Unfortunately zero stars is not an option. How does anyone get an overall rating of 1.1 stars in that situation? I got a $20 ticket for parking in a spot I have been using since 1995 clearly marked as parking for the restaurant I was in. They said it was private parking for the adjacent apartments although there were no signs to say so. They said it was too close to the entrance despite the fact it was two car lengths away. As other commenters have noted when you call them no one answers. There is no voice mail or message to indicate how to contact them. After calling the Boone police department I was directed to the regional office in Asheville. They were well aware of the recurrent problems with this company and referred me to the regional office. After I made it clear that they would get paid for this ticket only over my dead body and that I was perfectly happy to take them to court ,they then voided the ticket as a 'courtesy'. Absolute crooks. read more