CCT is an excellent company to get help with computers. I…read morehad two laptops that needed help. One just needed a new battery, and the other needed a new part to connect the power. Apparently, I overextended the electrical connection, so it wouldn't start at all. Both laptops are working fine now. I will use them again.

I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.

effective, honest, and efficient. My portable hard drive was damaged and he successfully repaired…read moreit very quickly.

Cleaned up my massively infected laptop in one day- not the easy way by erasing everything- the…read moreright way. Thorough, timely, great communication during repair, and fair price. This should be your go to place. Thank you Mike.

I went in with a PC that wouldn't post and Chris was very transparent about the entire process,…read moreincluding whether it was worth repairing or not. Will definitely go back for any future repairs.

Revived my old desktop that wouldnt even boot-up. Done same day (in AM, out PM), very reasonable…read moreprice (I thought for my problems) and friendly. Would definitely recommend.

Nick at Mr Computer was great explaining issues before moving forward. He worked with me on my…read morecomputer resolving a first issue one Saturday AM . I am looking forward working with him on all our business systems, We highly recommend him.

Nick is the most incredible IT guy. His prices are extremely reasonable, he is very patient, and he…read morespends a ton of time with you. I didn't have to lug my computer into his shop, or have him come to me. He did everything remotely and we just discussed my computer issues over the phone while he took over my machine right in front of me. The first time I called him about whether my computer could be repaired or I needed a new one, he took over my machine and examined it remotely, spent some time talking to me, and didn't even charge me! After I got my new machine he helped me transfer a few things and spent a ton of time with me, even after business hours, for a very reasonable price. I will never use anyone else!

I was very pleased with Brad's services. His work is great He has a good education in the…read moreComputer field. He works hard. I am grateful doing business with him!

Excellent service, took care of it immediately, would recommend if you need help with your techread more

I've used JR MANY TIMES and he is reliable, fair, fast and a good communicator. He has gone out of…read morehis way to find components for me and get them installed quickly. He works out of his house, but that is one way he keeps his pricing very competitive. I never have to get out of my car, which is important in these times. He is also available to come to your home if necessary and can do Intranet, modem, router, etc. troubleshooting, repairs and installations. Good to know!

Jon, the propreitor of this reliable business is an honest, highly knowledgeable and more…read moreimportantly very reliable professional. He was able to repair my work laptop which died a painful death. In one day Jon was able to recover my files and family pictures and repair my laptop and enhance my hard drive with a new one double the size of my previous one. Jon's prices are very affordable and he is very meticulous. I highly recommend calling Jon at Computer Repairs Long Island for all you computer maintenance and repairs.

Got a laptop 2 weeks ago and it wasn't working. They kindly explained that a repair would likely…read morecost more than the laptop while other places gave insane quotes. Very honest and didn't try to rip me off.

I only interacted with Angelo via phone, but I was impressed with his honest evaluation of whether…read morethe job I was inquiring about would be worthwhile. He did his best to guesstimate the cost of a service call based on a similar recent job, and compared that to replacement cost; it's likely not worth it, but he chose honesty over a sale. Would come back in the future.

My laptop started to make a bizarre sound from the cooling fans and was out of warranty so I wanted…read moreto find a local place to check it out. I left a voicemail and got a response the next day, confirming I could bring it in. They were communicative and helpful while they had it, and let me know that they couldn't replicate the issue, likely chalking it up to debris in the fans they were happy to clean out. Since there wasn't a problem they said no charge, but also notified me of a different issue they encountered while working. They explained the issue and the risks it did (and didn't!) pose (and importantly didn't try to sell it as an issue I had to imminently fix immediately!). They explained what would be needed for a fix and a cost estimate, and two days later (one of which was just waiting for a part to arrive) I now have my repaired and fully functional laptop for exactly the estimated price. I highly recommend!

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.