Huge thank you to Mr. McKinsey and his staff for locating our engine light issue and fixing it so quickly so we could continue our spring break trip with the grandkids. We appreciate you! Thank you to the staff member who brought out coloring books and crayons for the kids! read more

We've only done business here one time buying a used vehicle, but I won't be returning. We've had numerous issues with the vehicle, two of which were pointed out immediately on the test drive but were shrugged off by the service manager and salesman. They offered to make one of the repairs (a bad window seal), but we live two hours away and bringing the car back wasn't really a viable option for a quick repair. They offered to pay for that repair so we could have it done locally. We still haven't seen a refund on that repair that we paid for. The other issue we had was a screeching/squealing coming from the front end that we pointed out on the test drive. After they inspected it again, they assured us it was just "ceramic brake pads rubbing slightly on the rotors". It was not the brake pads, but in fact the drivers front wheel bearing/hub assembly. This issue was evident upon initial inspection by my wife and I, but yet this vehicle passed through their shop and was allowed to be put up for sale and sold. A wheel bearing is a fairly serious safety concern, but that is of no consequence to McKinsey Ford. I've notified the salesman and have yet to receive a response. Small, home town feel for a Ford Dealership, but shady practices when it comes to preparing a pre-owned vehicle. I will NOT recommend McKinsey Ford until they make an effort to right these issues. They've gotten their money and wiped their hands of the situation in afraid. Edit: Also found out today that this vehicle had a bad Sync module causing the Navigation radio not to work properly and the USB ports to be dead. Software could not be updated and a new module had to be installed in the console in order to restore function. There's another $500 in repairs. Thanks, McKinsey Motors! read more

McKinsey SportChassis - Remnants of the driver's front wheel bearing that passed McKinsey's inspection. - Auto Repair Near Me - Clinton, Oklahoma

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