Absolutely Outstanding Experience at SAI Oral Surgery Port Orange!…read more I recently had oral surgery to remove a top right wisdom tooth at SAI Oral Surgery with Dr. Timothy Parke, DMD, and I cannot say enough good things about the entire experience. From the moment I walked in, I felt completely taken care of. The staff was incredibly warm and welcoming -- the team who brought me into the room made me feel at ease and even offered me a soft fuzzy blanket to keep me warm during the procedure. It's those small, thoughtful touches that made a big difference. Dr. Parke was amazing from start to finish. When he first met with me to go over my X-rays, he was both highly professional and easy to understand. He explained everything clearly, using both medical terms and simple language so I felt completely informed and confident going into the surgery. The procedure itself went flawlessly, and the healing process was surprisingly smooth with only minor discomfort afterward. I truly believe that's a reflection of Dr. Parke's skill and care in how he performed the surgery. If you're looking for a place where you'll feel safe, respected, and genuinely cared for, I wholeheartedly recommend SAI Oral Surgery and Dr. Parke. Excellent service, compassionate staff, and top-tier expertise -- a rare combination that's hard to find.

This was the New Smyrna Beach office. What happened to the customer is always right? What happened…read moreto just kind Customer service at front desk? This is what happens when companies get too big and don't need their customers or new patients. Not only did I watch a mother get denied coverage for a procedure already performed on her daughter in front of me, after I was spoken to so condescendingly and lied to as they made up fake state policy to try to get me to be quiet. They told me my state issued ID is not acceptable and only a drivers license is acceptable by medical state law. I missed a morning of work and making money for my family to be here Today. Still, they continued to lie and make me look like an idiot in front of other patients. To be flat out, lied to about what medical state policy is in order to appear right in front of your customers and make your new. Patient appear dumb and rude for simply stating my state ID is a state ID And does not have to be a drivers license. This is when company owners stop caring because they believe their reputation is already too good to worry about one little guy like me.

Type of care: Initial consultation Care quality: Good,…read morethough experience is too early to evaluate Office experience: Good Other: treatment plan submitted and future visits are pending. Staff is helpful, all questions answered. How does the Kilman Dental Clinic rate in comparison to former dental clinics used by this new patient? It does appear, and surprisingly so, that the specter of "upselling" is not part of a treatment plan/ proposal. Conclusion: Thus far, the new patient experience has been positive and encouraging. Thanks for the opportunity to provide feedback. Edwin Hernandez

Rude and unprofessional office staff member regarding an outstanding balance that my insurance…read moredidn't cover. I had no idea, they never contacted me although she insisted they had. It just needed to be resubmitted to insurance because they didn't submit enough to qualify coverage. I paid my portion at time of service so I don't appreciate being demanded to pay double of that because they didn't submit it correctly.

Wonderful experience Clean office/full office tour…read moreGreat staff/first visit was very personalized Pain free dental treatment

After getting a root canal, I was told to go to a dentist and have them remove the temporary…read morefilling with a permanent one. The root canal was done through a bridge that had been installed over a decade ago. After they installed the permanent filling, 5 days later, my bridge fell off while I was eating. I called back with the problem and was told to come back and they would reattach it. After a lot of "prep" work, the reattachment charges were over $500 and 30 days later it came off again. Needless to say, I wasn't going back there to let them try again and CHARGE me again. The competent dentist that did reattach it said they almost destroyed one of the teeth that was an anchor, making the reattachment difficult. STAY AWAY AND DONT WASTE YOUR MONEY.

While visiting Florida I really needed to see a dentist, family referred me to Dr. James Kortbus…read more What a great guy. Very professional funny and knowledgeable. He gave me great feedback and took his time with me. No rush at all. I'm currently doing Invisalign with him. I visit Daytona a lot so he is now my regular dentist. Very clean office. Go check him out!

I have an implant on one of my tooth. It is guided by robotic and operated by Dr Thayer. I had…read morelocal around the tooth and no pain and no discomfort when it is done or during surgery. Excellent service.

Amazing is correct! I hate going to the dentist. My heart races and I panic. When I came to this…read moreoffice the staff was very accommodating. They were friendly and made me feel comfortable. Dr. Song was my surgeon. He asked me if I was okay all the time. He was gentle and patient. He pulled my tooth so fast I couldn't believe it. He even called m3 several hours later to see how i felt. I'm glad i found this surgeon and i highly recommend him.

Professional, thorough, kind, compassionate, integrity, great cleaning, fantastic dentist and…read moredental team

Great doc and experience. I had a complicated procedure and felt no pain before or after.read more

SCOTT LAWSON is arguably the worst oral surgeon that I have ever had the bad luck to come across…read more If you're my age, you remember "Little Shop Of Horrors".... yes, that bad. I went in to have a tooth removed and he came in, asked the legal questions ( are you sure you want an extraction? and have you been informed of potential issues with the procedure?) He then told me to open up and jabbed me with a needle, I jerked back - first because he didn't tell me he was stabbing me and second, because there was no numbing beforehand. I told him it hurt, he stabbed me a second time then he mumbled something and left the room. Shortly after he disappeared, the lady in the next room started to moan in pain as he worked on her. He then came back, put something in my mouth and asked if it hurt. I said I could feel the pressure. He said good, because that was a knife. Then he yanked the tooth out of my head, ripping the side of my gum. He told me he was done and left. The assistant handed me my prescriptions and showed me out the door. (this review is only for the Dr himself - the staff and wait time were just as bad though) If I had a little more money, knowledge and time, I'd pursue ways to get him reprimanded. If anyone needs a witness to testify to the treatment by this "Doctor" I will gladly be there in my best suit to offer sworn testimony. (PS, no, I'm not a "wimp" and I have had many dentists work in my mouth over the past 40 years. This one is off the charts.)

Phenomenal experience. I was a new patient and I was treated very well. I had a few procedures that…read moreI needed to get done and I was serviced all in the same day; All while they were understaffed. Wonderful staff and very professional work. Everyone from the Dentist, to the Hygienist, to the dental staff did a great job. Thank you!

I was a new patient, and went on for cleaning only. I have a back partial. The Dental assistant…read moregave me a paper towel to hold my partial. In the 50 years I've been to a Dentist this has never happened. I had a few teeth missing, she proceeded to tell the other lady in room , loudly about my missing teeth several times. The actual Dentist was virtual and was very nice. She then came back and said computers were down to check how much my insurance would pay. She said instead of you waiting, we will send an email, how much you're obligated to pay. This was highly unusual for me. This was Coastal Dental New Smyrna branch 1119 S. Dixie High Highway