Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

I have been waiting 3 weeks for a part to fix a unit that's less than 2 years old that they…read moreinstalled. no one has followed up. I have to initiate every call talk to their AI. Then talk to a call service. they say they'll relay the message and someone will call me back and they don't. So after three weeks of waiting for a part to come in now they're telling me that it's on backorder. But did I receive a phone call with an and an ETA. No instead I got a text message that just said it's been on backorder as of yesterday. So much for being a "family member" - they definitely don't treat you that way.

First rate services. Great guys did exactly what they said, on time So good that I paid a bit…read moremore than their price, just to say how much I appreciate them.

Ductz was referred by my HVAC contractor for mold abatement. This month had Wade provide a proposal…read morefor cleaning and disinfecting HVAC ducts on both sides of our duplex rental. Wade explained the process and what options were available. Price was fair and we scheduled work in a weeks time. The structure was built 1947 and even though the HVAC systems were replaced twice since, the ducts were NEVER cleaned. They removed plenty of dust/soot/pollen and pet hair. The 2 techs were able to clean both sides in one day. I would recommend Ductz to anyone, there were zero problems, ducts/air handler are nicely clean and my tenants enjoy cleaner air.

Awesome experience! This isn't the first time I've used Home Service Nerds but Iwill continue to…read moreuse them for all our AC needs. Jae showed up on time and was super helpful and knowledgeable. He thankfully saved us from being melted in our home this summer. Thanks again Jae!

They were on time, checked unit, serviced and reasonably priced for our needs. It was working just…read moredoing a regular service. When they left it no longer worked! We did have a hiccup, spent 3 days & nights in the heat with no air after service due to AA Attendant they were not getting our messages (lady in office out sick) but, AA was saying they would be here between certain hours, someone would call us, etc. On day 3 my husband was there when the owner came in and he was completely unaware. He sent someone that day. I will say we are nice and cool now and it was just a random issue nothing serious, took 5 mins to fix. I would like to thank the Owner for being a true stand up business man and making it right for us as a consumer. His technician came both visits and was a very nice young man. I would definitely recommend this company. Thank you for making everything right!!

Excellent company !!!. My project required the installation…read moreof two heat pumps plus all ducts in an home built in 1900 that never had A/C before. Dealing with Jessica (and everyone else) at the office was always a pleasure. From all the companies I interviewed, they were the only ones I felt listened and paid attention to the project and my requirements. Bruce and the crew Corey, Ethan, Hunter (I am sorry if I am leaving out any names) were attentive and worked through all the issues that this difficult project entailed. The final work is exceptionally good and a great value. I will only recommend and use Price in the future. Job well done.

Did a good job Straightening out the work of Blueridge heating and cooling. Not cheap but not too…read moreexpensive either they seem to know what they're doing did a good job for us

Gary, from Five Star was here about 30 minutes doing a pre-season maintenance check, which he was…read moredid not indicate any problems. I'm sure if/when there are any problems with our HVAC, electrical or plumbing systems, we will retain them.

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

Not satisfied. They replaced our entire system, at least that what we thought we were buying . We…read morebought this home in January. They came out in February suggesting a complete new system. 1)They cut a vent in our hardwood floor in a very bad place. 2) we called them because there was debris in our floor vent. They didn't replace the sheet metal boots. "Its not in our contract " 3)They told us we would receive $850 Visa card. It was $550. 4) they knew the pad for the unit was not level, Josh the sales man, said we will level the unit. They didn't LEVEL THE PAD. now water runs back to our foundation and under our house. And again "not in the contract " As a home owner. A complete $30,000 system would have covered all the above

Johnnie Carraway 6/27/25…read more We received prompt and professional service with Childers Heating and Air Conditioning during our recent AC issue. We placed a service call with the after-hours service I did follow up with the local office the next morning. Courtney had already seen the scheduled appointment for the next day and moved it to an earlier time slot. Connor arrived the next day even earlier than the scheduled time. We were impressed and pleased with the service we received from Connor. He is an exceptionally professional young man and very well educated in the HVAC industry. He quickly and accurately diagnosed and resolved the issue. Childers is fortunate to have Connor as an employee!!!

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

Today Hunter came to my house to inspect my heating and air system. He is the first technician…read moreI've ever had that has given me a plain explanation of the condition of my system with options. I've been a homeowner for over fifty years. Donna P

Have you ever been indoctrinated to a cult?…read more Ever get pinned by that family member wanting to talk to you about their latest MLM scheme? In the course of talking to 3 people, I was aggressively solicited to their annual plan SEVEN times. If I don't know you, and I don't know what your work is like, I'm not commiting to any annual plan. This was sometime last year when I tried their services and yes, they did as asked, but I would not call it budget friendly but maybe something short of harassment and some things I thought might be obvious, weren't. They could have great technicians but they are so focused on the hard sell, you're left just feeling exploited. Even with making my feelings known right to their faces (anyone who answered the phone, both techniciabs they sent) about how I will gladly make sure I complain to at least 3 people for each time I had to listen to a sales pitch, so 21?....I still have six voicemails since wanting to "earn my business"? I can legally call it harassment at this point right?

I received two separate estimates for fixing the ductwork under my 70-ish year old house. The first…read moreestimate, the person walked down the steps into my storm cellar/crawlspace, took one dark picture, told me it all needed to be replaced, and quoted me what seemed an exorbitant price. Then a family member who has used American Veteran on two homes in recent-ish years recommended them. American Veteran came out and did an EXTREMELY thorough inspection of my ENTIRE storm cellar and crawl space (seriously, they were here for I want to say close to an hour). They took a lot of pictures, measured all of my vents and my air return, and quoted me two THOUSAND dollars *less*. The first company was correct, all of the ductwork DID need to be replaced, but between the much lower estimate and the fact that American Veteran did such a thorough job of PROVING why this needed to be done meant I was obviously going with them. It was such a big job that it did take them about a day and a half to complete, but they hauled away all of the old ductwork and I could tell the difference immediately when I was able to turn my HVAC unit back on! There was one thing that they unfortunately weren't able to fix (enlarging my return) due to a sewage pipe being in the way, but this was a surprise even to the installation techs (so basically something it would have been really hard for the estimator to notice even with how thorough of a job he did). This dropped my final bill about $500, so in the end, the total cost was around $2500 less than the estimate I received from the first company. Every person from American Veteran who came out to work on my house was friendly and did their best to explain whatever they needed to/answer any questions I had. Knowing that they also did great work on two other homes for family members, I highly recommend their services, especially if you need hefty work done!

Horrible installation. A 2/3 day install of 3 HVAC units took 6 months. We were hounded to pay…read moreour bill before completion. The system never really worked great and the repairs to cosmetic damage to our home were poorly done.