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    MD Claiborne & Associates

    1.0 (1 review)
    Closed Closed

    By appointment only

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    9 years ago

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    Cole C.

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    C & M Surgical Group

    C & M Surgical Group

    3.8
    (13 reviews)
    6.4 mi

    Terrible Experience! Front Desk attendant was rude. After waiting in the lobby for a hour I was…read moreseen for a total of 5min. Dr.Millaud was insensitive and had the tone of someone who didn't care about his patient. I was told I wouldn't be able to get any operations until I tested Negative for COVID-19..I was told this after paying $50 and waiting a hour past my "scheduled" appointment time. The Appointment the Desk Attendant said would be cancelled if I wasn't there on the time. I was on time(10AM) and didn't get "seen" until 11AM. Why couldn't they tell me about the COVID-19 stipulation over the phone when I booked my appointment? Y'all Scamming people for $50? During a time like this? Do better

    After consulting with C & M Surgical Group(Dr. Millaud) for the extraction of all wisdom teeth, I…read morewas quoted $3,683.00. I signed the treatment plan for that price. C & M Surgical Group is a Medicaid Provider, which requires them to follow the Medicaid fee schedule for a Medicaid recipient. My insurance was to cover $199 and my out of pocket balance was $3,484.00. The office had an option to finance the remaining balance through the Lending Club, in which I was approved. The Lending Club's policy is to take 10% of the financed amount from C & M Surgical Group. C & M Surgical Group wanted me to pay them the 10%, which was against the Lending Club's policy. A representative from the Lending Club reached out to Mary Ann Millaud (office manager) that they were violating the terms of their agreement and that the patient was not responsible for the 10% fee. The day my surgery was scheduled, Mary Ann told me that Dr. Millaud could not afford to take the 10% deduction from his fee. I informed her that I read the terms and agreements of the Lending Club and spoke to a representative that informed me that I was not responsible for the charge. She proceeds to tell me that I was given a discount on my treatment, which is not true because I am a Medicaid recipient, which required them to follow the Medicaid fee schedule. Mary Ann proceeded to increase my treatment plan total to $8,683 because I would not pay an additional 10% that I was not responsible for. The route C & M Surgical Group took to try to force a patient to reimburse the 10% fee from the lending company they are affiliated with was unethical. The fact that they increased my treatment plan after it was signed was also unethical, fraudulent, and it violated the terms of Medicaid provider because they refused to follow the the Medicaid fee schedule. Another oral surgeon reviewed the treatment plan and informed me that Dr. Millaud's office was charging me for sinus closure, which my teeth were not in my sinus, which is fraudulent.

    MD Claiborne & Associates - skincare - Updated August 2026

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