This company rips people off. My mom called this company in October of 2023 to diagnose an issue with her Air Conditioner. My mom is in her mid-seventies and was taking care of my aunt who had just had surgery and was in her eighties- and it was HOT! Long of the short - this company charged my mom $450 for a $21 part and 20 minute visit. My mom raised concern about the price and was told by the manager that everyone was charged that fee because he had to pay sick time and healthcare for his employees.. $21 part.. 20 minute job.. $450... call another company read more

Zero stars. The Mountain heating & cooling service send two inept employees and their manager to my home. They fiddled-around on my gas furnace. And, charge me $240 for... nothing. My gas furnace was going for two hour.... and, then, it stopped. My friend called-up Mountain heating & cooling service and the guy told me that my gas furnace needed $2000 to replace the motherboard and the fan! They are a team of con men.... Or, a blithering idiots. By the way, I have a disability; a catastrophic massive stroke and speech problem. read more

Our heat pump quit working late Friday afternoon and it quickly went up to 90° in here. We always fear the worse, like needing a new unit, not finding anyone to come look at it until after the weekend, needing to take out a loan to buy a new heat pump. We are just that kind of people, the half empty glass type.. These guys came right out within an hour and had our heat pump up and running within minutes. They charged a fair amount and didn't try to tell us we needed anything we didn't need. We had a good experience with Mountain Heating & Cooling and we highly recommend them. read more

They have been a life saver... great, fast service and up front. Told me my AC unit older than methuselah but still did repairs without trying to put me off and seek me a whole new system. I'll definitely be buying my new unit from these guys when the time comes! read more

I would not ever use Mountain Heating and Air the unreliable maintenance people don't know what they're doing can't fix a leak and they will tell you they can't fix the leak yet a blind man with no eyes can find the leak have had a suspended license and it's going into litigation save you money and find someone else read more

JB and his team provided a great service at a reasonable price. They were honest, straightforward and did everything to make the service perfect. No one wants to pay to have a new HVAC but if you must, then definitely give Mountain Heating & Cooling a call- small town feeling with service of a big business- very trustworthy and best warranty! read more

I used this guy last year and he fixed my heat pump with a capacitor. ($200). I called him back this year because my air conditioning wasn't working. (I was told last year there was a 2 year warranty on the capacitor by Joe of Mountain & cooling). My wife called him about it and he came out. (I was at work) my wife was told me it was the capacitor that was installed incorrectly by HIM last year that malfunctioned. He replaced the capacitor then charged $95 for a "service fee" for HIS mistake. He left and did not make sure the unit was cooling properly. The Unit was not cooling at all hours later. So, she calls him back and leaves a message. I call and leave a message while I am on break. He called me to confirm he was going back to look. ( there is a pan under the air handler that catches condensation created by the heat pump. There is also a pump that pumps excess water condensation out when full. If this pump is clogged the pan will fill up with water and switch a float valve signaling the heat pump to stop. It's a simple fix by using a shop vac to unclog pump plumbing). Joe came back and went down to the air handler. Showed my wife the problem asked if we had a shop vax then used OUR shop vac to unclog pan and pump plumbing then turned around and charged $75 without letting her know there would be another charge AKA "plumbing charge" for this to be fixed. Ok, I'll eat the $75 for not remembering to vacuum the sump but $100 for a "service call" that was was replacing a part he installed wrong by him? Not right! $175 for a total for 1 call that he had to come back to too. Why was I charged for a second visit when the problem wasnt fixed during the first visit? Probably will need a new unit soon but I WILL NOT USE THIS COMPANY! read more

Air Conditioning went out yesterday at 4 pm. I called around to a few places and was told it would be the end of next week before anyone could even come out to see what was wrong with it. Called Mountain Heating and Cooling and the repair man said he would be right out to check on it. The repairman showed up within a half an hour. Trouble found within 15 min. I needed a part that would have to be ordered but he did a temporary fix until the part could be located. Just finished installing the part to fix the A/C. I would highly recommend Mountain Heating & Cooling. Special thanks goes to Joe for a job well done. More service companies need to try to give customer service like this. read more