You know what sucks? Summer colds/flus- those that last for over a week with no relief. Anywho, I…read morefigured why not get checked out. I was able to make an appointment online within the hour. Upon arrival, it was pretty much empty inside. The waiting room is clean and welcoming. I saw others complain about a receptionist; however, the woman that I encountered was polite and direct. My wait was about 20 minutes before I went back. Once back I saw a nurse immediately and was tested for all the things. About 15 minutes later I saw the NP. She was kind and answered all the questions that I had. I even left out, realized I had a question went back and she still made time for me. My prescriptions were placed and I was able to pick them up within the hour from my local pharmacy. Although, I generally try to avoid urgent cares, I know I'll be in good hands here.

Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.

One of the best practices I have ever visited. Staff is friendly, thorough and they LISTEN and dont…read morediscard your feelings. Chante Whittaker is PHENOMENAL as is Dr. Ibe! Test results came via the patient portal, however I was called via video call to discuss the results as well. HIGHLY RECOMMEND!!

I was referred to this practice because I was looking for a new primary care and this was the RIGHT…read moredecision to make!! From scheduling the appointment to arrival and the care--amazing! They were helpful, caring and polite the receptionist was truly made this a memorable experience. I'm a new patient and the day of my appointment it was very smooth. I received a warm and polite welcome upon arrival. The facility is very clean and looks pretty new. The staff is all women from different backgrounds that was also relatable to me as well. I was told this is a one stop shop and I'm so glad I decided to check it out. Doctor Ibe is a gem, she made sure I was all taken care off and asked all the necessary questions needed to complete my physical. Honestly, I cannot say enough great things. You feel very comfortable here and I already recommended to a friend that is also looking! I'm very much happy with my experience and look forward to my future appointments.

Went to the eye center with love one today it was a pleasant experience the tech nurse was…read morefriendly, professional and knowledgeable. The doctor was friendly,professional and knowledgeable both had a great bed side manner Thank you for your kindness and patience with my love one receiving great care

I was at the cardiology depot at Fargo and had an awesome experience from the assistant Lisa D and…read morealso sarina D. They made the experience pleasurable and less stress.They have the best customer service at the cardiology department at largo.

I came in for a snake bite from a ball python initially I squeezed as much blood out of the wound…read moreas I could and then washed my hands with soap and salt water and headed to my urgent care but when I called them they recommended that I go straight to the Emergency Room for proper wound cleaning and to get treated for potential infection of the wound. I checked in there was probably about 40 people in the waiting room. Triage was like a 30m wait and then after two hours I went to grab some food when I saw they called my phone number 5 times. I came back in and was seen by the doctor she came in to clean my wound but it had already clotted during my wait so she sent my antibiotic prescription to the nearby pharmacy and called the nurse to give me a tetanus shot. The nurse gave the shot quick and painless and gave me my first antibiotic and I was out the door. 3 hours total in the ER. Not bad. The workers were friendly the nurse said I almost missed my blessing because he called me twice already. He was annoyed with my tardiness but the tetanus shot was swift and painless so he's clearly an expert. Actually siting in the waiting room was the hardest part because many people were complaining about the wait. At the 2-hr mark I started reading these yelp reviews of 8-12hr wait times and I thought well it's up to God now because I'm not staying here for 8 hours. Luckily they called my phone. Anyways, the visit was pretty good, just make sure you have a portable phone charger and a snack maybe eat before you arrive. 10/10 for the staff professionalism and the wait time not being 8-hours.

This people do an amazing job with everyone there . They are highly qualify. I was there 8 h…read morewaiting to see a doctor but to be honest I shouldn't go to emergency. If your case is an emergency don't go to anywhere else in the area, they are highly qualify and train to help you. They are the beast. !!! Thank you!!!

Dr Richardson has an office in Mitchellville Md but also works in Waldorf Md one day a week. I see…read moreher in Mitchellville Md. This doctor has an excellent bedside manner and provides excellent care.

I just moved to the area and found Dr. Richardson online. The staff is professional, courteous and…read morerespectful of their patient's time. I did not have to wait longer than 5 mins to be seen and I received full service in less than 40 mins. I am one of those patients that's loyal to companies that has a positive environment: therefore, I will be patient for a long time.

Dr. Blake in upper marlboro is nothing but the best. I have been going to her for over 20 years…read morenow. Dr Blake always has a smile on her face as well as a listening ear for whatever reason you are there or whatever symptoms you may be having no matter how embarrassing it may be. Very good bedside manners.

Sigh, I have been a patient of Dr. Doreen Blake for 3 years and it's time for a change. Where I am…read morefrom there aren't a lot of Black female PCPs so I jumped at the opportunity to have one. Luckily, I am in an area where they are a little more abundant and don't have to settle. All of my visits here have had extreme wait times even though we have appointments. I never understood why there is a long wait period and we may only see the doctor for 5-10 minutes. My appointment was at 12:15. I arrived around 11:55 and was brought to the back around 12:45 and left after 1PM. I was with Dr. Blake for all 7-8 minutes where she continuously cut me off while I was sharing concerns. She even began talking to me as if I were a child. The only pleasant part about this visit was the young lady who drew blood. She was very personable and kind and almost made me feel better about the blatant disrespect from Dr. Blake.

Staff have been amazing. ED and ICU staff were very patient and explained everything. I felt their…read morebedside manner was compassionate. I felt bad for them because it appeared they were understaffed. I didn't see my Mom's first nurse get to sit down once... her corner all appeared to be acute. It took about 36 hours for an IMU bed to become available. I must say it didn't feel like we were in emergency rooms. I am happy with how they are taking care of my Mom.

Anytime I've been here with my wife they treat me like I'm not allowed to be with her and treat her…read morelike a kidnapped person who needs help. mostly I'm guessing it's because I'm white and she is Spanish who doesn't speak english. racism is real at this place.

I came in around 7:25 PM, just before their 8 PM closing time, fully expecting to be rushed…read morethrough. Instead, this turned out to be one of the most efficient, friendly, customer-centered urgent cares I've ever been to. From check-in to seeing the doctor to getting my prescription filled and checking out, the entire visit took less than 30 minutes -- and every step of it was handled with a smile. I never once felt rushed, even though they were close to closing. I had also called ahead beforehand, and the receptionist was courteous and made sure I knew exactly what to bring and expect, so there were zero surprises when I arrived. The facility itself was spotless and smelled great too. Every staff member I interacted with was professional and genuinely pleasant. This is now my go-to urgent care, and I'd recommend it to anyone in the area.

I went to this Urgent Care 3-19-26 at 7:08pmthey close @ 8:00pm!! exactly. The set up is very nice…read moreinside TVs , comfortable seating and space. Its layout is like a Maze ! but it's pretty cool and in the back straight ahead it's almost like a factory lab which is awesome!. There no layout like it!!.. I Received Excellent Thorough to the Max care despite the time and its closing!!...The Receptionist Brookelyn make sure to pronounce that E ! lol was helpful, welcoming and so nice esp guiding me where I needed to go but same time letting me find my way with my cane and broke down how things work as it was my 1st time since they've been open a year and a few months!!...Nirse James was cool ! He did EkG/Xrays so smooth and bedside manner was nice to have wasn't stuck up , conversation here and there a lil laughter .Dr Keena Dillard!! Was a true Gem!! she was patient, she was kind and very knowledgeable , she broke things down so I could comprehend, she answered ANY thoughts asked what were my thoughts! , like the care she gave can't amount to any added words just remarkable in her personality and Profession!.. Megan!! Was so nice and understanding she gave me all the Steroids!! Ughhh hate them!! ;(... crazy I went in there for One thing! (Thankfully it all was normal No stroke signs just muscle pains)! Whew!!..Megan was nice , helpful she brought the old skool breathing machine!(didn't think my asthma was even flaring!!) , she came to check on me , the EKG nurse was alright!..Overall I'd definitely make this My Urgent Care and it's better towards the after 5 because they get VERY swamped!! The guy from check in was telling Us! From opening to like 4/5pm. This one does walk-ins and has X-rays!!...

I've been in PT for several months at this location and felt they were doing a wonderful job with…read moremy recovery from an on duty injury to my shoulder. All was well until I was required to miss a week of scheduled therapy. I lost an Aunt (my mother's sister), on December 28, 2019, and had to travel out of town for the weekend prior to a major Holiday. I notified ATI, in advance of my trip, by train, to take my mother, who is blind, to bury her sister. I advised them I would miss 1 day of therapy and would return the following week for my scheduled appointments. Well low and behold, myself and my mom caught colds while on the 13 hr, each way, freezing train. While I arrived back from my weekend round trip, in time to return to therapy...I was sick and so was my mom. We had colds! I notified ATI of my situation and advised them, I wouldn't be in. I called each day because the person taking my call, insisted on scheduling me for the next day, for each of my M-W-F appointments.....scheduled me first for Tuesday, then Thursday, instead of trusting I might know when I was well enough to return. Mind you, I was sick and caring for my sick mother as well! When I called on Wednesday, I was placed on the phone with Jessica who warned me "I'll give you today", as if that was going to automatically cure my symptoms on demand. I missed the Friday appointment as well and was scheduled me for Saturday (didn't even know they were open on Saturday's), so I returned to ATI, still not feeling well but I felt pressured!!! Unfortunately, life happens! That's when the foolery started. Determined to have me recovered as promised to who knows, the therapy intensified, resulting in pain, mild, but pain again, nonetheless! Jessica has repeatedly called me out for missing a week (as if I had to come in and spread my cold), which sounds accusatory. More than 4 times, she has brought up my missed therapy "well you did miss a week", (actually 3days), as if that is of more significance than my health! Most recently she questioned and commented on my surgeons' treatment plan! The lack of professionalism, on her part, is concerning...therapy takes place in an open, gym environment and to be called out for attendance and have a Surgeon's treatment plan questioned, while others listen, is disrespectful and demeaning! Are attendance and Dr duties new responsibilities for therapists'? I was violated by these most recent encounters. I may need to discontinue my relationship with ATI and go for a more private solution where I am respected and appreciated as a client! Otherwise, the rest of the crew at Largo ATI is fantastic!