Morris HVAC performed a routine spring cleaning and service on our HVAC systems in our home in…read moreBlack Mountain, NC. The service technician was Christopher and he called to let us know he was enroute and arrived on time. He did a complete spring cleaning of our air conditioning compressor coils including using hoses to wash all the debris out of the fins on the external coils. He checked the Freon levels and pressures. He used remote digital temperature gauges to check the circulating temp at our registers inside the house. He was very thorough and knowledgeable of what he needed to do. I could not have asked for a better service call and technician to perform the work. I heartedly recommend using William Morris Heating and Cooling.

I live in asheville nc. My friend lives in marion nc I…read moreneeded some help with my AC unit, and she called Morris to check it out. They had been to my place a few months before, for something minor, The guy came late because he said he couldn't find my apartment. When he arrived 30 minutes later than our scheduled time, we talked for a moment about what was going on I told him that the air was blowing cold and then hot...so I knew that it wasn't that it wasn't working, it was just that the thermostat seemed to be haywire!. What did I know? He went into my HVAC closet, but couldn't find the AC. I called my front desk, and they assured me that it was in the same closet as the furnace. He told me she didn't know what she saying, and went outside to look for the AC unit. When he came back about 30 minutes later, he went back out to my HVAC closet, and low and behold he finally found that it was infact there all along This took the better part of an hour or so...when he finally went back to the thermostat and declared that it was the problem after all. He said he'd go check in his truck to see if he had one compatible & came back a few minutes later with one that would be good. He took a few minutes to install it, and then gave me the bill. Oh, btw..the thermostat was $100.00 The bill was $373.00!!!! I asked him why it was so expensive, and he told me that his time was billed at $125.00 an hour...and that the client is required to pay for driving time! First of all, when they take appointments that are not in their local area, they need to tell the client that they are charging them $125.00 an hour to get to your place. Once the client knows that, then they can decide if it's worth it or not. second, he spent the entire time either looking outside for the AC unit, or going to his truck....It was clear that the unit was working, and installing the thermostat took about 15 minutes. 373.00!!!! That's not correct in my book you make your own decision

I highly recommend Terry and his son's at - A Griffin Service Group! If you're interested in hiring…read morean honest team of professional experts, while avoiding the overpriced big commercial companies, then look no further! I promise you'll be completely satisfied, as we are! A++

From the owner: At A Griffin Service Group, our mission is to provide reliable, high-quality HVAC solutions that…read moreenhance the comfort and efficiency of our clients' homes and businesses. We are dedicated to delivering exceptional service through innovative technology, skilled craftsmanship, and a commitment to sustainability. With a focus on customer satisfaction, safety, and environmental responsibility, we aim to be the trusted partner for all heating, cooling, and ventilation needs, ensuring optimal performance and peace of mind for every customer.

Great, prompt and reasonably priced service. Needed new furnace in the cold weather. They were…read moregreat. Highly recommended

Requested a quote for service from Johnny Rogers in September 2023 who stalled me for over 2 months…read morewithout ever doing more than promising that he would get back to me! He went on vacation and then on Thanksgiving Holiday without any reply or schedule for service. As a result my project went over budget by more than $10,000 and was 90 days late! Never again will I use Gentry for anything, especially HVAC! I only wish that I could give them a worse rating!

This company rips people off. My mom called this company in October of 2023 to diagnose an issue…read morewith her Air Conditioner. My mom is in her mid-seventies and was taking care of my aunt who had just had surgery and was in her eighties- and it was HOT! Long of the short - this company charged my mom $450 for a $21 part and 20 minute visit. My mom raised concern about the price and was told by the manager that everyone was charged that fee because he had to pay sick time and healthcare for his employees.. $21 part.. 20 minute job.. $450... call another company

Zero stars. The Mountain heating & cooling service send two inept employees and their manager to my…read morehome. They fiddled-around on my gas furnace. And, charge me $240 for... nothing. My gas furnace was going for two hour.... and, then, it stopped. My friend called-up Mountain heating & cooling service and the guy told me that my gas furnace needed $2000 to replace the motherboard and the fan! They are a team of con men.... Or, a blithering idiots. By the way, I have a disability; a catastrophic massive stroke and speech problem.

Very quick to respond and came out the next day. Investigated thoroughly and spotted the problem…read more Estimated cost $200. Less than quote from our regular HVAC providers. We are very happy with John and look forward to a long relationship with his company.

From the owner: Serving Burke county and surrounding areas since 2022, A-Z HVAC is a small, family run, HVAC…read morecompany providing quality heating and air conditioning work and expertise at an honest price.

Very satisfied. Craig came and was prompt to fix my AC. Worked with home warranty company as best…read morehe could

I'm a veteran and have known this man for 20plus years and he has never done us wrong until this…read morelast time. Gave him 5900 dollars to replace our heating and air unit and he never has. He is a thief, do not have him do anything for you.