Just came in today to buy a bag. There were 3 workers at the door and only one greeted me and smiled her name was Whitney. She was amazing and helped me get my dream bag. Very sweet and helpful and made the process quick and easy! Amazing associate Whitney! Thanks again. read more

MCM - Leather Goods Near Me - Las Vegas, Nevada

Came here with my girlfriend on Christmas eve to get some goodies, and Lillian was super duper awesome and so incredibly helpful. We first stopped by in the morning and immediately, she approached us and was really friendly and funny. She made so many recommendations and gave us tons of valuable information about each product, the materials, care instructions, and her opinion on various products to help us decide on what we wanted. We were able to get an idea of what we wanted but still wanted to go look around some other stores, so Lillian hooked us up saying that she could put our items on hold for 24 hours! We returned right before closing time to pick up our goods. Lillian recognized us immediately and was so happy to see us again, and even remembered every little detail of everything we had talked about that morning (I really wasn't expecting that)! Amazing service from an amazing employee and an overall amazing person! The products we bought were awesome, but the service, conversations, and experience we received was what really made us leave with such huge smiles on our faces! read more

I had one of the best experience thanks to Gabriela Morlett she helped me and my girlfriend out from the moment we walked in to the moment we left she never faltered when we became indecisive or stuck her continually guidance and assistance really made the difference in the purchases we made. If your in Vegas and want top notch service I would highly recommend you go here. read more

MCM - Clothes that were purchased - Leather Goods Near Me - Las Vegas, Nevada

Excellent customer service by sales associate Yan. I was looking for a wallet and he really went out of his way to show me my options. I really love my MCM wallet, the materials seem to be high quality. Thanks again Yan, I'll definitely come back if I'm in Vegas. read more

MCM - Leather Goods Near Me - Las Vegas, Nevada

Gabriela Morlett is a phenomenal women. She helped me and my husband back in September when we were visiting. She gave us her personal cell number stating that if we needed anything not to hesitate to call her. I just reached out to her last minute for Christmas and she went above and beyond assisting me with the perfect gift for my husband as I am miles away. She is a pleasure to know and MCM company is lucky to have her! read more

MCM - A MCM belt the perfect Christmas gift - Leather Goods Near Me - Las Vegas, Nevada

See all

Excellent customer service,quality and stylish items to choose from such as bags,clothing, and accessories! i love mcm its one of my favorites!!!! Yan always does an amazing job helping us find what we want and recommends many items to us new and upcoming! he is the best...... we come here instead of order online because of him!!!! he always treats us like VIP and we appreciate the above and beyond service he provides us! we highly recommend this store they always have the newest collections and deliver the best customer service compared to many high end stores in the forum! read more

Well, MCM Vegas in Caesar Shops has exceeded my expectations! All of the employees were the nicest I've dealt with out of ANY high end brand store I've bought from. I had a slight defect with my money clip wallet and in one day, the salesman Gabriel got with the store manager Freddy and they offered me a courtesy replacement, as it should be. Both were overly friendly, attentive and amazing to deal with. I was so happy with the experience I wound up buying a backpack from them also Thank you to the MCM team at Caesar shops read more

See all

My experience at this MCM was phenomenal. If you have a chance to visit this store look for Gabriella. Her service was exceptional!! She was so helpful during the whole time and even until I left the store. 10/10 would recommend read more

MCM - Leather Goods Near Me - Las Vegas, Nevada

See all

I went to the MCM today at Cesar's Palace and went to look I ended up buying a shirt. The customer service from "Gabriela" was amazing. She gave me detail on everything that I looked at and helped me to finalize my purchase. read more

Now I know a lot of people either really hate or love designer fashion. Those who love it usually have a go-to brand they love to shop and those who hate designer usually have a go-to brand they hate. I am fortunate enough to be able to have a go-to designer brand I love, and I shop at this brand because the hard-earned money I spend pays for high quality, great service and, of course, that all-over logo print I adore as I take on the day. Michael Cromer Munich, or better know as MCM, is a former designer German brand now turned Korean luxury brand that is very near and dear to my heart. The signature cognac visetos is always by my side, in a purse, belt or wallet, and if you enjoy the shopping experience like me; you don't have to look online to see what they have. Instead, I just go to the store and my sales associate shows me anything and everything, and I am starting to think MCM is one of the very few brands who is mastering one-to-one marketing. The client/sales associate relationship I have feels like I am a valued customer even if I don't buy anything and that is something really hard to find. The multi-layer leather, built to last a lifetime, culturally-important- branding always catches my heart because I appreciate what MCM stands for, not just for a sign of status. Gabriella is absolutely the best sales associate of any store I have ever gone to, including outside of MCM. She doesn't oversell, shows immaculate patience, and ensures a sales experience incomparable to anyone else. If you're going to splurge then ask for her. You'll never forget walking out of the store with that bag in your hand. I think the only thing that could get me to stop buying from MCM is if they went out of business or I ran out of money, and I hope neither of those happen. read more

Lilian made my day here and I would love to come back just to visit her! She has the eyes for everything! She gives the best advice and she wouldn't sell you a bag that does not fit your style! She looks at you from head to toe and knows what suites you best. She is the loviest and kindest employee I have ever met compared to all designer shops I have visited! She definitely loves her job and she is just as excited as you when shopping! She is all smiles! Please ask for her when you visit her! You won't be disappointed! read more

I visited this store to purchase gifts for 2 people. I found the sales person to be very nice and attentive. She listened to what I wanted and the price range that I intended to stay within. There was a pretty good sale going on and I was very satisfied with my purchase. The salesperson shared that they frequently have sales and suggested that I join their mailing list. This location had a variety of items for men and women at good prices considering the brand. read more

MCM - Gifts for 2 well deserving people! - Leather Goods Near Me - Las Vegas, Nevada

I enjoy coming into this store. Unlike other high end boutiques, the employees warmly greet you. All my experiences here have been pleasant so far. Came in on a Saturday, to purchase a gift for my husband and Valeria was so helpful and went the extra mile to wrap up my gift. Love love love this place! read more

They opened a hard store aside from their kiosk, and had a good sale. The medium sized bag that originally retailed for $920 was $557 after tax here. Salesman Cesar was very nice. Also, found wallets for $154. That 30% plus 20% holiday sale is great. MCM Milla Medium: https://m.youtube.com/watch?v=wm_2trgUyGQ read more

MCM - Leather Goods Near Me - Las Vegas, Nevada

See all

In Vegas for my man's birthday week (9/10-9/17). I had planned HIS winnings perfectly, I was getting a new bag. Not any bag, a nice leather, designer bag. MCM wasn't my first choice BUT when we stumbled upon the kiosk type store on our way to the "other" store, I was mesmerized. The sales people were awesome and extremely friendly. I touched and smelled a few purses and eventually decided on one. I didn't have room in my luggage to take ANYTHING else back home with me so I opted for the FREE SHIPPING. I had the purse shipped to my office. It arrived 7 days later. I have gotten so many compliments on my bag. read more

I stepped into the MCM location in the Caesars Palace for my first time, and Gabriella was such a big help. She altered my belt and help to fit more correctly and also show me a lot of new pieces and pieces that were on sale. I will definitely be back and I recommend this location to anyone who is a fan of MCM once again thank you, Gabriella.. read more

This past weekend I visited MCM (Forum Shops), Gabriela assisted me and she was very sweet and helpful. I was shown crossbody bags and she met my needs. I purchased a crossbody. Perfect size and my android phone fits inside!!! Overall great experience. Ask for Gabriela. read more

A great many kudos to MCM sales associate Gabriela for her great customer service on Aug 13, 2020. We love the new buys. read more

See all

It seems like they're never open came here yesterday around 8:30pm they were closed got here early in the morning when they say they're open at around 9:45am o'clock and they're closed. I wonder if their headquarters are aware of the situation because they are losing out on money read more

Let me start by saying that Vegas is a place of incredible dreams and horrible nightmares. However I had a great weekend in Vegas $ so I decided to treat myself. I needed a wallet and went to several high end stores but was pleasantly impressed by Jorge in the MCM store. He was funny, helpful and an all around good dude. I wouldn't normally drop $350 on a wallet but George was the tipping point. Very cool store and a very cool employee. read more

MCM - Leather Goods Near Me - Las Vegas, Nevada

Beautiful store with helpful SA's! When I visited I was being help buy a very nice gentleman Gabriel! MCM is currently my favorite brand at the moment, very good quality products for what you're paying for! read more

See all

Good selection. Exceptional customer service. The sales guy was very personable and attentive.

I was waiting outside while my wife went in since I had a drink but the store staff said it was ok to set my drink down in the front while I browse. My wife was already being helped by a very polite salesman named Cameron and he was great showing us all the options and style that were available. And was first class without the snobbiness very hard to find these days.... read more

I had a great experience at this store. Freddy was very helpful and was very nice to talk to beforehand on the phone. I had an issue with my purchase and Freddy was very quick to help me out and solved the problem. If you're going to go to MCM definitely ask for him he's a great guy! read more

Walk in there on 8/16/20 around 650pm, keep in mind we just went shopping at Louis Vuitton and Gucci so we had a bunch of bags. My friend and I walked in, in which my friend is black. This white guy a worker tells another worker a women to "watch these two, I think she got edd" and the guy points to me and my friend. If I knew this at the very moment I would have spoken out for the both of us, my friend had told me after the fact we left the store. The Asian guy that was helping us, was very nice and helpful. To the employee And the rest of the store, this is were discrimination starts and where it makes your company look bad. Never judge a books by its cover, you don't know where we came from or what we are. AND NEVER SPEAK TO ANOTHER EMPLOYEE ABOUT A CUSTOMER IN FRONT OF CUSTOMERS! I get it you guys are on a higher end market and have to be well aware of customers and just taking precautions. But never do this again, this makes me so sick that my friend had to feel this way in your doors. We walk into other high end store and never every felt unwanted. So please if you don't want to feel unwelcome because of your race, skin color, etc don't ever walk into this store. Spend you money else where. read more

I have been working with Remy a sales Representative at MCM for over six months and I want to let everyone know to go to him specifically.... Remy goes above and beyond to ensure his customers needs are taken care of even during this busy holiday season. I won't work with any other sales person because he makes sure my purchases are shipped to me directly without hesitation....and with great enthusiasm and effort. I don't even shop online through them anymore because I want to speak with Remy who ensure my purchases go through smoothly. Best location because of Representatives like him. read more

Must stop by if you love the brand!!! Joey was so professional and unbelievably helpful! Definitely will be back!!

This was my first time ever purchasing from MCM and it was a great experience due to Gabriela Morlett the sales assistant. She was very great at explaining how MCM works with their products and how they can cater to the customer. She took care of me and made my purchase an easy decision. I would highly reccomend. read more

I visited this location while on vacation with my husband and I was gladly greeted by all of the employees there. Gabriela asked if she could help me with anything, she was so friendly and pleasant. She took her time in explaining every single detail about the items I was interested in. I ended up purchasing a chain wallet and she really made my visit very pleasant and I would highly recommend her to anyone. Thank you again to the MCM team. read more

I found what I went in for. The reason for two stars is because when I told the lady what I wanted she said "that's $300". I told her "I know". I guess maybe she's used to people walking out once they see the price, I don't know. What I do know is that, that's a huge NO NO. The only reason I didn't walk out on her rudeness was because of how badly I wanted that read more

Well it was not that great. The sales girl kept trying to charge me 150 for an iphone case thats 125!!!

I'm 14 and came with my family. My brother, cousin and I were all looking for nice wallets. I happen to be very indecisive, and took a long time to decide what i want, but the SA was very patient, helpful, and nice. Didn't catch his name but he's asian. read more