Really nice guys came out and installed the new parts needed to fix my heating system. When I…read morecalled to initially have someone come out and check on it to see what was wrong the receptionist was very nice and it took only two days to get him out to me, where it's taken a week at other places I've tried. Overall very good experience.

From the owner: Heating and air conditioning systems including: heat pumps, gas furnaces and hot-water heat…read more Ductless mini-split systems, sanitizing duct work, blown-in insulation, tankless hot water heaters and smart (Wi-Fi) thermostats.

Mr. Brantley arrived earlier than scheduled, which we appreciated. He was professional and…read morecourteous. He repaired our A/C and we're cool again. Our dog found him to be very friendly and full of pats! I would recommend him to anyone in Daniels, Beaver, Beckley, or surrounding areas.

Over the past four years I have used thus company at my home in Dunbar, my rental units in…read moreCharleston and my father's home in Powellton. The services the company provided were timely and professional.

Had a water main leak under my driveway. Called for a free estimate, and they contacted me within…read morean hour. They got me scheduled for the next day and Brett and Dustin worked from 9am until a couple hours into dark and i had water. Hats off to that crew.

I've scheduled two bi-annual maintenance appointments with Childers so far and they never showed-up…read morewithin the allotted 4-hour window provided. They waste your time, and I'll be cancelling the contract once it expires. Definitely would not recommend.

DO NOT USE!!!!! I had a warranty with A O Smith for my hot water heater. We called Modleys and they…read moresaid they accept the Auth code for the diagnosis labor. It took several days of phone tag with Troy to get them to come out. He finally scheduled, then rescheduled. When he sent his technicians, out they were on my property for MAYBE a total of 30 minutes, and that's being generous, just to tell me the hot water heater needed replaced. The tech left his tools in the apartment and had to come back. They charged $291.50 for 2 & 1/2 hours of labor. Claiming it took too long for us to let them in. The water heater wasn't replaced by them, we installed the new one, and it was still under warranty. Seems like over charging is a habit Modleys has.

From the owner: Modley's Plumbing & Heating, Inc. of Beckley, West Virginia remains the region's preferred…read moreprofessional plumbing and heating specialists. Modley's has been serving the southern West Virginia region and beyond for over 25 years. Our technicians are fully trained, state-licensed, and are committed to providing the high quality service necessary to get your utilities installed, maintained, and repaired with the efficiency that you require and the professionalism that you deserve. When you need plumbing or heating work done in the area, choose the skilled and experienced specialists of Modley's Plumbing & Heating, Inc.

My house was hit by a car taking out my heat pump they came and installed new unit and I had heat…read morethat night no money down they waited until insurance paid off!! Thank you

From the owner: Did you have any idea how much money you can save by performing HVAC maintenance? Just a simple…read morefilter change could reduce your energy bill by 5%

Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

In July of 2024 the air conditioner in my house stopped working. I then did what most people would…read moredo and contacted Lowe's. They then referred me to Appalachian Heating. I called and was connected with Stephanie Gray. Stephanie told me to abandon the purchase with Lowe's and to go with one of their units. I told her that I have always been happy with Lowe's and would like to stick with purchasing one from them. She then went out to the property and told me which unit I would need to purchase, to fit my house. I then made the purchase. After that, she told me to make a deposit of $1,283.50 to get the installation started and I paid it. The installation was then scheduled. When the first date we scheduled approached, it was canceled and rescheduled. Then, the second date arrived and they began installation. As it turned out, they had me purchase a wrong device, that was sold separately from the Forced Air unit and said they'd be back in a couple of days. A couple of days turned into approximately 3 weeks. They came back out to put the "correct" device in and then told me that the whole unit won't wire correctly to my house. They told me I had to pay an additional $1,500 to correct their error. They told me to purchase this unit, and that it would fit. If it doesn't fit, then they need to return the unit and get the correct one, or install whatever wiring is needed to make it correctly fit my house. They are trying to pretend it isn't their problem that it is a wiring issue. That is the very problem, they told me to buy this unit and if there is a wiring issue, the above two avenues are the way to fix it and they need to do so. Since this occurrence, Stephanie no longer works there. When I reported what she had said to me, they tried to tell me, oh well, we have no way of knowing what she said she no longer works here. I told them I do have proof of what she said I have the emails and I sent them the screenshots which I am also going to display on this review. I now have tenants living in the house that have no heat, because of this issue. This they are doing to a 9 year veteran of the Army as I deal with the aftermath of both hurricanes Helene and Milton. I do not have to deal with now being gouged by this company, especially at a time like this. So, if you intend to deal with this company, make sure to look at these reviews and take them seriously. This is what you are in for, in making such a decision as to use them. As you can see, other people who have used them have also experienced this EXACT same attempt to squeeze them for more money. They replied to this review and my statement still stands. Thus, it isn't compatible with my electrical connection and you shouldn't have had me purchase this. You are the professional and should have known that. You should have had me purchase one that would have been compatible. In other words, the response backs up my complaint entirely, and I hope everybody reading this is paying attention to that statement that THE OWNER OF THE COMPANY has made. In fact, I am taking a screenshot to post, in case he tries to take down such a pathetic attempt at addressing this issue.

My AC froze up June 18th at 8pm. I turned it off and called these guys on the 24hr line. I left a…read moremessage and info with the person answering the phone. The 19th at 8am someone was here and fixed the issue. It was something fairly simple but the important part for me was the speed of response.

They suck. Called them to fix a heat pump. Fixed it, out again 2 days later. Charged labor for both…read moretimes and it was out again in a month. Called Childers and they found wires just hanging from a half ass fix. I wouldn't use Laxton's to clean my toilet.