Horrible service, always 2hrs. Behind schedule, Dr Syed tried is only about trying to bill your…read moreinsurance multiple times instead providing any kind of quality healthcare. My insurance told me my TB test and physical would be covered by insurance as a "combined" preventative procedure Dr. Syed came in checked my heart rate for 1 minute and left and told me to come back for another visit for my physical . So she could charge my insurance twice. My original appointment was set as a physical and they knew that coming in.. I waited 2 hours for her to spend 5 minutes with me, and got no physical

I was told to come in earlier than the actual appointment time (11:20am) and I've waited 3 hours…read moreand I haven't seen or met the doctor.

This review is not about doctors, it's about the office experience. Scheduling an appointment is a…read morepain, and the scheduling staff comes across as incompetent.

doctor kwende is everything!! i won't see anyone else but my doctor. she's patient, kind, gentle…read moreand well educated.

Dr. Syed is a sweet woman, but I am so Done with their inability to respond to a call to refill a…read moreprescription I called for 2 weeks left messages not answering phone calls and going to voice mail and still no response I can't do this being out of medication that long I can't do this song and dance anymore. Time to look for a more RESPONSIBLE DOCTOR!!! when asking Dr Syed tells you sorry, we are shorthanded Yeh for 2 weeks!!!! Then gives you a Tela visit, and I have to come in to get my prescription because they can't send it in even though they have done that before!!! Even going to an appointment, you wait 2 hours and more, sometimes no Doctor shows up they take your vitals and send you home and tells you that the doctor will call you later! I would never recommend her to anyone!!!!

Dr. Syed took over my deceased Doctor's (Dr.Germaine Cummings) practice in which I have been a…read morepatient for years. Not only did Dr.Syed's office staff not call in my prescriptions in a timely manner if at all, they also charged my insurance company $500 for a routine office visit. They only took my height, weight, blood pressure and I spoke with the doctor for about 10 minutes during my visit. As I was leaving the office, I asked if there was anything else needed and their answer was no. My old doctor knew I always came in for mainly diet shots and would only charged me for the diet shots. When I initially set up the appointment for Dr. Syed, she nor her office staff ever informed me that I would be charged $500 for a routine office visit. It wasn't until 2 days after my visit when they called me asking for partial payment. When I disputed the charge, they left me on hold for about 40 minutes then hung up on me. After seeing the overcharge for the routine office visit, I decided that I am never returning to this office or doctor again. This office overcharged me and never gave full disclosure of their fees when setting up the appointment. The office has torn and broken furniture and I would never recommend anyone to this office. I feel as though the charges submitted to the insurance company need to be questioned. I plan on contacting my insurance company about my experience with this office visit and be justified. Please review your charges on your billing from this office.

Dr. Sharpe is a very fine doctor and I have used him for over a decade. Preciously he had his own…read moreclinic off of Tree Lane and the staff were fantastic. Sadly, somehow a corporation took over and the information provided here is seriously incorrect. Also note that the corporation let go all of his prior staff and the overall service has become more difficult. I talked to the old staff at the Tree Lane address a few days before it closed and they all told me that the corporation flew a few geniuses in and over a not very thoughtful pizza lunch told all of his old staff that the office was moving, and they were not going to be moving with him or the practice. Yep, cost gutting capitalists took over and they don't give a you know what about the patients. Happily, Dr. Sharpe still does, and so I still use him as my PCP. Address update 976 Killian Hill Rd SW Lilburn, GA 30047 (770) 824-4091 So the new office is under staffed and Dr. Sharpe is working for an organization dedicated to getting as much money out of his practice as possible. FYI. More information from maps.google.com https://www.google.com/maps/place/976+Killian+Hill+Rd+SW,+Lilburn,+GA+30047/@33.8688183,-84.0963431,17z/data=!3m1!4b1!4m5!3m4!1s0x88f5bad1b9af83ed:0x46415e278320494f!8m2!3d33.8688139!4d-84.0941491 Cheers.

The nursing and admin staff is *excellent* at this practice. Making appointments is a breeze - even…read moresame day - the nurses and staff have always been kind, returned phone calls promptly, and have maintained the feel of the tiny practice Dr. West started with many years ago. The docs ... not so much. West now thinks he's a weight loss guru and Sharpe pays no attention to anything. Ms. Bertram is nice, but their former FNP Mr. Pettay was much better. Ms. Bertram always seems to be distracted and in a hurry - I once came to see her with a very simple/common 'lady issue' and she refused to treat me, even after I told her the reason I came to her was because I couldn't get a GYN appointment for another week. She still refused. It's funny ... as a nurse myself, I'd never worked with a doc/NP in any practice that would refuse to treat something so simple ... and then make me pay for the visit. If it was 15-20 years ago, I'd have nothing but raves for this group. Now it's all bells and whistles, flat screen TVs and free water and patient portals. I'd give it all back for the care I used to get in the tiny office in Snellville.

This was a biannual wellness check with Dr. G. As usual, she was concerned, caring and had my good…read morehealth in mind. The office was friendly and accommodating with scheduling future appointments.

Poor customer service, the receptionist Tonya was extremely rude, condescending, and…read moreunprofessional. This/ she should not be the first encounter anyone has if wanting to retain patients. If the doctor wasn't so amazing I would never return to this establishment!

Dr. Carr has been my doctor for 20+ years. The level of care I have received has been outstanding…read more I can't thank Dr. Carr enough for his expert care. My doctor is exceptional.

This is a "doctor's office" and NO ONE HERE WEARS A MASK. NO ONE. THE DOCTOR DOES NOT WEAR A MASK,…read moreTHE NURSES DO NOT WEAR MASKS, THE PATIENTS DO NOT WEAR MASKS. Their is also a water fountain in the waiting room that is in use and there are also magazines available to look through while you wait. I am completely concerned and appalled by this. A lot of his patients are elderly and that also worries me. I am shocked and confused why no one here seems to know their is a pandemic still going in on? Please take care of yourself some where else if you are concerned about getting Covid 19.

Dr. Egbewatt is very insightful and thorough in his examinations...great bedside manners...staff…read morefollows up on all prescriptions and referral orders...I feel I am in Good Hands with My Doctor

Needed a quick look over for a minor injury. Pain was getting to the point that I had to seek care…read moremore immediately than my family doctor could see me. Stopped by and waited no more than 15 minutes. My injury examined, evaluated, and treatment given within half an hour. I was impressed with the physician on call. I would recommend this clinic if in a hurry and your family doctor has a wait list longer than a day or more.

Excellent! So convenient and the staff is so nice and helpful! Just stress free I will be coming…read morehere from now on! I highly recommend...