Amazing staff! Friendly and eager to help!!! It was kinda hard figuring out the whole process as…read morethe person on the phone ( BBM customer service) had given me the wrong info ( twice), she told me twice ( I had called twice as the confirmation email I received said the opposite of what she had told me on the phone) that the adventure academy would provide the rental and all I had to do was show up there and drop the kid, when in fact we need to pick up rental, lift pass then head to the academy, FYI. Other than that, amazing experience!! Liam was very patient and did a great job! My niece is now in love with skiing and is my new skiing buddy

It was the second time that we had booked a one hour private snowboarding lesson with Gus Buckner…read more He is a great teacher, personable, explaining everything very well, patient and correcting mistakes quickly. We learned a lot and the lesson passed too quickly. Looking forward to the next one. Can highly recommend him and the school.

If you would like private lessons from experienced, engaging and patient instructors in big Bear,…read morelook no further. We booked two lessons for my five year-old skier with Jake and one lesson for my nine-year-old snowboarder with Chad. Both instructors were professional, on time, and engaging with my children. Best of all my kids skills improved dramatically during their sessions, and they both said it was the favorite part of their vacation! What an amazing find. Thank you Jake and Chad

We had a wonderful experience with Jake. He was so attentive even days prior…read more The best part was that my daughter was skiing within minutes!!! I will definitely recommend them 100%. Thank you so much for the wonderful experience!!!

My family had a fantastic visit to Snow Summit during the summer. It was our second visit, but…read morethis time we were able to book a private mountain bike lesson for my husband and son. They had a fantastic session with Cris Gallardo. They found him to be helpful, attentive to their needs, and easy to work with. Meanwhile, my daughters and I enjoyed base camp. The wristbands for unlimited 'adventure' activities is a fair price. We also packed our own picnic lunch and had a lovely afternoon. We had last visited Snow Summit two years ago and I was worried that now as young teens, they would find the activities too babyish, but they really enjoyed the climbing wall, euro jumpy, and zip line. Before heading home, we enjoyed ice cream cups from the gift shop. I was also happy that the bathrooms (by the zip lines) were very clean. I will also add that we visited on a Friday in mid-July, and it was not crowded at all.

4+ My recent visit in early 2/2026 was the first time I've been to Snow Summit in over a decade and…read morethis was my second snowboarding excursion in the last decade as well (so I am/ was a bit rusty) I had a free day during the week and drove up in the morning by myself. There was free parking that was easy to find and gear up at. This particular location doesn't feel large and since it was kind of sunny and a weekday, I think a lot of the trails and some of the lifts were shutdown during my visit. Not a big deal at all since my goal was to avoid large weekend crowds and shake off my personal cobwebs and just enjoy myself at my own speed. Getting my pass ready at the entrance using my phone, emails, and the app was pretty straightforward. Once I got that situated, I was able to start making my way to the first main lift and head up. The crowds during a weekday (early 2/2026) were so small, I was able to take my own chair up without having any traffic behind me. I can't speak for experienced skiers and snowboarders since even a decade ago, I would consider myself a solid intermediate snowboarder (that didn't do any tricks) and I will say it's a solid resort especially what I was looking for. I was able to go down the trails and constantly go up the lifts so quickly and my muscle memory all started coming back albeit with a few minor spills. After a while, I wanted to grab a beer and make my way over to Big Bear since I had the pass that allowed me to experience both parks. Definitely a solid snow resort that isn't too intense and is great for the proximity of people who live in the LA/ IE area.

My two girlfriends and I took a group snowboarding lesson with Luca and had a wonderful time! Luca…read morewas kind, patient, funny, and did an excellent job at explaining everything snowboarding related. He broke down each component of the sport and understood how to explain things to different types of learners. The lesson was about an hour and a half and we even got to do one run on the ski lift. Fortunately, because we hadn't planned in advance, we were able to book the lesson day of, which was a relief to us. This was money well spent and I would recommend taking a lesson with Luca if you are new or a beginner snowboarder!

I took my kids for their first ski lesson here, and their instructor, Chuck, was the absolute best…read more He was patient and encouraging. My 8 year old got so much out of his 3 hour lesson with him. He even took him on his first chair lift ride to a 'big kid' beginner run. Even my 4 year old was able to stop and go on his own after his time with Chuck. All of the instructors seemed incredibly kind. My younger son, in the middle of his lesson, decided that he was done with skiing. They took him inside, gave him some water, and let him color and hang out until his brother was done. The level of care was unexpected but wonderful.

4+ My recent visit in early 2/2026 was the first time I've been to area in over a decade and this…read morewas my second snowboarding excursion in the last decade as well...so I was a bit rusty. I spent my morning over at Snow Summit to get runs in and shake off the cobwebs. I had a free day during the week and drove up in the morning by myself. The cast that I purchased you access to both this part and Snow Summit so I had to at least get a few runs in here after lunch. There was free parking that was easy to find and gear up at. Like the other park, I feel like some of the trails and lifts were shunt down for the day. No biggie. It was not crowded at all. I don't have any scientific basis for this, but it feels like this park has a few more obstacles or is more friendly to some of the more seasoned folks that come through. Overall, my experience was pleasant. Even though I didn't spend a lot of time here since my body started getting tired. A fun park that isn't too far for people in the LA or SoCal area. Definitely a good experience when the park isn't crowded.

When you're heading up to Big Bear during the week where it has a lot of snow you know your in for…read moremadness. My son wanted to go tubing, which I was not opposed to so you book online the night before and lock your spot in. It's about $56 per person to tube which is a little steep but then again we're in the mountains so you pay for everything. Parking for the hill, getting to the hill, navigating the chaos on the hill. All the above is a mission on its own. Be prepared to wait, to walk, and to deal with the craziness. The employees they are cool, just overworked and I feel like there needs to be more than to navigate through the BS. Fun little place to go tubing and the run is pretty cool. Just be prepared to pay and struggle with the parking situation. Hire more people guys probably help you guys out tremendously.

I had my first snowboard lesson with Juan and it was awesome. Couldn't have met a nicer guy and a…read morebetter instructor. Getting the gear wasn't the smoothest but I think that's just because the number of people passing through - there's a lot so be ready. I had to leave the lesson early as I hurt myself - totally my own fault and stupidity. However, I've been snowboarding twice since then and have managed to make it down the hills and have loads of fun. I will be getting a private lesson with Juan at some point in the next few weeks just to work on some things. If you're thinking about this, I can't recommend this highly, and Juan, highly enough - go for it, it's great fun!

Took my 6yr old "Alex" for his 1st snowboarding lesson there and he had a blast. I taught him for 2…read moreyears and felt it was time to have a stranger give him more tips. Coach "Evan" made it fun for him and was extremely patient. By the end of 2 days of snowboard lessons Alex was "shredding" and comfortable heel side but still working on toe side. Tons of fun and improvement. Highly recommend and if you can to ask for "Evan"

tl,dr: Experienced much false hope with Mt Baldy…read more + I had obtained a free all-day ski ticket to Mt Baldy. I was ecstatic. [img 1 of 4] Sat, Mar 7 -- When I finally make plans to go, the resort closed. Not just that, they (unintentionally) pulled a bait and switch a couple times. My complaint isn't the weather. My complaint is the repeated false hope from their announcement approach. Seeing how bad the weather had been, wish they had just announced early that they will not open the next day, well before the dilettantes had already gone out and rented ski gear the day before. Save me the trouble of repeatedly refreshing their mountain report webpage every hour beside my expensive snowboard rental eagerly waiting to shred. - "WIND HOLD - UPDATE AT 10AM" For a while it had already been well past 10AM and no update yet... - "We are planning to open Chair #1 at 11AM ... with full operations by 12PM" almost made me start the ~2hr drive to their resort already. Imagine the infuriating waste of gas that would've been. - "Snow Play will be open Saturday" Sounds like an assurance... - Finally! Around 1pm, "Closed Due to High Winds". ¡No me digas! - lol below that, still "Snow Play will be open Saturday"... [2/4] Sun Mar 15 Round 2 of Mt Baldy disappointment after having already eagerly rented the expensive snowboard package a 2nd time, here we go! - "Snow Play will be open Saturday" ok, the assurance again. - "We'll be open through Monday" so we're for sure for sure now, right? - "... tomorrow March 16. Unfortunately we will not be open" Again?? Mer alors! + Silver lining: Thank you Mt Baldy at least for notifying me before I already started driving up the mountain. - "we're still hopeful!" (at this point, ) lol suuure -- "bring any unused tickets to the mountain for a gift card" ....uhhh what? After EVERYTHING, I'm now being encouraged to drive allll the way up to the mountain?? Gas prices must be an all-time low these days... [3/4] -- Prepaid parking disappointment. Their website kept saying "Please select at least one rate type to continue", so I kept selecting the single parking ticket rate, but the website wouldn't relent. - Occasionally it'd give me a tease by loading a new page... only to reveal "Not Confirmed" or "404 Page not found". . Note: I eventually realized by "rate" the website meant to buy an actual ski ticket, meaning you can't buy a parking ticket without buying a ski ticket... Well that defeats the purpose of a free ski ticket, innit? (lol I did slang in Spanish, French, and British) - lol so much for the online marketing tease "prepaid parking is discounted!" [4/4] Wed Dec 3 - Their email correspondence seems to have technical difficulties. After 5 days without response, I tried again. ~ Finally, 13 days since my thumb-twiddling had begun, they finally get back to me. Kinda. Ultimately, Mt Baldy's free ticket wasted me +$60 and much time and emotional energy. Mt Baldy? More like Mt False Hopey. lol just send me $120 (ticket price) flat and we'll probably be good.

I took my teen boys up on Thanksgiving weekend. I adjusted expectations as I have heard a lot of…read morenegative reviews but Mount Baldy is much nearer to us than other SoCal resorts and so we decided to check it out. The lift tickets and rentals are significantly cheaper than the bigger resorts in the area but you will need to book both online in advance. You can also book parking in advance and it is cheaper to do so. I wish there was more information on the website to tell us what to expect. So here is my experience. Once you arrive at the parking lot, they will ask for payment. If you have booked in advance, you just tell them and they will wave you through. Just follow the staff's directions to park. We arrived at about 8:30am on a Saturday morning and there was plenty of parking available. You will then walk up a short but steep hill into the check-in hut. At this point, the will request that you fill in a waiver, which you should fill in online prior to arrival to speed up the process. You only need to fill this in once per season. Then you will be handed your parking ticket (for proof when you exit - but no one checked, as well as your lift ticket. You will be directed to the sugar pine chairlift #1, which is about a 20 min ride up to the resort area. This was probably the coldest part of the trip in the morning as the sun had yet to reach into the valley and the wind was quite strong. Once we got up onto resort level, we headed to the right which was the renal hut. The rental fitting process was quite smooth. You had to complete a form to, and when it's your turn, you hand the form to a member of staff who would send the relevant size to you. You start with the ski boot and then skis (or board). While you are waiting, you can grab helmets off the shelves in the waiting area. The last piece of equipment would be your poles (if needed) as you exit). On the day we went, the snow was packed powder and pretty good to ski on. As the day wore on, it got a little slushy in places but still very nice to ski on. It was quite warm and there were people who removed their jackets. The trails are not well marked so we spent quite a lot of time staring at the map. Turns out we went onto a wrong trail at one point! There were barely any lines at the lifts, nor was it super crowded, so we could get our runs in quite quickly. On the other hand, there isn't a wide variety of beginner runs. As for food, well, the food is standard ski lodge food - not great and quite expected. There was a line but unlike other ski resorts, we were able to get seating pretty quickly and the line was not too long. I imagine it could get worse in peak season when you have more folks coming up for snow play. So maybe bring some food. Talking about bringing food, there aren't any lockers for your valuables. We were told we could leave our bags in open cubbies. I carried my bag since I wanted water on my, but in hindsight, since the mountain wasn't big, I could have left it and just carried my wallet and phone. Overall, it was a lovely first experience skiing here. I would like to check it out in peak season when there's more traffic to see how the infrastructure handles the crowds. It's really nice to be able to ski without my toes and fingers freezing up or waiting in long lines.

This was my first visit to Mt. High this year, and I have to say I was a little disappointed. I…read morecame on a busy Saturday right after back-to-back SoCal storms, so I expected the resort to be packed -- and it was -- but it honestly didn't feel prepared for the crowd. One of the most-used lifts on the west side wasn't working, which caused a lot of congestion. Traffic getting into the resort was rough, and the transport buses from the east to west parking lots weren't operating. There was no announcement about this, so my friends ended up walking from east to west parking, which was frustrating. On top of that, we experienced a fireplace being out of gas. They eventually got it lit, but by that time it was late, really cold, and we were about to head out because our lift tickets had expired. Overall, the resort has potential, but I felt unprepared for the crowd and the logistics were poorly communicated. Hopefully, they can improve operations and better handle busy days in the future.

Arrived at 10 am. Still love it . My kids first time snow boarding. Rental and lift tickets all…read moreonline, including waiver. Fast friendly service to get the rental and they showed us how to put the snowboard on. We still get a seat at the cafetaria. Cool. Restrooms are okay. We kept going in and out of the store buying stuff coz its our retail therapy and we wanted to get some memorabilias. We bought total of 2 snow jackets (Dankin, Roxi), 1 Mt High sweater, 2 goggles, 4 face neck covers , 6 keychains. There were 4 employees, 2 women, 2 men. 1 of the men was a total d**k. When I bought the first pair of goggle the other male staff helped me find a different style for my son for the same price range. The second time I went back to get the second pair of goggle for my daughter, it was the other male staff who was super inpatient kept saying "theres no other one for her size," upset body language when I asked to cut the tag off and yelled "I can help the next one" before I was even done paying. Geez. Why you worked there I wouldnt even know. This passive aggressive poor customer service was a definite minus 2 stars. When I went to the ski patrol, inside was warmed and friendly stuff. I asked for my daughter to be helped going down the hill and they helped her with a sled. This was the solid 5 stars. Closer to 230 pm lots of drunk young men even fell on the ground in the cafetaria with his group laughing cursing obnoxiously to each other. No staff said nothing. Restrooms were absolutely disgusting at this point. It was snow storm. We were headed out by 3 pm and my Sienna, in the handicap parking space, was stuck. We parked in the $30 lot. The snow truck plowing all the snow in front of my car, and someone else parked behind my car. It was actively snow storming, and my son wanted to borrow shovel, and they took my phone as a guarantee we will returned the shovel. I saw other cars also struggling . My kids pushed the car and finally we were able to get out. Conclusion, dont go in snow storm, and I would stand up to that annoying staff in the store and told him off.