John is a humorous and knowledgeable guy who immediately put me at ease. I took my new PRS Santana…read moreguitar for a set up. John did it as I waited, explaining what he was doing and showed me some tricks should I want to maintain my guitar myself. I truly appreciate his expertise as it's not too many people around with this level of knowledge and commitment to doing a good job. I'm hoping to take a few of my other guitars there to have him work on them.

John is the best set up technician in the chicagoland area . He does amazing work for a very fair…read moreprice . taking my guitars to hidden when i need stuff like nut slots cut or set ups has become a no brainer . After dealing with the rest of the Bozos who have over charged me , lied to my face , refused to do the jobs etc , its worth the drive for me to make it out to Hidden because his service is top notch and affordable . If you know , you know . Hidden Music - THE place that pros and regular joes can get their guitars set up by a 42 year veteran , at a fraction of the cost one would spend to have it sit at guitar center for a week while who know who will be "working " on it ... not worth the risk for me . i know where to go for my setups . Hidden music.

Treble Clef Music services many area grade schools and high schools. Mine was one until I retired…read morefrom teaching 7 years ago. Staff at Treble Clef is knowledgeable & helpful, repair work superb, and prices very reasonable. They were my primary music & instrument source for 27 years, with 180+ student families every year &`complaints were very few and far between. Many parents would shop around, then return to Treble Clef to buy or rent. This is a very competitive business; local stores can't survive competing w/big stores & the Internet, unless they do things very well. Treble Clef does. David W. Keeney

I've been going here since I was in Jr. High. This is the most reliable music store for band…read moreinstruments in the area. I've purchased two of my horns from here and would recommend this place to any parent/student/teacher.

Frank is an excellent guitar instructor . He has patience…read moreand knowledge of music and the guitar and knows how to motivate his students to learn to play. I would highly recommend Frank and his music school.to anyone looking for quality and affordable lessons.

Frank is so great in teaching. He is teaching my boys drum and guitar. He is very patient .read more

Guido's music is a very good place for music to fully learn a instrument. The place is nice with…read morehigh quality checked guitars, pianos, books, and more. Good place for people starting a instrument or knows a lot about music and wants to learn more. They get straight to the point and in no time you can be a musician! Guido's music has been a business for a very long time and all the lesson I get my music ability grows stronger. I'm learning guitar and piano here and this place is the best place around. I would 100% recommend to people.

Guido's Music is absolutely amazing! I took guitar lessons there for 5 years and violin lessons for…read morethree years. The teachers are very kind, good at explaining things, incredibly patient, and the best teachers you will find. I still have people tell me that I'm one of the best musicians they've ever heard and I owe it all to Guidos Music.

You didn't just lose a customer. You bought this review…read more I was a good customer. When I brought in my Number Two Stratocaster, I told Mike that there was a little buzzing at a couple places. I thought the truss rod needed a slight adjustment, nothing more. But Mike disagreed and said the guitar needed fret work. When I got the guitar back, it was fretting out, a problem that didn't exist before Jerry had aggressively removed material from the frets. Jerry admitted that he had done so, and apologized profusely over the phone, and told me to bring the instrument back. When I returned with the guitar, instead of being treated well, Jerry was quite elevated, aggravated and got loud. As though he was speaking to someone whom he might bully, instead of someone who has been playing guitar for 60 years, he ineptly attempted to prove he'd done nothing wrong, when he should have offered to do whatever it would take to make it right. That's what a gentleman and good business person would do. I do not care how long Mike says he's been in business. That is not the point. Jerry plugged in the guitar to a Line 6 amp with all the effects going, and hit the guitar hard to prove it was really okay. I know better, and showed him how the guitar was fretting out, and now it wouldn't even sustain a single plucked note at the tenth fret. Then, Jerry added insult to injury. He said these "deeply radiused" fretboards always fret out when you stretch the strings. NOT TRUE. I have owned many 9.5 inch radiused Stratocasters and NOT ONE of them ever had that issue... EVER. Then, Jerry got angrier, pulled the plug on the amp, and told me he was refunding my money. Here's the kicker: I brought the guitar downtown to a reputable shop and guess what? They made some adjustments, filed the nut slots a little, checked the action and intonation, AND adjusted the truss rod! That's exactly where I thought the problem was. No one can put back the fret material Jerry filed off. It probably took a year of life off my frets, which means an expensive fret job is that much sooner. But the guys at Players Guitars were wrong with their work... and wrong with their bad treatment. There are much better options than Players, but their name should warn you. Their work is hit or miss. And when they miss, don't be surprised if they try to play you. If you love your instrument and deserve respect, go elsewhere...

Mike and Jerry are the best. Always professional and knowledgeable about your guitar needs and…read morequestions. Never had a problem with any guitars I've bought or work I've had done. I would highly recommend Players Guitars.

In May 2024, I brought my silver flute to Evolution Music to be sold through their consignment…read moreprogram. Jon Teeter, the staff member assisting me at the time, took the instrument for sale. Since then, I haven't received any communication--it's now nearly a year later. I've sent multiple follow-up emails over the past several months with no response. Today, I decided to call in hopes of finally getting an update. Instead, I was routed to a virtual assistant that was so lifelike, I initially thought I was speaking to an actual person. No one from the store has returned my call. I left my flute with this business a year ago, followed up twice via email, and now I've been left in the dark yet again. This level of unresponsiveness is completely unprofessional. What happened to real customer service? It's incredibly disappointing. Companies like this only seem to respond when public complaints surface--which is telling. Shame on Evolution Music.

Has this place gone out of business? I ordered something online (music stand cup holder) more than…read more3 weeks ago. Never received any notifications about its status (order acknowledgement said I would be notified). Their online help chat was unresponsive. Sent an email, got no response. Tried calling and got a robo-voice and a full mailbox.

This place is definitely worth the hype! Their customer service and repair is super fast and…read moreaffordable! The shop has an amazing selection of guitars and rare collections. Lastly their vast knowledge really helps you feel comfortable about your decision if you choose to buy.

the very best guitar shop I have ever dealt with ! and I've been around and had many other places…read moreto compare to. Paul and his people are superb. I couldn't be happier. honest people with fair prices and perfect service. you can't say more than that. Susan from Prescott Az

Nice place, nice people. Nice selection of instruments. It's obvious that they care about what they…read moredo.

Update 3/14 - I wasn't going to engage further, but Robyn at PM proactively sent me an email…read moreexplaining the miscommunication and sequence of events from their perspective. Included in her email was a refund of the charge even though she explained the original charge's legitimacy. I definitely appreciated that she went above and beyond researching my circumstance, looking up my account and processing my refund without me being the one to call them back. It showed me ownership and shared accountability in handling customer issues and maintaining customer relationships. Thank you PM... reestablishing trust is sometimes one step at a time.

jim is amazing - we had him perform…read moreat a large family backyard event and his performance was truly special - thank you Jim

Jim is an amazing musician! His guitar music prior to weddings, during weddings and during…read morecocktail hour. is absolutely stunning and amazing. So many people ask me about him. He would be outstanding for Christmas parties, business with a celebration afterwards. Jim is true to who he was born to be. His sound system is fantastic. He an amazing person all around.