Rohan Thomas gets 5 stars for his prompt and professional service call yesterday to repair an…read more11-year-old oven. He arrived at our home within 2-1/2 hours of my morning distress call, diagnosed the problem quickly, and was able to replace the broken part from the inventory of parts in his van. In and out, hardly any appliance down-time. Service call + parts and labor was very affordable--particularly when I was half-expecting that I'd have to buy a replacement gas range at at least 10 times the cost. Very impressive. Highly recommended.

Called for service on dishwasher on a Friday Morning as of today Monday Evening no call from them…read more Evidently they don't need my business.. Will try to find a more reliable contractor.

Paid for 8 yds of topsoil/compost. Ryan Scully delivered 4.5. My tractor bucket holds 1/4 yd, did…read more18 trips which is 4.5 yd. Contacted him and he claimed I shorted him money, $10. Told him I would make it right if he would but denies delivering a short load. Don't use this company, find another business that you can trust.

I cannot express how fantastic they did on my leave removal job. I used them last year, and that is…read morewhy I used them again. Everyone is very courteous and professional. If they do so well on leaves, I can only imagine how they would do on other jobs!

We had Mike come out to do a termite inspection on a home we purchased before moving in. He was on…read moretime, communicative, and explained why he was looking at what he was looking at. Knowledgeable and friendly, great experience

I had booked Guardian Pest Control several weeks before my wedding to spray for mosquitoes…read more Unfortunately it rained this week. Knowing it was going to rain, I called on Monday to ask them to come earlier in the week to make sure the grounds were sprayed. They told me "not to worry about it" and that they would "take care of it." This was untrue. Now the day before my wedding, it is raining. They refuse to spray. That's not even the worst part. I spoke with Abbey, a manager in the store. She was dismissive, rude, and defensive about her poor customer service and her company's failure to live up to its responsibility. In fact, she refused to take any responsibility, blaming the weather and saying there was "nothing they could do." I did point out they could have come earlier in the week, they could have communicated with us better that they wouldn't be able to spray with the rain, and that we might have issues. But we were left in the dark until the day before the event that there would be no spraying. This was upsetting, and then on top of that to have Abbey be condescending on the phone with people who do not know pest control or what it entails was the worst customer service experience of my life. I will be reporting to the better business bureau, and I would never recommend this company for any special event. I was able to contact Orkin who took care of my pest needs and were pleasant and appreciative of the fact this was my wedding and a very important occasion.

Great team. They have been taking care of my property for years and I wouldn't use anyone else.read more

I recieved a flyer in the mail and called to get some landscaping done. Ken came out and gave me…read morean approximate estimate. I said ok. He was suppose to get some pictures of rock samples and email them to me. He never did. I called for 3 days in a row. The person answering stated that Ken would call me and said that he emailed me the pictures. I told her I did not get the email. Again, she stated he would contact me. He did not. It has been 6 days. I had to start all over again and get estimates from other companies. Very poor customer service!!

These guys can get out there the same day, very knowledgable and helped with a couple other small…read morethings with my fridge that I never would pay someone to come out for. Also did some routine cleaning without even bringing it up. Pricey but every repair company is and they're not nearly as bad as the other guys out there. Felt fair and not like I was getting taken advantage of. Definitely recommend. Quick response, friendly, and fair price. What more are you really looking for from an appliance repair company?

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

Mike saved the day and our old washing machine! He got here as soon as we called his office. We…read morethought we were facing the dreaded buy a new washer since ours is one of the old ones. But Mike assured me it's nowhere near the end of its life, it just needed a small part replaced! He had the part in his truck and was done in less than an hour! Let Mike save your day! Regina Madison Manchester

Mike showed up 7/24/21 to inspect stove with non working burner. Said would order part and return,…read moreprobably in a week. Charged me $85 for doing nothing else. After that never saw him. Traded calls constantly with him once in a while saying was ordering the part. It's now 5 plus weeks and sometimes his phone had a message that he was not taking calls for a week or like now for two weeks until 9/15/21. He's not licensed with CT Consumer Protection and is only a tradename. I'm out money with no working stove burner. WIll have to call another service to do job he said he would do but blew me off.

well ftr, and my loss is your gain…read more I spoke with john, the owner of this converted garage into workspace regarding my cub cadet that threw a tizzy (you can read about the last time with my boston lawnmower review) and needed a quick (and cheap) fix it job on a broken spring. i think it was for the gas line, not too sure. anyway, on the phone, he seemed to be way cheaper than the next (and maybe only) other applicable repair place, so I was happy to hear his low rate, not too cheap to be good rate, but reasonable, 40 per hour. I took in my pos, and he said he could either rig it to work (that didnt work) or order and repair, but would take a few days. no worries, I called him 4 days later, broken part on order. fast forward to yesterday, I pick up my mower and wouldnt you know, the carburetor needed to be fixed, too much debris inside, not replaced. hummmm, im pretty sure boston lawnmower did this (i didnt ask them to do it either) and already charged me. so, i was charged another 40 bucks on labor to do something i was under the impression was already done, was it his fault or BLM? doesnt matter, i now know the biggest scam in lawnmower repair, the proverbial undercoating, err, carburetor repair. cant check it myself, nothing to order, just padding to the bill. he only takes cash, figures, i literally open my wallet, gave him everything in it (wasnt expecting to be 111 bucks, and had to settle for 106. tough, all i have. i questioned the extra work, his curt response, i moved your job up. really? when i called you said one job ahead of me, wouldnt that be the indication you didnt drop everything for my job? also, he broke my pull cord, worked and was attached when i brought it in, now i have a brand new cord, thanks, he also charged me for that too. anyway, now you know too.

Zero stars if possible. This is a very unprofessional opeation. No ETA. No response to voice mails…read more Stay away from this small engine repair shop.

Doug was very honest and friendly. Someone you can trust! I would not hesitate to give Doug your…read morebusiness!

Dishwasher not draining. Doug came next day, found apiece of glass in the drain pump impeller…read more Removed it and gave me the option of trying a quick fix, or new replacement. He suggested the quick fix. I took the quick fix and it is still working great. Saved me big $$$. He could have made a few extra $$ on me but didn't. What else can I say about a recommendation.