Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

I had a plumbing leak and subsequently needed my faucets replaced. I called mid-morning and the…read moreladies sent Michael out by noon. He did an excellent job. He was prompt, kind, professional, efficient, and everything was tidied up before leaving. The entire experience was smooth and stress free from start to finish. I highly recommend and will definitely be using them again in the future!

Nick is fantastic! We had a seemingly undiagnosable (or very expensive) spigot problem around our…read morepool. Another plumber had quoted us THOUSANDS to fix it and said it would require jackhammering up our patio (for thousands more). We let it go until it became a geyser and were dreading what was to come. We called Around the Clock, they worked us in quickly, and were very good about being responsive when we called to ask for an ETA a couple of times (we're those people...) Regardless, Around the Clock came out, diagnosed it in no time, and we were in and out at an EXTREMELY reasonable price. We won't use anyone else for plumbers (and are alreading getting a quote for another issue...)

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

For those looking for a short yes or no, I would highly recommend Lee Company for anything they…read moreoffer. For those who want details, read on. My residence is in Madison, Alabama. Over the last couple years, I have used Lee Company for multiple services including plumbing, electrical work, air conditioning, and the latest, crawl-space encapsulation. The first experience was for some plumbing work and the experience was top-notch, so when I found the other area they work within, I contacted them when other needs arose. Their quality work, communication, expedience, and most notably, the quality of their staffing these areas continues to impress me. This review is primarily centered around the crawl-space encapsulation, but let it be known, the review pertains to every single time I've dealt with them, in every area. This project started out with a quote, which Josh came out and provided a clear quote, answered my questions, etc. It was not cheap by any means - roughly 22k, so the next step is obviously a second quote. For that, we contacted "the gorilla" of the industry. I explained to both parties that I am interested in fixing the problem, not eating or eating in my crawl-space. The second quote was roughly 30k, with the additional note that I would need to contact an electrician and arrange that work to be done outside of that. When the second quote was complete, the representative asked how that compared. I told him he was substantially higher, plus I would need to contract an electrician on my own. Rather than defend what was quoted, the representative immediately started throwing out things that were previously needed to "fix the problem" to get the price down to compete on price. I questions Josh about some of the items that were so quickly tossed by the gorilla and asked if an of those would be something I should consider adding and the answer was that it would not hurt to have those and Lee Company could provide them, but my situation did not require that to fix the problem. I liked the fact that Josh did not try to extract every penny possible from me, but rather respected what I was asking for, while it seemed the opposite after watching these events unfold. The 2-man crew (Ethan and Xavier) that showed up for the bulk of the encapsulation work was stellar. They showed up the morning they said, when they said, and my wife and I met them. They gave us a brief walk-though of their plans for the week's work (a reminder of what Josh outlined when telling us what to expect), and we left them to their business. At the end of the day, when we saw them packing the truck and collecting the day's debris, we would briefly meet with them, and we always got a 3 minute status report, what's next, what to expect tomorrow (maybe some noise when attaching the liners, etc.), and off they went. Every day, same thing. Professional but friendly, and getting it done. Then, the third day, the electrician arrived to take care of that part of the work, and they seamlessly continued the work at hand (NO additional work by me to schedule, arrange, etc.). This is the second time their breadth of capabilities helped - the other was when my water heater sprung a leak and the plumbers needed consult from an electrician to finish the project. At the end of this project, it looks amazing. I still don't want to eat or sleep down there, but I would not be frightened to do so, either. I've probably had about 7-8 projects now that I've used them for, and they have all been ones that deserve kudos. To the person who oversees the staffing and execution of Lee Company in Madison, Alabama, you have an exemplary staff, from call center, to sales, schedulers, and technicians. I don't pass out five-star reviews without reason - I will one star companies that deserve that in hopes they fix the problems and let others know to be cautious. I also don't feel compelled to review every service provide I use for something - if the service is generally as expected (3 star), I probably won;t bother. But I also make sure and try to help anyone who reads reviews, as well as those who are reviewing these from within Lee Company, know when they have a real winning environment. I honestly have not met or talked to anyone on the entire staff that I would hesitate to contract for their specialty. Whatever process you are using to select your representatives, I think you have a winning formula.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

They are responsive. Any issues I had with their services were immediately corrected gratis. I…read morehave been using MPE for plumbing and electrical and will again.

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Another A+ service effort by Machen Plumbing. They are…read moreprompt, efficient and well trained in plumbing applications. This is the second residential application they've completed for me in the last 10 days since I moved in and they are reliable and clearly a "best in class" operation!

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.