First and foremost. I take no enjoyment of ever placing a negative review on a local business. I've…read morebeen visiting this dental office for several years now and developed great relationships with the staff, 10/10, all of them are fantastic minus 1.
For context I had a bad childhood, joined the military to get my teeth fixed and now I've been maintaining my smile since..... Till y'all got a new dr.... The previous dental environment was inviting, no judgement, just professional care while making the patient comfortable. The previous Doc cared and his attention to details will never go unnoticed.
The new doc is nothing more than a grimy snake oil salesman who puts profits over patient care. The first words I heard out of her mouth.. have you thought about veneers? Not hi I'm the new dr schmuckatelli, how's your day, let's fix your smile or anything. Before you touched my mouth I had confidence... a little but still had a meaningful smile. First, you messed up my filling which is now going to result in a crown. Then I went in for my routine cleaning for nothing more than just a cleaning, 6/2/26 with an *intact* *functioning* "decaying" tooth. later in the cleaning, doc comes in, we agree on a crown. Then after we agree on the corrective action someone enters my mouth, don't know who, I close my eyes during any dental work. After we've chosen on getting a Crown and they decide to test the integrity by tapping it with a tool. Tbh, the fact this was even necessary is beyond me. But whatever, yOu'Re ThE eXpErT. So we schedule the crown and my tooth breaks after I left. Yes, Absolutely, eventually the tooth would have broke in time, under MY terms.The x rays prior to the cleaning will show it intact and functional tooth before you touched me. Because of you I no longer have a functional tooth, just a sharp edge cutting my tongue. So I didn't bother calling since we had an appointment in the coming days... then you canceled day of and re-scheduled me out to the next month, even after explaining my broken tooth from the cleaning. Your job is simple, I come in with a problem, you fix it and we are both happy. Once YOU cause the problem it becomes your responsibility as a leader to fix it.
So after a month of waiting since my initial appt, today 7/1/26, your snake oil salesman decides to take her high road with zero accountability. No reassurance they would make it right, just laughs and snarky remarks. I said No thank you and walked right out. The snobby remarks and facial reactions throughout the few visits together are unsatisfactory for a "professional".
Thank you MyPortOranges dentist for removing what dignity I had with my smile.
To the office staff, I'll miss you. Thank you for making these painful dentist appointments memorable. I'll never forget you.