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    MD At Bedside

    4.9 (23 reviews)

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    8 months ago

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    2 years ago

    Very professional and attentive. Thank you so much for making yourself available right away & making me feel at ease.

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    2 years ago

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    Thank you very much! It was my pleasure to help.

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    Sutter Urgent Care

    Sutter Urgent Care

    2.7(112 reviews)
    3.2 kmDowntown Berkeley

    Will not be coming back to Berkeley Urgent Care again. Felt…read moreignored by the Doctor and we did not leave with what we needed most, antibiotics, even though we asked three times. They prescribed OTC remedies that did nothing. My daughter had a chronic cough and sickness for a month. We made another appointment two weeks later with her primary care doctor for an urgent sick visit since she was not healing from this ongoing cold and chronic coughing-vomiting. Castro Valley Dr. gave her antibiotics and she was better in two days. The lack of compassion for the patient and families needs is very costly with our experience with Berkeley Urgent Care. Listening to the patient is key to a successful relationship for good health and it doesn't seem to be happening in Berkeley. Another incident at Berkeley Urgent Care happened when I went in with what I thought was shingles and they sent me to the ER for an abdominal exam. The minute I arrived at the ER and went through triage, they spotted the small rash and said it was shingles instantly. Berkeley Urgent Care blew me off and sent me to the ER and cost me $6k. My Family has learned a very expensive lesson with Berkeley Urgent Care.

    If you are in an emergency situation, I would REALLY recommend you just go to Alta Bates Summit…read moreMedical Ctr down the street instead. Came in here with debilitating stomach pain only to be told to leave and move myself to another hospital. In that state, the whole point of going to urgent care was because we could barely move. What is the point of naming yourself urgent care if you are not fully equipped to handle emergency situations? If the situation ended up being urgent, it could've been dangerous. :( The only plus side is that we were seen within 10 minutes.

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    Sutter Urgent Care
    Sutter Urgent Care
    Sutter Urgent Care

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    Carbon Health - Reception Area

    Carbon Health

    3.6(441 reviews)
    2.4 km

    1st time at this location and they were the Absolute Best! I went for Occupational Health and they…read morewere so patient with me. I was dehydrated & my blood wouldn't flow. I went back 3 times! I'm now family.

    I had a drug screen scheduled at carbon health which was pre-registered through my employer, to…read morewhich I came to the site at Berkeley on Telegraph to. I didn't wait long, maybe around 5-10 minutes for someone to come to the front desk. I presented my confirmation email holding information for my registration number, account number and bar code. Front desk staff Angie said that I would have to pay out of pocket because she's not familiar with the email I presented to her. She stated they only accept two different entities that schedule drug screens. The instructions I received directed me to Carbon Health, while the screening itself was being managed through Vertical Screen. When I arrived, I attempted to explain the situation to the front desk receptionist. It became apparent that my explanation wasn't being fully understood, so I referenced the different entities listed in my email and specifically identified Vertical Screen as the third-party provider. When I mentioned, "It's through Vertical Screen," I was met with a confused "What?" in a noticeably dismissive tone. After repeating myself, the receptionist looked at her computer and simply responded, "K." Unfortunately, this interaction felt unprofessional and unwelcoming. I also spoke with the same receptionist over the phone the day prior to schedule my appointment and experienced a similarly indifferent and discourteous tone. During my wait to be called by a provider for my drug screening, she also answered a phone call, requested to put the patient on hold, and went on her phone for 5 minutes prior to picking up the call -- a greater representation of unprofessionalism in the workplace. I understand that front desk staff often handle a high volume of patients, non-members, and third-party vendors, and that challenging days happen. However, professionalism and courtesy should remain a priority, regardless of the circumstances. As someone who works in healthcare administration for large healthcare organizations where patient experience and service are heavily emphasized, I was disappointed by the lack of basic customer service. My experience with the receptionist significantly impacted my overall impression of this location. I hope management takes this feedback as an opportunity to reinforce the importance of respectful and professional communication with all patients and visitors.

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    Carbon Health - Face of Carbon Health chitty chatting about the incredulous patients they deal with, with attitude problems, old age, and health problems.

    Face of Carbon Health chitty chatting about the incredulous patients they deal with, with attitude problems, old age, and health problems.

    Carbon Health
    Carbon Health

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    One Medical Primary Care Clinic - Berkeley

    One Medical Primary Care Clinic - Berkeley

    2.9(103 reviews)
    3.2 kmGourmet Ghetto, North Berkeley

    ----- 1 star…read more (Late experience from Jan 2024) I cannot in good conscience recommend Dr. Fujimura at this office location. My experience was deeply disappointing. After being referred for an urgent appointment by two nurses who were concerned about a potential appendix rupture due to my acute pain, Dr. Fujimura was much more concerned her schedule than my well-being. Instead of examining my symptoms, she spent time reprimanding me for following the nurses' recommendation and claimed I was "wasting her time" and "potentially endangering other patients if I have flu like symptoms" (I was masked). At one point, I asked if I could use the bathroom and she replied, "well I'm not allowed to say no" - another example of her unprofessional tone throughout the appointment. I was shocked by her unprofessional approach, especially when I was in significant pain and following medical advice from her fellow medical staff. The dismissive attitude I encountered left me feeling unheard and uncared for during a very painful time. The dismissive attitude I encountered left me feeling unheard and uncared for during a very painful time. I did report this incident to One Medical, and I appreciate that the regional staff followed up with me regarding my experience. Their responsiveness was a stark contrast to my interaction with Dr. Fujimura. --- Experience from Prior Jan 2024 --- 3 stars On a positive note, I've been going to this office for 3 years (2019-2022) and have found the office staff to be friendly and helpful. I appreciate their convenient blood draw services and extended lab hours. The staff are also particularly helpful when it comes to calling other offices to locate vaccines when you need them quickly. Unfortunately, a difficulty has been the high staff turnover in the Berkeley Office, with folks going on leave multiple times or sabbaticals without notice. Thought I do appreciate that they are slowly opening another office with more providers.

    The providers are excellent and helpful. However, it is not fun to call the 1-800 number and get…read morestuck on hold for 10+ minutes to ask a simple question. As others have pointed out, it was not this way before Amazon bought One Medical.

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    One Medical Primary Care Clinic - Berkeley
    One Medical Primary Care Clinic - Berkeley
    One Medical Primary Care Clinic - Berkeley

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    MD At Bedside - urgent_care - Updated June 2026

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