1. The Carlotta

    1. The Carlotta

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    Palm Desert, CA

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    2 months ago

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    2 months ago

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    1 year ago

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    Ask the Community - The Carlotta

    Bella Villaggio

    Bella Villaggio

    2.8(9 reviews)
    1.9 mi

    I'm a male caregiver who applied for a position about a month ago and never received a response. I…read morefollowed up by calling Bella and spoke with the front desk staff (I don't recall her name). She told me she would notify the Health & Wellness nurse and manager about my application. During that same conversation, she also suggested that I might want to apply for a different position because she had "never seen a male caregiver in assisted living." That comment was discouraging. Caregiving should be based on skills, experience, and compassion -- not gender. Male caregivers are fully capable of providing respectful, quality care. Being indirectly discouraged from a role simply because I'm male felt unfair and unprofessional. I was genuinely interested in working here, but this experience left me disappointed.

    Beautiful facility that has everything going for it. However, the admission and assessment process…read moreleft a very bad taste in our mouth. The assessment had NO physical aspect to it but then we were told my father "required too much care". For the record, he walks with a walker, mentally sharp, takes care of all his own personal hygiene needs. I just don't feel like they were honest about what the reason was. My father worked until he was 83 as a stock broker...golfed until he was 90. He's 93 now. Not run very professional and I have been in the medical field for 50 years. I know about assisted living facilities (my mother was in an Oakmont for 12 years). I know about Skilled nursing and the difference between them. Anyway.... much improvement needed from the LVN that does assessments. NM, Medical Practice Consultant

    Photos
    Bella Villaggio
    Bella Villaggio - Activity Room

    Activity Room

    Bella Villaggio - Memory Care Dining Room

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    Memory Care Dining Room

    Segovia - Community pool

    Segovia

    5.0(5 reviews)
    2.7 mi

    An Amazing Experience!…read more I can't express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff. Lori from Marketing made the process incredibly easy and treated my mom with such care and compassion. They helped me get really nice rental furniture quickly from a trusted vendor and made the move in process seamless. The building facilities are top notch and beautifully decorated. I have now had multiple meals with my mom at Segovia and the food quality is amazing and the service is excellent. The staff has made us feel very welcome in such a short time. In my mom's first week, she has already started making friends and participating in the multiple activities in the development and offsite. If you are looking for the best in assisted living in the Coachella Valley, Segovia is the place!

    We were looking for a new home for mom. The process can be quite daunting. When researching to…read morefind the right place, we experienced everything from a hard sales pitch to "i do not care" attitude. Segovia WON hands down. From the first interaction with Lori Torres until this day, she was a great help for us and our decision. Lori took time to answer every question we had. It never felt like a sales pitch which we experienced with other places. Her attitude was always pleasant, friendly, yet professional. Kudos to Lori- a five star experience. So very happy we found SEGOVIA and mom can now call it her home.

    Photos
    Segovia - Community lobby

    Community lobby

    Segovia - Community restaurant

    Community restaurant

    Segovia - Community bar

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    Community bar

    Emerald Rose Garden - Bright living room to welcome the guests furnished with power recliners for the residents to enjoy

    Emerald Rose Garden

    5.0(4 reviews)
    1.3 mi

    A Beautiful Place with Compassionate Care…read more Emerald Rose Garden Inc. is truly a wonderful addition to the Palm Desert community. I believe they have made a positive impact by providing a warm, safe, and caring environment for our elderly loved ones. What stands out most is the genuine compassion and respect they show toward their residents. Caring for seniors requires patience, kindness, and dedication, and Emerald Rose Garden demonstrates these qualities in the way they serve their community. It is comforting to know that there is a residential care home where seniors can feel valued, respected, and cared for in a comfortable and welcoming environment. Their commitment to creating a positive quality of life for the elderly is something our community can truly appreciate. I highly recommend Emerald Rose Garden Inc. to families looking for a caring and supportive home for their loved ones. Thank you for making a meaningful difference in the lives of our seniors and in the Palm Desert community!

    1:12 1 My 97 year…read moreold mother sadly passed away 3 weeks ago, but I cannot say enough wonderful things about the care she received for the past 10 months that she lived at Emerald Rose 2 in the care, primarily, of Isaac, Katia & owner, Julie (as well as the hospice nurses from DeLa Rosa Hospice). Not only is the physical space bright and open and very clean, the people who work there reflect the space. Sunny and helpful. As an only child, I was able to sleep nights knowing mom had top notch care. Katia is a great cook, but also daily made the effort to serve my mother food that she was able to eat due to her issues with teeth and swallowing. They made the effort to create activities for the residents (movies, music, bingo and other games like Left, Right, Center). I can't count how often my mother told me how lucky she was to be there. I looked at five other group homes before choosing Emerald Rose Garden. There was no comparison. It was truly a godsend. Thank you!

    Photos
    Emerald Rose Garden - Poolside view

    Poolside view

    Emerald Rose Garden
    Emerald Rose Garden

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    The Palms at La Quinta Assisted Living and Memory Care - Looking After Yoshie at this beautiful place.

    The Palms at La Quinta Assisted Living and Memory Care

    5.0(10 reviews)
    3.6 mi

    The Palms at LaQuinta Adult living is an awesome retirement space…read more This is where I would like to be when I get of age. My best friend and I found this place so he would not worry about his beautiful father feeling alone in his golden years. Well my friend died and I promised him that I would look after his father if anything happened to him and unfortunately it did. I have looked after his dad, for 4 great years here, and after his passing of 102, his "girlfriend" who had no family in the United States asked if I would care for her. That's what I'm doing now. The wonderful people that manages the facility, Robbie,Vikki as well as Lenny are very caring and responsive to the residents needs. Robbi tells jokes at dinner, reads the menus, tells the activities for the day, what movies will be playing in their theater (along with a popcorn and ice cream machine) and dances at the sock hop with his wife Vikki! They both have monitors connected to each residence in case of an emergency. Vikki plays the piano, knows each residence health requirements, and serves dinners as well. She doesn't just see each person, SHE HEARS THEM. Stephanie is the "Big Bad" coordinator for entertainment, activities and exercise etc. And she runs a "tight ship"! Works hard to keep everyone busy, happy and strong. Understanding, with a big heart, and is the traffic cop and will give tickets if she catches any resident speeding in their scooters or walkers! Dawn is the community sales director and always has a beautiful smile for everyone she meets. A breath of fresh air every time I see her. She makes sure that this place always has a waiting list to live here. There is a bus that takes them shopping, doctor appointments, day on the town, etc. The meals include a wonderful breakfast , dinner and supper, with a community refrigerator stocked with drinks and some times those late night snacks and munchies throughout the day. Oh! I must mention about the young adults that work so hard in the facility led by Mariah. She knows every residents name and how they like their salads, juices etc. and remembers special stories about each one. This group not only serves, but they clean rooms, wash bedding and the hallways are immaculate because of them. Where did they find these people? The Executive Chef. Mr. Martin, who whips up incredible meals. And if you know someone who lives there, be invited to their special dinners like Easter or Christmas! Simply amazing!! He also makes sure that there are optional dishes for those who have discriminating or, allergic issues. There are so many things that I can tell you that's great about this place, but all in all, The Palms is a well run, happy, and friendly new home away from home. Check it out! Sincerely, Darnell Harrison II

    I recently attended a Luau professional event at The Palms of La Quinta and was impressed…read more It started by the maintenance director greeting me at the front door and the friendliness of the staff during my tour. In fact, one of the residents gave me a thumbs up and said "I love it here." All the kindness and smiles were an indication that they are happy to be there which speaks volumes of the managers. They are focused on being a team and making sure the residents are feeling safe, well-cared for and enjoying their daily lives. As a former marketing director and executive director of Assisted Living & Memory Care communities in FL & GA, I know that's not an easy task. It's your heart, your head and your spirit. I recommend you take a tour and see for yourself. Ask for Kimberlee Morgan, Director of Sales.

    Photos
    The Palms at La Quinta Assisted Living and Memory Care - A birthday bash for everyone here at The Palms!

    A birthday bash for everyone here at The Palms!

    The Palms at La Quinta Assisted Living and Memory Care
    The Palms at La Quinta Assisted Living and Memory Care - Robbie and Vikki doing their thing. Loving on the residents.

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    Robbie and Vikki doing their thing. Loving on the residents.

    Stonewall Gardens Assisted Living

    Stonewall Gardens Assisted Living

    5.0(13 reviews)
    13.6 mi

    I have been familiar with Stonewall Gardens for over five years now. I have had several friends and…read moreneighbors moved there. Nobody really wants to move to assisted living... but the staff and atmosphere at Stonewall Gardens is welcoming and embracing. This has been a much needed resource to the aging LBGTQ+ community. Many staff share similar life experiences and individuality is embraced. Great care has been taken during COVID and there have not been any infections. Life has many transitions, especially as we age. If I find my self in need of assisted living services, I wouldn't go back in the closet... I'd go to Stonewall Gardens instead.

    August 4, 2023 If…read moreyou have a family member or friend who is LGBTQ and needs to move into assisted living, call Stonewall Gardens. A staff member will answer all of your questions and invite you for a tour and get you started. From our experience, the life of our loved thrived and our lives became immeasurably improved. The friendly staff is always present, always helpful, always happy. The buildings and grounds are open, beautiful, inviting and well maintained. Activities for the residents are varied, entertaining, fun and educational and more than I can keep track of. They include visits to popular local sites, restaurants, theaters and movies on site. Author visits, musical performances, educational events, holiday events and pride events and more. Medical issues are addressed by an on-site nurse. Meds are administered to those who need them, residents are driven to medical appointments and help is there when needed. I cannot say enough good things about the good care that my friend is receiving at Stonewall Gardens. Call them for assistance for your situation. Dan M.

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    Stonewall Gardens Assisted Living
    Stonewall Gardens Assisted Living
    Stonewall Gardens Assisted Living

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    The Carlotta - assistedliving - Updated September 2026

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