I'm a male caregiver who applied for a position about a month ago and never received a response. I…read morefollowed up by calling Bella and spoke with the front desk staff (I don't recall her name). She told me she would notify the Health & Wellness nurse and manager about my application. During that same conversation, she also suggested that I might want to apply for a different position because she had "never seen a male caregiver in assisted living." That comment was discouraging. Caregiving should be based on skills, experience, and compassion -- not gender. Male caregivers are fully capable of providing respectful, quality care. Being indirectly discouraged from a role simply because I'm male felt unfair and unprofessional. I was genuinely interested in working here, but this experience left me disappointed.

Beautiful facility that has everything going for it. However, the admission and assessment process…read moreleft a very bad taste in our mouth. The assessment had NO physical aspect to it but then we were told my father "required too much care". For the record, he walks with a walker, mentally sharp, takes care of all his own personal hygiene needs. I just don't feel like they were honest about what the reason was. My father worked until he was 83 as a stock broker...golfed until he was 90. He's 93 now. Not run very professional and I have been in the medical field for 50 years. I know about assisted living facilities (my mother was in an Oakmont for 12 years). I know about Skilled nursing and the difference between them. Anyway.... much improvement needed from the LVN that does assessments. NM, Medical Practice Consultant

An Amazing Experience!…read more I can't express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff. Lori from Marketing made the process incredibly easy and treated my mom with such care and compassion. They helped me get really nice rental furniture quickly from a trusted vendor and made the move in process seamless. The building facilities are top notch and beautifully decorated. I have now had multiple meals with my mom at Segovia and the food quality is amazing and the service is excellent. The staff has made us feel very welcome in such a short time. In my mom's first week, she has already started making friends and participating in the multiple activities in the development and offsite. If you are looking for the best in assisted living in the Coachella Valley, Segovia is the place!

We were looking for a new home for mom. The process can be quite daunting. When researching to…read morefind the right place, we experienced everything from a hard sales pitch to "i do not care" attitude. Segovia WON hands down. From the first interaction with Lori Torres until this day, she was a great help for us and our decision. Lori took time to answer every question we had. It never felt like a sales pitch which we experienced with other places. Her attitude was always pleasant, friendly, yet professional. Kudos to Lori- a five star experience. So very happy we found SEGOVIA and mom can now call it her home.

The Carlotta is a beautiful, full service facility. Our loved one is thoroughly enjoying living…read morehere! The restaurant is outstanding- shout out to the top notch kitchen staff, chefs, servers, especially Russell! The activities are very diverse, so many options- cultural, educational, fitness, socials, it is amazing! Brand along is a powerhouse! This woman does it all as far as keeping residents engaged and she does it so well, always smiling, even through her own physical pain! She truly deserves a raise! Corey is the Executive Director Assistant and is very caring, hard working and extremely helpful! When he says there is an open door policy, he means it. I highly recommend taking a tour of the facility if you or a loved one are looking for a lovely assisted living facility.

I recently toured this skilled nursing facility and assisted my client with the admission process,…read moreand I cannot say enough good things about the experience. From the very beginning, the staff was welcoming, compassionate, and incredibly professional. They took the time to answer our questions, explain every step of the process, and ensure that my client felt comfortable and supported during a major life transition. What stood out the most was the dedication of the team. We encountered several unexpected delays due to issues with the doctor's office and required paperwork, which caused our move-in date and timing to be pushed back. Despite these challenges, the facility staff went above and beyond to help us. They worked after hours and even on their days off to ensure everything came together smoothly and that my client could transition into the facility successfully. Their commitment, patience, and willingness to help during a stressful situation made all the difference. It is rare to find a team that genuinely cares so much about the people they serve. The facility was clean, organized, and welcoming, but it was the staff's kindness and dedication that truly made this experience exceptional. Thank you for going the extra mile and making what could have been a difficult and overwhelming process feel manageable and positive. Your hard work and compassion did not go unnoticed, and we are incredibly grateful.

1:12 1 My 97 year…read moreold mother sadly passed away 3 weeks ago, but I cannot say enough wonderful things about the care she received for the past 10 months that she lived at Emerald Rose 2 in the care, primarily, of Isaac, Katia & owner, Julie (as well as the hospice nurses from DeLa Rosa Hospice). Not only is the physical space bright and open and very clean, the people who work there reflect the space. Sunny and helpful. As an only child, I was able to sleep nights knowing mom had top notch care. Katia is a great cook, but also daily made the effort to serve my mother food that she was able to eat due to her issues with teeth and swallowing. They made the effort to create activities for the residents (movies, music, bingo and other games like Left, Right, Center). I can't count how often my mother told me how lucky she was to be there. I looked at five other group homes before choosing Emerald Rose Garden. There was no comparison. It was truly a godsend. Thank you!

Let me preface this by saying that this will be a gushing review: I cannot express how grateful I…read moream for having found the likes of Julie (the owner) and her absolutely magical crew (Apple, Jay, you are amazing humans). Being an only child no longer local to the desert and having to deal with big, life altering decisions for which there is no instruction book, Emerald Rose was a beacon in the dark. Bright, impeccably cared for, the place felt *alive* which is in stark contrast to what I'd seen in other care homes. Instead of seeking refuge for my beloved family member, at Emerald Rose it felt like a place where he'd be able to thrive as much as person who'd just been through two strokes in two years. And he is not easy, my Dad, yet they handle him and his needs with care, respect and dignity which is another thing you'd automatically assume but is very much lacking in these settings. If you are looking for help, don't hesitate to look further: this is the best it gets. Thank you infinitely for allowing me to sleep at night Julie; you are all very special people.

The Palms at LaQuinta Adult living is an awesome retirement space…read more This is where I would like to be when I get of age. My best friend and I found this place so he would not worry about his beautiful father feeling alone in his golden years. Well my friend died and I promised him that I would look after his father if anything happened to him and unfortunately it did. I have looked after his dad, for 4 great years here, and after his passing of 102, his "girlfriend" who had no family in the United States asked if I would care for her. That's what I'm doing now. The wonderful people that manages the facility, Robbie,Vikki as well as Lenny are very caring and responsive to the residents needs. Robbi tells jokes at dinner, reads the menus, tells the activities for the day, what movies will be playing in their theater (along with a popcorn and ice cream machine) and dances at the sock hop with his wife Vikki! They both have monitors connected to each residence in case of an emergency. Vikki plays the piano, knows each residence health requirements, and serves dinners as well. She doesn't just see each person, SHE HEARS THEM. Stephanie is the "Big Bad" coordinator for entertainment, activities and exercise etc. And she runs a "tight ship"! Works hard to keep everyone busy, happy and strong. Understanding, with a big heart, and is the traffic cop and will give tickets if she catches any resident speeding in their scooters or walkers! Dawn is the community sales director and always has a beautiful smile for everyone she meets. A breath of fresh air every time I see her. She makes sure that this place always has a waiting list to live here. There is a bus that takes them shopping, doctor appointments, day on the town, etc. The meals include a wonderful breakfast , dinner and supper, with a community refrigerator stocked with drinks and some times those late night snacks and munchies throughout the day. Oh! I must mention about the young adults that work so hard in the facility led by Mariah. She knows every residents name and how they like their salads, juices etc. and remembers special stories about each one. This group not only serves, but they clean rooms, wash bedding and the hallways are immaculate because of them. Where did they find these people? The Executive Chef. Mr. Martin, who whips up incredible meals. And if you know someone who lives there, be invited to their special dinners like Easter or Christmas! Simply amazing!! He also makes sure that there are optional dishes for those who have discriminating or, allergic issues. There are so many things that I can tell you that's great about this place, but all in all, The Palms is a well run, happy, and friendly new home away from home. Check it out! Sincerely, Darnell Harrison II

My mom stayed for a 3 week respite stay in July 2023. After a very long search for a place for…read morethis stay, I came to The Palms in La Quinta . That was the moment I knew this would be the best choice for my mom . The assisted living and memory care at The Palms is exceptional The management and staff all works as one to make this experience so amazing for your family . My mom's room was beautiful , food was delicious, activities fun , entire facility is very clean, safe, and personal care was more than I could have ever hoped for ! This was definitely a 5 star experience in every way .

While both of my parents were under care here for over two months, I was very impressed with the…read morepersonal attention of their administrators, nurses and "Joey." Joey appears to be Desert Springs' point man or concierge. During all my family member visits, Joey routinely greeted us and helped us through any and all of the problems that come with parents under healthcare. We all were so appreciative and impressed by him. It's comforting to know that your parents will be treated by someone like Joey who acted as if my parents were his own.

Though most everyone is very nice. They are very lax when handing out medications. They must wait…read moretill they run out of a person's medications, then they order them. They usually give me my morning seizure pills just before noon. Then they expect me to take my night time seizure pills about 4:30pm. Them my next dose which is due in the morning. I dont get till 20 hours later, bull. Ive been taking seizure meds for 59 years & Im very prompt with my meds. They dont seem to care. If they can wake me up at 5:00 or 6:00 am, there's no excuse that I should have to wait till late morning for my seizure meds. I dont enjoy having seizures so Im serious & prompt about my meds. Not when they get around to it. I wouldn't recommend this place to anyone.

i have enjoyed living at atria hacienda for over 2 years. I initially moved in after recovering…read morefrom a bad fall to receive assistance with daily care getting dressed, bathing, etc. I found the care staff very helpful and enjoyed the visit to start and end my day. Over my time at Atria I regained by ability to care for my self however the most important part of the experience were the daily activities. Poker, Bingo, weekly outings to local restaurants and attractions. i once again felt engaged in daily life activities and have many new friends. Highly recommend

I love love love love love this place very much much much much!!! very friendly & kind people…read moreworking in office

I have been familiar with Stonewall Gardens for over five years now. I have had several friends and…read moreneighbors moved there. Nobody really wants to move to assisted living... but the staff and atmosphere at Stonewall Gardens is welcoming and embracing. This has been a much needed resource to the aging LBGTQ+ community. Many staff share similar life experiences and individuality is embraced. Great care has been taken during COVID and there have not been any infections. Life has many transitions, especially as we age. If I find my self in need of assisted living services, I wouldn't go back in the closet... I'd go to Stonewall Gardens instead.

August 4, 2023 If…read moreyou have a family member or friend who is LGBTQ and needs to move into assisted living, call Stonewall Gardens. A staff member will answer all of your questions and invite you for a tour and get you started. From our experience, the life of our loved thrived and our lives became immeasurably improved. The friendly staff is always present, always helpful, always happy. The buildings and grounds are open, beautiful, inviting and well maintained. Activities for the residents are varied, entertaining, fun and educational and more than I can keep track of. They include visits to popular local sites, restaurants, theaters and movies on site. Author visits, musical performances, educational events, holiday events and pride events and more. Medical issues are addressed by an on-site nurse. Meds are administered to those who need them, residents are driven to medical appointments and help is there when needed. I cannot say enough good things about the good care that my friend is receiving at Stonewall Gardens. Call them for assistance for your situation. Dan M.

Brookdale is a clean none smelling facility that is well managed with many activities and one stop…read moreliving environment for all your care needs! Well done!

My husband and I moved in in mid December and we have nothing but good things to say about the…read morefacility and the staff, The food is good, the residents are mostly active, the staff is outstanding! They take a personal interest in residents, are very friendly. There are a lot of activities in the individual apartments are very nice. So very happy we moved here.