accident was in the BAY and I was more then then will to spend the tow fee cause I trust they will treat me like there own and would let me drive off the lot unless they knew 100% my vehicle was safe like new! P.S. Thank you so much for all you training hard work and I've never trusted any auto tech until I met your family. God bless and I love you guys like parents! I pray that you guys can make it out to the drag races this year it would make the world to have you all there and make a day of it;) read more

Got in the small fender bender in Eureka where my two passenger doors were damaged went to the junkyard and retrieved two doors had it installed for a reasonable rate. Patrick is a real nice guy very is service was excellent and he did a good job repairing my car I recommend this auto shop to anybody in this area read more

My Toyota is 12 years old and was starting to look tired from the little dings that normal wear and tear can inflict on the body of a car. Someone backed into the front of my car beside the license plate (probably a trailer hitch) and then I managed to put a ding of about 2 inches into the back bumper going 2mp in reverse. Needless to say...My car was starting to scream "Woman Driver"! My miles on this vehicle were low so I took it to McKay's. They went over the entire car and I have to say that this car looks like new. I am so happy. I have an employee whose family is in this business and he went out to look at the work and said that it was excellent. Please consider this business for all of your repairs. read more

These folks are awesome and fair. They work with you in all aspects of your repair. I felt as though they were being completely honest with me and were not getting over on me. I say go here they are awesome! read more

My rear bumper got dented when someone backed into it while I was visiting Morro Bay. I was in the middle of a roadtrip and didn't really have time to stop and get it fixed for a couple weeks. While I was in Fortuna doing laundry, I saw McKays behind the laundromat and stopped in to see if they had time to do a quick fix. Patrick was very friendly and helpful and they popped out my watermelon sized dent in no time. Didn't even charge me because it was so quick! Great little find. read more

This is the second time we've used them. Were totally satisfied with not only their work but the friendly atmosphere and dedication to their customers. I highly recommend them. read more

Mckays has worked on my Toyota twice and both times they did a fantastic job! It looks better than new. They are very good at keeping you apprised of what's happening and dealing with the insurance company. They even cleaned up my car inside and outside - it was so nice to pick up a freshly cleaned rig. Highly recommend them! read more

Had a great experience at a bad time when my pickup was damaged. Friendly and courteous atmosphere. Service was expertly performed in a timely manner. More than happy to recommend this bodyshop. read more

I was having trouble with my trunk lid staying closed, and I knew it was something simple like needing some WD40, or tightening a few screws. I took it to the nearest place to me, which was JC Auto on Ronald Ave. in Fortuna. I told them what was wrong and they told me it would be an hour charge of $120.00 just to look at it. I told them they were crazy and left. I made an appointment for the next day with McKay's Collision Repair. I told Patrick and Curt the same thing I had told JC's, they looked at it, Curt said "I'll be right back." He brought a tool, said zip, zip, and that was it. The latch had just came loose. They didn't charge me anything, and wouldn't even take the lunch I offered them. My mechanic, who also happened to be my husband, died in January and I have been at a loss as to what to do. Now I know, I will go to McKay's and I suggest that you do also. Thank you Patrick and Curt for restoring my faith in the "Friendly City." Sincerely, Joan Sanders read more