I waited over an hour each time I have had an appointment. It felt very much like a rinse and…read morerepeat operation. 3 visits. first is an intro, then a biopsy and then some surgical procedures. the problem is they don't tell you what's wrong or what the risk is. it's just 1-2-3. and a bunch of bills in between. I was called repeatedly by a desk person to schedule a "surgery" and never once heard from an actual doctor to tell me what the biopsy results were. imagine getting a voicemail from an admin that says - hey we need to schedule your surgery; you hear nothing from an actual doctor. after 2 months of having the biopsy taken I finally actually received a letter explaining results vs some desk person calling me to schedule a "surgery". I'll never go back here. the letter is signed by a "doctor" that I've never heard of or met; I looked him up and he's a PA and not an MD. I'll be going elsewhere so it feels less like a heist and more like we are actually patients being seen by doctors who care. don't go here.

The Docotrs I have seen are great. The scheduling and the front office are a hot mess…read more I spent an hour in the waiting room. Paid my co pay and they had me scheduled with the wrong DR. October 23- I waited until 12-12-25 to see the correct DR and after waiting 1 hour I walked out,

After hitting that mile stone of 40 - something, I knew I had to find a specialist that could…read moregently remove the lines that life had left behind. I was so happy when I found Miss Ida Bell to do just that and a little more. Miss Bell is extremely knowledgeable and comfortable with her practices and expertise. She talked me through the process step-by-step from beginning to end. With her experience, she also offered constructors recommendations as to initial changes and long term goals of maintaining my aging skin and addressing certain areas of concern. The office is very clean and well-maintained. The office staff is very professional and proficient in scheduling and payment options. I highly recommend this facility and especially Miss Bell. I am so thankful that I found her and look forward to my next session with her and her knowledgeable staff.

Just joined them for first appt about 10 days ago for routine check and they surprised me by saying…read morethey needed to do 2 biopsies. I have not been contacted with results. Their website says they are open 8-5 but called after 4 to get my cancer results - and they don't answer phones after 4? Left message last week and no return calls so that sucks. Tried their patient portal several times and still can't log in - just get sent into infinite "loading" loop. Called main # for help as their website suggested and couldn't understand their phone service answering system - all garbled and impossible to understand. So frustrating. I am definitely not impressed.

The place is like an assembly line, every 5 or 10 minutes, in one door, out the other. I had a…read more5-minute office visit and was over charged. The doctor didn't even look at my skin; was quick to tell me she could give me a cream for psoriasis even though I was clear that I didn't want a steroid cream. They are a rip off and could care less. Just a big money grab.

I arrived 20 minutes before my scheduled appointment and was taken back to an exam room 30 minutes…read moreafter my scheduled appointment. Virtually everyone in the waiting room was complaining about the long wait time. The PA was excellent. You sent my prescription to the wrong drugstore -- even after I verified the pharmacy (to include the correct address) when checking out. You folks really need to get your act together.

Very courteous of staff. Minimal waving time. Efficient care. I consider them my dermatologist from…read morenow on.

This is absolutely the worst dermatologist I have ever been to. Three appointments and four months…read moreto resolve a skin rash with zero results. Went to the emergency room and the doctor resolved the issue in less than an hour. Rash was gone in two days. Do yourself a favor and avoid this place.

BEAUTIFUL aesthetic center! They offer so many procedures, soon you will even be able to do YOGA…read morethere! Mai Lin is Great; staff is sweet and knowledgeable. A little pricey but check it out.

Professional and beautiful med spa! Highly recommend for all your facial treatments. I have been…read morecoming here for a few years and wouldn't consider any other med spa. The best in the area!

I have an implant on one of my tooth. It is guided by robotic and operated by Dr Thayer. I had…read morelocal around the tooth and no pain and no discomfort when it is done or during surgery. Excellent service.

Amazing is correct! I hate going to the dentist. My heart races and I panic. When I came to this…read moreoffice the staff was very accommodating. They were friendly and made me feel comfortable. Dr. Song was my surgeon. He asked me if I was okay all the time. He was gentle and patient. He pulled my tooth so fast I couldn't believe it. He even called m3 several hours later to see how i felt. I'm glad i found this surgeon and i highly recommend him.

My daughter suffered from extremely painful acne for months. We saw dermatologists who diagnosed it…read moreas acne and prescribed a topical cream. After four weeks with no improvement, we were told to continue for another four weeks. Around that time, I was speaking with Nancy about my own skin cream and casually mentioned my daughter's situation. Nancy immediately asked thoughtful questions--about sugar intake (which was high) and sports (she plays varsity soccer). She then asked for a photo and quickly suspected fungal acne rather than traditional acne. Nancy made several practical recommendations, including reducing sugar and trying an over-the-counter antifungal. We saw noticeable improvement in less than a week, and today my daughter is completely acne-free. The photos we have span from September through December, showing the full transformation. I'm incredibly grateful for Nancy's insight and willingness to look beyond the initial diagnosis.

Nancy is extremely knowledgeable when it comes to your skin. I saw a dermatologist for some adult…read moreacne and she had me on an antibiotic for 6 months...and wanted me to stay on it for another 6 months. No way! I saw Nancy instead and she did some spa treatments and started me on new face cleansing regime and my face is totally clear! I see Nancy every 6 weeks and what I love is that her spa treatments feel amazing and she will recommend products but she never pushes them on you! I highly recommend seeing Nancy if you want to treat your face and neck to a professional Aesthitician!